Hôtel Résidence Bergara

Hotels
8.9 (34 reviews)
17 Rue Principale , Souraïde , fr

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great service
Good location
Pleasant amenities
Comfortable rooms
Cons:
Cleanliness concerns
High prices reported

Categories

Cleanliness
7.86
The cleanliness could be improved as the reviews mention that the cleaning was only done at the end of the stay.
Service
9.33
The service was frequently praised for excellent welcome and attentive staff.
Location
9.37
The location received positive comments for being well-situated for exploration.
Room Quality
9.02
Room quality was generally good, with various features mentioned positively.
Amenities
8.85
Amenities like the pool and kitchenette were mentioned positively, though some minor complaints were noted.
Value for Money
8.61
While some guests felt the prices were high, others found value in the overall experience.
Food and Beverage
8.86
The food quality was highlighted positively, although a few specifics could be improved.
Overall Experience
9.33
Overall experience was largely positive with guests enjoying their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:41

Property Description

Luxurious Accommodation
The Hotel Residence Bergara in the picturesque village of Sourraide offers comfortable rooms and studios with modern décor, ensuring a relaxing stay for guests.

Convenient Amenities
Guests can enjoy the convenience of a lift for easy access to rooms and free Wi-Fi throughout the property, catering to both leisure and business travelers.

Ideal Location
Situated in the heart of the Basque country, the Bergara hotel provides a peaceful retreat with a garden, while being just a short distance from popular destinations like Biarritz and Espelette.

Experience the charm of Basque country at Hotel Residence Bergara - book your stay now!

Important information:

The property offering every day breakfast service, 10€ per person (not included).
We accept Pets. Price is 10€/per night or 50€/ per week.
Our room price are in location (no cleaning services every day)
Recepcion hours: closed in monday, 9h to 15h tuesday, wednesday, thursday and sunday.
9h to 18h friday and saturday.
Il you arrive later, we give you modalities by phone to access by yourself (virtual check in). Please inform the property in advance your arrival hour. Contact details can be found on the booking confirmation.
Please note, in high season the restaurant is open for lunch tuesday to Sunday, and for diner tuesday, thursday, friday and saturday, better to book before, In low season, open friday and saturday night (Reservation). If you expect to arrive outside reception opening hours, please inform the property in advance. Contact details can be found on the booking confirmation. The third week of july (23 to 26th of july 2026) it's noisy, a lot of animation and musik day and night !! (village party)Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Sat, Nov 15, 2025 until Wed, Apr 1, 2026

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 15 per person per stay when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 34 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 9.02
Amenities: 8.85
Value for Money: 8.61
Food and Beverage: 8.86
Overall Experience: 9.33
L
LABRUGNAS • family_with_children • fr
9
2026-03-30 • via Nuitee
M
Marcel • solo_traveller • nl
9
2026-03-23 • via Nuitee
J
Jacques • couple • fr
9
Pros:

L'accueil

Cons:

Rien à dire

2026-03-22 • via Nuitee
J
jose andres • couple • es
10
Lugar privilegiado con personal excepcional
Pros:

La ubicación y el personal

Cons:

Todo perfecto
Nos gustó mucho todo

2026-03-15 • via Nuitee
J
Jeanpt • couple • fr
8
Pros:

Hôtel confortable et propre

Cons:

Odeur dans la salle de bain

2026-03-14 • via Nuitee
G
Georges • couple • fr
10
Excellent accueil. Propreté. Cadre agréable.
2026-03-05 • via Nuitee
P
Pascale • solo_traveller • fr
8
Bien
Pros:

Petit déjeuner, peu mieux faire.
Œufs dur ,serait préférable à la coque
Qualité du jambon à revoir

Cons:

Le peu de disponibilité et d’intérêt de la propriétaire au petit déjeuner lorsque les autres personnes sont en repos et qu’elle sers seule.

2026-01-20 • via Nuitee
N
Nathan • couple • fr
10
Pros:

La piscine est tres agréable

Cons:

C'est vraiment du détail mais les douches de la piscine coule vraiment rapidement

2026-01-19 • via Nuitee
J
Juan • couple • es
9
Cons:

Que el servicio de bar cerrara tan temprano

2026-01-19 • via Nuitee
S
Stéphane • couple • fr
10
2026-01-19 • via Nuitee
M
Marie-Pierre • couple • fr
5
Cons:

Le ménage fait seulement en fin de séjour. Personne à l'accueil hormis le matin au petit déjeuner

2026-01-19 • via Nuitee
T
Tifenn • couple • fr
9
RELAXANT
Pros:

Accueil propreté belle vue calme bon restau , au top

2026-01-15 • via Nuitee
S
Sylvia • solo_traveller • vn
5
Je trouve que le prix de la chambre était trop élevé car la chambre était basique.
Cons:

La température de l'eau pour prendre un bain ou une douche était tiède, après ! heures de route j'avoue que j'aurai apprécié un bain chaud. Il n'y avait pas de quoi se faire un thé ou avoir un verre d'eau dans la chambre. Et aussi pas e couverture supplémentaire.

2026-01-02 • via Nuitee
L
Linda • couple • fr
9
Pros:

Très bon accueil
Hôtel bien situé pour faire des visites

2025-12-24 • via Nuitee
E
ETCHEGOYEN • couple • fr
9
2025-11-10 • via Nuitee
M
Mathieu • family_with_children • fr
10
Pros:

L’accueil et la sympathie du personnel

Cons:

Rien

2025-11-08 • via Nuitee
M
magali • couple • fr
8
Pros:

accueil, la piscine , la chambre avec la terrasse et la kitchenette (il manquait juste 2 petites capsules pour la cafetière)

2025-11-02 • via Nuitee
F
Franck • couple • fr
10
2025-10-16 • via Nuitee
R
RABATTI • couple • fr
8
Pros:

Tout

2025-10-06 • via Nuitee
M
marie • family_with_children • fr
9
séjour trés agréable au calme, nous y reviendrons ...
Pros:

Nous avons aimé la disponibilité de la gérante. Accueil, service trés bien. Le plus après un long trajet la piscine ouverte jusqu'a 20 heures.

2025-09-15 • via Nuitee