Hôtel Résidence Bergara

Hotels
8.9 (64 reviews)
17 Rue Principale , Souraïde , fr

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great service
Good location
Pleasant amenities
Comfortable rooms
Cons:
Cleanliness concerns
High prices reported

Categories

Cleanliness
7.86
The cleanliness could be improved as the reviews mention that the cleaning was only done at the end of the stay.
Service
9.33
The service was frequently praised for excellent welcome and attentive staff.
Location
9.37
The location received positive comments for being well-situated for exploration.
Room Quality
9.02
Room quality was generally good, with various features mentioned positively.
Amenities
8.85
Amenities like the pool and kitchenette were mentioned positively, though some minor complaints were noted.
Value for Money
8.61
While some guests felt the prices were high, others found value in the overall experience.
Food and Beverage
8.86
The food quality was highlighted positively, although a few specifics could be improved.
Overall Experience
9.33
Overall experience was largely positive with guests enjoying their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:41

Property Description

Luxurious Accommodation
The Hotel Residence Bergara in the picturesque village of Sourraide offers comfortable rooms and studios with modern décor, ensuring a relaxing stay for guests.

Convenient Amenities
Guests can enjoy the convenience of a lift for easy access to rooms and free Wi-Fi throughout the property, catering to both leisure and business travelers.

Ideal Location
Situated in the heart of the Basque country, the Bergara hotel provides a peaceful retreat with a garden, while being just a short distance from popular destinations like Biarritz and Espelette.

Experience the charm of Basque country at Hotel Residence Bergara - book your stay now!

Important information:

The property offering every day breakfast service, 10€ per person (not included).
We accept Pets. Price is 10€/per night or 50€/ per week.
Our room price are in location (no cleaning services every day)
Recepcion hours: closed in monday, 9h to 15h tuesday, wednesday, thursday and sunday.
9h to 18h friday and saturday.
Il you arrive later, we give you modalities by phone to access by yourself (virtual check in). Please inform the property in advance your arrival hour. Contact details can be found on the booking confirmation.
Please note, in high season the restaurant is open for lunch tuesday to Sunday, and for diner tuesday, thursday, friday and saturday, better to book before, In low season, open friday and saturday night (Reservation). If you expect to arrive outside reception opening hours, please inform the property in advance. Contact details can be found on the booking confirmation. The third week of july (23 to 26th of july 2026) it's noisy, a lot of animation and musik day and night !! (village party)Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 15 per person per stay when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 64 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 9.02
Amenities: 8.85
Value for Money: 8.61
Food and Beverage: 8.86
Overall Experience: 9.33
L
Lucie • couple • it
10
Super
Pros:

L’appartement, la propreté, la climatisation, la gentillesse du personnel, le parking et la tranquillité du lieu.

Cons:

Rien

2026-07-18 • via Nuitee
B
bruno • solo_traveller • fr
9
2026-07-18 • via Nuitee
K
Kakox • solo_traveller • fr
10
Bel endroit pour visiter le Pays Basque.
Pros:

Excellent accueil, confortable et propre.
Beau point de départ pour visiter le Pays Basque.
Une piscine bien sympa pour se relaxer après les visites.
Et une pâtisserie de l'autre côté de la rue qui fait un gâteau basque à la vraie cerise noire (pas à la crème ou à la confiture de cerises...), c'est une "tuerie".

Cons:

Absolument rien.
La région est splendide, l'hôtel c'est un régal et que dire de la gentillesse extrême des Basques.
Ça donne envie de changer de région...

2026-07-17 • via Nuitee
L
Liliane • solo_traveller • fr
9
Un havre de repos.
Pros:

Tout était parfait ! L'accueil, la chambre spacieuse avec balcon, la piscine intérieure, l'emplacement.

2026-07-17 • via Nuitee
N
nicoparr • solo_traveller • fr
10
2026-07-16 • via Nuitee
P
Pascal • couple • fr
7
Pros:

Très bon rapport qualité prix

Cons:

Un seul traversin
Pas d’oreiller

2026-07-13 • via Nuitee
S
Sandrine • couple • fr
8
Séjour agréable dans un hôtel familial avec piscine et jardin. Bon petit déjeuner.
Pros:

La gentillesse du personnel, la piscine et la situation au coeur du Pays basque. Chambres climatisées

Cons:

Les zones communes mériteraient une petite réfection

2026-07-13 • via Nuitee
L
Laurent • solo_traveller • fr
8
2026-07-10 • via Nuitee
M
Maria Margarita • couple • es
8
Pros:

El personal es muy amable, la comida del restaurante rica y la piscina una zona de relax y más si vienes de caminar como era nuestro caso

2026-07-09 • via Nuitee
D
Dominique • couple • fr
8
Très bon séjour malgré la mauvaise météo .
Pros:

Proximité de commerces à pieds. Situation géographique. Personnel disponible et à l’écoute.

Cons:

La non disponibilité du chauffage.

2026-07-06 • via Nuitee
C
Coudonneau • couple • fr
7
Cela reste quand même un hotel agréable
Pros:

Le cadre proche de toutes commodités personnels très gentils et accueillants .

Cons:

Literie a revoir pas très confortable.
Malheureusement pour nous réveillés a 8h deux matins de suite parler et rigoler tres fort sous les fenêtres par un groupe de seniors qui ne se souciés pas des personnes logeant dans l hôtel qui auraient voulus dormir un peu plus .

2026-07-05 • via Nuitee
P
patrick • couple • fr
8
Séjour agréable
Pros:

Piscine intérieure

2026-06-28 • via Nuitee
C
Corinne • solo_traveller • fr
9
2026-06-26 • via Nuitee
F
FRANCIS • couple • fr
8
on reviendra
Pros:

Prévoir une réorganisation du petit déjeuner attente

Cons:

le confort

2026-06-22 • via Nuitee
F
Francisco Manuel • solo_traveller • es
9
2026-06-17 • via Nuitee
M
michel • couple • fr
9
2026-06-17 • via Nuitee
S
Serge • couple • fr
6
Pros:

situation et accès faciles, propreté indiscutable.

Cons:

Avant d'avoir vu la chambre on nous réclame le reglement de la taxe de séjour et le montant des petits déjeuners. On nous prévient que le ménage ne sera pas fait durant notre sejour... Un peu cavalier tout de même...

2026-06-15 • via Nuitee
S
Sonia • solo_traveller • fr
10
2026-06-10 • via Nuitee
P
PATRICK • solo_traveller • fr
7
2026-06-05 • via Nuitee
N
nicoparr • solo_traveller • fr
9
2026-06-03 • via Nuitee