TownePlace Suites by Marriott Richmond

Hotels
TownePlace Suites by Marriott
9.2 (170 reviews)
2018 Colby Taylor Drive , Richmond , us

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Clean
Convenient location
Cons:
Room layout issues
Pool temperature
Parking difficulties

Categories

Cleanliness
9.34
Mentioned as clean but some concerns about overall maintenance.
Service
9.81
Staff were friendly, but there were some concerns about responsiveness to issues.
Location
9.85
Location was convenient, although parking can be tricky.
Room Quality
7.8
Guest expressed disappointment about room size and layout.
Amenities
8.83
Mixed mentions; pool conditions were criticized.
Value for Money
8.79
Expectations were not met for the price paid.
Food and Beverage
9.84
Breakfast was notably good and fresh.
Overall Experience
9.31
Mixed reviews; some good experiences but redundancy led to disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:37

Property Description

Convenient Location
Located just 1 mile from Eastern Kentucky University, TownePlace Suites by Marriott Richmond is nestled in the heart of Kentucky’s Bluegrass region in Richmond.

Top-Notch Amenities
Enjoy a heated indoor saltwater pool, complimentary breakfast buffet, and free WiFi during your stay. Each suite features a fully-equipped kitchen, flat-screen HDTV, and a work desk with an ergonomic chair.

Fitness and Business Facilities
Stay active at the fitness centre or take care of work tasks at the business centre. The hotel also offers an outdoor picnic area with barbecue grills, on-site laundry facilities, and meeting rooms for guest convenience.

Ready to experience comfort and convenience in Richmond? Book your stay at TownePlace Suites by Marriott today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LEX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    No internet access available.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.2
Based on 170 reviews
Cleanliness: 9.34
Service: 9.81
Location: 9.85
Room Quality: 7.8
Amenities: 8.83
Value for Money: 8.79
Food and Beverage: 9.84
Overall Experience: 9.31
T
Teresa solo_traveller us
10
2026-07-01 via Nuitee
M
Michael solo_traveller us
9
2026-06-22 via Nuitee
K
Karen couple us
10
2026-04-22 via Nuitee
family_with_children us
10
2026-04-08 via Nuitee
S
Stocker family_with_children us
10
Pros:

Very clean, great amenities, a quiet place to get my work done

2026-04-06 via Nuitee
A
Alesia couple us
10
2026-04-04 via Nuitee
M
Melissa solo_traveller us
10
Cons:

Bathtub needs a rail to hold on to.

2026-01-19 via Nuitee
J
Janet couple us
9
We enjoyed our stay and found the facility and staff to all be good.
Pros:

Breakfast was good, and it was all fresh.

Cons:

Bathroom lighting is not good to put on makeup. Tub spigot was loose.

2026-01-19 via Nuitee
J
Judy family_with_children us
7
Pros:

Friendly staff, clean

Cons:

Pool could have been warmer

2025-11-26 via Nuitee
L
Leah family_with_children
8
Pros:

The check in process went well. Only stayed for one night passing through but room was equipped with a full kitchen. The room smelled a little musty and smoky. Bedroom was right next to interstate so very noisy at night. Could have been a little cleaner but overall good as we only stayed one night we werent too picky. Easy to get to and could walk to restaurants nearby. Pet friendly but could have more area to walk dogs to go potty.

2025-10-09 via Nuitee
R
Ruth partner
10
Pros:

Lovely room. Very comfortable.

2025-09-15 via Nuitee
D
Dale
2
Pros:

Very disappointed, room was small, layout was horrible, closet door would not open…scrapped the floor, shower fixture was loose, faucet was loose, TV on the wall between bed and shower wall in the walk way. Shower opened up right to the bed. Willing to pay more for a good experience…left after one night and went to a different, better hotel at a lower price.

2025-08-25 via Nuitee
M
Michael partner
6
Pros:

This was our second week-long stay at this location, and we were a bit disappointed. Our room's A/C wasnt working in the July heat, and the staff just kinda shrugged and said "A lot of them aren't." The coffee and the breakfast options are pretty good, the pool was a little green, and parking can get a little weird towards the weekend.

2025-07-21 via Nuitee
L
Lauren family_with_children
10
Pros:

N/A

2025-07-07 via Nuitee
L
Leah family
8
Pros:

This property was nice. We had multiple rooms that were being used. The room that had only a king bed with a couch was a little snug. All the rooms had kitchens. The 2 queen beds had good space with a dinning table but the 2 bedroom suite was the best. Everyone at the front desk was very welcoming and helpful. The showers did need a little updating but still worked fine. The hotel is close to all kinds of things. We were able to walk to Texas Roadhouse, Starbucks, and the bowling alley which has a cute little bar attached and lots of video games for kids. We were going to use the pool but it’s not heated so it was a little chilly for our liking. The breakfast was good and they had coffee prepared all day in the lobby. I would stay here again.

2025-05-23 via Nuitee
M
Melissa family with young children us
5
It was okay
Pros:

The property was nice

Cons:

My sheets had stains on them and there was hair in my bed and in my shower. Paid a good amount of money for the room and didn’t expect to have to clean before going to sleep

2025-03-24 via Nuitee
R
Rafel
10
Pros:

Good stay.

2025-02-21 via Nuitee
S
Sherry
10
Pros:

Loved my name on the tv

2024-10-01 via Nuitee
J
Jonas young couple us
10
Exceptional
2024-09-27 via Nuitee
J
Jason solo traveller us
10
Exceptional
2024-09-19 via Nuitee