Pets allowed

Facilities

Full-service spa
Fitness facilities
Express check-out
Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Guest education on local ecosystems and culture
See all facilities

Review Highlights

Pros:
Friendly staff
Great amenities
Good food
Cons:
Unpleasant odors
Construction noise

Categories

Cleanliness
8.09
There were reports of unpleasant odors, and some areas were noted to be unsatisfactory.
Service
9.56
Most reviews mentioned friendly and professional staff, despite some isolated incidents.
Location
8.6
While the area has some construction and homeless presence, it is still considered central and convenient.
Room Quality
9.55
Rooms were generally reported to be great and well maintained.
Amenities
9.58
The hotel features attractive amenities including a pool and spa, although construction was noted.
Value for Money
9.04
Value was positively highlighted, but parking fees remained a concern.
Food and Beverage
9.59
The hotel restaurant received excellent reviews for its offerings.
Overall Experience
9.56
General positive sentiments with minor drawbacks noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:45

Property Description

Luxurious Spa and Recreation
Indulge in lavish body treatments at the spa and unwind in the outdoor pool, spa tub, or sauna.

Exceptional Dining and Entertainment Options
Savor American cuisine at Garrison or grab a snack at the coffee shop. Enjoy a drink at the poolside bar or one of the 2 bars/lounges.

Convenient Business and Event Facilities
Benefit from a business center, express check-out, and extensive event space with a conference center and 30 meeting rooms.

Pamper yourself at Fairmont Austin, centrally located in Austin near popular attractions like the Austin Convention Center and Sixth Street. Book now for a luxurious stay!

Important information:

  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AUS

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • Parking

    Parking height restrictions apply

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

9.2
Based on 336 reviews
Cleanliness: 8.09
Service: 9.56
Location: 8.6
Room Quality: 9.55
Amenities: 9.58
Value for Money: 9.04
Food and Beverage: 9.59
Overall Experience: 9.56
M
Melissa
10
I’d stay again and again and again
Pros:

Very clean. Smells amazing. Family friendly.

2025-10-12 • via Nuitee
E
Estee
10
Pros:

We had the most fantastic time at this hotel. Everyone was so personable and helpful. It was our anniversary and they made it very special.

2025-10-12 • via Nuitee
A
Adam • family
8
Pros:

Great pool and room service!

2025-10-12 • via Nuitee
Z
Zuleidys
10
Pros:

The hotel was really nice. We got a corner room with a nice view. It was very clean and comfortable. Good restaurants and vibe.

2025-10-09 • via Nuitee
C
Craig • friends
8
Pros:

Nice stay overall, lacking hot water and pressure in shower

2025-10-08 • via Nuitee
K
Kyle
8
Pros:

The stay was very pleasant and I enjoyed most of the amenities. The only complaint I have was the discomfort of the king bed. I travel often and I haven’t had such a rough time trying to sleep due to the discomfort of the mattress. Overall, the hotel was excellent but I wish I could say the same for the bed & my sleep.

2025-10-07 • via Nuitee
J
Jason • friends
10
Pros:

The room was spacious and clean and the pool area was absolutely gorgeous and worth booking this beautiful hotel on its own let alone the friendly staff and tasty beverages. Great location with a quick walk to Rainey and maybe 10-15 min walk to 6th street. I would stay again in a heartbeat

2025-10-07 • via Nuitee
R
Ryan
10
Pros:

Staff is incredibly friendly and warm. The pool area is fantastic.

2025-10-06 • via Nuitee
R
Rotem • family
2
Pros:

No water pressure and no hot water in the shower

2025-10-06 • via Nuitee
K
Kim • friends
10
Pros:

Staff very accommodating

2025-10-02 • via Nuitee
K
Kelley B
10
Pros:

We did not shop or visit the spa.

2025-10-01 • via Nuitee
L
Lorenzo
2
Pros:

Got the gold package just to have the restaurants and gold room out of service. We were told there was a gas leak around the area. When they did open the gold room it was limited to snacks. We went up for breakfast in the morning, a guest service employees was rude my wife when she asked for cream cheese for her bagel. Mind you the cream cheese spread was due for a refill as the tray was empty. I loved this hotel. We went four years in a row, this was our fifth. We might have to find another hotel four our anniversary.

2025-09-29 • via Nuitee
N
Nicole
6
Pros:

Smelled like sewer through your r hotel

2025-09-26 • via Nuitee
R
Richard
10
Great experience
Pros:

It was beautiful! Will return!

2025-09-26 • via Nuitee
K
Kaia • friends
10
Pros:

The hotel itself was very nice. The rooms and pool were outstanding.

2025-09-24 • via Nuitee
P
Pam
6
Pros:

Construction around the property was problematic

2025-09-23 • via Nuitee
M
Maureen
10
Pros:

The gentleman that checked us in for our stay was professional, respectful and friendly.

2025-09-23 • via Nuitee
A
Avy
6
Pros:

the lobby was almost unbearable with a nasty stench of vomit the entire 3 days of our stay. we asked staff and all they said was it was ‘unfortunate’. the surrounding area has a lot of homeless people and felt somewhat unsafe. would prefer to stay at another property. we always stay at the proper or the line hotel but decided to give this a try and it was a disappointment.

2025-09-22 • via Nuitee
A
Alberto Hernandez • family_with_children
8
Pros:

Overall, my stay was excellent — the service, cleanliness, and amenities were outstanding. The only issue I noticed was that the lobby and the entrance of the room had an unpleasant odor. Aside from that, everything else exceeded my expectations.

2025-09-21 • via Nuitee
R
Ryan
6
Pros:

Construction was horrible noise all weekend. Hotel was perfect but if your coming to relax stay on congress blvd area

2025-09-21 • via Nuitee