Elmark Hotel Kuantan

Hotels
7.6 (95 reviews)
2842, Jalan Wong Ah Jang, Taman Yau, , Kuantan , my

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Comfortable bed
YouTube TV access
Cons:
Toilet issue

Categories

Cleanliness
5.61
Toilet issue noted, affecting experience.
Service
8.08
Good service mentioned, contributing positively.
Location
8.12
Standard quality for this hotel tier.
Room Quality
7.57
Comfortable bed and mattress, positive experience.
Amenities
8.1
TV with YouTube access appreciated.
Value for Money
8.06
Standard quality for this hotel tier.
Food and Beverage
8.11
Standard quality for this hotel tier.
Overall Experience
7.18
Comfortable stay with significant toilet issue.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:18

Property Description

Convenient Location
Located near popular attractions like Masjid Sultan Ahmad Shah 1 and Heroes Museum, Elmark Hotel Kuantan is the ideal choice for travelers looking to explore the city.

Comfortable Amenities
Enjoy a hassle-free stay with our 24-hour front desk, luggage storage, and free WiFi.

Close to Major Landmarks
Explore nearby landmarks such as Taman Gelora and Sultan Ahmad Shah International Convention Centre, all just a short distance away.

Ready to experience convenience and comfort in Kuantan? Book your stay at Elmark Hotel now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: KUA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs MYR 0.65 per hour.

Location

Guest Reviews

7.6
Based on 95 reviews
Cleanliness: 5.61
Service: 8.08
Location: 8.12
Room Quality: 7.57
Amenities: 8.1
Value for Money: 8.06
Food and Beverage: 8.11
Overall Experience: 7.18
S
Smart couple my
10
2025-12-28 via Nuitee
N
noryati solo_traveller my
7
2025-12-10 via Nuitee
N
nazifa couple my
10
2025-12-06 via Nuitee
M
Mhmmdluqman couple my
5
2025-11-24 via Nuitee
W
Wan Mohamad Hassarudin family_with_children my
7
2025-09-17 via Nuitee
R
razale couple my
10
2025-09-10 via Nuitee
N
NUR solo_traveller my
8
2025-08-13 via Nuitee
M
Muhammad Wafiyuddin solo_traveller my
8
2025-08-07 via Nuitee
A
Atiqah couple my
8
2025-08-04 via Nuitee
A
ann solo_traveller my
6
Comfortable stay overall, but the toilet issue needs urgent attention.
Pros:

I really liked the bed , the mattress was soft and very comfortable, and I slept really well. I also appreciated the TV that had YouTube access, which allowed me to listen to music and made me feel less lonely during my stay. These small things made a positive difference.

Cons:

The toilet in my room couldn't flush properly. After I used it, everything just stayed there and wouldn't go down, which was very unpleasant. Please fix this issue.

2025-07-31 via Nuitee
N
NUR couple my
9
2025-07-27 via Nuitee
S
Su solo traveller my
8
Good service
Pros:

Room

Cons:

Nothing

2025-07-11 via Nuitee
A
Azizul young couple my
5
Passable
2025-06-15 via Nuitee
R
Ross young couple my
8
Very good
Pros:

Good

Cons:

Kawasan hotel

2025-05-28 via Nuitee
N
Nizat solo traveller my
2
Very poor
2025-05-20 via Nuitee
K
Khadri review category business travellers my
3
Poor
2025-04-30 via Nuitee
S
Sulaiman young couple my
7
Good
2025-04-16 via Nuitee
Z
Zuqnaem family with young children my
7
Good
2025-03-01 via Nuitee
K
Kenneth review category business travellers my
9
Superb
Pros:

Good Location, many eateries within walking distance

Cons:

-

2025-02-17 via Nuitee
K
Keng review category business travellers my
4
Disappointing
Pros:

Room is dusty and there's sand on the floor

2025-02-12 via Nuitee