Share this hotel
Facilities
Property facilities
-
Non-smoking rooms
-
Air conditioning
-
Restaurant
-
Room service
-
Family rooms
-
Lift / Elevator
-
Safety deposit box
-
Facilities for disabled guests
-
Ironing service
-
Car hire
-
Non-smoking throughout
-
Concierge service
-
Kid meals
-
Staff adhere to local safety protocols
-
Cashless payment available
-
Fire extinguishers
-
Invoice provided
-
Guests can opt-out any cleaning services during stay
-
Smoke alarms
-
Food delivered to guest room
-
CCTV outside property
-
24-hour security
-
Delivered food - securely covered
-
Key card access
-
Mobile app for room service
-
Television in common areas
-
Front desk (limited hours)
-
Free wired internet
-
Internet access
-
Housekeeping on request
-
Covered parking
-
Secured parking
-
Garage
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Luxurious Accommodations
Indulge in the comfort of air-conditioned rooms with 50-inch flat-screen TVs, Nespresso coffee machines, and Frette Linens. King rooms offer a cozy sofa area for relaxation and private bathrooms stocked with premium ETRO bath amenities.
Dining Experience at AperiBar
Savor a delightful dining experience at AperiBar with daily continental breakfast, dinner, and drinks. Enjoy a variety of dishes including antipasti, oysters, salads, pizza, pasta, and more curated by renowned chef Charlie Palmer.
Convenient Location
Situated just 300 meters from Times Square, LUMA Hotel - Times Square offers easy access to popular attractions like Macy's and the Empire State Building. With free WiFi and a 24-hour front desk, your stay is bound to be seamless.
Book now for an unforgettable stay at LUMA Hotel - Times Square!
We will place a hold on your credit/debit card for room and tax plus estimated incidentals taken at time of check-in if card not pre-authorized prior to arrival.
Please note, that breakfast included rates apply for continental breakfast only and is complimentary for the number of guests on the reservation. Any additional guest will be charged for the continental breakfast.
Please note, there is a maximum of 4 people allowed in any of the room types except the King Studio - Disability Access has no sofa bed so the maximum guest count is 2, for this room type.
Please note, when booking 5 or more room, different policies and additional supplements may apply.
Complimentary access to Crunch Fitness Bryant Park is provided from Monday through Saturday. Please check with front desk for additional details. Guests can also request a “Gym-In-A-Basket”, which features the essentials for a full-body workout, including a Bionic Bar, Ergonomic Pushup Bar, Resistance Bands, Ab Wheel, and Muscle Relaxation Balls, for an in-room workout.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Property Policies
-
Internet
WiFi is available in all areas and is free of charge.
-
Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are not allowed.
-
Parking
Public parking is possible at a location nearby (reservation is not needed) and costs USD 100 per day.
Location
Guest Reviews
Great location, great room, great staff.
The only gripe was that our key cards stopped working multiple times so had to go back to reception for new ones.
Convenient, quiet and clean. Staff were excellent.
No comment
Alyssa at the front desk is an angel. She took care of us (and I was cranky) until our room was ready). The location is perfect, and right by two subway stops.
Very clean and comfortable!!
ubicacion extraordinaria
me toco en medio de la tormenta de nieve, lamentablemente por eso habia poco personal
The location, easy access to Times Square and public transportation; also taxis can easily park next to the hotel even though it is very central (but on a side street).
The staff was generally helpful, and listened to our small requests such as 'clean only this' or 'could we get new cups and a blanket'. Little touches were appreciated, such as the doorman (a certain Steven Bellman, I think; he left us his card, which I thought was funny :) opening for us or helping with the luggage and calling a taxi.
The room was small and the constant ventilation (cannot be turned off!) made it feel cold even at the warmest setting. The fans in the bathroom were loud and the lights would systematically go out after a bit while showering and we would need to touch the button at the other end of the room to turn them on again. It's fine for a couple but probably awkward for anyone else.
Also worth noting that the pillows were of the higher/thicker kind and they were all the same (you often find both flatter and thicker ones arranged in two rows in hotels but not here). It bothered us a bit (we prefer flatter) but not too much; just something I thought I would mention just in case.
The view from the room, even in our higher/nicer room was nothing to write home about. Being surrounded by many other taller buildings was very much so-so, but I guess it couldn't really be helped in a place like Times Square. If you really care for a good high view though, this is probably not the right hotel for you. There are probably others around with higher floor rooms.
While service was generally good, one thing that we found peculiar and somewhat obnoxious is that the staff refused to refill our water bottles or give us new ones for free. They charged $5 for a new bottle or told us to come down to the ground floor to refill at some tiny water station next to the bar by ourselves. For a hotel in this price range, that was definitely not within expectations.
Ultimately, it was pleasant enough but the downsides were just annoying enough to nudge it down from a 7 to a 6 in my books. (If you read my other reviews, I do NOT hand out 10/10 by default as some other guests seem to do, so a 6 means above average, adjusted for price.)
La posizione meravigliosa a Time Square, vicino alle principali fermate della metropolitana. Staff gentilissimo e disponibile.
Buffet petit déjeuner très bien. Situation géographique parfaite.
Personnel accueillant et efficace. Frigo dans la chambre très apprécié
Fenêtre de la chambre donnant sur des murs, propreté de la chambre pas toujours top durant les 7 jours
Muy buena ubicación
Nada
Your guide to the flawless travel experience
Popular Countries
Company
Get our app
