Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Ótima localização
Quartos confortáveis
Cons:
Limpeza insatisfatória
Qualidade do café da manhã

Categories

Cleanliness
7.78
Multiple reviews mention issues such as dusty TVs and limited cleanliness in bathrooms.
Service
8.75
Generally seen as good, with notable mentions of cleaning staff and reception.
Location
9.29
Frequent praise for the hotel's excellent location near shopping and parks.
Room Quality
8.24
Some concerns about comfort, particularly with beds and bathrooms.
Amenities
7.77
Mixed feedback; some amenities 'not functioning' and issues with breakfast options.
Value for Money
8.53
Considered reasonable, but some guests felt lacking in certain expected services.
Food and Beverage
7.28
Café options criticized for variety and quality, with some reviews noting disappointment during breakfast.
Overall Experience
8.75
Despite cleanliness and food concerns, general sentiment remains positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 16:57

Property Description

Convenient Location
Situated in Santo André, ibis Santo Andre offers easy access to Fontes do Ipiranga State Park and key attractions like Sao Paulo Expo and Museu Catavento. The hotel's proximity to Sao Paulo/Congonhas Airport ensures a hassle-free journey for guests.

Modern Amenities
Enjoy a comfortable stay in our non-smoking rooms equipped with free WiFi. Indulge in delicious meals at the on-site restaurant or unwind with a drink at the bar. With private parking available and a 24-hour front desk, we ensure convenience and security for all guests.

Business-Friendly
For business travelers, our hotel features a business center to cater to your work needs. Whether you're here for business or leisure, ibis Santo Andre guarantees a pleasant and productive stay.

Book your stay at ibis Santo Andre today for a memorable experience in Santo André!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRU

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs BRL 24 per day.

Location

Guest Reviews

8.3
Based on 2340 reviews
Cleanliness: 7.78
Service: 8.75
Location: 9.29
Room Quality: 8.24
Amenities: 7.77
Value for Money: 8.53
Food and Beverage: 7.28
Overall Experience: 8.75
N
Neves • family_with_children • br
7
2026-02-13 • via Nuitee
N
Neves • family_with_children • br
7
2026-02-13 • via Nuitee
E
ELLEN • couple • br
5
Infelizmente não correspondeu
Cons:

Atendimento na recepção
Paguei a diária de 8 dias com café incluso e quando chegamos nos avisaram que não estava incluso!
Absurdo pois ninguém resolveu
Resumindo: Não voltamos mais

2026-02-13 • via Nuitee
P
Paula • family_with_children • br
9
2026-02-13 • via Nuitee
V
Venditti • family_with_children • br
10
Cons:

A atenção na recepção.

2026-02-13 • via Nuitee
B
Bruno • couple • br
10
Pros:

Café bom! ambiente bem positivo para alimentação.

Cons:

Nda! Não tenho que reclamar do local.
Recomendado.

2026-02-12 • via Nuitee
J
Jean • solo_traveller • br
10
2026-02-12 • via Nuitee
R
Rosiane • family_with_children • br
8
2026-02-11 • via Nuitee
D
Dalva • couple • br
10
2026-02-11 • via Nuitee
B
Bordignon • solo_traveller • br
1
Pessimo
Pros:

Apenas funcionários atenciosos

Cons:

Quarto péssimo, cama dura, wi fi nao funcionava e sem coberta

2026-02-11 • via Nuitee
L
Lindalva • couple • br
10
Melhor Ibis de todos
Pros:

Melhor Ibis que utilizamos!!!
Tudo perfeito!!!
Inclusive as pizzas!!!

Cons:

Tudo certo

2026-02-09 • via Nuitee
R
Rafael • solo_traveller • br
10
O café foi horrível. O ovo mexido estava passado, a salsicha passada.
Cons:

O café foi horrível. O ovo mexido estava passado, a salsicha passada.

2026-02-09 • via Nuitee
J
janaina • family_with_children • us
7
2026-02-09 • via Nuitee
R
Risovas • family_with_children • br
10
2026-02-08 • via Nuitee
W
Wilton • solo_traveller • br
10
2026-02-08 • via Nuitee
A
Adeta • solo_traveller • br
10
2026-02-08 • via Nuitee
G
Gerson • extended_group • br
10
2026-02-08 • via Nuitee
A
Andrey • family_with_children • br
4
Pessima
Pros:

O chuveiro do banheiro é bom.

Cons:

De todo o resto a começar pelo atendimento da recepção que possui um cidadão com uma cara de “não me atrapalhe”.

O quarto é limpo, mas velho e mal cuidado.

Para quem tem crianças, um pouco perigoso pois as tomadas da cabeceira da cama infantil são completamente soltas com fios aparentes.

O booking não deixa claro, possui estacionamento mas é pago.

Minha experiência não foi positiva nessa unidade do ibis.

2026-02-08 • via Nuitee
F
Felipe • family_with_children • br
10
2026-02-01 • via Nuitee
R
Ribeiro • family_with_children • br
8
Cons:

Lâmpadas queimadas no quarto

2026-01-31 • via Nuitee