Cambria Hotel LAX

I had very high hopes for the Cambria LAX. The photos looked fantastic, it’s a newer property, and I previously had an exceptional experience at the Cambria Austin Airport. That hotel was everything I expected a Cambria to be.

So I assumed the Cambria LAX would be comparable.

I could not have been more wrong.

This hotel was an absolute disaster from the moment I arrived. I’ve stayed at plenty of airport hotels over the years — some good, some mediocre, and some downright terrible — and this one takes the cake.

Let’s start with the airport shuttle.

The shuttle service is unreliable and poorly managed, and apparently stops running at 11:00 p.m. The next day I waited more than 45 minutes for the shuttle, only to finally get picked up and then have the driver take me to the WRONG HOTEL. They outsource to a third party shuttle service

Yes. After waiting 45 minutes at the airport, the shuttle driver took me to the wrong property.

It took multiple calls to the front desk and dispatch before I could finally get someone to understand what had happened and arrange the correct pickup. After a long day of travel, the last thing a business traveler needs is to stand outside an airport waiting indefinitely for a shuttle and then be delivered to the wrong hotel.

But apparently, that was just the beginning.

After finally getting to the hotel and going upstairs to my room, my room key didn't work.

At first, I assumed the key card was defective. Nope.

The actual door lock was malfunctioning.

The lock itself was not working properly, and the door did not close correctly. Let that sink in: after the hotel shuttle completely failed me, I finally made it to my room — only to discover that the room door/lock wasn't functioning properly.

For me, that crosses the line from "annoying hotel problem" into a serious issue.

And then there's the noise.

This hotel is nowhere near soundproof. I could hear people walking around upstairs and noise coming from the room next door. If you're staying here because you have an early flight, need to work, or simply want to sleep, good luck.

The shower wasn't impressive either. The water pressure was weak, which seems like a small issue until you add it to everything else and realize you're paying a fairly substantial airport-hotel rate for an experience that feels more like a budget motel.

And that's ultimately my biggest issue:

This hotel is not cheap.

For the price, I expect reliability. I expect basic security. I expect a functioning room. I expect an airport shuttle to actually get me to the correct hotel. And I certainly expect to be able to sleep.

Instead, I got a 45+ minute shuttle wait, transportation to the wrong hotel, multiple calls to get the situation fixed, a malfunctioning room lock, a door that didn't close properly, paper-thin walls, weak shower pressure, and an overall experience that was stressful from beginning to end.

This is NOT what I expect from Cambria.

The Cambria Austin Airport was fantastic, which makes this experience even more disappointing. If I hadn't stayed at another Cambria before, I might assume this was simply the standard.

It isn't.

My recommendation: DO NOT BOOK THIS HOTEL.

If you're traveling for business, catching an early flight, arriving late at night, or simply looking for a stress-free stay near LAX, save yourself the headache and book somewhere else, Sheraton and Hilton are great options.

The pictures may look beautiful. The property may be newer. But none of that matters when the basics — transportation, security, noise control, and reliable service — fall apart.

Two stars, and that's being generous.

Cambria LAX has a lot of work to do.

Swiming pool/ gym/ free airport shuttle (quick and on time)

Quiet, clean, nice to have access to a pool and a gym, close to a couple of coffee shops, close to the Segundo beach which it's a nice beach.

Terrible service; during the four days we were there, our room was never cleaned, and we literally had to beg for fresh towels at the reception.

Comfortable room

The bartender Rhonda was amazing. Super nice and accommodating!

I loved everything about the property. It was clean. The staff was great even the bartender Pam will definitely stay here again.

Die Unterkunft wirkte an sich recht modern. Lage war für unsere Zwecke auch gut. Flughafen nah aber dennoch kein Fluglärm.

Very clean and affordable

The staff was friendly and helpful. The rooms were clean and a good size.

Super comfy bedding and his gym facilities . Great value.

i booked it on priceline . the ad said they are pet friendly. I got there and they said only dogs are pets. i have 2 parrots and they consider anything other then a dog not a pet. I consider this false advertising. They ripped me off for 330 dollars. they said to call price line for refund. I called. Price line said they would call the manager tomorrow at 2pm and would email me results. I have heard nothing from them . Both Cambria and Price Line ripped me off . I will not do busines with either one because they misrepresent their business.

Spacious room