Hotel San Fernando

Hotels
9.6 (211 reviews)
54 Iztaccihuatl , Mexico City , mx

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Terrace
Family rooms
Pets allowed
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent central location in Condesa, near Parque México
Very friendly, responsive and helpful staff
Spacious rooms with kitchenettes for family travel
Cozy lounge/bar and attractive hotel vibe
Close to many cafés, restaurants and walkable amenities
Cons:
Noise at night from street/hallways/nearby restaurant in some rooms
No in-room air conditioning in some rooms (tower fans insufficient)
Small shower stalls and occasional hot-water issues
Complimentary breakfast considered basic by several guests
No elevator and some rooms have glass doors causing light leakage; minor cleanliness attention needed

Categories

Cleanliness
9.4
Generally positive presentation and upkeep, but multiple guests noted that bathrooms could use more attention — 'a bit more attention to cleanliness would be good.'
Service
10
Very strong across reviews: staff repeatedly described as 'amazing, kind and responsive', 'super friendly' and 'lovely helpful staff'. Service is a standout.
Location
10
Consistently praised: 'right in the heart of Condessa', across from Parque Mexico, walking distance to many bars/restaurants and cafés. Minor caveat: some street/restaurant/hallway noise at night.
Room Quality
9.4
Rooms are spacious with kitchenettes, comfortable beds and nice finishes (hardwood floors, premium products). Negatives include small shower stalls, occasional lack of hot water in showers, glass doors/light leakage and no in-room AC in some rooms.
Amenities
9.4
Good amenities like kitchenettes, fridge and a cozy lounge/bar; premium toiletries noted. Downsides include no AC in rooms (tower fans provided), basic complimentary breakfast and no elevator for upper floors.
Value for Money
9.6
Standard quality for this hotel tier.
Food and Beverage
9
Mixed notes: some guests said the food and service were excellent and the lounge/bar was very inviting, while the complimentary breakfast was described as basic and underwhelming by others.
Overall Experience
10
Strongly positive overall — multiple guests call it an 'excellent boutique hotel' and 'wonderful stay' and would highly recommend despite a few small issues (noise, no AC).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 12:53

Property Description

Central Location
Hotel San Fernando is ideally situated in Mexico City, just a stone's throw away from iconic landmarks such as The Angel of Independence and the United States Embassy. Guests can easily explore the city with popular attractions like the National Museum of Anthropology and Chapultepec Forest within close proximity.

Convenient Amenities
Enjoy a comfortable stay with our terrace offering stunning views, a restaurant serving delicious meals, and a bar for relaxing evenings. Our non-smoking property ensures a pleasant environment for all guests. Plus, our multilingual staff at the 24-hour front desk are ready to assist you anytime.

Nearby Attractions
Immerse yourself in the cultural scene by visiting Museo de Arte Popular and Museo de Memoria y Tolerancia, both just a short distance away. With the Benito Juarez International Airport also conveniently located, Hotel San Fernando is the perfect choice for your Mexico City getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.6
Based on 211 reviews
Cleanliness: 9.4
Service: 10
Location: 10
Room Quality: 9.4
Amenities: 9.4
Value for Money: 9.6
Food and Beverage: 9
Overall Experience: 10
N
Nena extended_group nl
9
2026-08-27 via Nuitee
L
Leinell extended_group us
10
I loved the staff, they were super warm and hard working. They made me feel like I could ask them for anything. The loca
Pros:

Very clean, updated, and still had the essence of Mexico City. Also a great location to everything I wanted to do in the area.

2026-08-23 via Nuitee
T
Tina solo_traveller au
10
Excellent boutique hotel in the heart of Condessa
Pros:

Excellent boutique hotel right in the heart of Condessa, right across from Parque Mexico, Amazing, kind and responsive staff - nothing was too much trouble.

Cons:

everything was great!

2026-07-15 via Nuitee
R
Richard solo_traveller us
9
2026-07-06 via Nuitee
S
Sara couple us
9
Excellent location and beautiful neighborhood!
Pros:

Love the location. Good places to eat and very walkable.

Cons:

The eco can make it a bit noisy. You can hear every door that closes and every conversation in the hallways.

2026-07-05 via Nuitee
M
Mark couple us
8
Pros:

The size of the room was great,complete with a small kitchen.The bed was comforable. hardwood floors.

Cons:

The shower stall is very small. Would want a room with a larger bathroom.

2026-06-22 via Nuitee
A
Annika couple gb
9
A great stay, super friendly staff and a lovely location with amazing cafes/restaurants around
Pros:

the staff were very friendly, we really liked the rooms and the fridge/shower and products felt premium. The staff were super friendly and we loved the location

Cons:

The free breakfast was a bit basic so we did not end up using it much. We could hear the music from the restaurant next door from our room but it did not bother us that much

2026-06-14 via Nuitee
M
MARINE couple fr
9
Pros:

Très beau bâtiment ancien, la décoration est soignée, l'emplacement est idéal, très calme et verdoyant.

Cons:

Seul bémol, il n'y a pas de clim donc à noter suivant la période de l'année à laquelle vous voyagez.

2026-05-12 via Nuitee
E
Emily couple gb
7
Great location!
Pros:

Fantastic location, walking distance to so many great bars/restaurants! It’s also right by the park which a wonderful place to wake up everyday.

Cons:

It was quite noisy at night but that’s due to location and the fact the hotel is in an old building (but that’s part of its charm). I also think a bit more attention to cleanliness would be good, particularly in bathrooms.

2026-05-10 via Nuitee
G
Gaelen couple us
9
2026-05-05 via Nuitee
K
Kelly couple au
3
2026-04-27 via Nuitee
C
Clodagh family_with_children ie
8
Pros:

Great location and lovely helpful staff.

2026-04-14 via Nuitee
L
LaurenP159 NONE Fort Worth, Texas
10
A wonderful hotel in the beautiful Condesa neighborhood!
Pros:

Loved our stay at Hotel San Fernando. It is located on a quiet street in the beautiful Condesa neighborhood. The whole vibe of the hotel was great, the lounge and bar were very inviting and cozy. The food and service were excellent! The only negative thing was that there is no A/C in the rooms, and the tower fan didn't cool the room as much as I would have liked! The room was spacious for two people, we had a kitchenette too! Overall we had a wonderful stay! I would highly recommend this hotel!

2026-04-12 via Tripadvisor
Z
Zevin couple us
8
2026-04-10 via Nuitee
D
Dewtrell NONE
8
Nice Boutique Hotel
Pros:

First of all, the location of this hotel cannot be beat in Condesa. Plenty of shops and restaurants within walking distance - it is in the heart of the neighborhood.

The rooms are a great size - it’s the perfect hotel for family travel as many of the rooms come with kitchens. We booked two rooms - one for the girls with a kitchenette and one of us which had a patio but no kitchenette. The only negative I have is our room had a glass door - not sure why some rooms have an actual wood door and others have glass. While it is frosted, having a glass door makes it difficult to block out the lights in the hallway in the evening. So, I recommend offering either a sleeping mask or having a black out curtain over the doorway to use in the evening. I had to sleep with my head under the covers.

2026-04-06 via Tripadvisor
R
Roving67445 NONE
8
Very Nice Hotel with a Few Small Shortcomings.
Pros:

Great location. Great staff. Very pretty. No elevator, its a lot if you are on a higher floor. Shower was small and did not get hot. Compared to the amazing restaurants surrounding the hotel the complementary breakfast could have been better.

2026-04-03 via Tripadvisor
A
Allison couple us
10
2026-03-31 via Nuitee
W
westerbergen Couples Austin, Texas
4
Needs A Lot of Improvement
Pros:

The lobby is nice and the location is great, but that's the positives.

We stayed in a king suite with kitchenette, and it was incredibly disappointing. The bathroom had hair on the floor and in the shower. There are layers of dust on the window sills and the around the shower that are noticeably visible. The molding above the bedroom door has a thick layer of dust and corners of the floor were dusty. Without a doubt the room has not been cleaned thoroughly in months.

The room description says there is temperature control, but it does not work and is not connected. The shower doesn't drain water because the slant toward the drain isn't correct. The bathroom itself has ugly, dirty tiles that are cracked and old. There were dust accumulations on the walls in the bathroom. The paint job in the bathroom looks terrible.

There are no counters or shelves in the bathroom and very little storage space in the bedroom.

The general look—especially in the bathroom—is that the owners have no interest in maintaining the room as a comfortable, relaxing experience for guests.

The hotel room was not up to the standards we expected, and it was very surprising and disappointing. The room was dirty and has not been kept looking good as a whole. This is a property that top level management and ownership does not care about being high quality. Our friends who stayed there with us at the same time expressed similar displeasure.

The noise is as bad as over reviews say, yet that we really the least of our issues.

I am surprised Hyatt would be associated with this hotel. That is stunning to us because we live in Austin and know are familiar with many Bunkhouse properties and have only observed and heard about positive experiences there.

2026-03-12 via Tripadvisor
R
Road48554834826 NONE
4
Disappointing
Pros:

Our stay at the Hotel San Fernando was disappointing. The best thing about the hotel was the location, which was great. Beautiful area, lots of restaurants and bars in a short walking distance.

The hotel feels old and uncared for. We stayed in a room with a terrace. The terrace was tiny and faced the back of the hotel, so no views to speak of. We never used the terrace for anything.

Our room had a wall AC unit, but the controls were gutted out and there was no way to turn it on. We had friends staying in a different room and theirs was the same, did not work. There was a fan in the room, but it was inadequate.

There was no comfortable place to sit. The bed is on a plywood platform very low to the ground, and the only chairs in the whole room were in the kitchenette, and they were tiny wooden chairs that were not good.

I could go on with other frustration, but overall, this hotel seems very over-priced for what you get. We had an amazing long weekend in CDMX but this hotel was easily the low point of our trip. I would not recommend it at all.

2026-03-12 via Tripadvisor
M
mooretate NONE Austin, Texas
6
Great Location and Cocktails, A Few Things to Know
Pros:

We had a good overall stay. The hotel is lovely with great Mexican character, and the location is unbeatable. The bar was a highlight - excellent cocktails - and the staff was friendly. A few things to note: the showers were barely warm (not hot), and during a cold spell we were limited to one space heater per room, which was tough in our two-bedroom suite. There’s also no elevator, which could be challenging for some guests. Overall, a solid option for the price if you’re looking for charm and a great location.

2026-02-26 via Tripadvisor