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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Air conditioning
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Wheelchair accessible
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Allergy-free room
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Lower bathroom sink
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Pet bowls
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Visual aids: Braille
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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Smoke alarms
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Key access
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CCTV outside property
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Face masks for guests available
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24-hour security
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Security alarm
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Key card access
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Reception hall
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Covered parking
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Experience comfort and style in our guest rooms featuring modern amenities and stunning mountain views.
Convenient Facilities
Enjoy access to our shared lounge, 24-hour front desk, and complimentary WiFi during your stay at MStar Hotel.
Prime Location
Located just 54 km from the Northwest Regional Terrace-Kitimat Airport, our 4-star hotel is the perfect choice for your next getaway.
Book your stay at MStar Hotel now and indulge in a memorable experience.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
Free public parking is possible on site (reservation is needed).
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
Clean, welcoming staff, and snacks and coffee in the lobby
Didn't have and issue
Room was very well equipped and clean. I stayed for six nights on business and found it's location in the city center to be very convenient. There are a few restaurants immediately surrounding the hotel, and a big grocery store around the corner. The room was very large and I appreciated having access to coffee/tea not only in my room, but also downstairs. Staff was very nice.
Very clean. Central location. Quiet in room at night.
The room was really clean and the front desk folks answered all my questions. Great stay.
Beautiful room ❤️ Very spacious. Super comfortable bed. Slept like a baby. Great coffee and very hospitable staff
Great place with nice staff, huge rooms, great coffee and muffins in the lobby, and super convenient location. Couldn’t have asked for any better. Highly recommend!
Made arrangements for a very late arrival and a late checkout the day before.
Arrived to find out they had cancelled my reservation 30mins prior to my arrival.
Checkout was not good either they wanted to charge me a whole extra night just to get an extra hour on check out.
Not very helpful staff.
It was a great room! Really clean and comfortable.
All very clean, well maintained and very quiet!!!
The stay was great
Clean and new!
Convenient location, quiet and clean. Hotel was fine but mall in which it is located is in need of a face lift.
Room was large and clean. Staff was friendly. Hallway carpets definitely need replacing, lots of stains.
I think it was a bit overpriced for the amenities.
Very clean and everyone was so friendly. Lots a places close by that you can walk too. Would definitely stay here again.
Excellent
The MStar is a nice hotel considering how old the property is. The room was clean, the lobby is nicely updated, and I appreciated the free latte machine and muffins every morning. The bed was a little hard for my liking, but it was a quiet place so I slept good. There are many shops around the hotel so you can walk to get whatever you may need. I rated it average because of the price and it is not a luxury hotel. The cost should be lower because of how few amenities there are.
Had a wonderful time found a place to be clean. People are well mannered and helpful. Looking forward to staying there again.
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