Caruso, A Belmond Hotel, Amalfi Coast

I have been to many beautiful hotels but this is by far the best I have experienced. If you can go, do not hesitate.

I had the pleasure of staying at Caruso in 2007. It was after that trip that I told myself I would make it back here one day because of how special this place is. I was lucky to make that dream come true and it was all that I remembered and more.

First, I must acknowledge the incredible staff. To me, beautiful hotels can certainly impress, but it's the people who create the experience and make you want to return! In particular, Iolanda, the General Manager, was spectacular, charming, personable, accommodating, and genuinely approachable. She made us feel welcome from the moment we arrived and is a true asset to the property. I wish her nothing but continued success and all the very best.
Antonietta, Alessandra & Gabriella at the front desk, were wonderful. Not only were they able to upgrade us to a jaw-dropping suite, but every interaction we had with them was professional, friendly, and exemplified the highest level of customer service.
At the restaurants, Chef Christian, Carmine, Giovanni, Marco & Nicola welcomed us with smiles and wowed us with memorable meals and wonderful conversation.

Marilena, the guest experience manager was a delight. It's very apparent that she is passionate about her position and providing above and beyond experiences for her guests.

The service here is truly five-star. As is the stunning infinity pool that is constantly listed as one of the world's best. The commitment to customer service and refined hospitality really impressed me. Staff constantly greeted me by my last name, they would check in to make sure my stay was as enjoyable as it could be and were happy to acknowledge and follow through on my requests.

We spent most of our time by the pool, swimming to the infinity edge, soaking in the breathtaking views of the winding coastline and the mountains in the distance. It was the perfect place to unwind, indulge, lose track of time and never want to leave. The poolside restaurant was my happy place. One of my favorite memories is seeing the plumes from pizza oven smokestack, which brought a smile to my face as I knew what delicious pizzas were coming our way. God they were good!

Lets not forget to mention the impressive breakfast service. The beautiful fresh made pastries, the enticing meat and cheese station looked over by a delightful attendant, all the traditional breakfast items and a full menu if you would like something more substantial. All with a gorgeous view overlooking the coast.

We dined at Caruso Grill our last night for dinner where Carmine and Giovanni wowed us with a fantastic table in an intimate and beautiful setting. I had the pleasure of meeting Chef Christian hard at work with his team and as expected, every dish was incredible.

Our junior suite 205, (which seems like an understatement) was an absolute dream. A bathroom with windows offering mountain views, a terrace to enjoy meals on and chaises for private lounging with views of the coast, a spacious living and dining area and a bed that i could stay in forever. The turndown service was quite memorable, as I had never been offered a memory foam foot pillow placed at the side of my bed to relax my feet prior to laying down.

If we are fortunate to make it back to Ravello one day, we look forward to seeing all the staff and experiencing all that the Belmond Caruso has to offer. They made memories that we will cherish for the rest of our lives and we are truly grateful.

Side note...If any of you are cat lovers, Ravello, aside from its endless beauty, history and architecture is known as "cat village" as the cats that wander the streets are protected by Italian law and most of them would love your attention!

If you're looking for elegance and exceptional accommodations and staff, this is the place to stay in Ravello.

⭐⭐⭐⭐⭐

An unforgettable experience at Hotel Caruso in Ravello.

We enjoyed both an aperitivo at the Caruso Bar and dinner at the Caruso Grill, and everything was simply outstanding. The breathtaking setting, exceptional food and drinks, and impeccable service made for a truly memorable evening.

A special thank you to Carmine and the entire Caruso Bar team for their warm hospitality and attention to detail during aperitivo. Equally, our sincere thanks to Giovanni and the Caruso Grill team for delivering a fantastic dining experience with professionalism, friendliness, and genuine care.

The combination of world-class service, stunning views, and an elegant atmosphere makes Hotel Caruso a place we will never forget. We highly recommend it to anyone visiting the Amalfi Coast.

Thank you all for a wonderful evening!

Noemi & Giorgio

I was not staying at the property, but just having lunch and was able to see a room. It is the most beautiful hotel! The rooms were stunning with views to match. Lunch by the pool was quiet and delicious with the best service by Giovanni and his staff. They made my friend and I feel as we were special guests. Hotel Caruso is a must see. I will be returning to stay!

Staying at Caruso was one of the highlights of our Amalfi coast experience. We truly enjoyed our stay & wish we had spent more time, there is always a next time:)

I cannot say enough positive things about this property. The service from beginning to end was superb. We loved the location in Ravello, and the view is unmatched. All dining, including breakfast, the Caruso Grill, and Il Pantaleone, was fabulous. The tasting menu at Il Pantaleone was a work of art, with every element carefully crafted with intention. We participated in the Coastline of Treasures' complimentary daily boat tour, and I would highly recommend it. Once again, the view from the water was beautiful. Caruso sets the standard for professionalism, hospitality, and attentiveness, providing guests with an outstanding experience.

We weren’t staying here but felt we had to post after such a refined drink in the bar. beautiful fresco on
ceiling and the most attention serving of two glasses of champagne we’ve ever seen . Like Ravello itself true Old School grandeur. thank you

This was our third visit, and once again we were truly impressed by the level of hospitality, professionalism, and care shown by the hotel staff.
From the moment we arrived, everyone made us feel warmly welcomed and genuinely valued as guests. The attention to detail, the kindness of the team, and the consistently outstanding service are a big part of why we continue to return. It is rare to find a hotel that maintains such a high standard year after year, and your team does so beautifully. We had another exceptional stay.

Our very favorite place to visit. The hospitality, service, food and overall experience are unmatched. KUDOS to the Staff and all involved.

The service was exceptional, and every staff member seemed to go above and beyond. Enza was especially thoughtful — she knew we were heading to Rome next and printed a list of her favorite restaurants and food recommendations — and Luigi at the front door was warm, friendly, and kind. Breakfast was outstanding, with beautiful views over the Amalfi Coast from breakfast and our room. The hotel is also perfectly located in Ravello, within easy walking distance of the charming town. The room was spacious and well stocked, with a Dyson hair dryer, Nespresso machine, tea setup, stocked fridge, and a great bathtub.

We visited the Caruso Grill at the Caruso Hotel in Ravello to celebrate my wife's birthday and we had an exceptional experience. Although a relatively casual restaurant, the views were stunning and the staff outstanding. Giovanni, the captain, gave us a tour of the kitchen so we could see the day's catch and put together a tasting menu in a flash. I would suggest Caruso Grill to anyone searching for a casual but memorable experience.

We spent 8 magnificent nights at Hotel Caruso. We did NOT want to leave. Absolutely everything was perfect and we enjoyed every single minute. Can’t wait to return!

This hotel has to be one of the best we have ever stayed in. Food was amazing, the staff were exceptional, the excursions were out of this world. Definitely the place to stay in Amalfi ( Ravello).

Everything! So elegant and charming & the staff is top tier!