Holiday Inn Express & Suites - Columbia City by IHG

Hotels
Holiday Inn Express
7.2 (282 reviews)
606 Opportunity Drive , Columbia City , us

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean rooms
Comfortable beds
Friendly staff
Good breakfast
Cons:
Dirty sheets
Uncleaned rooms
Poor communication
Missing amenities

Categories

Cleanliness
6.53
Issues with dirty sheets, unclean rooms, and poor maintenance were repeatedly mentioned.
Service
8
The staff is noted as friendly and professional, but there were some communication issues.
Location
8.54
Convenient location mentioned positively in several reviews.
Room Quality
7.49
Rooms are described as comfortable, but some experiences highlighted cleanliness issues.
Amenities
6.02
Mention of missing or malfunctioning amenities like the pool and hair dryer.
Value for Money
6.98
Concerns about pricing and overall value compared to the experience mentioned.
Food and Beverage
7.03
Breakfast mentioned as good but some comments referred to it as stale.
Overall Experience
7
Overall experience mixed, with some positive aspects countered by significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:38

Property Description

Indulge in Comfort and Convenience

Luxurious Accommodations: Each guest room at Holiday Inn Express & Suites – Columbia City boasts a 42-inch flat-screen HDTV, free WiFi, and cozy amenities like a microwave and refrigerator. Upgrade to select rooms for a spacious seating area with a sofa bed.

Relax and Rejuvenate: Take a dip in the inviting indoor pool or break a sweat at the modern fitness centre. Need to host a meeting? Our on-site meeting room is perfect for business travelers.

Explore the Area: Conveniently located near Chain O’ Lakes State Park and Wagon Wheel Theatre, adventure and entertainment are just a short drive away. Plus, with Fort Wayne International Airport within easy reach, your journey is stress-free.

Book your stay now and experience the perfect blend of comfort and convenience at Holiday Inn Express & Suites – Columbia City.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FWA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.2
Based on 282 reviews
Cleanliness: 6.53
Service: 8
Location: 8.54
Room Quality: 7.49
Amenities: 6.02
Value for Money: 6.98
Food and Beverage: 7.03
Overall Experience: 7
D
Denna couple us
9
The staff was lovely and very friendly.
Cons:

The TV did not work

2026-07-10 via Nuitee
L
lambert solo_traveller us
10
Family stay
Pros:

Service, and breakfast

Cons:

The pool looked like it needed clean, my kids and I went to swim and decided not to. So much debris in the pool floor

2026-07-09 via Nuitee
D
Derisha couple us
4
2026-07-05 via Nuitee
T
Tyler couple us
7
Might stay here again but would probably just go to a bigger city. Not enough around for the cost.
Pros:

Looks nice

Cons:

Prices

2026-06-30 via Nuitee
I
Izabella couple us
10
2026-06-27 via Nuitee
K
kimarot Solo travel
10
Best hotel in The area
Pros:

Shiva was the best host. Very reliable and will be back

2026-06-13 via Tripadvisor
A
Antonio couple us
10
2026-05-29 via Nuitee
C
cukrovm Business Matthews, North Carolina
2
Disgusting carpets and floors
Pros:

Filthy rooms by far the dirtiest place to ever wear the Holiday Inn name

2026-05-26 via Tripadvisor
E
eveier2023 Family
4
Not up to IHG standards
Pros:

This was not a very clean location, and front desk didn’t seem to care. Our bathroom in the room was dirty. One bed had a mattress cover, the other did not. After breakfast, no one was there to clean the lobby - it was gross. We wouldn’t stay again at this location.

2026-05-25 via Tripadvisor
D
David couple us
3
Pros:

The bed and pillows were comfortable and the room was sizable. The elevator was convenient and in good condition. The.

Cons:

There was not one working ice machine on site, had to buy a bag of ice at the local gas station. Cleanliness and simple proper maintenance were lacking in many places in the room and overall building.
The credit card number I used at this Holiday Inn for payment was reported to me being used at the local Walmart two days later, $500 was trying to be charged on it, the credit card company declined it thankfully, and froze the card, not sure how this happened, but a strange occurrence for a one night stay in this city.

2026-05-20 via Nuitee
C
Chelsea family_with_children us
6
Served its purpose but wasn’t blown away. Staff were nice.
Pros:

Location was helpful for our purpose of travel

Cons:

Ice makers on each floor or at least that can generate ice more easily/quickly, make the WiFi more easily accessible, the room I was in was facing the highway and parking lot and did not have the extra cord to draw down the night time shades. So all we had were the sheer shades which meant our room had quite a bit of light in it.
You can hear noises from upstairs and in the hallway from in your room very easily. Having someone at the desk visible during normal business hours when you are walking in and out would make the place feel more welcoming and less sketchy

2026-05-18 via Nuitee
C
Christine couple us
5
Facility was nice, person who checked me in was extremely rude
Pros:

Good location

Cons:

Staff was rude

2026-05-10 via Nuitee
J
Jeff couple us
10
Pros:

Close to my destination

2026-05-07 via Nuitee
J
Jessica solo_traveller us
3
Disappointment
Pros:

Breakfast, morning front desk staff

Cons:

Room availability, night front desk staff, lack of cleanliness in room, staff's unwillingness to accommodate for an issue that they must definitely should have taken care of, being placed in a room with 2 beds but one of them piled with dirty linens

2026-04-23 via Nuitee
B
Brady family_with_children us
8
2026-04-18 via Nuitee
J
Jamie solo_traveller us
10
2026-04-13 via Nuitee
D
David couple us
9
2026-04-10 via Nuitee
L
Lindsay extended_group us
7
2026-03-17 via Nuitee
D
donnar966 Family Parlin, New Jersey
2
Our worst hotel experience ever
Pros:

By far the worst hotel I have ever stayed at. Our first room was filthy when we checked in. The room we ended up in smelled terrible. The front desk clerk was never there when we needed anything. The lobby bathroom sinks didn’t work So you go to the bathroom, soap up and then there is nowhere to rinse hands off. The lobby and halls are filthy.

2026-03-14 via Tripadvisor
A
Ashley family_with_children us
1
2026-02-28 via Nuitee