Summer Tree Hotel Penang

Hotels
7.9 (3120 reviews)
52 Jalan Rangoon , George Town , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Non-smoking throughout
Board games/puzzles
Staff adhere to local safety protocols
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
Limited parking
Noise problems

Categories

Cleanliness
6.73
Multiple comments indicate issues with cleanliness and dust in shared areas.
Service
8.7
Staff were described as friendly and responsive, with good service overall.
Location
8.74
Several reviews praised the strategic location near restaurants and attractions.
Room Quality
7.69
Rooms were generally satisfactory though some mentioned noise and lack of facilities.
Amenities
6.72
Some amenities require improvement based on the feedback provided.
Value for Money
8.18
Most reviews expressed satisfaction with the price relative to the quality.
Food and Beverage
7.73
No reviews on food quality, hence assumed a moderate rating.
Overall Experience
8.7
Many guests reported enjoyable stays, contributing to a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 22:27

Property Description

Modern Accommodation
Experience comfort in our air-conditioned guest rooms with parquet flooring and flat-screen cable TVs.

Convenient Location
Located just 1.1 km from Komtar, our hotel offers free parking and easy access to nearby dining options and attractions.

Fantastic Amenities
Enjoy free WiFi, city views, and complimentary toiletries in your en suite bathroom. Our 24-hour desk staff are ready to assist with tour inquiries and daily housekeeping is provided.

To book your stay at Summer Tree Hotel Penang and immerse yourself in the heart of George Town, visit our website today!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.9
Based on 3120 reviews
Cleanliness: 6.73
Service: 8.7
Location: 8.74
Room Quality: 7.69
Amenities: 6.72
Value for Money: 8.18
Food and Beverage: 7.73
Overall Experience: 8.7
R
RosanaAF • couple • br
10
Ótima localização em Penang
Pros:

O hotel é muito bem localizado, a equipe do hotel é muito prestativa e nosso quarto era perfeito, espaçoso e com camas muito confortáveis.

Cons:

Poderia ter a opção de café da manhã.

2026-03-12 • via Nuitee
N
Nur Anis • couple • my
6
2026-03-10 • via Nuitee
J
Jayden • couple • au
10
2026-03-09 • via Nuitee
V
Veneashvaaran • couple • my
10
2026-03-07 • via Nuitee
K
Kash • solo_traveller • my
9
2026-03-07 • via Nuitee
Z
Zuri • couple • es
7
Isla preciosa
Pros:

La habitación era amplia, tienen maquina de agua gratis, cerca hay un restaurante con gatitos preciosos y cenas por 10€

Cons:

El personal nada agradable, la salida es a las 12 y nos llamaron antes para irnos, las toallas estaban sucias, el agua salía sin fuerza, cama dura

2026-03-07 • via Nuitee
N
Norazihanim • family_with_children • my
7
2026-03-05 • via Nuitee
S
Soo Siang • family_with_children • my
9
2026-03-04 • via Nuitee
R
Roselind • family_with_children • my
7
2026-03-03 • via Nuitee
O
ong • family_with_children • my
7
Pros:

the good location. staff friendly

Cons:

parking .

2026-03-02 • via Nuitee
R
RAMESH • couple • my
9
Staff should be more friendly to customers
Pros:

Near to many places to visit

2026-03-01 • via Nuitee
T
Tet chow • family_with_children • my
7
加強员工品质
Pros:

干净。舒服。

Cons:

员工服务不夠优秀。

2026-02-27 • via Nuitee
K
Kingsley • family_with_children • my
5
2026-02-27 • via Nuitee
F
Fishwei • family_with_children • my
5
Pros:

靠近想去的地方
有提供停车场

Cons:

卫生条件可以再提高

2026-02-24 • via Nuitee
感 • couple • tw
7
CP值高，位置好，入住退房流程都很順利
Pros:

地理位置好，雖然鄰近熱鬧及酒吧區，晚上也很安靜
房間很大，以獨旅來說超級舒適！每層樓有提供飲水機，房間內也有水瓶，對旅行的人來說很方便
大廳有販賣機，除了賣零食和飲料，也有一些日用品像是免洗內褲、轉接頭、充電線等

Cons:

販賣機對於紙鈔的新舊很敏感，有摺痕或凹痕的紙鈔都不接受。想和櫃檯人員換錢，櫃檯人員說沒有提供這個服務，最後只好用大面額的紙鈔付錢，找錢找了40個20分硬幣出來，有夠無言

2026-02-22 • via Nuitee
Y
Yoke Peng • couple • sg
8
2026-02-22 • via Nuitee
A
Annaelle • couple • fr
10
2026-02-13 • via Nuitee
M
muhammad zahran • couple • my
10
2026-02-12 • via Nuitee
S
Syaf • family_with_children • my
10
Pros:

The service was good and the staff were friendly and kind

2026-02-11 • via Nuitee
D
Dhana Lakshumi • extended_group • my
8
2026-02-11 • via Nuitee