The Hotel Salem

Hotels
8.8 (1113 reviews)
209 ESSEX ST , Salem , us

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Facilities for disabled guests
Non-smoking throughout
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean environment
Cons:
Noise issues
High price
Room temperature issues

Categories

Cleanliness
8.88
The hotel was clean, but there were some maintenance issues reported.
Service
9.35
Staff were pleasant and accommodating, providing good service throughout the stay.
Location
9.39
The location was central to shops and activities, making it very convenient.
Room Quality
8.34
Some rooms reported issues like cold temperature and outdated decor.
Amenities
8.87
Amenities were satisfactory, with some unique touches like a seltzer machine.
Value for Money
8.33
Some guests felt the price was high for the quality of the room.
Food and Beverage
8.38
Breakfast options were noted, but no 24-hour room service available.
Overall Experience
8.85
Overall a good experience with various pros and a few cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:29

Property Description

Luxurious Accommodation
Experience comfort and style at The Hotel Salem, ideally located just a stone's throw away from Glendale Cove Beach and Dead Horse Beach. Our rooms are elegantly designed, featuring modern amenities like flat-screen TVs, air conditioning, and cozy seating areas. Relax in a private bathroom stocked with complimentary toiletries, and unwind in rooms offering picturesque city views.

Exceptional Services
Enjoy a seamless stay with our 24-hour front desk and convenient luggage storage facilities. Stay connected with complimentary WiFi available throughout the property. Indulge in delicious meals at our on-site restaurant or sip on refreshing drinks at the bar, perfect for unwinding after a day of exploration.

Prime Location
Immerse yourself in the rich history of Salem, with attractions like the Peabody Essex Museum and The House of the Seven Gables just a short distance away. With Logan Airport in close proximity, your journey to The Hotel Salem is as convenient as it is memorable.

Ready to elevate your travel experience? Book your stay at The Hotel Salem now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 1113 reviews
Cleanliness: 8.88
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 8.38
Overall Experience: 8.85
R
Richard • solo_traveller • fr
8
2026-02-14 • via Nuitee
J
Jason • couple • us
10
The location couldn’t have been better! Received a number of communications from staff prior to our stay and upon arriva
Pros:

The location and the staff

Cons:

There wasn’t anything we didn’t like

2026-02-13 • via Nuitee
B
Bates • extended_group • us
9
2026-02-10 • via Nuitee
S
Shugrue • solo_traveller • us
10
I liked everything there the staff were extremely friendly I plan on staying there in the future
Pros:

I liked that the property was right in the middle of everything so most of the businesses were in walking distance

Cons:

There wasn’t anything that I didn’t like about the property

2026-02-09 • via Nuitee
M
Marie • family_with_children • us
10
My most favorite hotel in the United States!
Pros:

Best hotel in Massachusetts. Management is professional and the hotel decor is superb! Great place if you are from Europe and want to be closer to the ocean. Train commuter rail is close by and amazing restaurant located inside hotel. Seafood place nearby with the best customer service in New England. Best murals in the United States!

2026-01-29 • via Nuitee
G
Grace • couple • us
10
2026-01-28 • via Nuitee
J
John • couple • us
10
The microking has just the right amount of space and everything you need for a centrally located, walkable stay in Salem
Pros:

Excellent location! Room had everything you would need! The toilet leaves a little to be desired in terms of privacy in the micro-king room, but you can work around that easy enough. The room is concise and thorough. There’s even a mini fridge and an iron and ironing table. Would recommend highly for couples!

Cons:

We didn’t have a car when we stayed, but if you did have one you would need to navigate that - front desk did have plenty of suggestions though!

2026-01-22 • via Nuitee
G
Gregory • couple • us
10
Pros:

Very clean

2026-01-20 • via Nuitee
V
Victoria • family_with_children • us
8
2026-01-20 • via Nuitee
A
Alison • family_with_children • ca
10
Very helpful and friendly staff.
Pros:

Fantastic location

Cons:

Rooms are not sound proof

2026-01-19 • via Nuitee
A
Amelia • couple • us
10
2026-01-19 • via Nuitee
S
Sam • couple • us
6
2026-01-19 • via Nuitee
K
Kolby • solo_traveller • us
10
Pros:

This place was amazing and in the perfect location.

2026-01-19 • via Nuitee
K
Karen • family_with_children • us
8
Relaxing
Pros:

Friendly staff and neighborhood of choice.

Cons:

No on site parking.

2026-01-19 • via Nuitee
J
Jacob • couple • us
4
Fahk
Pros:

The room i guess

Cons:

The front desk guy stole my f’ing girlfriend!!!

2026-01-19 • via Nuitee
F
franca • couple • us
10
2026-01-19 • via Nuitee
J
Joe • couple • us
10
2026-01-19 • via Nuitee
O
Orlando • extended_group • us
10
2026-01-19 • via Nuitee
O
Oleksandra • family_with_children • us
10
Clean and beautiful!
Pros:

Everything was really nice and very clean. Service is amazing, room is bright and very clean. Morning coffee is very tasty.

2026-01-15 • via Nuitee
C
Christine • couple • us
10
2026-01-12 • via Nuitee