The Hotel Salem

Hotels
8.8 (1163 reviews)
209 ESSEX ST , Salem , us

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean environment
Cons:
Noise issues
High price
Room temperature issues

Categories

Cleanliness
8.88
The hotel was clean, but there were some maintenance issues reported.
Service
9.35
Staff were pleasant and accommodating, providing good service throughout the stay.
Location
9.39
The location was central to shops and activities, making it very convenient.
Room Quality
8.34
Some rooms reported issues like cold temperature and outdated decor.
Amenities
8.87
Amenities were satisfactory, with some unique touches like a seltzer machine.
Value for Money
8.33
Some guests felt the price was high for the quality of the room.
Food and Beverage
8.38
Breakfast options were noted, but no 24-hour room service available.
Overall Experience
8.85
Overall a good experience with various pros and a few cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:29

Property Description

Luxurious Accommodation
Experience comfort and style at The Hotel Salem, ideally located just a stone's throw away from Glendale Cove Beach and Dead Horse Beach. Our rooms are elegantly designed, featuring modern amenities like flat-screen TVs, air conditioning, and cozy seating areas. Relax in a private bathroom stocked with complimentary toiletries, and unwind in rooms offering picturesque city views.

Exceptional Services
Enjoy a seamless stay with our 24-hour front desk and convenient luggage storage facilities. Stay connected with complimentary WiFi available throughout the property. Indulge in delicious meals at our on-site restaurant or sip on refreshing drinks at the bar, perfect for unwinding after a day of exploration.

Prime Location
Immerse yourself in the rich history of Salem, with attractions like the Peabody Essex Museum and The House of the Seven Gables just a short distance away. With Logan Airport in close proximity, your journey to The Hotel Salem is as convenient as it is memorable.

Ready to elevate your travel experience? Book your stay at The Hotel Salem now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 1163 reviews
Cleanliness: 8.88
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 8.38
Overall Experience: 8.85
R
Rhona • extended_group • gb
8
2026-06-29 • via Nuitee
J
jenna • couple • us
3
Not at all worth it in the off season
Pros:

Convenient walk to stores and restaurants

Cons:

Filthy, tight awkward spaces, sink not with toilet, have to carry luggage from an out of pocket paid lot, poor layout, no amenities

2026-06-16 • via Nuitee
S
Samantha • solo_traveller • us
10
2026-06-16 • via Nuitee
H
Holly • couple • us
10
I’d stay here again! Everyone was nice
Pros:

It was in a great location. Parking not available but it’s very easy and close.

Cons:

I loved it. I don’t love the 10:00 am check out. I think 10 is too early for any hotel.

2026-06-12 • via Nuitee
J
jbjmiller • solo_traveller • sg
4
saved by its location
Pros:

location

Cons:

1. room is large, but very badly designed. toilet and bathroom are separate, but toilet has no sink, so if the person you are sharing the room with is having a shower, you can't wash your hands. shower stall has no shelf for bath essentials, which means you have to place them all on the corner of the bathroom sink nearest the shower stall and reach out for your shampoo and body wash as you shower. you can imagine how wet everything gets. there isn't anywhere to hang your towel or fresh clothes either, except for the hook on which the hairdryer hangs.
2. the crazy sliding doors of both the toilet and bathroom, meant to look like castle doors, flap and do not offer full privacy.
3. the hotel offers food and drink on the roof, which is fine. but the kitchen and bar on the ground floor only serves on weekends. in the 4 nights we were there, we tried twice to book a table on the roof and failed, and could get no food and drink service downstairs. and of course, no room service. fortunately there were other places to eat nearby.

2026-06-11 • via Nuitee
L
Lisa • couple • us
9
2026-06-08 • via Nuitee
S
Shirley10 • solo_traveller • us
9
2026-06-08 • via Nuitee
C
Cole • couple • us
4
2026-06-06 • via Nuitee
C
colleen • family_with_children • us
9
Had a great time and a wonderful stay!
Pros:

Super continent location right in the middle of everything.

Cons:

The sofa bed was not as comfortable as it could be and was very squeaky when you moved on it. I also would have liked a tv in the downstairs bed unit not just in the lofted area of the suite.

2026-05-28 • via Nuitee
E
Elaine • couple • us
10
It was jus perfect
Pros:

We loved everything! The staff was amazing

2026-05-26 • via Nuitee
C
Carrie • couple • us
9
2026-05-24 • via Nuitee
L
Leah • solo_traveller • us
8
Salem Stay
Pros:

Staff was SO HELPFUL and hospitable. Room was comfortable...proximity to old town Salem cannot be beat.

Cons:

The curtains in the two story room did not open so it was extremely dark...not my vibe.

2026-05-22 • via Nuitee
D
David • couple • us
8
Really good location, overall good hotel.
Pros:

Great location

Cons:

Didn’t like the sliding doors on the bathrooms.

2026-05-21 • via Nuitee
L
Lorena • couple • es
9
2026-05-21 • via Nuitee
T
Terra • couple • us
10
2026-05-20 • via Nuitee
A
Archibald • couple • us
10
2026-05-18 • via Nuitee
V
Vikki • couple • gb
10
Good stay, excellent location
Pros:

Everything - no complaints

Cons:

Nothing

2026-05-14 • via Nuitee
E
Erin • couple • us
4
Disappointing
Pros:

Only good thing about property is location

Cons:

First - way over priced but I get it’s the location .
we stayed in a kind suite where there was a pullout couch on a second floor like a loft . There was a giant pole in the room with a table and chair so we couldn’t get the couch out . My mom had to sleep on the couch without the bed part . Horrible ! Also the tv was up there so no one could watch anything at night in bed down stairs!
The floors were all uneven and the toilet bathroom was separate across the hall from shower. The whole layout was terrible !
We also had been out and did not want the cleaning people to touch our room as we were only there for two nights - well they did and we had purchased items from goodnight fatty (a cookie place in town ) and the cleaning lady took them and threw them out when they were know where near the garbage ! They were sitting on top tour fridge !
The hotel offered to give us pastries or $20 refunded . We did appreciate that . But no one should’ve been in our room or touched any of our things ! So disappointing!
I def won’t be staying there again! I’ll find a nicer place in Salem . While it’s conveniently located across from most of the shops it’s def not worth the price ! You walk everywhere anyways .

2026-05-11 • via Nuitee
J
Joseph • solo_traveller • gb
9
2026-05-07 • via Nuitee
A
Autumn • couple • us
10
Sweet stay in Salem
Pros:

Super sweet room and awesome location! Nice staff as well! Not busy season so everything was pretty quiet but I bet the rooftop is great in the summer!

Cons:

nothing

2026-05-05 • via Nuitee