Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Tour desk
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
Board games/puzzles
See all facilities

Review Highlights

Pros:
Great central location
Excellent service from the staff
Cons:
Some rooms lack ventilation
Cleanliness could be improved in areas

Categories

Cleanliness
7.74
There were mentions of needing improvement, particularly in cleaning the extractor and areas not well cleaned.
Service
9.21
Pablo's attentive and helpful service received high praise from multiple guests.
Location
9.25
The hotel is centrally located, making it convenient for guests to explore Zarautz.
Room Quality
8.2
Generally comfortable rooms mentioned, although some noted issues with ventilation and windows.
Amenities
8.73
Amenity quality was satisfactory; breakfast was highlighted positively.
Value for Money
8.69
Guests felt the service and amenities justified the pricing.
Food and Beverage
8.74
The breakfast was described as excellent, with fresh products and excellent service.
Overall Experience
9.01
Overall experience was positive; guests enjoyed their stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:19

Property Description

Eco-friendly Accommodation
Hotel Zerupe is proud to be an ECOLABEL accommodation, offering a sustainable stay in the heart of Zarautz.

Convenient Amenities
Enjoy the convenience of private parking, a breakfast room, and a multipurpose event space at Hotel Zerupe.

Ideal Location
Located just 1.3km from Zarautz beach, and within an hour's drive from Bilbao, Vitoria, Bayonne, and Pamplona, the hotel offers easy access to major attractions.

Book now to experience eco-conscious hospitality and a comfortable stay at Hotel Zerupe in Zarautz.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 22 per day.

Location

Guest Reviews

8.7
Based on 848 reviews
Cleanliness: 7.74
Service: 9.21
Location: 9.25
Room Quality: 8.2
Amenities: 8.73
Value for Money: 8.69
Food and Beverage: 8.74
Overall Experience: 9.01
G
Gabriel • couple • fr
8
2026-01-03 • via Nuitee
S
Sandrine • family_with_children • fr
8
2026-01-02 • via Nuitee
J
Jean Philippe • couple • fr
10
Nous reviendrons a zarautz dans cet hôtel
Pros:

Super hôtel très bien placé
Le petit déjeuner très bon et très copieux avec des produits frais
Un super accueil personnel très sympathique

2026-01-02 • via Nuitee
G
Garcia • couple • fr
10
2026-01-01 • via Nuitee
S
Sonia • couple • fr
9
2025-12-30 • via Nuitee
S
Sophie • family_with_children • fr
9
Pros:

La situation centrale de l'hôtel pour pouvoir découvrir Zarautz à pied, l'insonorisation des chambres, et l'accueil que nous avons reçu à notre arrivée par Pablo.

Cons:

Attention, il faut prévoir le parking si vous arrivez en voiture. Il en existe un, à 2 minutes à pieds, qui coûte environ 18€ la journée.

2025-12-29 • via Nuitee
R
Roberto • family_with_children • es
8
Lugar centrico
Pros:

Todo perfecto 💯

Cons:

En principio todo bien

2025-12-29 • via Nuitee
M
Miren • solo_traveller • es
8
2025-12-28 • via Nuitee
S
Sebastian • couple • es
9
2025-12-25 • via Nuitee
M
maite • couple • es
9
2025-12-25 • via Nuitee
R
ROCIO • couple • es
10
2025-12-22 • via Nuitee
A
Ana • extended_group • es
10
Pros:

Muy cómodo y bien situado. Al ser interior, la habitación muy silenciosa. Destacar la increíble atención de Pablo que nos ayudó con la llegada y estuvo pendiente en todo momento.

2025-12-21 • via Nuitee
A
ana • extended_group • es
9
La persona que nos atendió fue muy servicial , nos ayudó en todas las indicaciones
Pros:

Moderno y confortable, habitación para 4 personas muy cómoda

Cons:

Todo estaba muy bien, un poco de limpieza en el extractor del baño y zonas altas

2025-12-10 • via Nuitee
P
Patricia • couple • es
10
Repetiremos
Pros:

Lo que más nos gustó del alojamiento es el trato personalizado. Pablo se mostró súper atento con nosotros, dándonos información sobre restaurantes de la zona y ayudándonos en todo lo que necesitábamos. El alojamiento está muy nuevo, la habitación es amplia y con todo tipo de detalles. Camas muy cómodas y un ambiente muy tranquilo. Situación inmejorable en pleno centro, a 5min andando de la playa.

Cons:

Nada que añadir

2025-12-09 • via Nuitee
L
Lauber • couple • es
9
2025-12-08 • via Nuitee
P
pilar • family_with_children • es
9
2025-12-07 • via Nuitee
M
Marta • couple • es
9
2025-11-27 • via Nuitee
M
M. Dolors • couple • es
6
Pros:

Està molt ben situat.

Cons:

No es correspon el preu amb la calitat.

2025-11-26 • via Nuitee
J
Jose Manuel • couple • es
5
Pros:

La cama

Cons:

No tenía ventanas

2025-11-25 • via Nuitee
J
Juan jose • couple • es
7
2025-11-24 • via Nuitee