Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Luggage storage
Tour desk
See all facilities

Review Highlights

Pros:
Great central location
Excellent service from the staff
Cons:
Some rooms lack ventilation
Cleanliness could be improved in areas

Categories

Cleanliness
7.74
There were mentions of needing improvement, particularly in cleaning the extractor and areas not well cleaned.
Service
9.21
Pablo's attentive and helpful service received high praise from multiple guests.
Location
9.25
The hotel is centrally located, making it convenient for guests to explore Zarautz.
Room Quality
8.2
Generally comfortable rooms mentioned, although some noted issues with ventilation and windows.
Amenities
8.73
Amenity quality was satisfactory; breakfast was highlighted positively.
Value for Money
8.69
Guests felt the service and amenities justified the pricing.
Food and Beverage
8.74
The breakfast was described as excellent, with fresh products and excellent service.
Overall Experience
9.01
Overall experience was positive; guests enjoyed their stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:19

Property Description

Eco-friendly Accommodation
Hotel Zerupe is proud to be an ECOLABEL accommodation, offering a sustainable stay in the heart of Zarautz.

Convenient Amenities
Enjoy the convenience of private parking, a breakfast room, and a multipurpose event space at Hotel Zerupe.

Ideal Location
Located just 1.3km from Zarautz beach, and within an hour's drive from Bilbao, Vitoria, Bayonne, and Pamplona, the hotel offers easy access to major attractions.

Book now to experience eco-conscious hospitality and a comfortable stay at Hotel Zerupe in Zarautz.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

8.7
Based on 993 reviews
Cleanliness: 7.74
Service: 9.21
Location: 9.25
Room Quality: 8.2
Amenities: 8.73
Value for Money: 8.69
Food and Beverage: 8.74
Overall Experience: 9.01
A
Amane • solo_traveller • es
9
2026-09-19 • via Nuitee
E
Elisa • extended_group • es
7
2026-09-18 • via Nuitee
P
Phil_lrt • solo_traveller • fr
6
Pros:

Un peu cher à cette époque pour un hôtel 2 étoiles. Mais certes très bien placé. Le parking 23€/J cher aussi

2026-09-17 • via Nuitee
C
Christian • couple • fr
8
Cons:

pas de fenetres ouvrables sur l'extérieur

2026-09-16 • via Nuitee
J
JAUME • couple • es
9
Superó las espectativas
Pros:

Ubicación excelente en el mismo centro de Zarautz y extraordinario el trato familiar de l@s responsables. Para repetir ...
No dispone de pàrquing propio, pero te pueden reservar una plaza en un párquing público vigilado y situado a escasos metros del hotel.

2026-09-16 • via Nuitee
B
Baena • couple • es
9
Un placer en el centro de Zarautz
Pros:

La atención del personal Teresa y Estíbaliz
La ubicación fantástica

Cons:

Acceder con el coche ya que está limitado

2026-09-14 • via Nuitee
M
Michael • couple • us
10
Bret boutique hotel with a super friendly and helpful staff
Pros:

Clean, modern and great location

Cons:

Leaving

2026-09-14 • via Nuitee
M
María Ángeles • solo_traveller • es
10
Pros:

La ubicación perfecta.

Cons:

Nada

2026-09-13 • via Nuitee
S
Simon • solo_traveller • gb
7
Nice but a bit expensive for what it is.
2026-09-13 • via Nuitee
J
Josep • family_with_children • es
9
2026-09-13 • via Nuitee
A
AURORA • couple • es
4
Buena ubicación pero claustrofóbico.
Pros:

La ubicación

Cons:

Es claustrofóbico, sin ventilación natural ya que no hay ventanas. La claraboya del techo no se puede abrir y los vecinos te ven a través de ella con lo cual tienes que tener cerrado el estor.

2026-09-12 • via Nuitee
M
Micaela • solo_traveller • es
9
ESTUPENDO
Pros:

Todo en general y Esti en particular

Cons:

Los colchones

2026-09-10 • via Nuitee
P
Pascal • solo_traveller • fr
8
Hotel agréable très bien situé
Pros:

Emplacement et petit déjeuner

2026-09-09 • via Nuitee
L
Laura • couple • es
9
2026-09-08 • via Nuitee
N
Nigel • couple • gb
7
Better than I expected. Staff were very helpful. Book your parking in advance, having said that we left our car in the c
Pros:

Great location, right in old town. Fantastic bar/restaurant over the road.

Cons:

No windows in the room. Felt a bit claustrophobic. Natural light was let in by skylights which was nice at night when the sky was clear.

2026-09-07 • via Nuitee
S
Soledad • couple • es
10
Repetiría sin dudar
Pros:

Todo en general, pero sobre todo la ubicación

Cons:

Que todas las habitaciones sean interiores y no haya ventanas para abrir

2026-09-06 • via Nuitee
J
Jorge • solo_traveller • es
10
2026-09-02 • via Nuitee
C
Castan Palacio • family_with_children • es
8
Cons:

Todo bien la única pega sería la insonoridad del baño, ya que se escucha todo

2026-08-30 • via Nuitee
A
Anne • solo_traveller • fr
8
2026-08-29 • via Nuitee
B
Belén • extended_group • es
9
2026-08-27 • via Nuitee