Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Tour desk
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Great central location
Excellent service from the staff
Cons:
Some rooms lack ventilation
Cleanliness could be improved in areas

Categories

Cleanliness
7.74
There were mentions of needing improvement, particularly in cleaning the extractor and areas not well cleaned.
Service
9.21
Pablo's attentive and helpful service received high praise from multiple guests.
Location
9.25
The hotel is centrally located, making it convenient for guests to explore Zarautz.
Room Quality
8.2
Generally comfortable rooms mentioned, although some noted issues with ventilation and windows.
Amenities
8.73
Amenity quality was satisfactory; breakfast was highlighted positively.
Value for Money
8.69
Guests felt the service and amenities justified the pricing.
Food and Beverage
8.74
The breakfast was described as excellent, with fresh products and excellent service.
Overall Experience
9.01
Overall experience was positive; guests enjoyed their stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:19

Property Description

Eco-friendly Accommodation
Hotel Zerupe is proud to be an ECOLABEL accommodation, offering a sustainable stay in the heart of Zarautz.

Convenient Amenities
Enjoy the convenience of private parking, a breakfast room, and a multipurpose event space at Hotel Zerupe.

Ideal Location
Located just 1.3km from Zarautz beach, and within an hour's drive from Bilbao, Vitoria, Bayonne, and Pamplona, the hotel offers easy access to major attractions.

Book now to experience eco-conscious hospitality and a comfortable stay at Hotel Zerupe in Zarautz.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 22 per day.

Location

Guest Reviews

8.7
Based on 889 reviews
Cleanliness: 7.74
Service: 9.21
Location: 9.25
Room Quality: 8.2
Amenities: 8.73
Value for Money: 8.69
Food and Beverage: 8.74
Overall Experience: 9.01
Z
Zabalza Lima • solo_traveller • es
10
Muy agusto
Pros:

El trato. Amables no,lo siguiente.

Cons:

Nos tocó la única habitación que quedaba y era triple. Entonces dormimos en 2 camas juntas. Nos gusta más dormir en una cama grande sin hueco entre los 2

2026-05-14 • via Nuitee
D
Diana • family_with_children • es
10
ESTÁS BAJO EL CIELO
Pros:

EL PERSONAL SOBRE TODO. EL DISEÑO CHULÍSIMO

Cons:

LO UNICO QUE NO TENIA POARKING PROPIO PERO NOS LLEVARON LITERAL HASTA EL QUE TENIAN CON CONVENIO

2026-05-14 • via Nuitee
B
Bodo • couple • de
6
Pros:

Sehr modern und sauber und sehr nettes Personal.

Cons:

Entgegen der Beschreibung war es furchtbar hellhörig und bestimmt nicht Schall gedämpft.

2026-05-14 • via Nuitee
M
Michał • family_with_children • pl
10
2026-05-11 • via Nuitee
E
Eduardo • solo_traveller • es
10
2026-05-10 • via Nuitee
E
Elena • couple • es
10
2026-05-09 • via Nuitee
F
Fiona • extended_group • fr
10
Parfait je recommande à 100%
Pros:

Très bel accueil, nous avons très bien été reçus. L endroit est très calme. Parfait pour le repos. L hôtel est moderne et classe. Les deux chambres étaient très propres. Les serviettes et les draps très propres. Il y avait du café.

2026-05-08 • via Nuitee
I
Isabel • family_with_children • es
10
2026-05-07 • via Nuitee
N
Nathaniel • solo_traveller • gb
10
2026-05-06 • via Nuitee
M
Mariitere • couple • es
10
2026-05-06 • via Nuitee
S
Sylvia • solo_traveller • fr
9
2026-05-06 • via Nuitee
S
saux • family_with_children • fr
10
Super séjour dans un hôtel superbe
Pros:

Tout ! L’accueil, la disponibilité, l’emplacement, la chambre spacieuse et superbe. Un petit déjeuner de roi !

Cons:

Rien

2026-05-06 • via Nuitee
J
José Antonio • couple • es
8
Pros:

Sobre todo la ubicación, está en el centro.
La cama era muy comoda

Cons:

Las escaleras para subir al baño

2026-05-04 • via Nuitee
J
Jeanette • solo_traveller • nl
7
Pros:

De lokatie

Cons:

Het gemis aan frisse lucht en daglicht.
Het uiterlijk van het hotel .m.n. de etalage.

2026-05-04 • via Nuitee
M
Marta • family_with_children • es
9
2026-05-03 • via Nuitee
I
Ignacio • solo_traveller • es
9
Pros:

Ubicación y atención del personal

Cons:

Nada

2026-05-03 • via Nuitee
J
Juegodetiquetas • solo_traveller • es
6
2026-04-28 • via Nuitee
E
Eulogio • solo_traveller • es
9
2026-04-27 • via Nuitee
A
Agustin • solo_traveller • es
10
2026-04-27 • via Nuitee
M
Mariana • family_with_children • us
9
2026-04-27 • via Nuitee