Hotel Brasilia

Hotels
7.9 (6176 reviews)
2228 Santo Domingo , Santiago , CL

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
6.61
Multiple reviews mention significant cleanliness issues, such as dirty beds and bathrooms.
Service
8.58
Often praised for friendly and helpful staff.
Location
8.62
Generally convenient location with easy access to public transport.
Room Quality
7.57
Rooms are comfortable but some have noise issues and inadequate views.
Amenities
7.1
Some reviews noted limited amenities, but essential services present.
Value for Money
8.56
Good value considering the price, as noted in several reviews.
Food and Beverage
8.61
Breakfast is consistently highlighted as a positive aspect.
Overall Experience
7.58
Mixed experience overall due to cleanliness issues but many enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:45

Property Description

City Center Convenience:
Hotel Brasilia, located in the heart of Santiago, offers a 4-star experience with free WiFi, private parking, and stunning city views from every room.

Modern Amenities:
Each air-conditioned room features a flat-screen TV, safety deposit box, and a private bathroom with complimentary toiletries. Guests can also enjoy 24-hour room service and access to a shared lounge and bar.

Delicious Dining:
Start your day with a buffet or continental breakfast before exploring nearby attractions like Museo de la Memoria Santiago and the Museum of Pre-Columbian Art. Book your stay at Hotel Brasilia now for an unforgettable experience in Santiago.

Important information:

LOCAL TAX LAW
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Location

Guest Reviews

7.9
Based on 6176 reviews
Cleanliness: 6.61
Service: 8.58
Location: 8.62
Room Quality: 7.57
Amenities: 7.1
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 7.58
C
Claudia Olivares Robles • family_with_children • cl
8
Bien
Pros:

El desayuno y limpieza

Cons:

Lo difícil que es salir y entrar en el estacionamiento uno mismo tiene que abrir el portón en una subida muy empinada

2026-10-31 • via Nuitee
E
Ezio • family_with_children • it
8
2026-10-31 • via Nuitee
B
Benjamín • family_with_children • cl
9
Pros:

Buena atención del personal

Cons:

Todo estuvo bien

2026-10-31 • via Nuitee
D
Delia Boffoli • couple • ch
2
Not a 4-star hotel, run away
Pros:

Big room, available staff

Cons:

The room was dirty, including mold, rust and a spider in the bathroom. The bedsheets were synthetic, warm and dirty. There's no toilet paper or shower towel hangers. No hairdryer, no "Do not disturb sign", no toiletries or amenities except for soap bar. Extremely loud from the corridor and from the nearby fitness studio. No dark curtains, so it was very bright throughout the night. Breakfast was embarrassing: some old cheese and ham, bread and low quality cereals. This is for sure not a 4 star hotel. Location is also not top quality: it's in a decadent and unsafe neighborhood, and it takes 20 minutes walk or 2 underground stops to get to the city centre. Most of Santiago is anyway not in the city center but further East, so I would really recommend to book in another area.

2026-10-31 • via Nuitee
V
Viviano • family_with_children • cl
10
2026-10-30 • via Nuitee
V
Victoria • couple • ca
7
Cons:

Bad location. Went out walking following the staffs recommendation and 2 guys on a motorbike threatened our family at gunpoint and stole our phone. Horrible.

2026-10-30 • via Nuitee
P
pao • family_with_children • cl
10
2026-10-30 • via Nuitee
K
Katherine Maria • extended_group • cr
8
Buena atención, lugar limpio y bien ubicado (cerca de calle principal, metro, supermercado, etc)
Pros:

El desayuno estaba bien, quizá podría variar las opciones por día (ya que siempre era el mismo menú) pero en general sabía bien. Además los días en que no podíamos desayunar en el hotel debido a que salíamos temprano hacia algún tour, el hotel nos preparaba la merienda para llevar.

Cons:

Lamentablemente se metió el agua a la habitación, ya que ese día llovió muy fuerte en Santiago. Pero nos cambiaron de habitación ese mismo día para prevenir que se volviera a meter el agua.

2026-10-28 • via Nuitee
D
Diego • family_with_children • ar
9
2026-10-28 • via Nuitee
D
Dagmar • family_with_children • de
9
Pros:

Gute Lage, gutes Frühstücksbüffet. Freundliches, hilfsbereites Personal. Geräumiges Zimmer. Bequeme Matratze und das Bad war auch gut.

2026-10-27 • via Nuitee
E
Ervin • solo_traveller • br
7
Localização excelente, comodidades do banho e sem blackout no quarto, péssimos.
Pros:

A localização, devido ser próximo do evento que participei, podia ir a pé, ganhando em tempo de locomoção e despesas com táxi ou uber.

Cons:

A cortina do quarto sem blackout, banheiro sem box, com cortina duarante o banho a aágua escorre pela cortina para o piso do banheiro que ficava muito molhado, para poder transitar eu tive que utilizar a toalha de banho para secar o chão. Quarto com baixa iluminação.

2026-10-26 • via Nuitee
P
Pontes • couple • br
9
2026-10-26 • via Nuitee
D
Danny • solo_traveller • ec
8
2026-10-25 • via Nuitee
D
Danny • solo_traveller • ec
8
2026-10-25 • via Nuitee
T
Tatiane • couple • br
10
Satisfatória.
Pros:

Excelente local e custo benefício.

Cons:

Localização

2026-10-25 • via Nuitee
D
Deynna • family_with_children • py
8
2026-10-24 • via Nuitee
E
Espinosa • couple • pa
8
2026-10-24 • via Nuitee
C
Consuelo • family_with_children • cl
10
Pros:

Desayuno increíble

Cons:

El ruido

2026-10-24 • via Nuitee
J
Joedson • couple • br
7
Pros:

Loalização boa.

Cons:

Iluminação dos quartos muito fraca, chuveiro. Não havia papel no banheiro.

2026-10-23 • via Nuitee
C
Christian edgardo • couple • cl
8
Tranquilo cómodo y buena limpieza
Pros:

Buena atencion

Cons:

Todo bien

2026-10-22 • via Nuitee