Hotel Santander SD

Hotels
•
Independent
6.4 (2427 reviews)
Avenida Independencia No. 1107, Esquina Alma Mater, Santo Domingo, 23000 , Santo Domingo , DO
1-829-6878008

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Facilities

Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
Breakfast available (surcharge)
Television in common areas
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Cons:
Poor cleanliness
Unsatisfactory breakfast
Room issues

Categories

Cleanliness
5.86
Multiple mentions of humidity and poor cleaning standards.
Service
7.83
Mixed reviews on service; some praise, some complaints about responsiveness.
Location
8.87
Positive feedback about the central location.
Room Quality
5.32
Complaints about room size and maintenance issues.
Amenities
5.85
Limited amenities and lack of proper breakfast service noted.
Value for Money
6.31
Concerns about the value offered compared to the price.
Food and Beverage
4.36
Severe dissatisfaction with the breakfast options.
Overall Experience
6.83
General mixed feelings, but some guests left satisfied.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:59

Property Description

Relax in Style

Take advantage of the spa tub, terrace, and garden. Enjoy complimentary Wi-Fi, concierge services, and a television in the common area.

Delicious Dining

Savor a satisfying meal at the on-site restaurant and opt for daily continental breakfasts for a fee.

Convenient Amenities

Benefit from services like dry cleaning, a 24-hour front desk, and luggage storage. Park for free and stay connected with flat-screen TVs, free Wi-Fi, and cable programming in the guestrooms.

Experience the best of Santo Domingo at Hotel Santander SD. You're just a short drive from Malecon and Sambil Santo Domingo, making it the perfect spot for your stay.

Important information:

Take advantage of recreation opportunities such as a hot tub or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • General

    Property is cleaned with disinfectant

See all policies

Location

Guest Reviews

6.4
Based on 2427 reviews
Cleanliness: 5.86
Service: 7.83
Location: 8.87
Room Quality: 5.32
Amenities: 5.85
Value for Money: 6.31
Food and Beverage: 4.36
Overall Experience: 6.83
I
Ilianny • couple • do
10
2026-04-11 • via Nuitee
D
Denichel • extended_group • do
1
Fatal , le falta mejorar las habitaciones .
Pros:

Nada

Cons:

Todo está muy asqueroso , mejor que suban un poco los precios y reparen el hotel . Habitaciones horrible y no tienen agua caliente . Nunca me quedaría de nuevo en ese lugar .
Y no se si todas las habitaciones son de esa categoria pero que una cabaña

2026-04-10 • via Nuitee
M
Marvelin • family_with_children • cw
10
2026-04-10 • via Nuitee
K
KAREN LILIANA • family_with_children • mx
1
Pésimo servicio
Pros:

Nada

Cons:

No había agua caliente
Las habitaciones estaban sucias
Una habitación tenía chinches
Otra habitación tenía cucarachas
Y una última salió un ciempiés
La atención es muy mala
Tienes que rogar para que te brinden papel
No tienen toallas
El desayuno es muy malo y pequeño
Son groseros quienes atienden, solamente un chico fue amable
No tiene alberca a diferencia de las fotos que muestra

2026-04-10 • via Nuitee
A
Ana • couple • us
4
2026-04-09 • via Nuitee
J
Joel • couple • do
10
Muy bueno
Pros:

La terraza

2026-04-09 • via Nuitee
J
Joel • couple • do
10
2026-04-09 • via Nuitee
S
stephanie • family_with_children • do
9
2026-04-09 • via Nuitee
J
Joel • solo_traveller • do
10
Exelente
2026-04-09 • via Nuitee
Y
Yelendy • extended_group • do
1
NO GUARDAN RESERVACIONES
Pros:

Si quieren ahorrarse un disgusto, sepan que ese hotel no guarda reservas.

2026-04-08 • via Nuitee
A
Alexandra • solo_traveller • do
9
Muy buena
Pros:

Buena localización, queda cerca de todo.
Se puede descansar ya que es un lugar tranquilo.

Cons:

No hay comentarios

2026-04-08 • via Nuitee
L
Lina • family_with_children • do
10
2026-04-08 • via Nuitee
S
Sebastian • couple • co
8
2026-04-07 • via Nuitee
R
Rebeca De Rada • family_with_children • bo
10
Pros:

El trato del personal al momento de llegar muy amables y con la mejor disponibilidad para que estemos cómodos

2026-04-07 • via Nuitee
J
Joel • couple • do
10
Exelente
2026-04-07 • via Nuitee
R
Reyes jesus • couple • do
8
Me gustó la estadía y le prometo volver
Pros:

Realmente la comodidad , luz , aire , la ducha la limpieza Super excelente

Cons:

Pues al final la señora que se le entregó la llave no tenía buena cara y miró como con desprecio después todo bien

2026-04-07 • via Nuitee
M
Marcos • couple • us
10
2026-04-06 • via Nuitee
M
Marcos • couple • us
10
2026-04-06 • via Nuitee
M
Marcos • couple • us
10
2026-04-05 • via Nuitee
M
Marcos • couple • us
10
2026-04-04 • via Nuitee