Hotel Santander SD

Hotels
•
Independent
6.4 (2427 reviews)
Avenida Independencia No. 1107, Esquina Alma Mater, Santo Domingo, 23000 , Santo Domingo , DO
1-829-6878008

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Facilities

Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
Breakfast available (surcharge)
Television in common areas
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Cons:
Poor cleanliness
Unsatisfactory breakfast
Room issues

Categories

Cleanliness
5.86
Multiple mentions of humidity and poor cleaning standards.
Service
7.83
Mixed reviews on service; some praise, some complaints about responsiveness.
Location
8.87
Positive feedback about the central location.
Room Quality
5.32
Complaints about room size and maintenance issues.
Amenities
5.85
Limited amenities and lack of proper breakfast service noted.
Value for Money
6.31
Concerns about the value offered compared to the price.
Food and Beverage
4.36
Severe dissatisfaction with the breakfast options.
Overall Experience
6.83
General mixed feelings, but some guests left satisfied.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:59

Property Description

Relax in Style

Take advantage of the spa tub, terrace, and garden. Enjoy complimentary Wi-Fi, concierge services, and a television in the common area.

Delicious Dining

Savor a satisfying meal at the on-site restaurant and opt for daily continental breakfasts for a fee.

Convenient Amenities

Benefit from services like dry cleaning, a 24-hour front desk, and luggage storage. Park for free and stay connected with flat-screen TVs, free Wi-Fi, and cable programming in the guestrooms.

Experience the best of Santo Domingo at Hotel Santander SD. You're just a short drive from Malecon and Sambil Santo Domingo, making it the perfect spot for your stay.

Important information:

Take advantage of recreation opportunities such as a hot tub or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • General

    Property is cleaned with disinfectant

See all policies

Location

Guest Reviews

6.4
Based on 2427 reviews
Cleanliness: 5.86
Service: 7.83
Location: 8.87
Room Quality: 5.32
Amenities: 5.85
Value for Money: 6.31
Food and Beverage: 4.36
Overall Experience: 6.83
A
Alexander • family_with_children • do
10
2026-02-28 • via Nuitee
F
Franklyn • couple • us
6
2026-02-28 • via Nuitee
A
aguilar • solo_traveller • us
4
Cons:

Que reserve 2 habitaciones y cuando llegue solo había 1 disponible

2026-02-27 • via Nuitee
R
Ramos manzueta • family_with_children • do
10
Pros:

Está en buen lugar y servicio excelente

2026-02-26 • via Nuitee
J
Jose Miguel • family_with_children • do
6
2026-02-26 • via Nuitee
J
José • solo_traveller • do
8
2026-02-26 • via Nuitee
C
Clairet • couple • do
10
2026-02-25 • via Nuitee
J
Jose • solo_traveller • do
9
Pros:

El servicio en el check in

Cons:

un poco de polvo

2026-02-25 • via Nuitee
S
Sergei • solo_traveller • do
10
Pros:

Todo

Cons:

Nada

2026-02-25 • via Nuitee
A
Ada Victoria • family_with_children • cl
5
2026-02-25 • via Nuitee
Y
Ysaura • family_with_children • do
7
Pros:

Buen trato, la ubicación es excelente

Cons:

El tamaño de la cama, en la reserva solicité una habitación con cama doble o tamaño King ya que eramos mi esposo mi niña de 4 años y yo, el tamaño de la cama está excelente para una pareja.

2026-02-24 • via Nuitee
Q
Quintanilla Villegas • couple • sv
10
Pros:

De lo mejor

2026-02-24 • via Nuitee
Q
Quintanilla Villegas • solo_traveller • sv
10
Pros:

Todo muy lindo excelente personal

2026-02-24 • via Nuitee
P
Paredes • family_with_children • do
8
Pros:

Habitación cómoda, todo funcional, el personal muy atento y amable

Cons:

El parqueo es un gran problema en este hotel, cada vez que llegábamos no había lugar donde parquear, afortunadamente el personal fue proactivo en buscar soluciones rápidamente para ubicarnos

2026-02-24 • via Nuitee
Q
Quintanilla Villegas • extended_group • sv
10
Pros:

Excelente personal, habitaciones limpias

2026-02-24 • via Nuitee
M
Maximiliano • couple • do
1
2026-02-23 • via Nuitee
T
Tahiana • solo_traveller • do
1
Pros:

Nada

Cons:

Muy mala comunicación en la recepción

2026-02-23 • via Nuitee
M
María del pilar • family_with_children • es
5
2026-02-23 • via Nuitee
D
De la paz Medrano • couple • do
6
2026-02-22 • via Nuitee
J
jeffrey • family_with_children • cr
9
2026-02-22 • via Nuitee