Hotel Santander SD

Hotels
•
Independent
6.4 (2427 reviews)
Avenida Independencia No. 1107, Esquina Alma Mater, Santo Domingo, 23000 , Santo Domingo , DO
1-829-6878008

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Facilities

Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
Breakfast available (surcharge)
Television in common areas
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Cons:
Poor cleanliness
Unsatisfactory breakfast
Room issues

Categories

Cleanliness
5.86
Multiple mentions of humidity and poor cleaning standards.
Service
7.83
Mixed reviews on service; some praise, some complaints about responsiveness.
Location
8.87
Positive feedback about the central location.
Room Quality
5.32
Complaints about room size and maintenance issues.
Amenities
5.85
Limited amenities and lack of proper breakfast service noted.
Value for Money
6.31
Concerns about the value offered compared to the price.
Food and Beverage
4.36
Severe dissatisfaction with the breakfast options.
Overall Experience
6.83
General mixed feelings, but some guests left satisfied.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:59

Property Description

Relax in Style

Take advantage of the spa tub, terrace, and garden. Enjoy complimentary Wi-Fi, concierge services, and a television in the common area.

Delicious Dining

Savor a satisfying meal at the on-site restaurant and opt for daily continental breakfasts for a fee.

Convenient Amenities

Benefit from services like dry cleaning, a 24-hour front desk, and luggage storage. Park for free and stay connected with flat-screen TVs, free Wi-Fi, and cable programming in the guestrooms.

Experience the best of Santo Domingo at Hotel Santander SD. You're just a short drive from Malecon and Sambil Santo Domingo, making it the perfect spot for your stay.

Important information:

Take advantage of recreation opportunities such as a hot tub or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • General

    Property is cleaned with disinfectant

See all policies

Location

Guest Reviews

6.4
Based on 2427 reviews
Cleanliness: 5.86
Service: 7.83
Location: 8.87
Room Quality: 5.32
Amenities: 5.85
Value for Money: 6.31
Food and Beverage: 4.36
Overall Experience: 6.83
E
Eliezer • solo_traveller • do
6
2026-02-14 • via Nuitee
A
Angel Julio • family_with_children • do
9
Pros:

La ubicación

Cons:

La cama un poco incomoda

2026-02-14 • via Nuitee
A
Alexandro • family_with_children • do
4
Pros:

El personal exelente

Cons:

La instalación

2026-02-14 • via Nuitee
C
Castillo • family_with_children • do
7
2026-02-13 • via Nuitee
M
Miguel Aneudys • extended_group • dm
8
MUY BONITO Y BIEN UBICADO CERCA DE TODO
Pros:

MUY BUENA ATENCION DE PARTE DEL PERSONAL

2026-02-13 • via Nuitee
L
Lina • solo_traveller • do
9
2026-02-12 • via Nuitee
N
Neeff • couple • do
1
No creo que volvería
Cons:

Mi esposa pidió el desayuno y le dieron la tasa con pintalabios, fue asqueroso y ni hablar del huevo que dieron

2026-02-11 • via Nuitee
J
Jhony Pimentel • family_with_children • do
8
Pros:

El area

Cons:

Que no tubieran calentador de agua

2026-02-10 • via Nuitee
E
Erick • family_with_children • mx
10
Exelente hotel
Pros:

El personal muy atento y buena relación precio calidad

Cons:

Todo bien

2026-02-10 • via Nuitee
F
Fritz • solo_traveller • ch
5
2026-02-10 • via Nuitee
I
Ivanov • family_with_children • ru
9
2026-02-09 • via Nuitee
J
Julio Adonis Duarte Jiménez • family_with_children • do
10
Pros:

Todo

Cons:

,

2026-02-09 • via Nuitee
M
Marlenia • family_with_children • do
4
Pros:

The cleanliness

Cons:

No CC payments at night allowed, no courtesy, no explanations of anything unless I asked. Next day, the lady at the Front tried arguing with me stating consistently that breakfast was not included for me when it was (part of the booking when I took the hotel, and part of my Genius 3 benefits, and explained by the nught clerk, of course, after I asked). No feet or hand towels, no hot water.

2026-02-09 • via Nuitee
J
Julio Adonis Duarte Jiménez • family_with_children • do
10
Pros:

Todo

Cons:

.

2026-02-09 • via Nuitee
S
Salomon • couple • do
1
Horrible estancia
Pros:

Nada

Cons:

Todo,atención de personal mala higiene desayuno horrible ese hotel estás para cerrarle y poner un criadero d cerdo

2026-01-31 • via Nuitee
A
Ana • family_with_children • do
1
Pros:

Nada nunca me entregaron mi habitación

Cons:

YO SI ME PRESENTÉ AL ALOJAMIENTO, PERO NO ME ENTREGARON LA HABITACIÓN Y ADEMÁS ME OFRECIERON OTROS PRECIOS "MAS ALTOS" PORQUE NO TENIAN HABITACIÓNES DE BOOKING DISPONIBLES Y ADEMAS ME OFRECIERON UNA HABITACIÓN CON PROBLEMAS A CAMBIO DE QUE ME QUEDARA , EL COLMO DE LOS COLMO , TOTALMENTE UNA DECEPCIÓN.

2026-01-30 • via Nuitee
D
Dulce • family_with_children • mx
9
2026-01-30 • via Nuitee
S
Samuel • couple • do
9
2026-01-30 • via Nuitee
F
Franklyn • couple • us
6
2026-01-30 • via Nuitee
A
Alberto • family_with_children • do
10
2026-01-29 • via Nuitee