CitySuites Aparthotel

Hotels
9.2 (7869 reviews)
16 Chapel Street , Manchester , gb

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Dirty rooms
Maintenance issues

Categories

Cleanliness
7.89
Many reviews mentioned dirty rooms and issues with cleaning.
Service
9.86
Staff were frequently described as friendly and helpful.
Location
10
Multiple reviews highlighted the excellent location.
Room Quality
8.9
Rooms were often described as spacious and comfortable, though some had issues.
Amenities
8.85
Amenities like the pool and gym were appreciated, though some had maintenance issues.
Value for Money
8.38
Mixed feelings on value due to some complaints about cleanliness and maintenance.
Food and Beverage
9.84
Breakfast received high praise in several reviews.
Overall Experience
9.89
Despite some complaints, many guests expressed a strong desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:43

Property Description

Luxurious Accommodation with Prime Location

Convenient Amenities: Enjoy free WiFi, swimming pool, gym, and hot tub facilities during your stay. The air-conditioned apartments feature a flat-screen TV, kitchen with modern appliances, and a comfortable seating area.

Dining Experience: Indulge in a delicious breakfast, coffee, and fresh juices at Embankment Kitchen, open daily from 07:00.

Explore the City: With Deansgate and Manchester Victoria Station just a short walk away, and attractions like Manchester Cathedral and the Convention Complex nearby, CitySuites offers the perfect blend of comfort and convenience.

Book your stay now at CitySuites for a memorable and relaxing experience in Manchester!

Important information:

Room service is not available.

Guests are advised the same card that was used to make the booking will be required to take the payment.

Please note that this property does not accept cash or checks as a method of payment.

Weekly cleans are provided for stays over 7 nights, for stays less than 7 nights no housekeeping will be provided. Additional cleaning can be arranged at extra cost.

Any items left behind in the apartments and/or public areas will be stored for a maximum of 30 days from the departure date. Items will be given to charity unless claimed within the specified time frame.

Kindly note the guest is liable for any damages made to the property by themselves during their stay, and will be charged for damages if necessary.

Baby cots can be provided free of charge subject to availability. Extra beds are not available, however extra bedding can be provided at a GBP 15 extra fee, subject to availability. Apartments with sofa beds can also be requested at extra chargePlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs GBP 18 per day.

Location

Guest Reviews

9.2
Based on 7869 reviews
Cleanliness: 7.89
Service: 9.86
Location: 10
Room Quality: 8.9
Amenities: 8.85
Value for Money: 8.38
Food and Beverage: 9.84
Overall Experience: 9.89
T
Taryn solo_traveller gb
10
Pros:

It’s clean, has great facilities and friendly staff! Location is superb.

2026-06-27 via Nuitee
A
Ahmad couple kw
9
Pros:

Everything was perfect, also highly recommended

Cons:

There are two elevators, One of the elevators was out of service.

In general, the stay was amazing.

2026-06-27 via Nuitee
L
Liam couple gb
10
Great property, good food but front desk is lacking service
Pros:

Everything you could possibly need in the apartment, loved the pool and the food was amazing.

Cons:

The staff reassured me there would be towels in the pool, so didn’t bring my own. And the ones in there were all over the floor and used with none clean. I had to walk through the hotel to ask for new ones. They said they’d bring out new ones and they didn’t bother. I had to go back out wet to get them myself. The staff at the restaurant were amazing though, just not so much help from front desk…

2026-06-27 via Nuitee
J
Jean solo_traveller gb
9
Modern and stylish
Pros:

Beds comfortable, apartment modern and clean, staff friendly. We had a problem with aircon not working and were given an alternative apartment no problem. Breakfast was nice and fresh with a great selection and table service. Swimming pool was great. Would recommend and would stay again if in Manchester.

Cons:

Nothing

2026-06-27 via Nuitee
B
Blanka couple ch
8
Pros:

room size

2026-06-26 via Nuitee
J
James solo_traveller gb
10
Very good
Pros:

Very big. Clean. Nice towels. Great bed.

Cons:

Floor needed a better hoover and disinfectant mop but apart from that it was good.

2026-06-26 via Nuitee
A
Angela extended_group gb
9
Great stay in Manchester
Pros:

Great location & fabulous rooms

Cons:

Nothing

2026-06-26 via Nuitee
U
Umo solo_traveller gb
7
Overall it was amazing, will be coming back soon!
Pros:

It was very clean and accommodating. The views were breath taking.
Loved the cook feature as it is very safe, just a bit hard to use if you’re not familiar. Overall it was very nice. Also love the fact that the pool closes that late (~10pm) which was very convenient as i check in late.

Cons:

The smell of the Bathroom could be better for sure. It had a very strong smell of the tubes or whatever. It was unbearable, to the point I didn’t want to use the toilet but had no choice.

2026-06-26 via Nuitee
D
Draxl solo_traveller ch
10
2026-06-26 via Nuitee
S
Sydny family_with_children au
10
Definitely recommended!
Pros:

Remarkably large and very well appointed apartment! Very good place indeed, and location is terrific. The service was excellent. The restaurant cooking was surprisingly good, and the Included breakfast was full and good (although the coffee at breakfast seemed to be basic filter coffee despite being served in different espresso sizes :) ). Don't hesitate.

2026-06-25 via Nuitee
A
Anna extended_group gb
10
Pros:

Great location, amazing amount of space, comfortable, well-equipped and friendly staff at reception and in the bar/restaurant.

2026-06-24 via Nuitee
H
Helena couple gb
7
Location good, breakfast awful!
Pros:

Good size room and excellent location

Cons:

Late check in 4pm that too late for the price! Curtains not working or the bedside light! One lift out of order the whole stay! Breakfast was awful staff were not attentive and couldn’t have been bothered with anyone! Food disgusting inedible we left everything! I would have complained to someone if they’d given me an ounce of attention!

2026-06-23 via Nuitee
A
Amna couple gb
10
2026-06-23 via Nuitee
J
Jackie extended_group gb
8
Short stop city break
Pros:

Spacious and well set out
Well equipped
Clean and comfortable
Staff were very welcoming and helpful
Very handy having Sainsbury’s local across the road

Cons:

Nothing really
Would have preferred option to have instant coffee instead of nespresso for my personal preference
Was told breakfast was included but then advised it wasn’t when we arrived for it..

2026-06-22 via Nuitee
R
Rachel couple gb
8
Pros:

Great location and facilities.

Cons:

Nothing

2026-06-22 via Nuitee
V
Vincent solo_traveller gb
7
2026-06-22 via Nuitee
C
Codece couple gb
3
Pros:

Location

Cons:

Pool side had dirty towels all over the floor the changing rooms were not clean! There was no clean towels in the pool shelf’s and my partner had to go and ask for them. Put me of my stay and I ended going home only a couple of hours after I checked in. Compared to city’s suites 2 I probably wouldn’t want to stay here again.

2026-06-22 via Nuitee
O
Oliver couple au
10
2026-06-21 via Nuitee
N
NicolaGJ solo_traveller gb
10
Great hotel
Pros:

How helpful everyone was and the quality of the rooms

Cons:

The breakfast. It was cold (should have been hot) the drinks came after we finished eating. No understanding of whether we had allergies.

2026-06-21 via Nuitee
F
Femi solo_traveller gb
9
2026-06-21 via Nuitee