CitySuites Aparthotel

Hotels
9.2 (7462 reviews)
16 Chapel Street , Manchester , gb

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Dirty rooms
Maintenance issues

Categories

Cleanliness
7.89
Many reviews mentioned dirty rooms and issues with cleaning.
Service
9.86
Staff were frequently described as friendly and helpful.
Location
10
Multiple reviews highlighted the excellent location.
Room Quality
8.9
Rooms were often described as spacious and comfortable, though some had issues.
Amenities
8.85
Amenities like the pool and gym were appreciated, though some had maintenance issues.
Value for Money
8.38
Mixed feelings on value due to some complaints about cleanliness and maintenance.
Food and Beverage
9.84
Breakfast received high praise in several reviews.
Overall Experience
9.89
Despite some complaints, many guests expressed a strong desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:43

Property Description

Luxurious Accommodation with Prime Location

Convenient Amenities: Enjoy free WiFi, swimming pool, gym, and hot tub facilities during your stay. The air-conditioned apartments feature a flat-screen TV, kitchen with modern appliances, and a comfortable seating area.

Dining Experience: Indulge in a delicious breakfast, coffee, and fresh juices at Embankment Kitchen, open daily from 07:00.

Explore the City: With Deansgate and Manchester Victoria Station just a short walk away, and attractions like Manchester Cathedral and the Convention Complex nearby, CitySuites offers the perfect blend of comfort and convenience.

Book your stay now at CitySuites for a memorable and relaxing experience in Manchester!

Important information:

Room service is not available.

Guests are advised the same card that was used to make the booking will be required to take the payment.

Please note that this property does not accept cash or checks as a method of payment.

Weekly cleans are provided for stays over 7 nights, for stays less than 7 nights no housekeeping will be provided. Additional cleaning can be arranged at extra cost.

Any items left behind in the apartments and/or public areas will be stored for a maximum of 30 days from the departure date. Items will be given to charity unless claimed within the specified time frame.

Kindly note the guest is liable for any damages made to the property by themselves during their stay, and will be charged for damages if necessary.

Baby cots can be provided free of charge subject to availability. Extra beds are not available, however extra bedding can be provided at a GBP 15 extra fee, subject to availability. Apartments with sofa beds can also be requested at extra chargePlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs GBP 18 per day.

Location

Guest Reviews

9.2
Based on 7462 reviews
Cleanliness: 7.89
Service: 9.86
Location: 10
Room Quality: 8.9
Amenities: 8.85
Value for Money: 8.38
Food and Beverage: 9.84
Overall Experience: 9.89
L
Lara • family_with_children • gb
10
2026-03-28 • via Nuitee
J
Julie • family_with_children • gb
10
The perfect place to stay in Manchester. Steak for breakfast was outstanding
Pros:

Excellent stay, spacious well kept apartment with great facilities. The pool is lovely and the breakfast was out of this world.

2026-03-27 • via Nuitee
E
Elzee • couple • gb
8
2026-03-27 • via Nuitee
K
Kamarie Zhanè • couple • gb
10
2026-03-27 • via Nuitee
S
Stephanie • couple • us
9
Wish it was longer
Pros:

Breakfast was delicious and amenities were great

Cons:

The air conditioning didn’t work while there so it was a bit warm in the room, but while there it was manageable

2026-03-27 • via Nuitee
S
Stuart • couple • gb
10
Brilliant stay - first on my list when I’m next in Manchester
Pros:

Smart, modern, clean

Cons:

Nothing to comment

2026-03-26 • via Nuitee
N
Niall • family_with_children • gb
5
Pros:

Large bed, space, swimming pool

Cons:

Faulty alarm waking me up repeatedly from 5am. Long wait to get seated and served at breakfast

2026-03-26 • via Nuitee
M
Michael • family_with_children • dk
8
Das Schlafsofa im Wohnzimmer war fürchterlich, der Aufenthalt war dennoch sehr schön und freundlich.
Pros:

Die Lage war super, das Personal war exzellent und das Frühstück war sehr sehr gut.

Cons:

Das Bett im Schlafzimmer war gut, das Bett im Wohnzimmer, dass man aus der Couch aufklappen kann, war eine absolute Katastrophe.. Unsere Kinder konnten zwar darin schlafen, sind aber mehrfach in der Nacht aufgewacht, das Bett hat gequietscht, und es war nur eine sehr dünne Matratze über einem störenden Metallgitter vorhanden..
Wie würden denn das Hotel nicht noch einmal buchen, auch wenn es uns sehr gut gefallen hat. Die Schlafs Situation für die Kinder war einfach zu schlecht.

Leider funktioniert der Whirlpool nicht.

2026-03-26 • via Nuitee
N
Nkem • family_with_children • gb
8
2026-03-25 • via Nuitee
L
Leila • couple • gb
10
2026-03-25 • via Nuitee
Y
Yusuf • couple • gb
10
2026-03-25 • via Nuitee
J
Jamie • family_with_children • gb
7
Very disappointed with the broken spa, we booked it literally for that and the pool.
Pros:

Staff were good, room was nice

Cons:

We booked a hotel with a pool & spa however the spa was 'under maintenance' for the whole duration of our stay & we didn't see anyone attempting any maintenance at all.

2026-03-24 • via Nuitee
J
Jakub • couple • gb
9
2026-03-24 • via Nuitee
F
Federico • solo_traveller • ar
10
2026-03-24 • via Nuitee
A
Alba • family_with_children • es
10
Wonderful hotel. I will definetely go back.
Pros:

The hotel was wonderful. Well located (less than 10' on foot from the city centre), brand new building, very clean and neat, amazing facilities, such as gym and pool and wonderful staff. Breakfast was delicious as well, so highly recommend it.

2026-03-24 • via Nuitee
G
Gary • couple • gb
9
Excellent as always
Pros:

Location is superb for shops,bars and cinema and train links

Cons:

Cleaners trying to access the room at 07:30

2026-03-23 • via Nuitee
L
Lucas • couple • gb
10
2026-03-23 • via Nuitee
A
Abubakr • extended_group • gb
10
2026-03-23 • via Nuitee
O
Ondřej • couple • cz
10
2026-03-22 • via Nuitee
J
James • couple • gb
10
2026-03-22 • via Nuitee