CitySuites Aparthotel

Hotels
9.2 (7629 reviews)
16 Chapel Street , Manchester , gb

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Dirty rooms
Maintenance issues

Categories

Cleanliness
7.89
Many reviews mentioned dirty rooms and issues with cleaning.
Service
9.86
Staff were frequently described as friendly and helpful.
Location
10
Multiple reviews highlighted the excellent location.
Room Quality
8.9
Rooms were often described as spacious and comfortable, though some had issues.
Amenities
8.85
Amenities like the pool and gym were appreciated, though some had maintenance issues.
Value for Money
8.38
Mixed feelings on value due to some complaints about cleanliness and maintenance.
Food and Beverage
9.84
Breakfast received high praise in several reviews.
Overall Experience
9.89
Despite some complaints, many guests expressed a strong desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:43

Property Description

Luxurious Accommodation with Prime Location

Convenient Amenities: Enjoy free WiFi, swimming pool, gym, and hot tub facilities during your stay. The air-conditioned apartments feature a flat-screen TV, kitchen with modern appliances, and a comfortable seating area.

Dining Experience: Indulge in a delicious breakfast, coffee, and fresh juices at Embankment Kitchen, open daily from 07:00.

Explore the City: With Deansgate and Manchester Victoria Station just a short walk away, and attractions like Manchester Cathedral and the Convention Complex nearby, CitySuites offers the perfect blend of comfort and convenience.

Book your stay now at CitySuites for a memorable and relaxing experience in Manchester!

Important information:

Room service is not available.

Guests are advised the same card that was used to make the booking will be required to take the payment.

Please note that this property does not accept cash or checks as a method of payment.

Weekly cleans are provided for stays over 7 nights, for stays less than 7 nights no housekeeping will be provided. Additional cleaning can be arranged at extra cost.

Any items left behind in the apartments and/or public areas will be stored for a maximum of 30 days from the departure date. Items will be given to charity unless claimed within the specified time frame.

Kindly note the guest is liable for any damages made to the property by themselves during their stay, and will be charged for damages if necessary.

Baby cots can be provided free of charge subject to availability. Extra beds are not available, however extra bedding can be provided at a GBP 15 extra fee, subject to availability. Apartments with sofa beds can also be requested at extra chargePlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs GBP 18 per day.

Location

Guest Reviews

9.2
Based on 7629 reviews
Cleanliness: 7.89
Service: 9.86
Location: 10
Room Quality: 8.9
Amenities: 8.85
Value for Money: 8.38
Food and Beverage: 9.84
Overall Experience: 9.89
J
John family_with_children ie
10
Pros:

Great location, great staff, food was excellent and rooms are spacious and comfortable

2026-04-11 via Nuitee
S
Sydney couple gb
10
2026-04-11 via Nuitee
S
Shaman couple ie
9
2026-04-11 via Nuitee
A
Abdullah.A.Yousef family_with_children kw
10
2026-04-11 via Nuitee
K
Kavitha solo_traveller gb
8
2026-04-10 via Nuitee
H
Honey couple gb
10
2026-04-10 via Nuitee
I
Iryna solo_traveller ua
10
Exemptional
Pros:

Delicious breakfast! Clean and well accommodated room

Cons:

Price

2026-04-09 via Nuitee
A
Ayman Ishfaq couple gb
10
Amazing, pleasant definitely recommend this beautiful stay
Pros:

Amazing staff very welcoming x
clean and great atmosphere absolutely loved my Stay

Cons:

We had included breakfast for our stay
But unfortunately there was only 3 waitress so we had to wait one hour and then whilst being served they kept forgetting our order I would suggest as it’s a beautiful busy place they definitely need to hire more staff overall it’s absolutely amazing experience

2026-04-09 via Nuitee
E
Elie family_with_children gb
10
Very nice staff .
Pros:

Everything apart the breakfast i

Cons:

The breakfast was slow

2026-04-09 via Nuitee
S
Sonia couple gb
10
2026-04-08 via Nuitee
C
Carina family_with_children gb
10
2026-04-08 via Nuitee
P
Patrick Emeka couple gb
10
2026-04-07 via Nuitee
M
Megan couple gb
6
Won’t be staying here again, it’s a shame as it was one of my favourite Manchester apartments
Pros:

Nice rooms, comfortable beds.

Cons:

Very unsatisfied with the cleanliness of the room. Left over food in the fridge from previous people staying

2026-04-07 via Nuitee
M
Michele couple it
9
Fantastic
Pros:

The kitchen in the room, the swimming pools and gym. The breakfast and the nearby car parking

Cons:

Car parking expensive, coffee machine in the room wasn't working, no conditioner in the bathroom

2026-04-07 via Nuitee
G
george couple gb
10
2026-04-07 via Nuitee
C
CJ couple gb
10
2026-04-07 via Nuitee
R
Ranj couple gb
6
2026-04-06 via Nuitee
M
Marc couple be
10
2026-04-06 via Nuitee
A
Andrea couple ch
8
Pros:

Nahe am Zentrum
Freundliches Personal

Cons:

Kleines Bett
Schmutziges Mobiliar
Bei 2 Nächten kam keine Zimmerreinigung
Frühstück begrenze Auswahl, lange Wartezeit

2026-04-06 via Nuitee
T
Tresor couple fr
10
2026-04-06 via Nuitee