Richmond Hotel Matsumoto

Hotels
8.6 (2350 reviews)
Chuo 1-10-7 , Matsumoto , JP
+81 263-37-5000

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Comfortable rooms
Good location
Helpful staff
Value for money
Cons:
Breakfast timing issues
Noise from kitchen
Limited fresh fruit options

Categories

Cleanliness
8.13
General sentiment is positive, although some reviews mentioned issues with breakfast access and noise.
Service
8.9
Most reviews praise the staff's helpfulness, despite a noted misunderstanding at checkout.
Location
8.84
Guests appreciate the central location, with easy access to attractions and transport.
Room Quality
8.69
Rooms are generally described as spacious, clean, and well-maintained.
Amenities
8.62
Facilities are satisfactory, though improvements could be made in breakfast operations.
Value for Money
8.48
Good value is noted, particularly regarding breakfast and room quality.
Food and Beverage
8.43
Breakfast is varied but some guests had concerns about limited options for seating.
Overall Experience
8.7
Overall positive experiences, with minor complaints that did not detract significantly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:12

Property Description

Convenient Location and Comfortable Stay
Located just a 4-minute walk from Matsumoto Station, Richmond Hotel Matsumoto offers comfortable rooms with free Wi-Fi. The hotel provides a 24-hour restaurant and a pub-restaurant, ensuring guests have dining options at any time of day.

Amenities for a Relaxing Stay
Rooms at Richmond Hotel Matsumoto feature a pleasant interior with wooden furniture, LCD TV, and a desk. Guests can enjoy amenities such as a fridge, electric kettle, and cozy pajamas. The en suite bathroom is equipped with toiletries, a hairdryer, and a bathtub for added comfort.

Dining Options and Nearby Attractions
Guests can start their day with a choice of Japanese or Western breakfast at Cafe Restaurant Gust. The hotel's proximity to Matsumoto Castle and various shrines provides opportunities for exploration and cultural experiences.

Book your stay at Richmond Hotel Matsumoto for a convenient and enjoyable visit to Matsumoto!

Important information:

Restaurant Ohashi Café Gust is open from 06:00 until 02:00 in the morning (next day) and serves breakfast from 06:00-10:30. Please note, guests must order their food by 10:00 to eat breakfast at this restaurant.

Please note that the guest name on the reservation must be the same as the name on the card used to make the booking. The credit card used to make the booking must be presented at the time of check in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 2350 reviews
Cleanliness: 8.13
Service: 8.9
Location: 8.84
Room Quality: 8.69
Amenities: 8.62
Value for Money: 8.48
Food and Beverage: 8.43
Overall Experience: 8.7
M
Mark Nasmith • family_with_children • nz
8
Pros:

Good location close to railway station and restaurants. Good laundry onsite. We had stayed in another Richmond hotel and it had a better selection of amenities and a coffee machine in the foyer

2026-10-24 • via Nuitee
J
Jantje • family_with_children • de
8
Pros:

Lage ist perfekt!

2026-10-24 • via Nuitee
E
Eilam • family_with_children • il
9
Pros:

היה נקי מאוד ונעים להגיע מאוחר בערב.

Cons:

כלום, היה מעולה.

2026-10-23 • via Nuitee
Y
YOSEF • family_with_children • il
7
Pros:

מלון בסיסי לחלוטין.

Cons:

מלון מיושן. אין הצדקה למחיר

2026-10-23 • via Nuitee
R
Ramon • extended_group • es
7
Pros:

ubicacion

Cons:

precio

2026-10-23 • via Nuitee
J
Jou Chean • extended_group • my
10
Good value, great location
Pros:

Location was near many key attractions and restaurants. On site parking

Cons:

Room was small, as usual for Japan. Parking can be slow with the elevator

2026-10-23 • via Nuitee
G
guy • couple • gb
9
Great
Pros:

Good basic hotel, no complaints

2026-10-23 • via Nuitee
A
anthony • family_with_children • us
9
Pros:

A nice modern hotel conveniently located near the train station. The room was a good size with a comfortable couch and bed. I especially liked the buck wheat pillows. Also. There were many eateries in close proximity to the hotel

Cons:

The one element that was inadequate was there wasn't any dresser or shelves to store your clothing which was very confusing since there was ample wasted space.

2026-10-22 • via Nuitee
D
Dayan • couple • il
10
2026-10-22 • via Nuitee
ליונל אמיל מאיר נקש • extended_group • il
8
2026-10-22 • via Nuitee
B
Bastian • couple • de
9
Schöner Aufenthalt, gute Ausgangslage für diverse Aktivitäten, gutes Essen
Pros:

Gutes Frühstücksbuffet mit vielen Optionen. Super Lage, angenehm vom Bahnhof zu erreichen und gleich in der Stadt. Großzügige Zimmer, zeitlos eingerichtet.

2026-10-22 • via Nuitee
K
KAZUE • extended_group • jp
10
Pros:

チェックインの説明他が分かりやすくてスムーズに出来ました。お世話になりました。

2026-10-21 • via Nuitee
C
Chairath • family_with_children • th
9
2026-10-21 • via Nuitee
M
Marcel • family_with_children • nl
10
Heerlijk verblijf, zeer vriendelijk personeel
Pros:

Locatie + parkeergarage

2026-10-21 • via Nuitee
M
Mélodie • family_with_children • fr
7
2026-10-21 • via Nuitee
P
PeterSnapper • family_with_children • nl
7
Veel te kleine kamer in prima hotel
Pros:

De centrale ligging
Alle benodigdheden waren gratis verkrijgbaar van koffie tot scheerschuim
Parkeermogelijkheden in de omgeving

Cons:

De kamer was ontzettend klein. Met 2 koffers eigenlijk niet te doen
Bed tegen muur dus over elkaar heen als je er in de nacht uit moest

2026-10-21 • via Nuitee
M
Miguel Angel • extended_group • es
10
2026-10-21 • via Nuitee
M
Mark • family_with_children • gb
7
2026-10-21 • via Nuitee
M
Max • solo_traveller • au
9
Pros:

Well located

2026-10-20 • via Nuitee
S
Stefanie • extended_group • de
8
2026-10-20 • via Nuitee