Richmond Hotel Matsumoto

Hotels
8.6 (2275 reviews)
Chuo 1-10-7 , Matsumoto , jp
+81 263-37-5000

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Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Comfortable rooms
Good location
Helpful staff
Value for money
Cons:
Breakfast timing issues
Noise from kitchen
Limited fresh fruit options

Categories

Cleanliness
8.13
General sentiment is positive, although some reviews mentioned issues with breakfast access and noise.
Service
8.9
Most reviews praise the staff's helpfulness, despite a noted misunderstanding at checkout.
Location
8.84
Guests appreciate the central location, with easy access to attractions and transport.
Room Quality
8.69
Rooms are generally described as spacious, clean, and well-maintained.
Amenities
8.62
Facilities are satisfactory, though improvements could be made in breakfast operations.
Value for Money
8.48
Good value is noted, particularly regarding breakfast and room quality.
Food and Beverage
8.43
Breakfast is varied but some guests had concerns about limited options for seating.
Overall Experience
8.7
Overall positive experiences, with minor complaints that did not detract significantly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:12

Property Description

Convenient Location and Comfortable Stay
Located just a 4-minute walk from Matsumoto Station, Richmond Hotel Matsumoto offers comfortable rooms with free Wi-Fi. The hotel provides a 24-hour restaurant and a pub-restaurant, ensuring guests have dining options at any time of day.

Amenities for a Relaxing Stay
Rooms at Richmond Hotel Matsumoto feature a pleasant interior with wooden furniture, LCD TV, and a desk. Guests can enjoy amenities such as a fridge, electric kettle, and cozy pajamas. The en suite bathroom is equipped with toiletries, a hairdryer, and a bathtub for added comfort.

Dining Options and Nearby Attractions
Guests can start their day with a choice of Japanese or Western breakfast at Cafe Restaurant Gust. The hotel's proximity to Matsumoto Castle and various shrines provides opportunities for exploration and cultural experiences.

Book your stay at Richmond Hotel Matsumoto for a convenient and enjoyable visit to Matsumoto!

Important information:

Restaurant Ohashi Café Gust is open from 06:00 until 02:00 in the morning (next day) and serves breakfast from 06:00-10:30. Please note, guests must order their food by 10:00 to eat breakfast at this restaurant.

Please note that the guest name on the reservation must be the same as the name on the card used to make the booking. The credit card used to make the booking must be presented at the time of check in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 1200 per day.

Location

Guest Reviews

8.6
Based on 2275 reviews
Cleanliness: 8.13
Service: 8.9
Location: 8.84
Room Quality: 8.69
Amenities: 8.62
Value for Money: 8.48
Food and Beverage: 8.43
Overall Experience: 8.7
M
Miguel • couple • be
8
2026-08-08 • via Nuitee
E
END • solo_traveller • jp
8
Pros:

ベッドが寝やすい

2026-08-08 • via Nuitee
Y
Yada • family_with_children • th
9
ห้องกว้าง ราคาไม่แพง สะอาด คุ้มค่ามาก
Pros:

ห้องกว้าง ราคาไม่แพง สะอาด highly recommend

2026-08-08 • via Nuitee
J
José • couple • es
6
2026-08-07 • via Nuitee
Y
YOUNGHEE • solo_traveller • kr
9
Pros:

위치good!!

2026-08-07 • via Nuitee
B
Brian • extended_group • us
8
2026-08-07 • via Nuitee
T
Talyash • solo_traveller • il
8
Pros:

המלון במיקום מצויין. שרות אדיב חדרים נעימים

Cons:

ארוחת הבוקר דלה למי שלא אוכל בשר בבוקר..

2026-08-07 • via Nuitee
A
Alberto • extended_group • it
9
Super!
Pros:

Big fancy room, nice staff, clean and great position

Cons:

A bit expensive and didn’t like the parking car wasn’t free

2026-08-06 • via Nuitee
M
m • extended_group • jp
10
Pros:

客室も綺麗で気持ちよかったです。
アメニティのシートマスクは気温も高くて暑くてクタクタで着いたので、すごく助かりました。

Cons:

なし

2026-08-06 • via Nuitee
E
Ewa • solo_traveller • pl
6
Pros:

Łóżka, duże i wygodne.

Cons:

Bardzo mała łazienka, brak miejsca na kosmetyczkę czy cokolwiek

2026-08-05 • via Nuitee
L
Ludovico • couple • de
8
2026-08-04 • via Nuitee
M
Małgorzata • family_with_children • pl
10
2026-08-03 • via Nuitee
D
Daniela • family_with_children • mx
9
2026-08-03 • via Nuitee
M
Mirte • couple • nl
7
Cons:

Bedden waren vrij klein voor 2 personen

2026-08-03 • via Nuitee
C
Caroline Kohana • family_with_children • fr
9
2026-08-03 • via Nuitee
K
Ksenia • solo_traveller • ru
10
Pros:

Очень хорошее место расположения, чисто и комфортно !:)

2026-08-03 • via Nuitee
M
M.B. • extended_group • nl
8
Prima hotel op een prima lokatie.
Pros:

Lokatie was ideaal vlakbij het station.

Cons:

Enigszins gedateerd, maar zeer prima hotel voor de prijs! Zou het volgende keer weer boeken.

2026-08-03 • via Nuitee
C
cecile • solo_traveller • fr
8
Emplacement ideal au centre de Matsumoto
Pros:

Emplacement central entre la gare, le château et le centre ville. Le musée d’art est aussi accessible à pied.

Cons:

La salle de bain pourrait être moins basique

2026-08-02 • via Nuitee
S
Stéphane • family_with_children • fr
9
Pros:

Très bien situé et équipé.

2026-07-25 • via Nuitee
D
danielle • family_with_children • nl
8
Prima hotel op een super lokatie
Pros:

Vriendelijk personeel en de lokatie was top. Kamer aan kleine kant, maar netjes en schoon. Goede prijs kwaliteit.

Cons:

Wij vonden de kussens erg hard.

2026-07-24 • via Nuitee