Newcastle Arms Hotel

Hotels
8 (846 reviews)
50 High street , Coldstream , gb

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Business center
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Good food quality
Welcoming atmosphere
Cons:
Room cleanliness issues
Inadequate customer service in some instances

Categories

Cleanliness
7.39
Some reviews mention room dampness and kitchen smells.
Service
8.36
Generally friendly staff, but some negative experiences reported.
Location
8.4
Convenient location with a quaint village atmosphere.
Room Quality
6.85
Several rooms reported issues such as small size and safety concerns.
Amenities
7.88
Basic amenities meet expectations but could use updates.
Value for Money
8.34
Competitive pricing for the area, value perceived as reasonable.
Food and Beverage
8.89
Food quality praised, especially breakfast.
Overall Experience
7.86
Mixed feelings but overall satisfactory for most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:29

Property Description

Riverfront Location and Traditional Pub
Newcastle Arms Hotel, situated in Coldstream village, offers a picturesque setting on the River Tweed. Guests can enjoy the charming ambiance of a traditional pub within the hotel premises.

Modern Amenities and Comfortable Rooms
Each room at Newcastle Arms is equipped with free WiFi, a flat-screen TV, and tea/coffee facilities for utmost convenience. The private bathrooms come with complimentary toiletries and a hairdryer ensuring a comfortable stay.

Convenient Access to Nearby Attractions
With free onsite parking, guests have easy access to explore Berwick-upon-Tweed, the coast, Lindisfarne National Nature Reserve, Edinburgh, and the historic town of Alnwick. Uncover the beauty and history of the surroundings during your stay at Newcastle Arms Hotel.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8
Based on 846 reviews
Cleanliness: 7.39
Service: 8.36
Location: 8.4
Room Quality: 6.85
Amenities: 7.88
Value for Money: 8.34
Food and Beverage: 8.89
Overall Experience: 7.86
A
Alison couple gb
9
Pros:

The breakfast was really good and filling. The room was clean and the bed comfortable. The evening meal was really good as well, staff very helpful.

2026-07-03 via Nuitee
A
Andy solo_traveller gb
8
Warm welcome, comfortable room and excellent breakfast
Pros:

Warm welcome, comfortable room and excellent breakfast

2026-07-03 via Nuitee
G
Gillian solo_traveller gb
7
I would stay here again.
Pros:

Good location, ideal for a one night stop over. Friendly staff.
Comfy bed.
Tasty breakfast.
Great price.

Cons:

En suite could do with an update.

2026-06-29 via Nuitee
J
Jack family_with_children gb
10
Pros:

Rooms decent, friendly staff, breakfast very nice and in a nice location. Bargain of a price to stay can’t fault it at all.

2026-06-29 via Nuitee
C
CHRISTOPHER ROBERT solo_traveller gb
8
2026-06-29 via Nuitee
N
Norbert couple de
7
Geeignet für eine Zwischenübernachtung auf dem Weg nach Edingburgh
Pros:

Das Frühstück war sehr gut. Kostenfreier Parkplatz hinter dem Haus.

Cons:

Das Zimmer war sehr klein, kaum Platz, um Koffer unterzubringen.

2026-06-28 via Nuitee
M
Mark solo_traveller gb
8
Pros:

Very friendly and helpful staff, and the breakfast was hearty and delicious

Cons:

We had a room on the top floor that was adequate but quite small and pokey. Fine for the one night we spent there

2026-06-28 via Nuitee
C
christopher solo_traveller gb
9
2026-06-27 via Nuitee
S
Sandra solo_traveller gb
7
Pros:

Staff were lovely & breakfast was fantastic
Room was basic, but comfortable bed & lovely big bathroom & shower
Toiletries provided

Cons:

No hairdryer in the room
dozens of flies in the bathroom which I had to get rid of as the window was open.

It was very hot weather & I had to sleep with the window closed after getting rid of the fruit flies

2026-06-26 via Nuitee
P
Phillip solo_traveller gb
8
Friendly welcome and good food in bar..
Pros:

Full breakfast on on offer but not taken , service was very prompt and very friendly staff , very helpful.

Cons:

Bed was little short. Comfortable tho.

2026-06-22 via Nuitee
M
Mike couple gb
8
good value, good location and would stay there again
Pros:

the breakfast is good value, the rooms were a god size, really clean and comfortable beds

Cons:

Could have been more variety with breakfast selection.

2026-06-18 via Nuitee
E
Elain extended_group gb
6
2026-06-17 via Nuitee
M
Michener solo_traveller fr
7
Un hôtel avec un bon rapport qualité prix
Pros:

Accueil très chaleureux !
Chambre mignonne
Restaurant dans l’hôtel

Cons:

Bruyant. Chambre qui donnait sur la route.

2026-06-16 via Nuitee
R
Robert solo_traveller gb
9
Great stay at a reasonable price at the Newcastle Arms
Pros:

The evening meal we had whilst on a one night stopover was excellent as was the full English breakfast the following morning. Large shower in our room was great.

Cons:

The only downside to our stay was that the bar was open till 04.30am as Scotland were playing their first World Cup match and we heard the cheers when they scored! So no complaints for that.

2026-06-15 via Nuitee
P
Paul extended_group gb
10
2026-06-15 via Nuitee
D
Debbie couple gb
7
One night stopover, ticked the boxes
Pros:

Basic, but clean and comfortable. Lovely breakfast. Attic room was small but fine for a one night stop over. Very friendly staff. Dog friendly, no extra charge. Adequate car parking for the number of bedrooms at the hotel. Bar meals were served in the evening, although we didn't try any.

Cons:

We were right up in the attic, which wasn't a problem for us, but several flights of stairs may be an issue for less able guests.
A little noise from the public bar overnight, but on check in staff had apologised that the bar would be open until 4am due to the Scotland football match, we had already assumed this and it wasn't an issue for us

2026-06-15 via Nuitee
S
Sue couple gb
7
Pros:

Friendly staff. Good food in the pub and excellent breakfast. They Serve food until 8.30pm. Tea, coffee and biscuits in room.
Comfy bed.

Cons:

Room 4 small room with no window.

2026-06-15 via Nuitee
D
Derrick couple gb
8
Pros:

We were exhibiting at Border Union Championship Dog Show and needed an overnight stay for two of us and two Rough Collie dogs. The Newcastle Arms did the job. Robert was very friendly and helpful. They did us a take out breakfast of bacon rolls because we had an early start. We used the Electric Car charging. The room was very clean. The restaurant was really good, we ate with friends who were also at the show. All round, thank you.

Cons:

The bedroom was a bit small, but the dogs adjusted, we adjusted and everybody got a night's sleep (which was the whole reason for the stay).

2026-06-14 via Nuitee
A
Andrew solo_traveller gb
9
Perhaps a little dated but so am I so I enjoyed my stay, it fitted perfectly with my needs and the staff were warm and f
Pros:

Easy to find,

Cons:

No dislikes, it all worked for me

2026-06-13 via Nuitee
K
Kim solo_traveller gb
10
A lovely stay
Pros:

We liked everything..the dinner we had was really good. The breakfast was great. The owners were very friendly. We had a lovely stay.

Cons:

Nothing

2026-06-12 via Nuitee