Newcastle Arms Hotel

Hotels
8 (786 reviews)
50 High street , Coldstream , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Family rooms
Pets allowed
Luggage storage
Fax/photocopying
Ironing service
Packed lunches
Darts
See all facilities

Review Highlights

Pros:
Friendly staff
Good food quality
Welcoming atmosphere
Cons:
Room cleanliness issues
Inadequate customer service in some instances

Categories

Cleanliness
7.39
Some reviews mention room dampness and kitchen smells.
Service
8.36
Generally friendly staff, but some negative experiences reported.
Location
8.4
Convenient location with a quaint village atmosphere.
Room Quality
6.85
Several rooms reported issues such as small size and safety concerns.
Amenities
7.88
Basic amenities meet expectations but could use updates.
Value for Money
8.34
Competitive pricing for the area, value perceived as reasonable.
Food and Beverage
8.89
Food quality praised, especially breakfast.
Overall Experience
7.86
Mixed feelings but overall satisfactory for most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:29

Property Description

Riverfront Location and Traditional Pub
Newcastle Arms Hotel, situated in Coldstream village, offers a picturesque setting on the River Tweed. Guests can enjoy the charming ambiance of a traditional pub within the hotel premises.

Modern Amenities and Comfortable Rooms
Each room at Newcastle Arms is equipped with free WiFi, a flat-screen TV, and tea/coffee facilities for utmost convenience. The private bathrooms come with complimentary toiletries and a hairdryer ensuring a comfortable stay.

Convenient Access to Nearby Attractions
With free onsite parking, guests have easy access to explore Berwick-upon-Tweed, the coast, Lindisfarne National Nature Reserve, Edinburgh, and the historic town of Alnwick. Uncover the beauty and history of the surroundings during your stay at Newcastle Arms Hotel.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8
Based on 786 reviews
Cleanliness: 7.39
Service: 8.36
Location: 8.4
Room Quality: 6.85
Amenities: 7.88
Value for Money: 8.34
Food and Beverage: 8.89
Overall Experience: 7.86
S
Simon • solo_traveller • gb
8
2026-03-08 • via Nuitee
B
Barbara • couple • gb
8
2026-03-05 • via Nuitee
G
Gina • couple • gb
10
Pros:

Had a lovely stay at the Newcastle arms. The price was great for the room. The room was a good size and the food was lovely, especially my breakfast the next morning. We will be visiting again soon.

2026-02-24 • via Nuitee
R
Redfern • couple • gb
7
Appropriate for a one night stop between Edinburgh and the north of England.
Pros:

The breakfast was excellent.

Cons:

Having to climb up steps to access our bathroom.

2026-02-09 • via Nuitee
P
plamena • couple • gb
10
Great
Pros:

Great location and very easy to find it. The staff was very friendly. The hotel is dog friendly. The room was nice size and clean. The breakfast was amazing. I highly recommend it.

2026-02-08 • via Nuitee
M
Marie • couple • gb
10
Hotel was great for the night we stayed, staff were lovely and breakfast was amazing !
Pros:

Hotel was extent for what we needed it for.

Cons:

Property was grand no problems.

2026-01-25 • via Nuitee
W
William • solo_traveller • gb
8
2026-01-25 • via Nuitee
C
Christine • couple • gb
1
Awful. Booked for three but checked out after one.
Pros:

Full breakfast was available but we, but we only had cereal and toast.

Cons:

The approach to and into the building was grubby and tired. When we checked in, it was in a junk room. When we were shown to our room , it didn’t improve. Tea and coffee etc were supplied, but we had to plug the kettle in , in a plug socket on the floor as no way flex would reach to socket. The TV was plugged in via an extension lead, with another plug socket dangling nearby . Couldn’t watch TV as only one uncomfortable chair,and bed faced opposite way to the TV. Bulging areas in ceiling were bodged up. We could pull the blind down in the window, but no way to pull it back up. The only mirror in the room was one small one .

2026-01-19 • via Nuitee
S
Sara • couple • gb
8
2026-01-19 • via Nuitee
I
Iain • couple • gb
8
Pros:

Friendly owner & staff
Value for money

2026-01-19 • via Nuitee
J
Julie • family_with_children • gb
8
Lovely place to stay value for money would definitely stay again
Pros:

Lovely clean place, staff were so friendly really made us welcome, appreciated the fan in the room as it was warm

Cons:

Ate in the bar for evening meal there was a rowdy bunch in there they were very loud the bar staff quickly told them they couldn’t have anymore drinks and dealt with the situation but it did make us feel uncomfortable

2026-01-19 • via Nuitee
S
Stephen • couple • gb
9
A good place to stay .
Pros:

A full cooked breakfast. Friendly staff. Excellent location. Parking. Clean and tidy .

Cons:

En suite loo with a sliding door. I hate the lack of privacy! But that is just me, and a small price to pay for a very reasonable stay. Would happily stay again.

2026-01-19 • via Nuitee
C
Christina • couple • gb
10
Best place to stay
Pros:

Staff at hotel where really friendly room and bed very clean the breakfast was amazing
All locals very friendly

2026-01-19 • via Nuitee
J
Janet • family_with_children • gb
7
Good place, staff were helpful and friendly.
Pros:

The location was ideal. It was central.

Cons:

My room was at the very top and I struggled a little with the stairs.

2026-01-19 • via Nuitee
J
John • family_with_children • gb
7
Good
Pros:

Good breakfast
Good location

Cons:

Road noise outside

2026-01-19 • via Nuitee
T
Terence • couple • gb
7
Pros:

Excellent breakfast

Cons:

Attic room facing main street with very noisy heavy lorries passing at all hours.

2026-01-19 • via Nuitee
A
Andrew • couple • gb
8
Pros:

Great breakfast, friendly welcome

2026-01-19 • via Nuitee
H
Heather • couple • gb
9
2026-01-19 • via Nuitee
D
david • couple • gb
10
A very memerable stay with staff making us feel very welcome.
Pros:

Amazing 3 night stay. The location, room, staff and food was excellent.
The bar ambience also very friendly with great staff & regulars making you feel very welcome.

Cons:

Nothing to dislike

2026-01-14 • via Nuitee
R
ricky • solo_traveller • gb
9
Excellent, food excellent, staff excellent.
Pros:

Excellent staff. Very helpful. Excellent breakfast and food.

Cons:

Clean and tidy

2026-01-06 • via Nuitee