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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Heating
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Fax/photocopying
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Non-smoking throughout
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Daily housekeeping
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Concierge service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Security alarm
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Thermometers for guests provided by property
Review Highlights
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Property Description
Modern Machiya-Themed Rooms
Experience the charm of modern machiya-themed rooms at Gozan Hotel & Serviced Apartment Higashiyama Sanjo. Each room is equipped with air conditioning, free WiFi, a flat-screen TV, and a fully equipped kitchenette. Some rooms even feature a balcony and a sofa bed, providing ultimate comfort during your stay.
Convenient Location
Situated just minutes away from Heian Shrine and Gion District, our 4-star property offers easy access to must-see attractions in Kyoto. With Kyoto Station a short train ride away and Sanjo Station within walking distance, exploring the city is a breeze for our guests.
Exceptional Services
Enjoy a complimentary breakfast, relax at the on-site cafe and bar, and benefit from our free luggage storage service. Our multilingual staff are available 24/7 to assist you with any needs, ensuring a seamless and enjoyable stay at Gozan Hotel & Serviced Apartment Higashiyama Sanjo.
Book now and indulge in a delightful stay at our modern machiya-themed hotel in the heart of Kyoto.
Please inform the property at least 1 week prior to your check-in date if guests have any food allergies or dietary needs.An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 0 years old stay for free when using an available cot.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
⭐⭐⭐⭐⭐ World-Class Hospitality!
Our stay at Gozan Apartments Kyoto was nothing short of exceptional. The location is perfect, the apartments are beautifully maintained, and every member of the team was incredibly warm, professional, and genuinely caring.
What truly sets this property apart is the outstanding level of service. During our stay, my mother unexpectedly ran out of urgently needed medication. Irene, who was on duty, immediately took charge of the situation. Within four minutes, she had contacted us with a plan, arranged an appointment with a doctor at a local clinic, called a taxi that arrived in under ten minutes, and secured the appointment within twenty minutes. From the moment we realised there was a problem to having the medication in hand took less than 45 minutes.
The efficiency, compassion, and professionalism shown by Irene and the team were simply mind-blowing. In what could have been a very stressful situation, they made us feel completely supported and cared for.
This is true world-class hospitality. Gozan Apartments Kyoto doesn't just provide excellent accommodation; they genuinely care about their guests. We cannot thank Irene and the entire team enough for making our stay so memorable.
Without hesitation, I would recommend Gozan Apartments Kyoto to anyone visiting Kyoto. We will absolutely be back!
Lovely services apartments, the room was comfortable and the small kitchen was useful. The laundry services on each floor were a great addition. The hotel was in a great area, only a couple minute walk to the river. The staff were lovely.
One of the best apartments I’ve stayed in Kyoto so far. It’s clean, newish, friendly hospitality from the workers, my fav part is the bathroom rain head shower lol. Comfy beds, even a washing machine/dryer combo for your laundry. Free coffee and water in the lobby area. Location is very good, heaps of cafes, restaurants, e-bike rentals, konbini’s etc, within walking distance. Definitely be back soon !
The location is great. The hotel is exceptionally modern and clean. There is a very efficient kitchen at the entrance hall and then a sitting area (extremely efficient spacing) and then the beds. The bathrooms and toilets have the Japanese-style options which is always nice.
The only complaints are that it was a bit pricey because we were there during cherry blossom season and that the shades in the windows did not allow enough sun to enter the room (they were the sliding kind where half the window is always covered).
Location, facilities very nice
Very hard to control temperature. I was there in June and I was super hot at night and the AC wasnt working too well
Great location. Small Japanese styled rooms in a lovely, small hotel.
Staff: were incredibly helpful, helped us make some reservations for a kaiseki restaurant and assisted us with information for luggage forwarding.
Room: slightly more spacious than your typical Japanese hotel, beautifully furnished and had a very cosy feeling to it. Air con worked great for the hot nights!
Location: also amazing, right next to a train station and walking distance to a lot of hot spots.
Not so much didn't like but just for others to be aware, noise travels, we had no issues but if you're staying here please be mindful of your noise levels for your neighbours 🤗
Also to western guests, be aware the bed is fairly firm (standard for Japan and personally I prefer a firm bed so I slept very well)
Huge room compared to others in Japan. So handy having a washing machine/dryer especially after a week of travelling. The kitchen had what you needed and the beds were very comfortable. Was in a quieter part of town but still very convenient & close to everything.
Nothing didn’t like.
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