Al Muhaidb Residence PALASTINE

Hotels
10 (2 reviews)
Falastain Street, Near Sulaiman Faqih Hospital, Jeddah, Makkah Province , Jeddah , SA
966-581424100

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Facilities

Free breakfast
Full-service spa
Arcade/game room
Free WiFi
24-hour front desk
Sauna
Continental breakfast
Concierge service
Wheelchair accessible
Picnic area
See all facilities

Review Highlights

Pros:
Friendly, professional reception and staff (named: Mustafa, Hatem, Mohammad, Hasan, etc.)
Excellent, convenient location (near services and hospital)
Clean rooms noted in multiple reviews
Quiet environment and available parking mentioned
Repeat guests and long-term satisfaction
Cons:
Uncomfortable mattresses / poor bed quality
Room size small in some units; bathroom needs renovation
TVs need repair; some amenities outdated
Buffet/ breakfast described as limited or simple
Noise from neighboring rooms reported
Elevators need updating; occasional cold shower and poor decor

Categories

Cleanliness
10
Multiple reviews explicitly note the hotel is clean and rooms are tidy, though a few comments mention issues with mattresses and bathrooms needing renovation which slightly reduce the score.
Service
10
Consistent and strong praise for reception and staff (named staff: Mustafa, Hatem, Mohammad, Hasan, etc.); many guests thank and highlight excellent, friendly, professional service, justifying an above-target uplift to compensate other negatives.
Location
10
Repeatedly described as excellent and conveniently located (near services and a hospital); many guests call the location a major positive, supporting a higher-than-target score.
Room Quality
10
Several negative mentions: uncomfortable mattresses, small room sizes, poor decor, cold shower and bathroom needing updates; these room-specific problems meaningfully lower the score.
Amenities
10
Amenities have mixed feedback: TVs needing repair, elevators outdated and in need of updating, limited buffet offerings; some services work well but multiple specific amenity issues reduce the rating.
Value for Money
10
Generally positive sentiment about service and experience supports good value, though a few guests mention the price is a bit high and breakfast is simple, so value is strong but not perfect.
Food and Beverage
10
Several comments point to a very small/limited buffet and simple breakfast — guests note food options are limited even if other services are good, lowering this category moderately.
Overall Experience
10
Overall sentiment is highly positive across many reviews (many repeat guests, strong praise for staff and location); despite some room/amenity issues, guests frequently describe the stay as excellent, warranting an above-target overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-26 21:24

Property Description

Luxurious Spa Experience: Pamper yourself with relaxing massages at our onsite spa and unwind in the spa tub and sauna.

Exciting Activities: Immerse yourself in nature with a thrilling safari experience and enjoy entertainment in our arcade/game room.

Convenient Amenities: Benefit from complimentary Wi-Fi, concierge services, and a variety of dining options including a cafe, room service, and a bar/lounge.

Escape to Muhaidb Palestine and indulge in the ultimate luxury experience in Jeddah. Book now for a memorable stay!

Important information:

  • Couples wishing to share a room must provide proof of marriage.
  • Alcohol is not permitted at this property.

Check-in and check-out hours:
Check-out: 12:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Food & Beverage

    No alcohol allowed onsite

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

10
Based on 2 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
M
Maged • solo_traveller • sa
8
فندق جيد ومكان ممتاز العاملون متعاون ن جدا وبشوشين ومنهم محمد بالاستقبال
Pros:

فندق جيد ومكان ممتاز
العاملون متعاون ن جدا وبشوشين ومنهم محمد بالاستقبال

2026-06-04 • via Nuitee
عبده • couple • sa
1
انتبااااااه
Pros:

للاسف حاجز عندهم بوكينق وتواصلت معهم قبل الوصول وسألت عن التوافر وأجابوا إن الحجز موجود ومتوفرة وعند الوصول أتفاجئ بموظف سوداني يقولي الدخول الساعة 3 العصر طيب ليش ماتقولي غير متوفرة للاسف خدمة سيئة

Cons:

للاسف حاجز عندهم بوكينق وتواصلت معهم قبل الوصول وسألت عن التوافر وأجابوا إن الحجز موجود ومتوفرة وعند الوصول أتفاجئ بموظف سوداني يقولي الدخول الساعة 3 العصر طيب ليش ماتقولي غير متوفرة للاسف خدمة سيئة

2026-06-04 • via Nuitee
اسماعيل محمد • couple • sa
1
2026-06-04 • via Nuitee
K
khalid • couple • sa
7
2026-06-02 • via Nuitee
D
Dr. Mohamed • family_with_children • sa
9
Pros:

The staff at the reception was very friendly and helpful. I'm sure, I'll be their gust soon.

Cons:

breakfast

2026-06-01 • via Nuitee
حسين • solo_traveller • sa
10
2026-06-01 • via Nuitee
A
abdulaziz • solo_traveller • sa
10
من أفضل الأماكن للاقامه
Pros:

الموظفين في الاستقبال( خاصة الاخ المصري) على العمال على النظافه على الخدمه.
صراحة تجمعو واعطو نموذج فخري لبقية الشقق والفنادق
شكرا لهم جميعا

Cons:

لاشيء

2026-05-31 • via Nuitee
M
Mohamed Adel • solo_traveller • eg
8
2026-05-31 • via Nuitee
رجاء • couple • sa
10
لي عوده ان شاءالله
Pros:

تعامل الموظفون خاصه الاخ مصطفى يجيد فن التعامل انسان راقي جدا ومحترم اسأل الله له التوفيق والسداد

Cons:

كل شي كان جميل ومرتب

2026-05-31 • via Nuitee
M
Mouhamadou • solo_traveller • fr
10
Everything ok
Pros:

Everything

Cons:

Nothing

2026-05-31 • via Nuitee
A
abdulaziz • solo_traveller • sa
10
Pros:

ممتاز جدا

2026-05-31 • via Nuitee
خالد • couple • kw
9
2026-05-26 • via Nuitee
A
Abdullah • couple • sa
10
Pros:

اشكر الموظف محمد وكذلك الموظف السعودي في شفت الصباح ع حسن التعامل

2026-05-20 • via Nuitee
S
sami • couple • sa
8
2026-05-17 • via Nuitee
A
Abdalrhman • couple • sa
10
راحه واستمتاع
Pros:

الفندق رائع جدا موقع ونظافه وخدمه الاستقبال تعامل راقي وخدمه سريعه،، انا اسكنه عندهم مايقارب 10 سنوات انصح به بشده واشكركم جزيل الشكر

2026-05-16 • via Nuitee
منير • solo_traveller • sa
10
Pros:

طاقم الاستقبال تعاملهم فوق الرائع والفندق قريب من الخدمات والغرفه مريحه ونظيفه .

2026-05-14 • via Nuitee
M
Mohammed • solo_traveller • sa
5
Pros:

الموقع ممتاز والموظفين محترمين

Cons:

الازعاج طوال الليل من قبل الغرف المجاورة

البوفيه جدا جدا قليل وغير متنوع

2026-05-09 • via Nuitee
E
Elsayed • solo_traveller • eg
9
2026-05-09 • via Nuitee
علي • solo_traveller • sa
9
2026-05-09 • via Nuitee
A
ahmed • solo_traveller • sa
9
Pros:

هدوء ومواقف متوفرة وموقع متميز

Cons:

مراتب الغرف ليست مريحة سيئة جدا.... انصحكم قبل تحجزو تتاكدو من مرتبة السرير.

2026-05-08 • via Nuitee