The Lansbury Heritage Hotel and Spa By Sunday - Canary Wharf London

Hotels
•
Belvilla
8.8 (2999 reviews)
117 Poplar High Street , London , gb

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent service
Cleanliness
Spacious rooms
Good location
Cons:
Noise issues
Out of service amenities
Difficulties with booking changes

Categories

Cleanliness
8.78
Cleanliness was praised across multiple reviews, indicating a high standard of hygiene.
Service
9.25
Many reviews highlighted the excellent service and helpful staff.
Location
8.79
Location was noted as good, though there were some complaints about distance.
Room Quality
8.74
Rooms received positive comments for spaciousness, but some noise complaints were noted.
Amenities
8.27
Amenities were generally good, but some were out of service or disappointing.
Value for Money
8.73
Overall value was considered fair given the quality of service and amenities, despite high prices.
Food and Beverage
8.78
No specific feedback on food and beverage; rated as standard quality for this hotel tier.
Overall Experience
9.05
Customers generally had a wonderful stay and expressed intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:08

Property Description

Luxurious Boutique Accommodation
Located in London near Canary Wharf, Lansbury Heritage Hotel offers elegant rooms with free spa access and a fitness room. The property's proximity to the DLR network and O2 Arena makes it a prime choice for travelers.

Chic Rooms and Spa Access
Each air-conditioned room includes modern amenities like a flat-screen TV, minibar, and luxurious en-suite bathrooms with L’Occitane toiletries. Guests can unwind with complimentary tea and coffee in their cozy rooms.

Convenient Location
With the Olympic Stadium and Victoria Park just a few kilometers away, and London City Airport within easy reach, Lansbury Heritage Hotel is the perfect base for exploring the vibrant city of London.

Book now for a memorable stay at Lansbury Heritage Hotel in London!

Important information:

Please note that guests under 18 years old are not allowed in CLUB ROOMS for health and safety reasons.

At check-in debit or credit card will be pre-authorized with GBP 50 to cover any possible incidentals. The pre-authorization will hold the funds until check-out, at which time the amount actually incurred during the stay will be charged. Pre-authorized amounts may take up to 14 days after departure to be released by the bank or financial institution and the hotel will not be responsible for any resulting fees or charges.

Please note that for advance purchase bookings, the cardholder has to be present upon check-in.

Due to the limited number of extra beds available, guests are kindly asked to contact the hotel directly if an extra bed is needed. This will incur a charge of £30 per night.

Please note that this property does not accept cash payments. When booking 5 rooms or more, different policies and additional supplements may apply.

Children under the age of 18 years are not allowed to access the Steam room and Sauna due to health and safety reasons.

The gym and steam sauna facilities are not wheelchair accessible.

All windows at the property are closed because of the building structure. They cannot be opened.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
This property is located in a residential area, and guests are asked to refrain from excessive noise.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    People no matter the age stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 25 per day.

Location

Guest Reviews

8.8
Based on 2999 reviews
Cleanliness: 8.78
Service: 9.25
Location: 8.79
Room Quality: 8.74
Amenities: 8.27
Value for Money: 8.73
Food and Beverage: 8.78
Overall Experience: 9.05
D
Dean • extended_group • gb
10
Pros:

Great location . Staff very willing to help. Would definitely stay again.

2026-04-04 • via Nuitee
L
lucy • extended_group • gb
10
Pros:

I had a wonderful stay! We received a warm and friendly welcome, the room was amazing, spacious, comfortable, and beautifully presented and breakfast offered a fantastic variety to suit every taste. Highly recommend!

Cons:

N/a

2026-04-02 • via Nuitee
S
Steven • extended_group • gb
8
2026-04-02 • via Nuitee
S
sharon • extended_group • gb
7
Pros:

Good location, parking, comfortable, clean rooms and good breakfast

Cons:

Nothing

2026-04-02 • via Nuitee
F
Fernanda • solo_traveller • br
6
Pros:

15 minutes walk from canary wharf

Cons:

The room did not have a luggage stand, so it had to stay layed in the floor. Even though I asked , the hotel could not provide me with a luggage stand.

2026-04-02 • via Nuitee
C
Carol • solo_traveller • gb
8
Pros:

ambience, cleanliness of the room.

Cons:

would have liked parking, not clear when booking you have to book a space.

2026-04-01 • via Nuitee
H
Henry • solo_traveller • gb
9
The hotel is to an excellent standard of finish and represents great value for money.
Pros:

The hotel is to an excellent standard of finish and represents great value for money close to The City.

2026-04-01 • via Nuitee
K
Kameka • solo_traveller • gb
7
Would stay again, generally I liked it but sort your internet out and change the telly.
Pros:

The size of the room was pretty good; I would be hard-pressed to get a hotel room that size in London for the rate I paid. The room was clean, had a little fridge to store bits. Coffee machine. Tea and coffee in the room.
Huge bed, great shower, and bath. L'occitane toiletries are lovely, no bubble bath though. Provided bathrooms and slippers. good stock of towels. I came back to a tidy room every day I stayed. Canary wharf just across the way. Shops further up. They do have a sauna and steam room as well as a little spa, but didn't get the chance to use these. Didn't use the onsite restaurant.

Cons:

Terrible internet connection, used my phone's hot spot instead as I had work to do.
Television - outdated, could not cast netflix or even youtube.
The lighting in the room was very low, possibly energy-saving, but the bathroom's dull lighting was really disconcerting.
The staff at reception try to be a bit more pleasant and smile a little.

2026-04-01 • via Nuitee
D
Diksha • couple • gb
9
Excellent
Pros:

The property was very clean and comfy. Its in quite surroundings and the staff was exceptional.
The room had all the facilities.

Cons:

Was all good

2026-03-31 • via Nuitee
J
John • couple • gb
9
Lovely compact hotel in an easy location.
Pros:

The hotel experience was excellent, our room was on the small side but absolutely fine for what we needed. The location is easy for the DLR, unfortunately for us the DLR was not in operation on our weekend, however Canary Wharf station is only a ten minute walk away. The staff on reception were helpful and interested in ensuring you had a good stay. The inhouse restaurant was really good, we ate one evening and really enjoyed the variety and standard of the Indian dishes on offer. The waiting staff were attentive and helpful, and although it was not a large restaurant the space was well managed. The menu also offered great value for money.

Cons:

We didn't use it but the charge for early check in seemed excessive.

2026-03-31 • via Nuitee
A
Alan • couple • gb
9
2026-03-31 • via Nuitee
R
Robert • couple • gb
7
Pros:

Service

Cons:

Tired room, heating was a pain, bathroom very small

2026-03-30 • via Nuitee
K
Kristina • couple • gb
10
Beautiful hotel and rooms! Really enjoyed our short stay there. Thanks!
Pros:

Location, unique rooms

2026-03-30 • via Nuitee
H
Harriet • couple • gb
7
Was hard to get in touch with front desk and key card stopped working annoyingly
Pros:

Rooms very comfy and clean

Cons:

Spa had bad smell and looked a bit worn out like panels missing from cabinet and missing ceiling tiles

2026-03-29 • via Nuitee
J
Jason • couple • gb
6
Great location and price but lacks any measurable charm
Pros:

Great location and good price as booked several months in advance.
Breakfast was pleasant and plentiful.

Cons:

Got there at 2:45pm with a check in at 3pm. Was told no rooms were ready. 🤔 got upgraded apparently but didn’t feel like it. Got a room with the bed on a mezzanine. Very poor layout. Made the portent of the room small. The room was tall rather the wide. Not a room you would want to spend too much time in. Stair in room were steep too. Bed was really uncomfortable, very hard. Bathrooms not very modern. Hot water to shower took about 2 minutes to come through the system and shower which is over the bath was leaking a lot where the seal must of done where the shower head is attached to the water pipe.
The hotel looks nice and attractive but seems to have lost all of its Lansbury charm with its current owners. Didn’t feel like a boutique hotel. A real shame.
I personally wouldn’t go back.

2026-03-29 • via Nuitee
A
Andrew • couple • gb
10
2026-03-29 • via Nuitee
A
Amy • couple • gb
9
2026-03-29 • via Nuitee
L
Lindsay • solo_traveller • gb
4
Mixed: limited food offer, nice bed, noisy, felt unsafe during night.
Pros:

Room was nice. Bed good and comfortable and nice to have a bath within bathroom.

Cons:

Food offering not diverse enough.

Noisy. Had a terrible experience with someone knocking loudly and repeatedly on my door at 3am and again at 5am. Very, very scary! I did contact night manager who responded quickly but I was very disturbed.

2026-03-29 • via Nuitee
C
CHAOYEN • family_with_children • tw
8
2026-03-28 • via Nuitee
L
Lisa • family_with_children • gb
8
Pros:

Clean comfortable rooms. Good choice for breakfast

2026-03-28 • via Nuitee