The Lansbury Heritage Hotel and Spa By Sunday - Canary Wharf London

Hotels
•
Belvilla
8.8 (3066 reviews)
117 Poplar High Street , London , gb

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent service
Cleanliness
Spacious rooms
Good location
Cons:
Noise issues
Out of service amenities
Difficulties with booking changes

Categories

Cleanliness
8.78
Cleanliness was praised across multiple reviews, indicating a high standard of hygiene.
Service
9.25
Many reviews highlighted the excellent service and helpful staff.
Location
8.79
Location was noted as good, though there were some complaints about distance.
Room Quality
8.74
Rooms received positive comments for spaciousness, but some noise complaints were noted.
Amenities
8.27
Amenities were generally good, but some were out of service or disappointing.
Value for Money
8.73
Overall value was considered fair given the quality of service and amenities, despite high prices.
Food and Beverage
8.78
No specific feedback on food and beverage; rated as standard quality for this hotel tier.
Overall Experience
9.05
Customers generally had a wonderful stay and expressed intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:08

Property Description

Luxurious Boutique Accommodation
Located in London near Canary Wharf, Lansbury Heritage Hotel offers elegant rooms with free spa access and a fitness room. The property's proximity to the DLR network and O2 Arena makes it a prime choice for travelers.

Chic Rooms and Spa Access
Each air-conditioned room includes modern amenities like a flat-screen TV, minibar, and luxurious en-suite bathrooms with L’Occitane toiletries. Guests can unwind with complimentary tea and coffee in their cozy rooms.

Convenient Location
With the Olympic Stadium and Victoria Park just a few kilometers away, and London City Airport within easy reach, Lansbury Heritage Hotel is the perfect base for exploring the vibrant city of London.

Book now for a memorable stay at Lansbury Heritage Hotel in London!

Important information:

Please note that guests under 18 years old are not allowed in CLUB ROOMS for health and safety reasons.

At check-in debit or credit card will be pre-authorized with GBP 50 to cover any possible incidentals. The pre-authorization will hold the funds until check-out, at which time the amount actually incurred during the stay will be charged. Pre-authorized amounts may take up to 14 days after departure to be released by the bank or financial institution and the hotel will not be responsible for any resulting fees or charges.

Please note that for advance purchase bookings, the cardholder has to be present upon check-in.

Due to the limited number of extra beds available, guests are kindly asked to contact the hotel directly if an extra bed is needed. This will incur a charge of £30 per night.

Please note that this property does not accept cash payments. When booking 5 rooms or more, different policies and additional supplements may apply.

Children under the age of 18 years are not allowed to access the Steam room and Sauna due to health and safety reasons.

The gym and steam sauna facilities are not wheelchair accessible.

All windows at the property are closed because of the building structure. They cannot be opened.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
This property is located in a residential area, and guests are asked to refrain from excessive noise.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    People no matter the age stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 25 per day.

Location

Guest Reviews

8.8
Based on 3066 reviews
Cleanliness: 8.78
Service: 9.25
Location: 8.79
Room Quality: 8.74
Amenities: 8.27
Value for Money: 8.73
Food and Beverage: 8.78
Overall Experience: 9.05
R
Riccardo • couple • es
7
Buen alojamiento
Pros:

Edificio bonito y dormitorio cómodo y agua y te en regalo

Cons:

Desayuno antes de las 7 complicado si tienes que irte antes

2026-05-16 • via Nuitee
K
Kathleen • couple • gb
9
Pros:

The location was excellent, very quiet but close to public transport and the rooms were beautiful and spacious

2026-05-16 • via Nuitee
C
christine • couple • gb
9
Beautiful hotel with a loverly sauna and steam room
Pros:

Quiet peaceful great facilities

Cons:

Nothing all was good

2026-05-15 • via Nuitee
R
Richa • solo_traveller • gb
8
2026-05-14 • via Nuitee
N
Naomi • solo_traveller • gb
4
Cons:

i messaged on the whatsapp number that i was given at check in as i had an issue with thwifi code, noone came back to me.
there was no information in the room around the restaurant, times, menu etc
since returning i have been waiting a week to gain an invoice with no support

2026-05-14 • via Nuitee
F
Francesca • couple • it
10
Pros:

Molto pulita

2026-05-14 • via Nuitee
A
Anne-Laure • couple • fr
10
Pros:

Clean and comfortable rooms, helpful staff.

Cons:

The windows don't open, which is slightly disturbing.

2026-05-14 • via Nuitee
N
Nyong • couple • ng
9
It was a nice experience though, with excellent customer service.
Pros:

The location of the property was close to area of my engagement. So I spent less time and transportation cost.

Cons:

I dislike climbing of the stair case up the bed room and the sitting room/toilet, which were also located down the bed room.

2026-05-13 • via Nuitee
E
Elizabeth • couple • gb
8
Good hotel for after spending the evening at the O2. Easy check in and everything we needed
Pros:

It’s a nice building

Cons:

N/a

2026-05-12 • via Nuitee
C
Charlie • couple • gb
4
Was ok
Pros:

Was close to 02 arena

Cons:

Was not cleanest carpets where stained walls where smashed by the bedside table on both sides the double bed was 2 singles pushed together that kept splitting up

2026-05-11 • via Nuitee
H
Hiles • solo_traveller • gb
10
Lovely hotel getawat
Pros:

The spa and the breakfast was really good and I enjoyed the free upgrade for my girlfriends birthday and yh it was just an Amazing experience overall

Cons:

Some of the kitchen staff were unhygienic at times

2026-05-10 • via Nuitee
C
Connor • couple • gb
8
2026-05-09 • via Nuitee
J
James • couple • gb
3
Underwhelmed but great staff.
Pros:

The front desk was professional and polite. The air conditioning worked. The saunas/steam room were turned on and hot!

Cons:

The pictures are definitely edited or carefully created, because the inside of the hotel it’s different. Felt a little like a hostel inside, and there was a strange smell around our room. The furniture is decorative but standard, and the shower was OK. I booked this because it looked a little more classy than the usual holiday inn we get for the O2, but it turned out to just be OK and a bed to sleep at. I know it wasn’t overly expensive but underwhelming is how I’d describe it. Area is questionable, across from a college and an abandoned nursery, it’s just convenient because it’s next to the poplar stop. Wouldn’t want to be walking around there late at night, alone, especially if I was female. Staff were really nice though. What I will say is, the sauna doesn’t open until 9.. but I’d imagine a lot of guests will want to wake up, sauna, breakfast before then, especially if they have work.

2026-05-09 • via Nuitee
C
Chris • solo_traveller • gb
10
3rd visit. Never disappoints
Pros:

3rd visit. Love the comfy bed. Great breakfast. Lovely staff

Cons:

N/a

2026-05-09 • via Nuitee
B
Bogdan Moraru-Dima • solo_traveller • nl
10
Pros:

Very nice location, good breakfast and comfortable beds

Cons:

We arrived late and couldn't find a table for having dinner

2026-05-08 • via Nuitee
N
Natalie • family_with_children • gb
10
Peaceful, characterful property with lovely spa
Pros:

Beautiful, characterful hotel in a quiet corner of Poplar, perfectly located just a few minutes walk from the DLR with frequent and quick connections to Bank and Central London. The staff are super friendly and helpful, and the gym and spa were great. I loved the sauna, and my peaceful,, cosy room on the top floor with L'Occitane toiletries.

Cons:

The spa was a bit untidy, needs more regular cleaning and ongoing attendance – I could not find a staff member to get towels and a robe.

2026-05-07 • via Nuitee
A
Adrian • couple • gb
7
Okay
Pros:

Clean & nice room

Cons:

Facilities & impersonal feel

2026-05-07 • via Nuitee
J
Jason • couple • gb
10
Pros:

Amazing

Cons:

Nothing

2026-05-06 • via Nuitee
S
Stuart • couple • gb
9
Very good but check where can go to eat and drink before booking
Pros:

Superb venue rooms great clean and tidy excellent

Cons:

Location is very limited unless uber or other
Not a very close selection of restaurant or pubs

2026-05-06 • via Nuitee
I
Idris • couple • gb
8
2026-05-06 • via Nuitee