Best Western Plus Buda Austin Inn & Suites

Hotels
•
Best Western Plus
9 (1132 reviews)
15295 Highway 35 Bldg 900 , Buda , US
+1 512-361-0455

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and helpful staff
Cons:
Issues with cleanliness
Inconsistent room amenities

Categories

Cleanliness
7.96
Multiple reviews mentioned dirty rooms and filth, indicating lower cleanliness.
Service
9.43
Staff received positive mentions, and no major service complaints were noted.
Location
9.47
Great location was highlighted multiple times across reviews.
Room Quality
8.92
Generally positive feedback on comfort, although some mentioned issues with noise.
Amenities
8.45
Mixed feedback; some amenities were appreciated, but others like no coffee pot were mentioned.
Value for Money
9.41
Good price for the quality received, as noted in several reviews.
Food and Beverage
8.96
Breakfast received mostly positive feedback, though some minor complaints were noted.
Overall Experience
9.43
A majority of reviews were very positive, highlighting satisfaction with the overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:28

Property Description

Convenient Location
Located in Buda, just a short distance from Austin's popular attractions, Best Western Plus Buda Austin Inn & Suites offers easy access to the city's main hotspots.

Modern Amenities
Enjoy comfortable stays in air-conditioned rooms equipped with free WiFi and private bathrooms. The hotel also features an indoor pool perfect for relaxation.

Business-Friendly Services
For business travelers, take advantage of the on-site business center and grab a quick drink from the vending machines. The 24-hour front desk ensures your needs are met anytime during your stay.

Experience convenience and comfort at Best Western Plus Buda Austin Inn & Suites. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AUS

Location

Guest Reviews

9
Based on 1132 reviews
Cleanliness: 7.96
Service: 9.43
Location: 9.47
Room Quality: 8.92
Amenities: 8.45
Value for Money: 9.41
Food and Beverage: 8.96
Overall Experience: 9.43
K
Krystal • couple • us
10
2026-09-18 • via Nuitee
T
Tyrone • solo_traveller • us
5
Pros:

I love the front desk staff and the breakfast is always good

Cons:

The restroom smell just like pure pee like the cleaner didnt clean or something

2026-09-15 • via Nuitee
E
Eagleton • solo_traveller • us
1
No thanks
Pros:

The price was reasonable considering the timing and options.

Cons:

There were roaches in the bathroom and the bedroom. I didn't like that the staff seemed apathetic then initially offered me a 40% refund. That was insulting.

2026-09-12 • via Nuitee
E
Eileen • couple • us
9
Great value and quality at a lower price point.
Pros:

Great value. The quality and comfort read like a more exspensive hotel.

Cons:

Nothing I can think of.

2026-09-10 • via Nuitee
J
Jaime • couple • us
6
2026-09-08 • via Nuitee
A
ann • solo_traveller • us
10
Pros:

Everyone so helpful and nice

Cons:

Everything was good

2026-09-08 • via Nuitee
M
Matilde • family_with_children • us
9
2026-08-24 • via Nuitee
A
Adriana • couple • us
10
2026-08-17 • via Nuitee
A
Amber • couple • us
9
2026-08-16 • via Nuitee
R
Rosalinda • family_with_children • us
10
I've stayed before and like the hospitality given every time
Pros:

clean room and breakfast

2026-08-14 • via Nuitee
A
Andrea • couple • us
8
2026-08-13 • via Nuitee
P
Pascal • solo_traveller • de
10
2026-08-11 • via Nuitee
E
Esmeralda • couple • us
10
I enjoyed my stay and definitely will stay here again.
Pros:

The room was big and the bed was comfortable. It was close to everything we needed to drive to. The staff were nice and helpful. Great place to stay.

2026-08-10 • via Nuitee
J
Jean • family_with_children • us
1
Pros:

Unfortunately, there was absolutely nothing we liked about our stay. From the moment we arrived until we left, the experience was extremely disappointing. I honestly cannot think of anything positive to mention about this hotel.

Cons:

This was one of the worst hotel experiences we have ever had. We arrived very late at night, exhausted and traveling with our young daughter, and the front desk employee who checked us in was extremely rude and unhelpful. After such a long day, the last thing we expected was to be treated this way.
When we entered the room, we immediately noticed serious cleanliness issues. The bed sheets were dirty and stained, and we ended up having to change all the bedding ourselves. There were other areas that were dirty, poorly organized, and clearly not being properly maintained.
The lack of maintenance throughout the property was also very noticeable. Several things were broken or out of service. The coffee machine was not working, and even the elevator had parts that appeared to be held together with tape. Seeing the condition of the elevator made us genuinely uncomfortable and concerned about safety.
Breakfast was another terrible experience. The breakfast area was dirty, disorganized, poorly maintained, and honestly looked like a complete mess. It was certainly not what we expected from a hotel carrying the Best Western Plus name.
Overall, the hotel felt neglected, poorly maintained, and inadequately cleaned. Combined with the rude service we received upon arrival, the entire experience was extremely unpleasant. We took photos documenting the conditions we found. Based on our experience, I would absolutely not recommend this hotel, especially to families traveling with children.

2026-08-08 • via Nuitee
A
Aracena • solo_traveller • us
10
2026-08-04 • via Nuitee
S
Stephanie • couple • us
8
2026-08-03 • via Nuitee
L
Lillian • solo_traveller • us
8
Stay was good, difficult to get to location.
Pros:

Property was clean and well kept. The breakfast was pretty good.

Cons:

The elevators are out of there last serviced/checked date. Both elevators have duct tape holding up the button panel; one of the panels has a “wet floor” sign holding the panel up.
The location is very difficult to get to after taking the u-turn lane, took multiple attempts to get to location.

2026-07-25 • via Nuitee
C
Corley • solo_traveller • us
1
Pros:

Never got my refund

Cons:

Never got my refund

2026-07-24 • via Nuitee
B
Bernardo • couple • us
8
Pros:

La ubicación

Cons:

Las almuadas y los colchones y cortinas sucios

2026-07-20 • via Nuitee
D
Debbie • couple • us
9
2026-07-15 • via Nuitee