Motel One Manchester-Royal Exchange

Hotels
8.6 (3816 reviews)
15 CROSS STREET , Manchester , gb
+44 161 228 0800

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Bar
See all facilities

Review Highlights

Pros:
Location
Service
Comfort
Cons:
Cleanliness
Room Size
Breakfast Variety

Categories

Cleanliness
7.86
Some guests indicated the bathroom cleanliness was subpar, mentioning unclean toilets and showers.
Service
9.33
Guests noted the staff were friendly, helpful, and polite.
Location
9.87
Multiple reviews highlighted the perfect central location, close to shops and attractions.
Room Quality
8.32
Rooms were described as clean and comfortable, though some mentioned they were small.
Amenities
8.35
Breakfast options and availability of gluten-free choices were appreciated, but improvement was suggested.
Value for Money
8.31
Fair value for the price, though some pointed out issues with space versus cost.
Food and Beverage
7.86
Reviewers indicated the breakfast could have had a larger selection.
Overall Experience
8.93
Overall, guests had a positive experience, enjoying their stay and expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:25

Property Description

Luxurious Rooms with Modern Amenities

Indulge in a stay at Motel One Manchester-Royal Exchange, where each room offers air conditioning, a flat-screen TV, and premium Egyptian cotton sheets. The private bathrooms feature rain showers and complimentary toiletries for a touch of luxury.

Relaxing One Lounge Experience

Unwind in the stylish One Lounge, where guests can savor a selection of coffee, wine, cocktails, and snacks. Whether you're looking for a morning pick-me-up or a nightcap, the lounge provides the perfect setting to socialize or simply enjoy a moment of tranquility.

Convenient 24-Hour Reception

Feel at ease with our 24-hour reception, ensuring assistance is always at hand whenever you need it. Whether it's a late check-in or a query about the local area, our dedicated staff are here to make your stay seamless.

Book your stay at Motel One Manchester-Royal Exchange for a delightful blend of comfort and convenience.

Important information:

When booking more than 10 rooms, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.6
Based on 3816 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.87
Room Quality: 8.32
Amenities: 8.35
Value for Money: 8.31
Food and Beverage: 7.86
Overall Experience: 8.93
E
Ekaterina • family_with_children • gb
9
Excellent stay!
Pros:

The location was great, the style in the rooms fresh and modern, beds were comfy and big, checking in smooth and fast

Cons:

Nothing

2026-07-25 • via Nuitee
C
Connor • solo_traveller • gb
10
2026-07-25 • via Nuitee
E
elisabeth • family_with_children • no
10
Good hotel - great location
Pros:

Great location
Great hotel
I didnt try the breakfast

Cons:

The beds were a little on the hard side

2026-07-25 • via Nuitee
K
Kirsty • couple • gb
8
2026-07-25 • via Nuitee
M
Michaela • couple • gb
10
Great, loved it!
Pros:

Clean, got clean bedding & towels everyday. Air con was perfect. Excellent location to everything we needed. Stunning city view from our room too!

Cons:

There was no mirror in the main bedroom so trying to do your hair and then having to walk to the bathroom; the only thing but we managed! ☺️

2026-07-25 • via Nuitee
N
Nawal • couple • gb
10
2026-07-25 • via Nuitee
E
Emma • solo_traveller • gb
8
2026-07-25 • via Nuitee
J
Jeon • couple • gb
8
2026-07-25 • via Nuitee
G
Gegau • family_with_children • gb
10
great
Pros:

great experience

Cons:

nothing

2026-07-25 • via Nuitee
T
Troy • solo_traveller • gb
10
2026-07-25 • via Nuitee
Y
young • solo_traveller • gb
8
2026-07-25 • via Nuitee
J
Jamie • solo_traveller • gb
5
Pros:

Always go here amazing hotel.

Cons:

Rooms state have air con but it never works

2026-07-25 • via Nuitee
T
Thomas • solo_traveller • gb
7
2026-07-25 • via Nuitee
L
Lisa • couple • gb
6
Pros:

Excellent location right in the centre everything you need is less than a ten minute walk away. A lot of shops and restaurants are less than five. Clean and well maintained. Really nice vibe about the place. Spacious rooms and hallways. Cheap for one nights stay in the city.

Cons:

The booking stated we would have a double bed but it was two single beds pushed together. Also very hard and seemed to be sloped, had a very bad nights sleep. Didn’t complain as we were only there for one night but make sure to check what set up you have before going up to your room. The air con was awful. The worst I’ve had in a hotel room. We had a standard double so could be better in the more expensive rooms.

2026-07-25 • via Nuitee
E
Emma • extended_group • gb
10
Stay here often and always a good experience
Pros:

Location and staff

Cons:

AC could have been cooler

2026-07-24 • via Nuitee
H
Heidi • couple • gb
10
Pros:

It’s in a great location.

2026-07-24 • via Nuitee
A
Amanda • extended_group • gb
8
2026-07-24 • via Nuitee
R
Roberta • solo_traveller • gb
10
2026-07-24 • via Nuitee
P
Pavlo • solo_traveller • za
8
2026-07-24 • via Nuitee
N
Neil • couple • gb
10
Fantastic place and value
Pros:

Great quality hotel, very smart and comfortable

Cons:

No issues

2026-07-24 • via Nuitee