Motel One Manchester-Royal Exchange

Hotels
8.6 (2262 reviews)
15 CROSS STREET , Manchester , gb

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Soundproof rooms
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Location
Service
Comfort
Cons:
Cleanliness
Room Size
Breakfast Variety

Categories

Cleanliness
7.86
Some guests indicated the bathroom cleanliness was subpar, mentioning unclean toilets and showers.
Service
9.33
Guests noted the staff were friendly, helpful, and polite.
Location
9.87
Multiple reviews highlighted the perfect central location, close to shops and attractions.
Room Quality
8.32
Rooms were described as clean and comfortable, though some mentioned they were small.
Amenities
8.35
Breakfast options and availability of gluten-free choices were appreciated, but improvement was suggested.
Value for Money
8.31
Fair value for the price, though some pointed out issues with space versus cost.
Food and Beverage
7.86
Reviewers indicated the breakfast could have had a larger selection.
Overall Experience
8.93
Overall, guests had a positive experience, enjoying their stay and expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:25

Property Description

Luxurious Rooms with Modern Amenities

Indulge in a stay at Motel One Manchester-Royal Exchange, where each room offers air conditioning, a flat-screen TV, and premium Egyptian cotton sheets. The private bathrooms feature rain showers and complimentary toiletries for a touch of luxury.

Relaxing One Lounge Experience

Unwind in the stylish One Lounge, where guests can savor a selection of coffee, wine, cocktails, and snacks. Whether you're looking for a morning pick-me-up or a nightcap, the lounge provides the perfect setting to socialize or simply enjoy a moment of tranquility.

Convenient 24-Hour Reception

Feel at ease with our 24-hour reception, ensuring assistance is always at hand whenever you need it. Whether it's a late check-in or a query about the local area, our dedicated staff are here to make your stay seamless.

Book your stay at Motel One Manchester-Royal Exchange for a delightful blend of comfort and convenience.

Important information:

When booking more than 10 rooms, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.6
Based on 2262 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.87
Room Quality: 8.32
Amenities: 8.35
Value for Money: 8.31
Food and Beverage: 7.86
Overall Experience: 8.93
W
White • couple • gb
9
2026-03-15 • via Nuitee
S
Shannon • couple • gb
10
Amazing
Pros:

Loved my stay, my room and staff were lovely!

2026-03-14 • via Nuitee
M
Matthew • couple • gb
9
Would defo use again and explore chain in other places to visit, thank you
Pros:

Comfy bed. Great staff-but could do with couple more esp at bar in 22:00+ instead relying on (very good) reception staff!

Cons:

Not their fault as I should have booked on site parking but local parking is an issue (2 hr max meters)

2026-03-14 • via Nuitee
R
Robert • couple • gb
9
Pros:

Great location and awesome place for a night in MCR 💙

2026-03-14 • via Nuitee
A
Amy • couple • gb
10
2026-03-14 • via Nuitee
A
andrew • solo_traveller • gb
7
Good accommodation in good location
Pros:

Good location. Modern and clean. Lovely staff.

Cons:

Impersonal and sterile

2026-03-14 • via Nuitee
H
Huseyin • couple • tr
8
grear
Pros:

Location is so good

Cons:

the room is alittle bit van be bigger and why not have any free water in the room

2026-03-14 • via Nuitee
D
Daniela • couple • gb
10
2026-03-14 • via Nuitee
S
Sian • couple • gb
10
2026-03-13 • via Nuitee
P
Philip • couple • gb
10
The staff were brilliant and made our stay a pleasure.
Pros:

Loved the variety of choice considered dietary requirements.

Cons:

Just one issue, We were not keen on the plastic cups in our room especially for drinking hot drinks, would have preferred pot cups similar to the ones used for the breakfast.

2026-03-13 • via Nuitee
E
Emma • couple • gb
10
Pros:

Clean, ideal location, friendly staff

Cons:

Room could be a bit bigger

2026-03-13 • via Nuitee
R
Robert • solo_traveller • gb
10
2026-03-13 • via Nuitee
Q
Querida • couple • gb
8
2026-03-13 • via Nuitee
A
Anita • couple • gb
9
2026-03-13 • via Nuitee
A
Alfred • solo_traveller • gb
7
2026-03-13 • via Nuitee
S
sylvia • couple • gb
10
Excellent
Pros:

Very clean and comfortable, very quiet and relaxing

Cons:

Liked everything The choice of breakfast was not my husband’s cup of tea so we decided to go out for breakfast so maybe a few more options would be good

2026-03-13 • via Nuitee
A
Andrew • extended_group • gb
9
2026-03-13 • via Nuitee
J
Jackie • solo_traveller • gb
9
Overall lovely stayp
Pros:

Comfy bed, clean room, eco friendly products, staff were friendly and helpful.

Cons:

Bar service was poor, no one around to serve customers.

2026-03-13 • via Nuitee
J
Jean-Pierre • solo_traveller • gb
7
Cons:

No gym or exercise facilities. No desk in room.

2026-03-13 • via Nuitee
F
Florence • couple • gb
9
All round winner!
Pros:

Perfect city centre location, stylish, clean and spacious rooms for a bargain price. Great bar and prices also! Second time we’ve stayed here and it is our go to for Manchester.

Cons:

Nothing, great stay.

2026-03-13 • via Nuitee