Ocak Aparthotel

Hotels
7.5 (303 reviews)
Jülicher Straße 15 , Berlin , de

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Cleanliness issues
Poor service response

Categories

Cleanliness
6.64
Several reviews highlighted issues with cleanliness, including finding shaving equipment left by previous guests.
Service
7.61
Mixed reviews; some noted helpful staff while others reported unresponsive service.
Location
8.65
Multiple reviews praised the great location of the hotel.
Room Quality
6.6
Comments about outdated decor and poor room conditions were noted, impacting the score.
Amenities
7.63
Amenities received mixed feedback; there were issues with kitchen supplies in rooms.
Value for Money
8.09
Some guests felt the price was justifiable for the quality but expect better standards based on rates.
Food and Beverage
7.14
Concerns about breakfast and a lack of quality in food options negatively affected this category.
Overall Experience
7.61
Overall feedback includes both positive and negative sentiments, balancing out to a moderate experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:03

Property Description

Centrally Located in Berlin
Located just a 5-minute walk from Gesundbrunnen Train Station, Ocak Apartment & Hotel offers a convenient and vibrant stay in the heart of Berlin.

Comfortable Studios and Apartments
The classically furnished studios and apartments are equipped with modern amenities including air conditioning, free WiFi, flat-screen satellite TV, and kitchenette. The private bathrooms feature a shower and hairdryer, ensuring a comfortable stay for guests.

On-Site Restaurant
Indulge in delicious meals at the on-site restaurant, offering a convenient dining option for guests looking to savor local and international cuisine.

Book now for a memorable stay at Ocak Apartment & Hotel, just 3.5 km from Alexanderplatz and 32 km from Berlin Brandenburg Airport.

Important information:

Please note that kitchen utensils and a microwave are available upon request for a surcharge.

Please note the studios and most of the apartments are not wheelchair-accessible. Subject to availability, one of the apartments is wheelchair-accessible but it does not have a separate bedroom.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property is located in a pedestrian-only zone.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TXL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 18 per day.

Location

Guest Reviews

7.5
Based on 303 reviews
Cleanliness: 6.64
Service: 7.61
Location: 8.65
Room Quality: 6.6
Amenities: 7.63
Value for Money: 8.09
Food and Beverage: 7.14
Overall Experience: 7.61
L
Luke • solo_traveller • ie
10
2026-07-03 • via Nuitee
C
Charles • couple • gb
8
2026-07-02 • via Nuitee
P
Paweł • solo_traveller • pl
10
Pros:

Wszystko było perfekcyjne.

2026-07-01 • via Nuitee
V
verena • couple • de
2
Pros:

sehr modernes Hotel

Cons:

personal nicht hilfsbereit, Sprachschwierigkeiten und verständnisschwierigkeiten.
mein Auto stand in der Tiefgarage und ging nicht mehr an. Daraufhin brauchte ich Hilfe. nachdem die erste Person an der Rezeption nicht verstanden hat, was ich wollte und einfach weggegangen ist konnte der andere an der Rezeption mir auch nicht weiterhelfen. nachdem ich selber jemanden gefunden habe und die mir in der Tiefgarage das Auto überbrückt haben, wollte ich mit meinem Auto rausfahren und das Tor ging nicht mehr hoch. Es war 0:30 Uhr. Das Personal an der Rezeption konnte wieder nicht helfen und meinte irgendwann einfach, Wir haben das Tor kaputt gemacht und ist mitten im Gespräch weggegangen.
Nachdem wir mindestens fünf mal zur Rezeption gegangen sind, damit das Tor irgendwie aufgemacht wird, damit wir rausfahren konnten, ist dann mal jemand mitgekommen und nach unserer Aufforderung wurde der Manager angerufen. dann ging nach über 1 Stunde das Tor hoch, und ich musste alles doppelt und dreifach zahlen.
Am nächsten Morgen stand mein Auto draußen auf den Parkplätzen und ging auch nicht mehr an. Dann haben wir jemanden gerufen, der uns überbrückt. Am Ende sollte uns jemand von der Rezeption das Tor aufmachen, damit wir so rauskommen können, da wir vorher das ticket schon bezahlt hatten, dann kam von der Rezeption nur ,,zum Glück fahren sie jetzt endlich nach Hause“,
es war sehr sehr unprofessionell

2026-07-01 • via Nuitee
M
Małgorzata • solo_traveller • pl
3
Wysoka cena nieadekwatna do jakości
Pros:

Apartament duży, blisko dworca.

Cons:

Nie polecam. Mimo, że apartament jest z aneksem kuchennym i lodówką, jest nie do użytku. Aneks zawiera pełno pustych szaf i zlew. Żadnego wyposażenia, nawet łyżeczki. Jest czajnik i dwa kubki, to wszystko. Hitem jest zupełnie nie działająca lodówka. Było to zgłaszane do personelu, oczywiście żadnej reakcji, tak jest i już. Pokój, bo apartamentem ciężko to nazwać był bardzo, bardzo duszny i gorący. Klimatyzacja nie robi dosłownie nic, a pod oknami głośno. Personel nie potrafi wystawić faktury i jest bardzo niemiły, szczególnie pani w blond włosach. Cena za ten pokój jest nieadekwatna do jakości. Płaci się za czterogwiazdkowy apartament, a jakość i obsługa dwugwiazdkowego.

2026-07-01 • via Nuitee
R
Raymond • solo_traveller • gb
10
Pros:

We have stayed here a number of times

Cons:

Nothing really

2026-07-01 • via Nuitee
C
C5494MVdang • Business
4
Bad Wifi
Pros:

I was there a few weeks ago on a short business trip. The room was decent and had an okay view of a local football pitch. The thing that really annoyed me was the Wi-Fi. It was bad quality, which went against what was mentioned online. When I raised this with the guy at reception, he was ridiculously unhelpful. In a big, modern hotel in 2026, you'd expect a good level of Wi-Fi, and this simply wasn't the case. It had a negative impact on my trip, and I would not stay here again.

2026-06-30 • via Tripadvisor
B
Burhan • family_with_children • dk
2
Det kan i gør beder til de penge vi betaler for
Pros:

At det var centralt

Cons:

Receptionen de vil dårligt nok hjælpe os med at cjek ind vi skulle selv gør det på en tablet

2026-06-30 • via Nuitee
D
Dominika • solo_traveller • pl
7
Pros:

Lokalizacja

Cons:

Bardzo nie spodobało mi się zachowanie jednego z pracowników podczas śniadania. Pan kilka razy mnie pytał z jakiego pokoju, a później zapytał czy jestem Rosjanką. Kiedy zaprzeczyłam i zapytałam skąd to pytanie to odwrócił się na pięcie i już nie odpowiedział. Bardzo dziwna sytuacja. Dodatkowo poruszanie się po obiekcie jest nieintuicyjne i brakuje informacji co, gdzie i jak. A brak personelu na miejscu dodatkowo pogłębia ten problem

2026-06-30 • via Nuitee
M
Marian • solo_traveller • de
10
Pros:

Die Betten und die Kopfkissen.

Cons:

Dass das Internet nicht funktionierte, auf welches ich beruflich angewiesen war.

2026-06-30 • via Nuitee
I
Irene • couple • es
10
2026-06-28 • via Nuitee
A
Amjad • solo_traveller • de
10
Pros:

The room was very comfortable and clean.

Cons:

the kitchen is currently very basic with just a kettle, a small fridge, and a sink. It would be a great improvement if you could add a small stove, a microwave, or some basic kitchen essentials to make it more useful for longer stays.

2026-06-25 • via Nuitee
T
Torge • solo_traveller • de
9
2026-06-17 • via Nuitee
E
Ezgi • solo_traveller • tr
10
Pros:

Bir daha Berlin'e gelirsem kesinlikle burada kalırım

2026-06-16 • via Nuitee
A
Anja • solo_traveller • de
5
2026-06-15 • via Nuitee
N
Nathalie • couple • ca
8
2026-06-14 • via Nuitee
B
Björn • extended_group • de
8
Pros:

Lage, Sauberkeit und Anbindung top.

2026-06-14 • via Nuitee
H
Horst • solo_traveller • de
9
2026-06-13 • via Nuitee
A
Alessandro • solo_traveller • it
10
2026-06-12 • via Nuitee
J
Jörg • solo_traveller • de
7
Pros:

Alles wie zu erwarten. Sauber, kompakt aber ohne Esprit.

2026-06-12 • via Nuitee