Casa Ganesh Tulum-Beachfront hotel by Ahau Collection

Hotels
8.8 (204 reviews)
Avenida Boca Paila KM 7.6 , Tulum , mx

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Luggage storage
Safety deposit box
Tour desk
Massage services
Shuttle service (additional charge)
Concierge service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Good value for money
Cons:
Noise at night
Cleanliness concerns due to seaweed
Food quality inconsistencies

Categories

Cleanliness
8.3
Some concerns about cleanliness due to seaweed on the beach and mosquitoes.
Service
9.3
Staff were accommodating and friendly, providing excellent service.
Location
8.8
Great location near the beach, though it can be noisy at night.
Room Quality
8.8
Rooms were comfortable and well-appointed.
Amenities
8.8
Nice amenities, including a pool, though some advertised features were not available.
Value for Money
9.3
Good value for the accommodations received.
Food and Beverage
8.3
Food quality was below expectations at the beach club.
Overall Experience
8.8
Overall a positive experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:14

Property Description

Beachfront Oasis in Tulum

Seaside Serenity: Enjoy the gentle sea breeze and stunning ocean views from select rooms with private balconies.

Vibrant Location: Immerse yourself in Tulum's lively dining, beach club, and nightlife just steps away from the hotel.

Personalized Experiences: Let our tour desk curate your perfect itinerary while you stay connected with complimentary WiFi.

Ready to experience the beauty of Tulum at Casa Ganesh? Book your stay now for an unforgettable beachfront getaway!

Important information:

Casa Ganesh is always improving its facilities and growing to offer you a wonderful vacation in Tulum. For this reason we'll have capital improvements at the property.
To show our appreciation for your loyalty and support, we will be offering special rates on your reservation from August to October.

Casa Ganesh Tulum is part of a small group of properties on the Riviera Maya and the reservations center is located on Hotel Villa Pescadores. Hotel Villa Pescadores, on behalf of Hotel Casa Ganesh, will charge your card in order to ensure your reservation on Hotel Casa Ganesh.
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Construction is going on near the property. During this period, guests may experience some noise or light disturbances.This property might host on-site functions, so noise may be audible in some rooms.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.8
Based on 204 reviews
Cleanliness: 8.3
Service: 9.3
Location: 8.8
Room Quality: 8.8
Amenities: 8.8
Value for Money: 9.3
Food and Beverage: 8.3
Overall Experience: 8.8
H
Holger family_with_children de
10
Paradies.
Pros:

Rundum perfekt und direkt am Strand.

Cons:

Nichts. Aber wer seine absolute Ruhe braucht, sollte wissen: Direkt neben der Villa ist ein Beachclub, der abends schon eine ganze Weile laute Musik spielt. Uns hat es überhaupt nicht gestört.

2026-03-11 via Nuitee
N
Naouel couple fr
6
Pros:

La chambre est propre et l'emplacement de l'hôtel.

Cons:

La chambre était bien humide et sombre.Nous n'avons pas de chance , nous avons eu la chambre n°1 au fond du passage, la plus éloignée de la mer et la plus proche de l'accueil.Donc pas d'accès soleil.On ententait plus le bruit de la route que les vagues.
Le moment de check in nous avons laissé une caution de 50$.Nous avons rendu la chambre dans un parfait état et rien n'était signalé le moment de check out.
Les 50$ ont été prélevés sans raison et nous n'avons pas réussi à les récupérer.(Pas de réponse de l'hôtel)

2026-03-05 via Nuitee
M
Mary couple ua
10
I enjoyed staying at this hotel. I would recommend it to those who love nightlife and the beach.
Pros:

A small hotel with its own access to the beach, attentive staff, and rooms equipped with everything you need for a comfortable stay.

Nothing can outweigh the fact that you can walk straight out of your room onto the beach and witness a magnificent sunrise.

Cons:

There are many venues nearby playing different kinds of music, so if you prefer sleeping in silence, this will definitely bother you. Moreover, the music wasn’t exactly to my taste, which made it a bit irritating. However, if you come back later than 2 a.m., it doesn’t matter at all.

2026-03-01 via Nuitee
M
María family_with_children es
10
2026-03-01 via Nuitee
A
Anna couple gr
10
2026-02-27 via Nuitee
L
Ligita couple lt
5
2026-02-25 via Nuitee
C
Catherine couple us
5
Perfect if you’re Deaf
Pros:

The look of the hotel was beautiful. Visually, it’s a little gem, like a secret garden tucked away in a place where you’d almost miss it. You come in the gates and it’s a surprisingly beautiful oasis. I couldn’t say anything bad about the room or the housekeeping staff either— the bed was comfortable and the room was lovely—just as pretty as pictured. It was kept very clean and we appreciated the water cooler and mini fridge. Beach access was fantastic - you’re steps from the beach, and close to the center of town if that’s what you want. But be careful what you wish for. That convenience comes with other things.

Cons:

The only complaint I had about the property was unfortunately bad enough to eclipse all of its good qualities: the loud techno-pop that you can hear being played at deafening volumes at all hours of the night and day. This is something that doesn’t come through in pictures and that completely cancels out the peaceful vibe they created (and that we were looking for when we booked our vacation). To be clear, the music is NOT coming from Casa Ganesh itself— it’s from the club next door (La Rosa Negra, I believe) but if you walk around this area you’ll find that pretty much every place around here has a DJ near the beach blasting the same stuff. Not much actual music, just lots of thumping base, so loud that you can’t hear the ocean. It starts in the morning and continues through the day into the night. The beautiful breakfast they provide for you at the club is wonderful—but even over there they start playing the techno shortly after breakfast is over. We booked for 5 nights, but after the second night at Casa Ganesh we booked a room elsewhere (much further down the beach next to La Zebra where it’s quieter), and slept there instead, even though it meant paying in two places. It was either that or fly home early. Earplugs/headphones weren’t the answer, because you’d have to wear them 24/7, not just while you slept, and I didn’t come on vacation to wear noise cancelling headphones the entire time and not be able to spend time with my husband. I feel sorry for the proprietors because it’s really not their fault, and if you’re into a party atmosphere and don’t mind loud music—or if you plan to be on excursions outside of town all day (because remember, the thumping bass is in the morning and afternoon too, not just at night) then this place might be just fine for you.

2026-02-23 via Nuitee
S
Stefsnie couple de
2
To avoid
Pros:

Nice staff

Cons:

The hotel is located next to a large construction site. It was noisy all day, with walls and even the bed shaking, plus constant dust. After construction stopped at 6 p.m., loud bass from nearby clubs and restaurants continued until 1:30 a.m., making the bed vibrate again.

The towels were old, there was no refrigerator (only a cooler bag), and although breakfast at the nearby hotel was okay, the staff was extremely unfriendly. The beach was full of foul-smelling seaweed that wasn’t removed.

Overall, our stay was a big disappointment.

2026-02-14 via Nuitee
P
Patrik couple de
9
Pros:

Die Lage direkt am Beach war super. Das Bett war bequem und angenehm breit für 2 Personen. Unser Wunsch nach einem Kühlschrank wurde sofort umgesetzt. Wir hatten mit der Lautstärke des angrenzenden Club Glück, da unser Zimmer Richtung Meer war und wir die Musik wenig gehört haben. Parkplatz war nur 5 Minuten entfernt und Auto stand sicher.

Cons:

Die Anlage ist etwas beengt in einem langen Schlauch zwischen Straße und Beach.
Frühstück war inklusive, jedoch etwas mager und wir hätten auch einen zweiten Kaffee oder einen Cappuccino ohne Aufpreis genommen.

2026-02-13 via Nuitee
S
Simone couple de
7
Pros:

Man konnte den Strand und Frühstück im nahegelegenen Ahau nutzen, was den Aufenthalt wesentlich angenehmer machte. Das Frühstück dort war sehr lecker und der Strand sehr schön.

Cons:

Leider viel zu teuer für das was man bekommt (wie fast alles in der Tulum Hotelzone), kleines Zimmer, das muffelig roch. Laute Musik in der Nacht.

2026-02-08 via Nuitee
I
Isadora family_with_children br
6
Não correspondeu às expectativas
Pros:

A equipe é muito gentil, em especial a recepcionista.

Cons:

Casa Ganesh fica ao lado de um beach club onde ocorreram festas todas as noites. O ruído é tanto que a administração oferece aos hóspedes tampões de ouvidos. Há também problemas de manutenção, como falta de água e episódio de banho frio. O cafe da manhã é num hotel parceiro, e requer um deslocamento de cerca de 500 metros. O serviço é a la carte, com poucas opções, e muito demorado. O estacionamento também fica a 10 min de caminhada.

2026-01-28 via Nuitee
S
Sam couple ca
8
Central location, bed is comfy, rustic vibe. Nice perks at sister locations. Bit loud with the restaurant/ bar next
Pros:

Central location, nice basic room with everything you need for a beach vacay. Nice breakfast at the sister property

Cons:

Bit loud with the restaurant next door

2026-01-27 via Nuitee
V
Victoria family_with_children us
10
Exceptional customer service!
Pros:

Exceptional customer service from Teresa! She was very accommodating and went above and beyond. Our room was steps away from the beach. The beach in front of Casa Ganesh was well-maintained and clean.

Cons:

N/A

2026-01-19 via Nuitee
P
Paige extended_group ca
8
Great location, good rooms, boutique accommodations
Pros:

The location is great, despite not having a restaurant or beach club on site they provided it through nearby facilities, which were amazing. The staff was so helpful and accommodating. The rooms are classic tulum rustic definitely not luxe, if that’s what you’re looking for, but they are comfortable, clean and well furnished.

2026-01-18 via Nuitee
K
Katharina couple us
9
Love it!
Pros:

Cool setup. Great vibe and location

Cons:

Close to noisy restaurant.

2026-01-16 via Nuitee
I
Iro couple gr
10
Pros:

Κυρίως η τοποθεσία

2026-01-12 via Nuitee
G
Grazvydas couple lt
1
2026-01-11 via Nuitee
M
Michal couple no
9
All good
Pros:

Nice room, close to beach. Friendly staff. Really almost nothing to complain about.

Cons:

To much nagging about tips during included breakfast. Long waiting time for breakfast.

2026-01-10 via Nuitee
B
Bora couple tr
8
2026-01-10 via Nuitee
M
Maria solo_traveller ch
10
Pros:

Beautiful rooms, central location and the best most forthcoming staff

2026-01-10 via Nuitee