Urban Garden Hotel

Hotels
7.9 (1679 reviews)
VIA DI REBIBBIA 18 , Rome , IT

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Close to metro / easy access to city center
Friendly, patient and helpful staff (24h reception)
Clean, new or well-maintained rooms
Free/private parking and monitored parking nearby
On-site bar and garden/terraces
Cons:
Some guests find it far from central attractions (transport costs)
Breakfast sometimes described as scant with little variety
Noise and poor soundproofing reported; staff sometimes slow to intervene
Inconsistent room servicing/cleaning schedule for some guests
Occasional small room issues (small bathroom, TV/amenity faults) and parking security/access concerns

Categories

Cleanliness
8.2
Rooms are frequently described as clean and new; however a few guests reported problems with cleaning schedules and occasional missed/late room servicing.
Service
8.6
Staff is repeatedly praised as friendly, patient and helpful (24h reception, helpful at check-in); a minority reported poor handling of noisy guests and rigid booking/refund policies.
Location
9
Consistently noted for close proximity to the metro (Rebibbia) making access to the center easy; a few guests felt it was far from central attractions and incurred transport costs.
Room Quality
7.8
Many guests describe rooms as spacious and comfortable, newer and well maintained; isolated issues reported (small bathroom, non-working TV, missing tea/coffee items).
Amenities
8.1
Positive mentions: free/private parking, monitored parking nearby, garden/terraces and an on-site bar; drawbacks include parking accessibility/security concerns and limited on-site facilities for some guests.
Value for Money
6.5
Mixed perceptions: some find the stay acceptable, while others feel it is not worth the cost due to transport expenses to central Rome and occasional service shortcomings.
Food and Beverage
6.8
Breakfast received mixed feedback — several guests enjoyed it, but others described it as very scant with limited variety and did not repeat.
Overall Experience
8.2
Overall sentiment is mixed-leaning-positive: many guests recommend the hotel for location, cleanliness and staff, while a noticeable minority report severe issues (noise, cleaning timing, distance to center) that impacted their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-07 22:19

Property Description

Charming Accommodation in Rome

Comfortable Rooms with Garden Views
Experience a stay at Urban Garden Hotel where each room is equipped with modern amenities including a flat-screen TV and a private bathroom. Enjoy the serene garden view from your window and relax in comfort during your visit.

Convenient Facilities and Services
Start your day with a delicious continental breakfast and take advantage of the 24-hour front desk assistance. Stay connected with complimentary WiFi throughout the property. The shared lounge, sun terrace, and bar provide perfect spots to unwind after a day of exploring Rome.

Explore Rome with Ease
Located just a short distance from Rebibbia Metro Station, our hotel offers easy access to the city's top attractions. For guests looking to stay active, cycling opportunities are available nearby. Book your stay at Urban Garden Hotel for a memorable Roman getaway.

Important information:

When booking 5 or more rooms, different policies and additional supplements may applyGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.9
Based on 1679 reviews
Cleanliness: 8.2
Service: 8.6
Location: 9
Room Quality: 7.8
Amenities: 8.1
Value for Money: 6.5
Food and Beverage: 6.8
Overall Experience: 8.2
E
Esmir • couple • al
9
2026-11-07 • via Nuitee
G
Giorgio • solo_traveller • it
2
Serata terribile
Pros:

Niente

Cons:

Tutto

2026-11-06 • via Nuitee
M
Michele • solo_traveller • it
8
2026-11-02 • via Nuitee
M
Marco • family_with_children • de
10
Gute Lage
Pros:

Sehr gute Lage. Von hier aus kann man sehr einfach die öffentlichen Verkehrsmittel erreichen und die Stadt besichtigen.
Parkplatz vorhanden.
Unterkunft war sehr sauber und mit allem ausgestattet.

2026-11-01 • via Nuitee
S
Sem • family_with_children • tr
5
Fiyat performans oteli çok büyük beklentiye girmeyin
Pros:

Çalışanlar ellerinden geleni yapıyorlar

Cons:

Konumu maalesef şehrin kötü bir tarafındaydı. Özellikle metro durağı çevresi ailelere uygun değildi.

2026-10-30 • via Nuitee
J
John • family_with_children • gb
4
Unfinished units next to derelict buildings and any infestation
Pros:

Staff were all friendly and helpful

Cons:

We were in what looked like new rooms that were attached both above and behind to abandoned derelict buildings (next to these was also where the car parking was). The bathroom was overly big and the bedroom/living area far too small meaning with a cot and cases in we were struggling to get round. We saw ants throughout our stay but by the final day there was an infestation of them. The finish of the room was incredibly poor with bottoms of walls not painted and random brush marks on the wall where painting has been done very poorly. The shower filled up very quickly and the toilet system is incredibly loud.

2026-10-29 • via Nuitee
A
andresini • solo_traveller • it
6
2026-10-28 • via Nuitee
A
Arturo • family_with_children • it
10
Pros:

Top, camere pulite e ordinate.

Cons:

Assenza ascensore.

2026-10-28 • via Nuitee
S
szszgabi • extended_group • ro
10
2026-10-25 • via Nuitee
C
Ciro • solo_traveller • be
8
Pros:

La sympathie du personnel, l'emplacement, la chambre.

Cons:

Un peu loin de Rome

2026-10-22 • via Nuitee
R
Raphaëlle • solo_traveller • fr
9
Très bon hôtel, bon emplacement
Pros:

Bon emplacement, proche de la station de métro
Très bons équipements!
Salle de bain tout confort
Supermarchés proches

Cons:

/

2026-10-21 • via Nuitee
N
Nica • extended_group • ro
10
2026-10-20 • via Nuitee
M
Maddalena • extended_group • it
10
Devo fare i complimenti allo staff per aver organizzato senza preavviso e al meglio un apertivo per la mia laurea nella
Pros:

Tutto

2026-10-20 • via Nuitee
E
Eliana • family_with_children • es
10
Volveria
Pros:

La ubicacion muy cerca al metro. El personal genial. Nos trataron increible. Todo nuevo.

Cons:

El desayuno basico, pero acorde al precio. Por poner algo.

2026-10-16 • via Nuitee
A
ANTONIO • solo_traveller • it
7
Pros:

La posizione

Cons:

Per quello che si paga in camera, una bottiglia d’acqua la dovrebbero fare almeno trovare come tutti gli alberghi, poi la colazione dovrebbe essere più di qualità in base al prezzo cagato sempre

2026-10-14 • via Nuitee
M
Mara • solo_traveller • it
9
Ottimo
Pros:

Stanza accogliente e priva di rumori, tutto ristrutturato e nuovo

Cons:

Appena si toglieva la chiave si spegnava tutto anche il
Condizionatore e non si poteva trovare la stanza fresca al rientro dato che faceva un caldo pazzesco

2026-10-13 • via Nuitee
A
alessio • solo_traveller • it
9
Ottimo compromesso per visitare Roma
Pros:

Stanza pulita,staff gentile, posizione strategica a cinque minuti a piedi dalla metro linea B Rebibbia e appena esci dal raccordo.
Parcheggio privato e video controllato.

Cons:

Tapparelle della stanza da sistemare meglio

2026-10-12 • via Nuitee
G
gisotti • couple • it
10
2026-10-12 • via Nuitee
B
benoit • couple • fr
9
Bel emplacement
Pros:

La proximité du métro, chambre spacieuse, amabilité du personnel , à l’écart de la route principale donc calme.

Cons:

Petit déjeuner moyen. Plus de « boules de pain » si on arrive un peu tard.

2026-10-10 • via Nuitee
J
jessica • couple • it
8
2026-10-10 • via Nuitee