Urban Garden Hotel

Hotels
7.9 (1611 reviews)
VIA DI REBIBBIA 18 , Rome , it

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Close to metro / easy access to city center
Friendly, patient and helpful staff (24h reception)
Clean, new or well-maintained rooms
Free/private parking and monitored parking nearby
On-site bar and garden/terraces
Cons:
Some guests find it far from central attractions (transport costs)
Breakfast sometimes described as scant with little variety
Noise and poor soundproofing reported; staff sometimes slow to intervene
Inconsistent room servicing/cleaning schedule for some guests
Occasional small room issues (small bathroom, TV/amenity faults) and parking security/access concerns

Categories

Cleanliness
8.2
Rooms are frequently described as clean and new; however a few guests reported problems with cleaning schedules and occasional missed/late room servicing.
Service
8.6
Staff is repeatedly praised as friendly, patient and helpful (24h reception, helpful at check-in); a minority reported poor handling of noisy guests and rigid booking/refund policies.
Location
9
Consistently noted for close proximity to the metro (Rebibbia) making access to the center easy; a few guests felt it was far from central attractions and incurred transport costs.
Room Quality
7.8
Many guests describe rooms as spacious and comfortable, newer and well maintained; isolated issues reported (small bathroom, non-working TV, missing tea/coffee items).
Amenities
8.1
Positive mentions: free/private parking, monitored parking nearby, garden/terraces and an on-site bar; drawbacks include parking accessibility/security concerns and limited on-site facilities for some guests.
Value for Money
6.5
Mixed perceptions: some find the stay acceptable, while others feel it is not worth the cost due to transport expenses to central Rome and occasional service shortcomings.
Food and Beverage
6.8
Breakfast received mixed feedback — several guests enjoyed it, but others described it as very scant with limited variety and did not repeat.
Overall Experience
8.2
Overall sentiment is mixed-leaning-positive: many guests recommend the hotel for location, cleanliness and staff, while a noticeable minority report severe issues (noise, cleaning timing, distance to center) that impacted their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-07 22:19

Property Description

Charming Accommodation in Rome

Comfortable Rooms with Garden Views
Experience a stay at Urban Garden Hotel where each room is equipped with modern amenities including a flat-screen TV and a private bathroom. Enjoy the serene garden view from your window and relax in comfort during your visit.

Convenient Facilities and Services
Start your day with a delicious continental breakfast and take advantage of the 24-hour front desk assistance. Stay connected with complimentary WiFi throughout the property. The shared lounge, sun terrace, and bar provide perfect spots to unwind after a day of exploring Rome.

Explore Rome with Ease
Located just a short distance from Rebibbia Metro Station, our hotel offers easy access to the city's top attractions. For guests looking to stay active, cycling opportunities are available nearby. Book your stay at Urban Garden Hotel for a memorable Roman getaway.

Important information:

When booking 5 or more rooms, different policies and additional supplements may applyGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.9
Based on 1611 reviews
Cleanliness: 8.2
Service: 8.6
Location: 9
Room Quality: 7.8
Amenities: 8.1
Value for Money: 6.5
Food and Beverage: 6.8
Overall Experience: 8.2
S
Stefano • couple • it
8
Pros:

Accoglienza ed efficienza della segreteria

Cons:

L'orario di pulizia della stanza Ad a1

2026-08-08 • via Nuitee
L
László • solo_traveller • hu
10
2026-08-08 • via Nuitee
L
László • solo_traveller • hu
10
Pros:

Minden. Egy tökéletes szállás.

2026-08-08 • via Nuitee
D
Daniele • family_with_children • it
6
Pros:

Buona posizione essendo vicino alla fermata della metro e percheggio auto privato molto comodo.

Cons:

Bagno decisamente piccolo per una quadrupla

2026-08-08 • via Nuitee
S
Sara • solo_traveller • pl
9
All recommendations
Pros:

Location, very close to the bus & metro station
Rooms, basic but clean
Staff, very kind and helpful. They let us store our luggage until we had to head to the airport

Cons:

Breakfast, nothing special, but typical Italian hotel breakfast so depends what you expect

2026-08-07 • via Nuitee
S
samir • solo_traveller • fr
9
Pros:

L'accueil

Cons:

Rien

2026-08-06 • via Nuitee
M
Myroslav • family_with_children • cz
10
2026-08-06 • via Nuitee
O
Omar • solo_traveller • nl
9
Pros:

الطاقم جيد ومتعاون
الغرف مريحة فقط اول يوم كان الغرفة يوجد قليل من الضوضاء ولكن تم نقلنا الى غرفة مريحة ولا يوجد ضوضاء فيها

Cons:

اول يوم قليل من الضوضاء من مكيف الغرفة المجاورة

2026-08-06 • via Nuitee
M
Martin • solo_traveller • cd
8
Pros:

L'accueil.

Cons:

Le fait le petit-déjeuner n'est inclu au pris du séjour.

2026-08-06 • via Nuitee
B
brunetto • solo_traveller • fr
8
Pros:

Belle chambre
équipement qui fonctionne bien
Climatisation ok

Cons:

Quelque fourmi dans la chambre

2026-08-05 • via Nuitee
J
JORGE MANUEL • solo_traveller • es
10
Pros:

El personal de recepción es encantador. Son muy amables. Todo muy bien.

2026-08-05 • via Nuitee
L
Lydia Martinez • solo_traveller • es
9
Pros:

Parking, ubicación perfecta si vas con coche porque tienes la parada de metro muy cerca por donde pasa la linea que te lleva a todos los monumentos.

Cons:

Nuestro baño ,al no tener ventanas, desprendía mal olor

2026-08-05 • via Nuitee
W
Waheb • solo_traveller • il
10
2026-08-04 • via Nuitee
N
Nicolas • solo_traveller • fr
8
2026-08-04 • via Nuitee
S
Sainton • solo_traveller • rs
6
Unorganized and chaotic staff
Pros:

Nice clean hotel

Cons:

They cancel the order on booking for no show, even though we were at the hotel on time.
Also, they give different room then we booked, and day later they gave the right room.
They didn’t want to help my mother with transportation to the airport.

2026-08-04 • via Nuitee
D
Donadeo • solo_traveller • it
10
Ottimo, consigliato
Pros:

Pulizia delle camere, personale gentile e colazione molto abbondante e varia.

2026-08-03 • via Nuitee
P
Paolo • solo_traveller • it
6
2026-08-03 • via Nuitee
Y
Yelizaveta • solo_traveller • it
9
2026-08-03 • via Nuitee
R
Roberto • solo_traveller • it
8
2026-08-02 • via Nuitee
A
Aleksander • solo_traveller • pl
10
Pros:

The metro and a major bus station were nearby making it easy to travel to the city center the staff was very nice and patient.

2026-07-25 • via Nuitee