Urban Garden Hotel

Hotels
7.9 (1679 reviews)
VIA DI REBIBBIA 18 , Rome , it

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Close to metro / easy access to city center
Friendly, patient and helpful staff (24h reception)
Clean, new or well-maintained rooms
Free/private parking and monitored parking nearby
On-site bar and garden/terraces
Cons:
Some guests find it far from central attractions (transport costs)
Breakfast sometimes described as scant with little variety
Noise and poor soundproofing reported; staff sometimes slow to intervene
Inconsistent room servicing/cleaning schedule for some guests
Occasional small room issues (small bathroom, TV/amenity faults) and parking security/access concerns

Categories

Cleanliness
8.2
Rooms are frequently described as clean and new; however a few guests reported problems with cleaning schedules and occasional missed/late room servicing.
Service
8.6
Staff is repeatedly praised as friendly, patient and helpful (24h reception, helpful at check-in); a minority reported poor handling of noisy guests and rigid booking/refund policies.
Location
9
Consistently noted for close proximity to the metro (Rebibbia) making access to the center easy; a few guests felt it was far from central attractions and incurred transport costs.
Room Quality
7.8
Many guests describe rooms as spacious and comfortable, newer and well maintained; isolated issues reported (small bathroom, non-working TV, missing tea/coffee items).
Amenities
8.1
Positive mentions: free/private parking, monitored parking nearby, garden/terraces and an on-site bar; drawbacks include parking accessibility/security concerns and limited on-site facilities for some guests.
Value for Money
6.5
Mixed perceptions: some find the stay acceptable, while others feel it is not worth the cost due to transport expenses to central Rome and occasional service shortcomings.
Food and Beverage
6.8
Breakfast received mixed feedback — several guests enjoyed it, but others described it as very scant with limited variety and did not repeat.
Overall Experience
8.2
Overall sentiment is mixed-leaning-positive: many guests recommend the hotel for location, cleanliness and staff, while a noticeable minority report severe issues (noise, cleaning timing, distance to center) that impacted their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-07 22:19

Property Description

Charming Accommodation in Rome

Comfortable Rooms with Garden Views
Experience a stay at Urban Garden Hotel where each room is equipped with modern amenities including a flat-screen TV and a private bathroom. Enjoy the serene garden view from your window and relax in comfort during your visit.

Convenient Facilities and Services
Start your day with a delicious continental breakfast and take advantage of the 24-hour front desk assistance. Stay connected with complimentary WiFi throughout the property. The shared lounge, sun terrace, and bar provide perfect spots to unwind after a day of exploring Rome.

Explore Rome with Ease
Located just a short distance from Rebibbia Metro Station, our hotel offers easy access to the city's top attractions. For guests looking to stay active, cycling opportunities are available nearby. Book your stay at Urban Garden Hotel for a memorable Roman getaway.

Important information:

When booking 5 or more rooms, different policies and additional supplements may applyGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.9
Based on 1679 reviews
Cleanliness: 8.2
Service: 8.6
Location: 9
Room Quality: 7.8
Amenities: 8.1
Value for Money: 6.5
Food and Beverage: 6.8
Overall Experience: 8.2
A
André • couple • pt
7
Pros:

Estava bem decorado

Cons:

Água fria para tomar banho, tivemos que pedir para ligar, estava por vezes fria. Faltou papel higiénico.

2026-09-12 • via Nuitee
D
Domenico • solo_traveller • it
6
2026-09-12 • via Nuitee
P
Peter • couple • de
9
2026-09-11 • via Nuitee
M
Marco da Livorno • solo_traveller • it
7
Pros:

Molto vicino alla metro Rebibbia, l'ho scelto per un impegno di lavoro in quella zona. La stanza è molto basica ma c'è tutto.

Cons:

La stanza è virtualmente senza finestra - c'è una piccola finestra ricavata nella porta d'ingresso che non è possibile tenere aperta perché vi è passaggio di persone davanti. L'acqua della doccia al mattino non era calda.

2026-09-11 • via Nuitee
G
GIANLUCA • couple • it
10
2026-09-11 • via Nuitee
L
lazz • solo_traveller • it
8
2026-09-09 • via Nuitee
R
Rita • couple • it
10
Pros:

Tutto ottimo! Ampio parcheggio! Accoglienza al top! Sentirsi come a casa!

Cons:

Mi è piaciuto tutto!

2026-09-09 • via Nuitee
L
lazz • solo_traveller • it
8
2026-09-09 • via Nuitee
A
Antonio • family_with_children • it
7
2026-09-08 • via Nuitee
M
Marharyta • solo_traveller • ua
10
2026-09-07 • via Nuitee
A
Alessandro • solo_traveller • it
10
2026-09-07 • via Nuitee
P
Paweł • family_with_children • pl
9
Pros:

dogodna lokalizacja - obrzeża Rzymu z bezpośrednim transportem metrem do centrum. Elastyczność personelu w dostosowaniu do potrzeb klienta, profesjonalizm w rozwiązywaniu problemów, darmowy parking.

2026-09-06 • via Nuitee
M
Mirjana • extended_group • rs
10
2026-09-06 • via Nuitee
A
ALESSANDRO • solo_traveller • it
10
Pros:

Il servizio ottimo

2026-09-04 • via Nuitee
M
mauro • solo_traveller • it
10
2026-09-04 • via Nuitee
P
Pasquale • solo_traveller • it
10
Pros:

Siamo stati benissimo. Pulizia Eccellente, personale davvero gentile. Consiglio vivamente questa struttura..

2026-09-03 • via Nuitee
F
Francesco • solo_traveller • it
7
2026-09-03 • via Nuitee
G
Gast • solo_traveller • de
6
2026-09-03 • via Nuitee
M
Mara • solo_traveller • it
5
Pros:

La professionalità del personale

Cons:

La zona in cui è ubicato l'hotel ed il fatto di essere stata alloggiata in una parte in fase di ristrutturazione: camera perfetta in una struttura ancora da ristrutturare

2026-09-03 • via Nuitee
R
Rosalba • solo_traveller • it
8
2026-09-03 • via Nuitee