Sapanca Aqua Wellness Spa Hotel

Hotels
7 (42 reviews)
Cayici Mah. Sonmez Cad. No:47 , Sapanca , tr

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Clean facilities
Good location
Friendly staff
Cons:
Closed amenities
Poor service by some staff
Maintenance issues

Categories

Cleanliness
7.14
Reviews mentioned clean facilities.
Service
6.61
Mixed reviews on service; issues reported regarding staff behavior.
Location
8.15
Location is highly praised as perfect.
Room Quality
6.6
Complaints regarding room maintenance and inadequate items in the bathroom.
Amenities
6.13
Amenities like the gym and water slides were closed without prior notice.
Value for Money
7.09
Standard value for the offerings, though some find it lacking.
Food and Beverage
7.14
Breakfast received average remarks; improvements needed.
Overall Experience
7.11
Overall sentiment is mixed, with both positive and negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:43

Property Description

Luxurious Stay Near Sapanca Lake

Outdoor Pool with Waterslides: Dive into fun at our hotel's outdoor pool equipped with thrilling waterslides, perfect for both adults and kids.

Wellness Centre and Spa Facilities: Indulge in relaxation at our wellness centre offering rejuvenating spa facilities, ideal for unwinding after a day of exploring.

Turkish Cuisine and Garden Terrace: Experience the taste of Turkey at our restaurant serving fresh traditional dishes, and unwind at our garden terrace with a refreshing drink.

Book your stay at Sapanca Aqua Wellness Spa Hotel for a perfect blend of luxury, comfort, and leisure activities.

Important information:

Please note that no food or drinks are allowed from outside.

Guests can benefit from aquapark and swimming pool after check-out at a surcharge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Mon, Dec 1, 2025 until Sun, Jun 7, 2026
Swimming pool: Closed from Mon, Jun 8, 2026 until Mon, Sep 14, 2026

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7
Based on 42 reviews
Cleanliness: 7.14
Service: 6.61
Location: 8.15
Room Quality: 6.6
Amenities: 6.13
Value for Money: 7.09
Food and Beverage: 7.14
Overall Experience: 7.11
Ели • extended_group • bg
3
2026-01-05 • via Nuitee
K
Khalid • family_with_children • gb
7
Pros:

Clean hotel

Cons:

The gym and water slides were closed for maintenance, but this wasn't mentioned in the description, so I was disappointed that made aware of the situation on arrival.

2025-11-02 • via Nuitee
G
Gaukhar • family_with_children • kz
10
Pros:

Otel temiz, çalışanşar güleryüzlü ve misafirperver. Çok memnun kaldık.

2025-11-02 • via Nuitee
K
Khalid • family_with_children • gb
7
Pros:

Clean facilities and close to the masjid

Cons:

The gym and water slides were closed for maintenance, but this wasn't mentioned in the description.

2025-11-02 • via Nuitee
M
Mohammed • family_with_children • iq
7
Pros:

Location is perfect

Cons:

There were no liquids soap and shower liquids, need to be check after any cleaning room

2025-10-31 • via Nuitee
M
MANSOUR • solo_traveller • sa
6
تجربة لن تتكرر
Pros:

للأمانة المكان جميل مع انه قديم ويحتاج للصيانة و هذا الكلام لا ينطبق على الغرف أتكلم عن مكان الفندق داخل حديقة جميلة

Cons:

طريقة استقبال موظفة التسجيل وعدم تعاونها حيث كان حجزي في بوكنق غرفة مطلة على المسبح ولكنها رفضت بحجة إني لوحدي وهناك فرق في السعر رغم أني ترجمت الحجز الذي يبين مميزات الغرفة ومن ضمنها الإطلالة ومع ذلك رفضت !!!
كذلك الغرفة عند الدخول لها يوجد بها منحدر من الباب حتى تصل للغرفه
وهي تجربة لن أعيدها ولا انصح بهذا الفندق أبداً

2025-10-29 • via Nuitee
ذاكر • family_with_children • sa
7
Pros:

موظفة الاستقابل في غايه التواضع وااخلاق

Cons:

الفطور ليس بالمطلوب

2025-10-13 • via Nuitee
S
samer
10
Pros:

فندق رائع الالعاب المائيه رائعه موظفة الاستقبال اسمها سهرة لطيفة جدا

2025-09-13 • via Nuitee
M
Mohammed • family_with_children • iq
8
2025-08-28 • via Nuitee
H
Hüseyin
10
Temiz ve kaliteli
Pros:

Keyifli vakit geçirdik
Havuz güzeldi
Kahvaltılıklar lezzetliydi
Otel genel olarak temizdi

2025-08-20 • via Nuitee
O
Oguz • family
10
Pros:

Sehr zufrieden gerne nochmal

2025-08-16 • via Nuitee
F
Faten • extended_group • kw
1
سيئه من أسوأ تجاربي
Pros:

الالعاب المائيه فقط كانت ممتعه

Cons:

فندق مستهلك ولا يستاهل نجمه ،، تعامل الموظفين جداً جداً سئ خصوصا الموظف إمري الذي يدّعي انه المدير ،، وهناك اشياء لم يذكروا انها ممنوعه وعند الوصول ثاني يوم قامو بأخذها بحجة انها ممنوعه . وكذٰلك قام الموظف بسب العرب بصراحة لا انصح به ابداً ابداً موظفين هذا الفندق عنصرييييين ولا يتعاملون جيداً مع العرب .

2025-08-09 • via Nuitee
V
Verified traveler
6
Pros:

Odalar temiz degil kil tuy sac fon makinesi calismiyor istedigin sey kirk saat gelmiyor, kahvaltisi vasat, otel cikis saati erken, cocukla gelinirse havuzda eglenir eh iste o kadar ama fiyatinin hakkini vermiyor

2025-07-03 • via Nuitee
E
Elwalid
2
Pros:

Strongly not recommended

2025-06-05 • via Nuitee
M
Mohammed Ezzaddin Ghilan
10
Perfect
Pros:

It was part of long trip.

2024-10-05 • via Nuitee
M
Maher • family with young children • lb
8
It is overpriced
Pros:

Pool, slides, cleanliness

Cons:

the slides open at 12 which is after the checkout time so you will not benefit from it and close at 5:30 which is bit early in summer and very close to the check in time!

2024-08-11 • via Nuitee
M
Mohamad • family with young children • qa
6
Most of the customers are local people, for other nationalities, they feel uncomfortable
Pros:

The kids enjoyed the Aqua

Cons:

For the value of money, the room was very small, in addition, there was a very rude waiter in the restaurant buffet, he treated us badly, I complaint to the reception staff, the waiter did not apologies, but the reception staff were very polite and they apologised for his behaviour

2024-07-29 • via Nuitee
E
Essam • family with young children • kw
10
Exceptional
2024-06-06 • via Nuitee
M
Mehmet Ali
4
Hayal kırıklığı
Pros:

Yazın konaklamak için ideal bir otel. Ancak bahar ayları ve kış mevsiminde yapacak hiç bir şey yok. Sadece kapalı bir havuz ( mikrop yuvası), sauna ve hamam (kadın-erkek karışık ) var vaktinizi geçirebileceğiniz. Onun dışında ne bir hamak, salıncak vs yok. Sadece kafa dinlemek, hiç birşey yapmadan oturup, yatıp dönmek istiyorsanız gidin.

2023-11-05 • via Nuitee
M
Marwa • family with young children • qa
8
You get what you pay for
Pros:

The Aqua snd the price

Cons:

The Aqua opens late. No baskets in rooms.

2023-08-14 • via Nuitee