Crystal Hotel & SPA

Hotels
8.5 (1302 reviews)
Didveli Funicular Railway , Bakuriani , ge
+995 32 211 10 88

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Spacious rooms
Cons:
Poor cleaning in some areas
Limited food options
High pricing for some services

Categories

Cleanliness
7.83
Cleanliness was mentioned positively in some reviews but also noted concerns such as mould in the bathroom.
Service
9.3
Overall, the service is highlighted as friendly and professional in multiple reviews.
Location
9.34
The hotel is conveniently located near cable cars and activities, making it an excellent choice for guests.
Room Quality
8.29
Rooms are generally spacious and clean, though some reports of aging have been noted.
Amenities
8.82
Amenities available are praised, although a lack of night activities was mentioned.
Value for Money
7.78
Some reviews mention high prices relative to the quality of the experiences.
Food and Beverage
7.33
Breakfast quality was rated poorly, and additional food amenities such as a halal restaurant were desired.
Overall Experience
9.3
Many guests express a strong desire to return and recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 17:15

Property Description

Luxurious Spa and Pool Facilities

Crystal Hotel & Spa offers a rejuvenating experience with its spa center, indoor swimming pool, sauna, and hot tub. Guests can indulge in various treatments and massages, ensuring a relaxing stay.

Gourmet Dining and Elegant Bar

Indulge in a culinary journey at the on-site restaurant serving European and Georgian delicacies. Afterward, unwind with a drink at the sophisticated lobby bar, perfect for socializing and unwinding.

Family-Friendly Activities and Proximity to Ski Slopes

With a children's playground, indoor activities like billiards, and close proximity to Kokhta 2 Ski Lift and Didveli Ski Slope, Crystal Hotel & Spa is an ideal choice for families seeking adventure and fun.

Experience luxury, relaxation, and adventure at Crystal Hotel & Spa. Book your stay now for an unforgettable getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 1302 reviews
Cleanliness: 7.83
Service: 9.3
Location: 9.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 7.78
Food and Beverage: 7.33
Overall Experience: 9.3
R
Rakan • couple • sa
10
راح اكرر الزياره له وراح يكون مكاني المعتمد في باكورياني
Pros:

المكان جميل وقريب من الفعاليات وكل مايحتاجه الشخص متواجد في الفتدق

2026-08-22 • via Nuitee
R
Randa • solo_traveller • sa
10
Pros:

روعه روعه والمساج خيال

2026-08-22 • via Nuitee
Y
YAHYA • couple • sa
10
2026-08-20 • via Nuitee
F
Fadi And Alaa • couple • ae
10
Prefect vacation
Pros:

The hotel located in an amazing area.

Cons:

Clean, nice,, stuff was very helpful

2026-08-20 • via Nuitee
A
ABDULLAH • couple • sa
9
يتميز الفندق باطلالة جميلة وخاصة على الحديقة وتوفر جميع الخدمات للسائح، اانصح به
Pros:

الموقع متميز بخدمات ممتازة مطعم ، كوفي ، تلفريك ، يمكن الاستفادة منها ،

Cons:

القيمة عالية ، احتجت لشبكة واي فاي للحجز داخل الفندق . لم تكن الاستجابة من الموظف جيدة………

2026-08-19 • via Nuitee
T
Teona • family_with_children • ge
10
Pros:

ყველაფერი იდეალური იყო, ძალიან ძალიან მომეწონა და ყველას
ვურჩევდი, მოთხოვნილი
მქონდა წყნარი მშვიდი ნომერი ბავშვისთვის და იდელაურად გაითვალოსწინეს რაც დიდი პლისია სხვა სასტუმროებთან შედარებით. ერთადერთი ქულას არ გაკლებთ მაგრამ
დალაგება საღამოს არის 3 ის შემდეგ და 5-6 სააყზე გვიწევდა ასევე კვება ნორმ ცოტა უკეთეს ველოდი საუზმეზე თუ ამ საკიყხებზე ოდნავ გამახვილდება ყურადღება ბევრად უკეთესი იქნება🙏❤️

2026-08-19 • via Nuitee
H
Hani • solo_traveller • sa
10
Pros:

Location. Food. Cleanness. Everything was perfect. I would like to sincerely recognize Mr. Walter and his team for the excellent service they provide. Their professionalism, kindness, and attention to detail truly make a difference and create a welcoming experience for every guest.
Thank you, Mr. Walter and team,

Cons:

Nothing

2026-08-18 • via Nuitee
S
salamah • couple • sa
1
2026-08-17 • via Nuitee
B
Buhays • couple • sa
10
2026-08-17 • via Nuitee
M
Mohannad • couple • sa
10
2026-08-17 • via Nuitee
عبدالكريم • couple • sa
7
اقامة جيده لا باس بها
Pros:

الموقع

Cons:

لدي تحفظ

2026-08-16 • via Nuitee
A
Ali • extended_group • sa
10
Pros:

المرافق وكل شي

Cons:

لا شيء

2026-08-16 • via Nuitee
M
Mohammed • couple • sa
10
ممتازة
Pros:

الفندق ممتاز فيه جميع الفعاليات و الخدمات يعيب عليه فقط الطريق مكسر وياخذ وقت

Cons:

الطريق الى الفندق

2026-08-16 • via Nuitee
S
SULTAN IBRAHIM • extended_group • sa
10
2026-08-15 • via Nuitee
S
Shahad • extended_group • sa
10
رهيبه جداً فوق الخيال
Pros:

حرفياً كل شي ممتاز والاطلاله خياليه ( والاهم عندهم شطاف👍🏻) وموقعه عند التلفريك مايحتاج سيارة ابداً 🙏🏻
والفعاليات كلها بعد التلفريك ومطعم الفندق ولاغلطه اكلهم 👌🏻😋
لو حرجع باكورياني حأسكن فيه بلا شك👏🏻
والملاحظات الي كتبناها لهم عند الحجز زبطونا فيها 🙏🏻 كنا نبغا غرفتين جنب بعض وزبطوها لنا

2026-08-13 • via Nuitee
M
MOHAMMED • extended_group • sa
7
2026-08-13 • via Nuitee
D
Danah • extended_group • sa
9
Pros:

Everything

Cons:

No AC in the rooms making my stay less comfortable than I expected

2026-08-12 • via Nuitee
P
Popp • couple • de
7
Hotel grundsätzlich okay
Pros:

Das Hotel ist ansprechend und das Beste im Resort. Uns hat die Nähe zu den Bergen dazu bewogen das Hotel zu buchen. Die Zimmer sind geräumig und sinnvoll eingerichtet. Die Betten inkl. Betten und Kissen waren bequem. Die Sauna ist okay - es gibt nur eine! Die Bademäntel auf dem Zimmer sind auch von Vorteil.

Cons:

Der Fön im Zimmer war defekt, verschmort und roch verbrannt - an der Rezeption war die Dame nicht gewillt das Problem zu beheben, sie sagte es sei normal. An einem der 3 Tage, die wir im Hotel verbrachten, hat die Putzfrau in dem Zimmer unserem gegenüber 2 Stunden lang geputzt bei offener Tür und bis 1 Uhr nachts! Es wurde bis vor unsere Tür gesaugt - nachts und dabei lautstark telefoniert, der Angerufene war auch auf „laut“ , wahrscheinlich um ihn beim Aufräumen und saugen trotzdem zu hören. Es war unerhört, an Schlafen war nicht zu denken. Aber auch diese Nachfrage, ob das normal sei, hat die Dame an der Rezeption nicht wirklich interessiert. Das Frühstück war im Vergleich zu anderen Hotels im selben Land (wir hatten mehrere Stationen) nicht wirklich gut.

2026-08-12 • via Nuitee
K
khaled • extended_group • sa
10
👍🏻
Pros:

👍🏻

Cons:

👍🏻

2026-08-11 • via Nuitee
R
Raghad • extended_group • sa
10
2026-08-11 • via Nuitee