Home2 Suites By Hilton Rock Hill

Hotels
•
Home2 Suites by Hilton
8.8 (539 reviews)
1285 Old Springdale Road , Rock Hill , us
+1 803-980-6000

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Good breakfast
Cons:
Worn furnishings
Limited food options

Categories

Cleanliness
8.65
Reviews generally mention cleanliness but note some issues such as older furnishings and occasional smells.
Service
9.45
Staff, including Ms. Marilyn, received high praise for their friendliness and helpfulness throughout the stay.
Location
9.05
Location was central to many stores and highways, positively noted by multiple guests.
Room Quality
8.25
Some complaints about worn furniture, but overall spaciousness was appreciated.
Amenities
8.75
Amenities like the breakfast bar and gym were positively noted, with some minor complaints on variety.
Value for Money
8.25
Concerns mentioned regarding the perceived value for the price paid, especially on amenities.
Food and Beverage
8.95
Breakfast received excellent feedback, but some guests found it limited in options at times.
Overall Experience
9.05
Overall, guests enjoyed their stay and appreciated the facilities and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:12

Property Description

Modern Accommodation with Convenient Amenities

Fitness Centre, Garden, and Terrace
Enjoy a workout at the fitness centre, relax in the garden, or unwind on the terrace during your stay at Home2 Suites By Hilton Rock Hill.

Indoor Pool and Free WiFi
Take a dip in the indoor pool or stay connected with complimentary WiFi throughout the property. Perfect for both leisure and business travelers.

Business Centre for Added Convenience
Need to catch up on work? The hotel offers a business centre for guests' convenience, ensuring you can stay productive during your visit.

Experience comfort and convenience at Home2 Suites By Hilton Rock Hill. Book now for a relaxing stay near major attractions and amenities.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLT

Location

Guest Reviews

8.8
Based on 539 reviews
Cleanliness: 8.65
Service: 9.45
Location: 9.05
Room Quality: 8.25
Amenities: 8.75
Value for Money: 8.25
Food and Beverage: 8.95
Overall Experience: 9.05
T
Tawana • family_with_children • us
10
2026-08-18 • via Nuitee
R
Richard • solo_traveller • us
3
Disappointing! Should have took pictures.
Pros:

Location

Cons:

Room smells like dirty dog. The sofa was filthy and in poor condition. The carpets were filthy.

2026-08-11 • via Nuitee
M
Marcia • solo_traveller • us
10
Pros:

The staff were excellent, friendly and helpful.

Cons:

Nothing

2026-08-10 • via Nuitee
L
Lonna • couple • us
7
I thought it was expensive for the quality. The room was a great size and the kitchen area was nice.
Pros:

great breakfast. Bathroom was tiny. Door hit the toilet seat every time it was opened or closed. The shower leaked out onto the floor but not from the door. It leaked from underneath. Kitchen area was very nice to have. Good size refrigerator.

Cons:

Tiny bathroom.

2026-08-04 • via Nuitee
M
Michelle • couple • us
10
2026-08-02 • via Nuitee
C
Claretta • solo_traveller • us
10
2026-07-25 • via Nuitee
K
Kevin • couple • us
9
Large one bedroom suite with full kitchen
Pros:

Great location close to the interstate

Cons:

The business computer should be in a separate room

2026-07-24 • via Nuitee
S
stephanie • family_with_children • us
1
We will never book on booking . Com again or stay at a home 2 suites
Pros:

We left didn’t stay

Cons:

We arrived and found roach in our room. Told front deck we were leaving. Wanting a refund. They said they had someone bring them in they would refund our money well they didn’t. And we went almost 500 for rooms we could not even stay in we have a child with special needs and can’t have him or us around roaches. Very poor experience.

2026-07-16 • via Nuitee
C
Chelsea • couple • us
10
2026-07-10 • via Nuitee
D
D8188KNjessicab • Solo travel
10
The Heart of This Hotel Is Alice ❤️
Pros:

If Home2 Suites management reads only one review, I hope it's this one.

Alice at the front desk is the definition of exceptional customer service. She greeted every guest with genuine kindness, patience, and professionalism, and it was obvious that she truly cares about making people feel welcome. She never made anyone feel like they were an inconvenience, even when she was busy. In a world where great customer service seems harder and harder to find, Alice stands out in the best way.

To be honest, our room left a lot to be desired. Under different circumstances, that alone might have kept us from returning. But Alice completely changed our experience. Her compassion, positive attitude, and willingness to help reminded us that one outstanding employee can make all the difference.

Home2 Suites is incredibly fortunate to have someone like Alice representing your brand. Employees like her build customer loyalty and leave a lasting impression long after guests check out. She deserves to be recognized for the care and dedication she brings to her job every single day.

Thank you, Alice, for reminding us what true hospitality looks like. We hope Home2 knows just how special you are. ❤️

2026-07-08 • via Tripadvisor
M
Melissa • family_with_children • us
5
Pros:

Everything was fine but the leak in our room

Cons:

The incessant water leak in our room

2026-07-07 • via Nuitee
K
Kodian • family_with_children • us
10
Comfortable lodging for my family and I.
Pros:

Breakfast was superb! Hotel had a so many options for kids and adults.

Cons:

Everything was to my liking!

2026-07-05 • via Nuitee
C
Claretta • solo_traveller • us
10
Pros:

The staff was awesome and room very clean we also enjoyed the breakfast

2026-07-02 • via Nuitee
C
Chad • extended_group • us
10
2026-07-02 • via Nuitee
C
Chris • couple • us
10
2026-06-30 • via Nuitee
J
Joshua • family_with_children • us
7
Good value for families, could be cleaner
Pros:

The room was big and the breakfast was well done.

Cons:

The floors, sheets and bathtub were all filthy in our room.

2026-06-25 • via Nuitee
S
Sara • solo_traveller • us
3
Pros:

Location

Cons:

The knife found in my room and we had small children with us. Could have been a major problem.

2026-06-17 • via Nuitee
P
Peter • family_with_children • ca
10
Clean
Pros:

Everything, clean, good breakfast, very nice staff at the frond desk, very helpful, highly reccomended

2026-06-16 • via Nuitee
D
Dave • couple • us
9
Nice place great location friendly staff
Pros:

Friendly check in, spacious king room, clean feel when entering room and building

Cons:

Breakfast was fair, could not figure out the free wifi, wanted me to sign up for something or pay 7.95 per day.

2026-06-13 • via Nuitee
R
Ruben • solo_traveller • us
9
2026-06-12 • via Nuitee