Maya Bella Downtown Hotel

Hotels
Independent
9.2 (130 reviews)
36 Burns Avenue, San Ignacio, Cayo , San Ignacio , BZ

Facilities

Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Wheelchair accessible
Smoke-free property
Wheelchair accessible parking
Access to nearby outdoor pool
Free self parking
See all facilities

Review Highlights

Pros:
Clean hotel
Good location
Central to the town
Cons:
Hot and cold shower issue

Categories

Cleanliness
9.28
Clean hotel with air conditioning at a reasonable price.
Service
9.55
Standard quality for this hotel tier.
Location
9.79
Good location. Quiet and walkable area, very central to the town.
Room Quality
8.74
Standard quality for this hotel tier.
Amenities
8.77
Standard quality for this hotel tier.
Value for Money
9.23
Standard quality for this hotel tier.
Food and Beverage
8.78
Standard quality for this hotel tier.
Overall Experience
9.45
This hotel was just what we needed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 18:00

Property Description

Outdoor Pool and Terrace
Complimentary Amenities
Luxurious Guestrooms

Treat yourself to a stay at Maya Bella Downtown Hotel in San Ignacio. Just steps away from San Ignacio Market and a short drive from Cahal Pech Mayan Ruins, this hotel offers an outdoor pool and terrace for relaxation. Enjoy complimentary wireless internet, room service, and Smart televisions in uniquely furnished guestrooms. The hotel's amenities include a 24-hour front desk, concierge services, and a reception hall. With convenient access to nearby attractions and the comfort of private pools in each room, Maya Bella Downtown Hotel is the perfect choice for your stay in San Ignacio. Book now for an unforgettable experience!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BZE

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9.2
Based on 130 reviews
Cleanliness: 9.28
Service: 9.55
Location: 9.79
Room Quality: 8.74
Amenities: 8.77
Value for Money: 9.23
Food and Beverage: 8.78
Overall Experience: 9.45
H
HILLERY family
8
Pros:

Clean hotel with air conditioning with reasonable price.

2025-08-30 via Nuitee
R
Rumile
6
Pros:

The hot and cold shower wasn’t adjusting properly. The water was either extremely hot or very cold

2025-07-29 via Nuitee
C
Christopher
10
Pros:

Good location. Quiet and walkable area.

2025-07-26 via Nuitee
C
Catherine partner
10
Pros:

This hotel was just what we needed, very central to the town of San Ignacio but still a few minute walk which provided a bit more solitude

2025-07-25 via Nuitee
G
Gretchen partner
10
Pros:

The best and most convenient place to stay in San Ignacio! We have stayed here many times and have enjoyed each stay! Everything you need, food, shopping, and taxis, are in walking distance and the staff is amazing! They always make us feel very comfortable and at home!

2025-07-14 via Nuitee
P
Patrick
10
Relaxing
Pros:

I came up for the 4 of July, and I want to go swimming.

2025-07-06 via Nuitee
K
Kenneth
10
Pros:

Had an amazing ti

2025-06-07 via Nuitee
K
kelly cristina
10
Good location
Pros:

I like my experience on the maya hotel . And , I will recommend it certainly. But the absolute difference was the guide that they had indicated for me : Mr Abe . He is a gentleman, educated guide. Thank you for your service

2025-06-05 via Nuitee
M
Morgan partner
10
Pros:

We loved Maya Bella! Close to everything we needed, very nice property! Would definitely stay again!

2025-06-03 via Nuitee
S
Sareen partner
8
Pros:

Hotel staff was very friendly and recommend a great place to grab a bite. Room was clean and spacious with a great working AC! Close to places to eat and very close to the San Ignacio Market

2025-05-29 via Nuitee
C
christine
2
Pros:

Booked 3 rooms arrived and pool was closed for renovations. No notice that pool would be closed so tried to cancel. Hotel staff claimed we would get a refund and now hotel claiming they cannot give refund as Expedia has not contacted them and Expedia claims hotel won’t answer them. Total scam. We never stayed but rooms appear to be run down.

2025-05-24 via Nuitee
J
Jim
8
Maya Bella
Pros:

Even though the hotel is located downtown, it was amazingly quiet at night. We slept well. The bed was the most comfortable of the trip. Super nice people, convenient, and close to many great restaurants. I would go back there in a heartbeat. Thanks.

2025-05-03 via Nuitee
A
Alyssa partner
10
Pros:

The staff were really helpful and friendly! We were really confortable in the room. The shower had great water pressure and felt so clean and updated. The upstairs patio was our favourite place to hang out in the shade.

The location is great, with everything you could need being within a 10 minute walk.

2025-04-28 via Nuitee
S
Syeed
10
Pros:

It was very convenient, with lots of walkable food options. Room was specious and clean. Evening receptionist was very helpful with my needs. Definitely stay there for my next visit.

2025-04-23 via Nuitee
I
Idelfonso
10
Pros:

Very nice room and friendly staff.

2025-04-23 via Nuitee
R
Ryan
2
Pros:

Pool was closed due to a leak. Outlet in room didn't work. Bed was uncomfortable. One single drinking glass for two people. No ice machine. Loud outside. We checked out after one night and no refund or even an apology.

2025-04-20 via Nuitee
J
Joyce partner
10
Pros:

Enjoyed our stay very much. Loved the beautiful bedspread and red sheets. Staff was friendly and wonderful! Room was clean and very comfortable. We had a car and parking was available and easy.
The only complaint is that the pool was not open and there was loud construction going on. Didn’t spend a lot of time in room. Would stay here again.
Would highly recommend.

2025-04-02 via Nuitee
J
justin partner
10
Pros:

The place was amazing, definitely would stay again

2025-03-17 via Nuitee
J
Jason
10
Pros:

If you are doing tours it is literally the best location as they are all right there. Everything you need is on the street and you have good dining options. Definitely worth the price.

2025-03-17 via Nuitee
B
Brandy family
6
Pros:

Beds were very uncomfortable

2025-03-11 via Nuitee