Hilton Garden Inn Santa Barbara/Goleta

Hotels
•
Hilton Garden Inn
8.5 (446 reviews)
6878 Hollister Avenue , Santa Barbara , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location and comfortable rooms
Cons:
Noise from construction and fire alarms
Perceived high costs for services

Categories

Cleanliness
8.24
Guests mentioned clean sheets, but had issues with construction and reported quirks in refurbished rooms.
Service
8.9
The staff were described as very friendly and helpful throughout the stay.
Location
9.25
Conveniently located near shops, restaurants, and UCSB, making it a great choice for travelers.
Room Quality
8.2
Rooms were described as comfortable and attractive, though some mentioned they were dark.
Amenities
8.73
Good amenities including a rooftop bar and restaurant.
Value for Money
7.69
Some guests felt the hotel was a bit expensive, especially with added charges for parking and breakfast.
Food and Beverage
8.24
Breakfast was well-received, but some items were additionally charged.
Overall Experience
8.71
Despite some issues, many guests had a positive experience and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:23

Property Description

Luxurious Accommodations
Experience comfort and style at Hilton Garden Inn Santa Barbara/Goleta with spacious rooms equipped with modern amenities like a 50" TV, coffee maker, and mini refrigerator.

Delicious Dining Options
Indulge in mouthwatering American cuisine at the on-site restaurant and start your day right with a daily American breakfast served at the property.

Convenient Facilities
Take advantage of the outdoor pool, complimentary WiFi, and business center during your stay. With a prime location near Santa Barbara Airport and local attractions, your perfect getaway awaits at Hilton Garden Inn Santa Barbara/Goleta.

Important information:

Please note: Guests are subject to a USD 250 smoking fee if found smoking in a nonsmoking room.

One night, room and tax deposit is required at the time of the booking, which is 100% refundable if cancelation occurs before the cancelation deadline.

The minimum check-in age is 18.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SBA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 446 reviews
Cleanliness: 8.24
Service: 8.9
Location: 9.25
Room Quality: 8.2
Amenities: 8.73
Value for Money: 7.69
Food and Beverage: 8.24
Overall Experience: 8.71
J
Jorge • extended_group • us
8
I had a good stay
Pros:

It was clean, food was good.

Cons:

N/A

2026-05-15 • via Nuitee
K
Katie • couple • us
10
Clean, comfortable, conveniently located.
Pros:

Clean, comfortable, convenient.

2026-05-12 • via Nuitee
K
Keegan • couple • us
10
Pros:

Clean and convenient to stores

2026-05-08 • via Nuitee
R
Rebbie • family_with_children • us
1
Terrible I was robbbed
Pros:

1. Breakfast was not a buffet at all.
2. Disrespectful staff
3. My last day I asked could I extend, because I still have excusion to complete on my trip. I spoke with Francine, Francine originally said I could not extend. Because there are no rooms avaliable, following that she said let speak with her manger that I did not see. Who said I could pay 50 until 2.00pm or 100 until 5.30pm. I said I would extend until 2.00pm. Approx around 12.30pm I returned to the room from a outing to inform the front desk that I was going to extend until 5.30 pm. There was another receptionist at the desk. I was told that I would not be able to extend until 5.30pm. I explained what was told to me by Francine and she said let her talk to her manger. Which I never saw period. She then explained to me that her manger said I could not extend unless I paid 130 for another day. She made another key explaining that the key card that Francine had given me was only until 2.00pm, and the key thatshe was given me was for the day until check out. I explained to her that i would not be staying the entire night. I explained that I would be leaving around 7.30pm, She said okay. 100 dollars was already being held and I gave the ok to take the thirty; I went to the hotel room before I left the hotel to go to my excursion. I had an unopened bottle of $50 sparkling wine, I left in the bathroom unopened. I did not bring a crock screw. On our way out of the room the heavy set hispaninc maid who worked that day shift during them hours. was in the hall way, she asked was I checking out, I explained that I had extended. She said oh and we had a short conversation, as we were leaving, this was approximately 12.00pm. At around 3.00pm Francine called me very disrespectfully informing me that the other receptionist did not know what she was talking about and I would have to check out at 5.30pm. I explained to her that I had a new key and that a transaction was made. She said the other lady did know what she wa

Cons:

Some one entered my room and opened $50 bottle of wine that I could not, it was opened and left opened full on the bathroom counter. I had $5000 in my pants pockets in my suitcase that I realized was missing after I made it home. Francine tried to charge my card several time for 279 , different amounts higher than 100 that was given to me. Awful theifs!

2026-05-08 • via Nuitee
S
Shamra • couple • us
8
Pros:

Spacious room, roof top bar with live music during happy hour.

Cons:

$15 per night parking fee

2026-05-04 • via Nuitee
N
Nicolas • couple • us
7
2026-04-29 • via Nuitee
E
Ellen • couple • us
9
Pros:

Very convenient. Clean property.

2026-04-21 • via Nuitee
K
Kevin • family_with_children • us
7
For the locat
Cons:

Having to sign up for Hilton honors to get WiFi. Also didn’t like that I was charged for parking with out my knowledge. I was asked if I had a car but never told about charge or head up I need to put a pass in car. I didn’t notice there was a pass until the next day!!

2026-04-18 • via Nuitee
S
Sandra • family_with_children • de
7
2026-04-14 • via Nuitee
M
Matti • couple • us
10
2026-04-14 • via Nuitee
C
Companion10861075584 • Friends getaway
4
TERRIBLE MANAGEMENT
Pros:

I would give this hotel a 0/5 stars if I could!! During a busy weekend here in Goleta, my two little sisters and I were harassed and threatened in the parking lot of this hotel by an employee of this hotel itself. He threatened to tow our cars away without previously checking that we had been paying for the parking permit for the past 5 nights!! The front desk people did absolutely nothing to help and continued to support their own employee’s inappropriate behavior and rudeness to me and my younger sisters. Save yourself some stress and don’t stay here!!!

2026-04-06 • via Tripadvisor
M
MASAYUKI • couple • jp
8
2026-04-06 • via Nuitee
J
Jim • solo_traveller • us
10
2026-03-30 • via Nuitee
R
ROBIN • family_with_children • us
9
Nice hotel
Pros:

Nice clean room

Cons:

The air conditioner did not work

2026-03-30 • via Nuitee
S
Sekhar • couple • my
9
2026-03-17 • via Nuitee
E
Erika • family_with_children • us
9
2026-01-29 • via Nuitee
T
Tony • solo_traveller • us
9
2026-01-27 • via Nuitee
B
Beth • solo_traveller • us
9
Thankful to have had my first stay at this hotel. Hope to return.
Pros:

The architecture, art and design, lighting, friendly staff, breakfast buffet, room accommodations

2026-01-19 • via Nuitee
I
Ismael • couple • us
10
2026-01-19 • via Nuitee
Y
Yan • couple • us
5
Not our favorite place.
Pros:

A good location and clean sheets.

Cons:

We didn’t like to pay the parking and some items for breakfast were additionally charged.

2026-01-19 • via Nuitee