Eminence Hotel

Hotels
•
Independent
4.6 (3 reviews)
KN 2 Street, Avenue 86, Kigali, 0520 , Kigali , RW
250-7-82257598

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Facilities

Free breakfast
Meeting rooms
Free WiFi
24-hour front desk
Terrace
Luggage storage
Continental breakfast
Designated smoking area
Free airport transportation
Television in common areas
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Property Description

Relaxation at Your Fingertips

Indulge in onsite massages and embrace stunning views from the terrace. Complimentary Wi-Fi, a common area television, and tour/ticket assistance enhance your stay. Hop on the free area shuttle to explore nearby attractions.

Culinary Delights and Drinks

Savor lunch or dinner at the hotel's restaurant, enjoy room service, or unwind with a drink at the bar/lounge. Start your day with a complimentary continental breakfast served daily.

Comfortable Accommodations and Convenient Amenities

Stay in one of the 27 guestrooms with flat-screen TVs, private balconies, and free Wi-Fi. Benefit from dry cleaning services, a 24-hour front desk, luggage storage, and a complimentary roundtrip airport shuttle.

Experience convenience and comfort at Eminence Hotel in Kigali – book now for a memorable stay!

Important information:

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

4.6
Based on 3 reviews
V
Verified traveler
4
Central but very basic (not comfortable)
Pros:

This Hotel is in the center of Kigali and near the City Tower, you can easily walk there. The rest was very disappointing... Loud construction works going on, no hot water in my room, the free airport transfer which was PROMISED and is advertised on the website was NOT provided (don't believe any promise made by a guy named IVAN. He first said there is no free airport transport, then agreed about it and took note of my flight details but never sent the taxi!). No mosquito nets on the windows and no closing windows, so mosquitos will come into the room. Only one channel on TV! If you are just looking for simple room for one night this hotel could be ok, otherwise you'll miss many things here on longer stays!

2017-12-22 • via Nuitee
P
Paola
4
Very disappointing
Pros:

The only good thing about this hotel is the central position near the City center and the City Tower. Otherwise I was very disappointed with almost everything: no hot water in my room, lots of noise due to present construction works and to other careless hotel guests (on top several people tried to come into my room early morning!). For the breakfast (2 eggs, 1 banana and a cup of milk) I had to wait over half an hour every morning!! And on the TV you can see only one channel (which can be changed only from the reception and is the same one for all the people in the hotel). Not all rooms are the same (some have a nice view, some have no hot water, some have no phone, some have no internet connection - no internet connection on the second and third floor). At least the guy at the reception was very nice and tried to help. Concerning my stay, as I checked in in the evening, I was given one of the worst rooms although I booked online well in advance. I asked to change the room but I was always told it was not possible, maybe "tomorrow" (so even if you book your room a couple of months ahead of time do not expect to get a good room!). On my last day I finally could change the room and could take a hot shower, what a feeling!! So if you choose this hotel I suggest arriving early in Kigali and choosing your room, otherwise you'll get the leftover! I guess you can get better hotels in Kigali for this rate (e.g. Hotel Okapi or Hotel Impala)

2017-12-17 • via Nuitee
P
Peace Corps
6
Run-Down Hotel
Pros:

Lack of clean towels
Cold water with low water pressure
Terrible breakfast
Spooty WiFi services
Definitely will never be returning to this hotel
Visa card machine was down, and overly priced taxi driver.

2017-06-01 • via Nuitee