Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
Business center
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Excellent location
Cons:
Cleanliness issues
Room quality inconsistencies

Categories

Cleanliness
6.43
Some reviews mentioned dirty and run-down conditions.
Service
8.9
Staff were consistently described as friendly and accommodating.
Location
8.94
Many reviews highlighted excellent location near the beach and town.
Room Quality
7.39
Mixed feedback; some loved the rooms while others noted discomfort.
Amenities
7.92
Positive mentions of the hot tub, sauna, and quirky decor.
Value for Money
8.38
General consensus on good value for the price paid.
Food and Beverage
8.93
Breakfast received high praise across multiple reviews.
Overall Experience
7.9
Overall positive feelings, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 14:22

Property Description

Tranquil Setting and Stylish Accommodation
Experience the charm of Queensmead Hotel nestled in lush gardens with sea views. Choose from a variety of modern rooms and suites with complimentary Wi-Fi and more.

Leisure Facilities and Dining Options
Enjoy our outdoor heated pool and indulge in delicious breakfast at our restaurant. Unwind with a drink from our well-stocked bar in the evening.

Convenient Location and Nearby Attractions
Explore Shanklin's attractions like the beach, Old Village, and Shanklin Chine just a stone's throw away. The perfect destination for a relaxing or adventure-filled getaway.

Book your stay at Queensmead Hotel now for an unforgettable experience!

Important information:

The Q Hotel—Shanklin’s Premier Escape for Relaxation & Luxury

Close to the golden shores of Shanklin Beach, The Q Hotel offers more than just a stay—it’s a seaside retreat designed for comfort, indulgence, and convenience.
Step into a world of unparalleled relaxation, where guests can enjoy our soothing infrared sauna and inviting hot tub, perfect for unwinding after a day of coastal exploration. Lounge by our seasonal outdoor swimming pool, sip a drink on the sun-drenched terrace, or wander through our tranquil garden—every space is crafted for your ultimate enjoyment.

Our exclusive ferry discounts of up to 25% make traveling to the Isle of Wight easier and more affordable, ensuring a seamless journey before you even arrive.

Each of our beautifully appointed rooms features plush bedding, flat-screen TVs, spacious wardrobe storage, and a well-stocked hospitality tray. Your private bathroom includes luxury toiletries and a hairdryer, ensuring a refreshing stay.

Begin your mornings with a delicious breakfast, selecting from our buffet, à la carte, or continental options before exploring scenic hiking trails, historic landmarks, or lively evening entertainment.

With free private parking, complimentary high-speed WiFi, and a welcoming atmosphere, The Q Hotel sets itself apart as Shanklin’s top choice for travelers seeking the perfect blend of relaxation, accessibility, and sophistication.

Make your Isle of Wight getaway effortless and unforgettable—your retreat begins here.Swimming pool: Closed from Thu, Oct 1, 2026 until Sat, May 1, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.1
Based on 792 reviews
Cleanliness: 6.43
Service: 8.9
Location: 8.94
Room Quality: 7.39
Amenities: 7.92
Value for Money: 8.38
Food and Beverage: 8.93
Overall Experience: 7.9
M
Merryn extended_group gb
8
2026-07-04 via Nuitee
E
Erik couple nl
7
We liked our stay in this hotel with very friendly staff, but the shower could have been better.
Pros:

The location was very good. Easy walk to boulevard and to the city centre. The room was clean and had a large couch, which was convenient. Netflix was available. Staff were really very friendly. Nice swimming pool (which we used with pleasure) and even a sauna (which we did not use). Breakfast was good. Beds were good too. It was very hot when we stayed here. The hotel provided 2 fans, which we very much appreciated.

Cons:

Maybe it's a typical complaint from foreigners: why is it always needed to shower in the bathtub, while staying in British hotels? We consider this very unpleasant, especially when there is a shower curtain that keeps on wrapping itself around you while showering. In this room the curtain was even very close as it was hanging 10 or 20 centimetres within the bathtub. Also the water pressure was low and it took very long before the water to get warm. So the shower experience was not what we would expect from a quality hotel.

2026-07-03 via Nuitee
C
Charlotte solo_traveller gb
10
2026-07-02 via Nuitee
J
Jennifer couple gb
10
Steven was great!! Very friendly, informative & made us feel welcome.
Pros:

Friendly staff, cool decor, attention to detail, closeness to Shanklin village & beach, pool & jacuzzi!

Cons:

Drinks were expensive!

2026-07-02 via Nuitee
J
Jenny couple gb
8
Pros:

Excellent breakfast pached eggs brilliantly cooked

Cons:

Nothing

2026-06-29 via Nuitee
M
Mark couple gb
9
2026-06-29 via Nuitee
P
Paul solo_traveller gb
7
Ok for a couple of nights stay
Pros:

Good breakfast and bar prices very reasonable.

Cons:

Very low water pressure so showers weren't the best.

2026-06-29 via Nuitee
S
simon couple gb
4
Dissapointing
Pros:

Staff were excellent.
Facilities were OK
Breakfast good

Cons:

The rooms desperately need updating!
Big horrible bath, with rust, with a very disappointing shower and cracked tiles on bathroom floor.
severe lack of storage space in bathroom, found ourselves balancing wash bags on Cistern?
Modernization needs to be on the cards to make this a great hotel!

2026-06-29 via Nuitee
P
Paul solo_traveller gb
7
Pros:

Breakfast was very nice

Cons:

Poor showers

2026-06-29 via Nuitee
D
David solo_traveller gb
6
Comfortable
Pros:

Ok breakfast very good

Cons:

The bar not open late

2026-06-28 via Nuitee
P
Peter couple de
8
2026-06-28 via Nuitee
H
HelenM63 solo_traveller gb
5
Overpriced and Pretentious
Pros:

Swimming pool welcome in the heatwave, though overheated and scruffy, steps coming out of concrete, didn't feel safe.
Breakfast well cooked, though limited choice and no effort to cater for gluten free other than toast, or any alternative milks/teas/coffees.
Bed large and comfortable.
Bar staff friendly

Cons:

2nd floor room scruffy, small, bath tiny, shower useless with very low water pressure and hot water taking several minutes to come through if at all, sometimes no water at all as it would simply stop. No safety hand rail to help get in or out the bath - crazy.
Toilet didn't flush properly, taking several minutes to refill.
Windows difficult to open and needed to get help to do so one day.
Staying during a heatwave, this made for a very uncomfortable and unpleasant stay. Am going home desperate for a decent shower and hair wash. Problem was mentioned and owner said she'd contact Maintenance, but they already knew of problems. Nothing changed and l washed my hair in the sink using a plastic pint cup. This is not what a Deluxe Double should be like!
Toiletries and teas/coffees not replenished without asking...
No food not even icecream available during the day (on hottest day on record) although iced water was available. .
I could go on....
Not all bad, just deeply disappointed and am feeling cheated at over £200 per night.

2026-06-27 via Nuitee
H
Hunter extended_group gb
4
A friendly atmosphere with helpful staff. Interior needs revamp
Pros:

Adequate breakfast
Didn't try cooked breakfast.
No evening meal on offer.
Helpful staff.
Good location for beach and local pubs

Cons:

Very cramped bedroom.
No air conditioning
Step into bathroom
Very old bath. enamel worn off

2026-06-27 via Nuitee
R
Rachael extended_group gb
8
A nice hotel, fabulous staff but property needs some updating!
Pros:

Great staff who went out of their way to welcome us and accommodate all our needs. Gary and his wife were so friendly and helpful and were able to give us local information which was very helpful. The barman/Reception guy was so friendly and helpful despite only being in his job a few days! This hotel is lucky to have such amazing staff!! The Reception, bar and outdoor area had been updated to a high standard and looked really good. We didn’t stay for breakfast but it all looked well presented.

Cons:

The bathrooms were very dated. The shower over the bath was poor. It took a long time for hot water to come through and when it did it was a long way from a power shower!!? The bedrooms were very small and cramped.

2026-06-27 via Nuitee
J
Jason family_with_children gb
10
Great Location, Excellent hotel and service
Pros:

Great Location, Excellent hotel and service

2026-06-25 via Nuitee
W
Wendy couple gb
10
Perfect overnight stay prior to IOW festival
Pros:

The young lad who greeted us when we arrived was friendly, welcoming and even helped carry our bags. He was fantastic! The breakfast was great!!

Cons:

The sink was in the bedroom and not in the bathroom

2026-06-22 via Nuitee
P
Podhajna couple pl
10
Excellent stay!
Pros:

Hotel is located in excellent place, close to the sea, shops, restaurants and attractions. Excellent staff, the young chap who’s the hotel manager is just a delight to deal with, nothing was a problem. It was a pleasure to talk to him when he had spare few minutes. Above and beyond!do not let him go! Very friendly atmosphere and amazing decor throughout the hotel! Loved it!

Cons:

The room could be a bit bigger and the hotel would hugely benefit if there was hot snacks/ dinners available. But we liked everything about the hotel.

2026-06-19 via Nuitee
C
Christopher couple gb
6
Pleasant enough
Pros:

Good breakfast
Swimming pool

Cons:

Dark room
Not professionally decorated

2026-06-19 via Nuitee
S
Saadia extended_group gb
7
2026-06-16 via Nuitee
N
NIGEL TRUE couple gb
9
Delightful
Pros:

Very good experiance good location in Shanklin. good staff and housekeeping.
Comfotable bed a quirky twist decor and a swimming pool and sauna.

2026-06-16 via Nuitee