Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Express check-in/check-out
Fax/photocopying
Sauna
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Excellent location
Cons:
Cleanliness issues
Room quality inconsistencies

Categories

Cleanliness
6.43
Some reviews mentioned dirty and run-down conditions.
Service
8.9
Staff were consistently described as friendly and accommodating.
Location
8.94
Many reviews highlighted excellent location near the beach and town.
Room Quality
7.39
Mixed feedback; some loved the rooms while others noted discomfort.
Amenities
7.92
Positive mentions of the hot tub, sauna, and quirky decor.
Value for Money
8.38
General consensus on good value for the price paid.
Food and Beverage
8.93
Breakfast received high praise across multiple reviews.
Overall Experience
7.9
Overall positive feelings, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 14:22

Property Description

Tranquil Setting and Stylish Accommodation
Experience the charm of Queensmead Hotel nestled in lush gardens with sea views. Choose from a variety of modern rooms and suites with complimentary Wi-Fi and more.

Leisure Facilities and Dining Options
Enjoy our outdoor heated pool and indulge in delicious breakfast at our restaurant. Unwind with a drink from our well-stocked bar in the evening.

Convenient Location and Nearby Attractions
Explore Shanklin's attractions like the beach, Old Village, and Shanklin Chine just a stone's throw away. The perfect destination for a relaxing or adventure-filled getaway.

Book your stay at Queensmead Hotel now for an unforgettable experience!

Important information:

The Q Hotel—Shanklin’s Premier Escape for Relaxation & Luxury

Close to the golden shores of Shanklin Beach, The Q Hotel offers more than just a stay—it’s a seaside retreat designed for comfort, indulgence, and convenience.
Step into a world of unparalleled relaxation, where guests can enjoy our soothing infrared sauna and inviting hot tub, perfect for unwinding after a day of coastal exploration. Lounge by our seasonal outdoor swimming pool, sip a drink on the sun-drenched terrace, or wander through our tranquil garden—every space is crafted for your ultimate enjoyment.

Our exclusive ferry discounts of up to 25% make traveling to the Isle of Wight easier and more affordable, ensuring a seamless journey before you even arrive.

Each of our beautifully appointed rooms features plush bedding, flat-screen TVs, spacious wardrobe storage, and a well-stocked hospitality tray. Your private bathroom includes luxury toiletries and a hairdryer, ensuring a refreshing stay.

Begin your mornings with a delicious breakfast, selecting from our buffet, à la carte, or continental options before exploring scenic hiking trails, historic landmarks, or lively evening entertainment.

With free private parking, complimentary high-speed WiFi, and a welcoming atmosphere, The Q Hotel sets itself apart as Shanklin’s top choice for travelers seeking the perfect blend of relaxation, accessibility, and sophistication.

Make your Isle of Wight getaway effortless and unforgettable—your retreat begins here.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.1
Based on 743 reviews
Cleanliness: 6.43
Service: 8.9
Location: 8.94
Room Quality: 7.39
Amenities: 7.92
Value for Money: 8.38
Food and Beverage: 8.93
Overall Experience: 7.9
A
Andrew couple gb
9
2026-04-22 via Nuitee
H
Hildah kapfunde solo_traveller gb
7
2026-04-16 via Nuitee
F
Filipa Maria solo_traveller gb
7
Nice staff hotel
Pros:

Location, nice staff hotel

Cons:

Room too small for a single person.
No breakfast

2026-04-13 via Nuitee
K
Kurt solo_traveller gb
9
2026-04-08 via Nuitee
C
Clare family_with_children gb
8
2026-04-08 via Nuitee
L
Leonard couple gb
6
Probably stay in Arbn next time
Pros:

Nice building and lawns

Cons:

Toilet had no sink, you had to go back into bedroom to get to sink , which didn’t seem very hygienic! Cups and tops of units still had tea marks and sink was dirty. Shower very small my husband couldn’t use.

2026-04-08 via Nuitee
D
Deborah couple gb
8
We would return as it's a lovely friendly family run hotel.
Pros:

Lovely full English breakfast offered with fresh fruit, yogurt & pastries available too.
Staff from check-in to departure were very helpful and chatty. The owners have made a huge improvement to the hotel, are on site and very hands on.

Cons:

We didn't find the bed the most comfortable sadly.

2026-04-08 via Nuitee
K
Kathan couple gb
8
2026-04-05 via Nuitee
N
Nicole couple gb
3
Would not recommend to anyone
Pros:

Cleanliness

Cons:

Shower was a trickle to the extent of being unusable; most lights in the bedroom did not work; bathroom light did not work; no shelf/ space to leave toiletries in the bathroom; extremely cramped room; room was not cleaned on the second day, we emptied our bin ourselves

2026-04-05 via Nuitee
K
Kristi-lee couple gb
2
disappointing, with poor cleanliness, broken facilities, and a complete lack of the basic comfort and standards we expec
Pros:

Quirky decor of the Hotel and friendly staff.

Cons:

• No working shower in either the original or replacement room
• Forced to attend dinner unwashed after an 18-mile walk
• Room extremely dirty (dust, cobwebs, unpleasant smell)
• Poor maintenance (unfinished wallpaper, unsafe-looking electrics with extension leads)
• Advertised facilities (pool, sauna, jacuzzi) not available
• Insufficient towels provided and not replaced daily as stated
• No hand towels provided
• No on-site breakfast or early food options for hikers
• General cleanliness of hotel very poor (stairs and communal areas not cleaned)
• Overall condition far below expected standards

2026-04-03 via Nuitee
M
Mariusz couple pl
10
2026-03-29 via Nuitee
W
Wendy couple gb
4
Never going back
Pros:

It was clean , woman at reception was friendly

Cons:

Could not get tv to work on first night
Room was small
Paint was peeling off it looked tired
I never saw our room
Advertised on the website if I had I would have never booked false advertising , room was dark , hated the colour found it depressing
It was wierd as no one was around

2026-03-22 via Nuitee
A
Anita family_with_children gb
1
2026-01-30 via Nuitee
M
Michael family_with_children gb
7
2026-01-20 via Nuitee
Q
Quellan couple gb
6
Fair enough but slightly disappointed when compared to previous visit.
Pros:

Down stairs decorating quirky. Breakfast ok, Good location, Bar staff friendly

Cons:

Poor lighting in the bedroom , couldn’t get Tv to work ,and way too big for the room. Complained about dirty bedding and receptionist came and had a look. The duvet cover had a brown stain and black scuff mark on bottom, the pillow case was a dirty looking scuff mark . She said that it had been professionally cleaned . She also said the bedding had definitely been changed by her. Even if it had been cleaned if it was still dirty it should not have been used. There was also a very long black hair on the pillow , partner bold and I have short blond hair. !!! She was very offish…. But the bedding was changed later in the day. We have stayed here before and been happy with the accommodation. Disappointed you no longer have an evening restaurant but we can understand.

2026-01-19 via Nuitee
R
ROBERT AND CAROLINE couple gb
9
One of the best and most relaxing holidays we have had in many a year.
Pros:

The location was very good as it was well placed for the town centre, beach and restaurant facilities in Shanklin.
The breakfasts were excellent at the hotel. All of the staff were genuinely friendly and most helpful. They really made a very good holiday an excellent holiday.

Cons:

Perhaps we were just lucky. We enjoyed everything. The people on the Island were a joy and so was the Island.

2026-01-19 via Nuitee
G
Gill extended_group gb
8
2026-01-19 via Nuitee
S
Sharon couple gb
7
2026-01-19 via Nuitee
Y
Yun extended_group cn
1
Horrible
Pros:

We have stayed in this hotel for a few hours and were kicked out by them

Cons:

Change the owner

2026-01-19 via Nuitee
S
Sarah couple gb
8
2026-01-19 via Nuitee