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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Business center
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Heating
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Terrace
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Family rooms
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Pets allowed
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BBQ facilities
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Dry cleaning
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Non-smoking throughout
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Board games/puzzles
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Minimarket on site
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Wheelchair accessible
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Snack bar
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Vending machine - drinks
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Indoor pool
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Toilet with grab rails
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Vending machine - snacks
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Lower bathroom sink
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Public Bath
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Higher level toilet
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Outdoor furniture
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Picnic area
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Wine/champagne
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Outdoor fireplace
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Visual aids: Braille
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Auditory guidance
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Key access
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CCTV outside property
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CCTV in common areas
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Security alarm
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Convenient Location
Located in Oak Brook, Hyatt House Oak Brook offers easy access to popular attractions and transportation hubs, making it an ideal choice for travelers seeking convenience.
Modern Amenities
Guests can enjoy a range of modern amenities including a fitness centre, indoor pool, and free WiFi, ensuring a comfortable and enjoyable stay.
Spacious Rooms with Kitchen
The hotel's rooms are well-equipped with air conditioning, flat-screen TVs, and some even feature a kitchen with a dishwasher, providing guests with a home-away-from-home experience.
Book your stay at Hyatt House Oak Brook for a seamless blend of comfort and convenience during your travels.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
A big thanks to our wonderful bartenders Kim and Lariya. Had some great conversations with both ladies. A big thanks to them
This is Samuel from Mexico, I really had a great experience at the hotel from all of the staff.
Specially Justin provided outstanding customer service throughout my stay. He was friendly, helpful, and always had a positive attitude. He made the experience much more enjoyable and was always willing to assist with anything I needed. Thank you, Justin, for your excellent hospitality! Highly recommended.
My experience was a success, seeing Maria cooking up those omelette is great shr has such joy and a smile every day, all the staff was great and room. Thank you for making it feel like home
Very comfortable and clean rooms, great service, and wonderful amenities! It was an absolutely wonderful stay and I felt very secure and safe while I was there. The hotel staff are so friendly and great, the bar was amazing as was the breakfast in the morning. I thoroughly enjoyed my time there.
Traveled from out of state with my dad for medical care at the hospital. The staff were very friendly and the facilities were clean and comfortable. Breakfast was great, especially the omelette bar run by Maria, who greeted us with a smile every morning!
Great location. Safe. Right by Costco and other major retailers. Very comfortable beds. No noise. And breakfast changes everyday.
I wish the price was a little lower.
Service Lariya was excellent
Went for a sport event for my kid. Great hotel, great experience. Only thing that could have made it perfect would have been a hot tub. Great for family!
Overall great staff and friendly. Maria at the breakfast bar was so nice.
Excellent service at the omelette bar from Maria!
The executive suite was good. The hospitality that Lariya displayed was exceptional. She provided great details of the hotel’s amenities and pleasant at the same time.
Very clean, modern and nice hotel. Close to the airports but a bit far from Chicago downtown.
A bit far from Chicago downtown.
Location.
I would not recommend staying at this hotel. The experience was disappointing from check-in to check-out and demonstrated extreme cost-cutting throughout.
At check-in, I was told parking would cost $10 per day despite my Booking.com reservation clearly stating that parking was included. The receptionist insisted I would be charged anyway, and the issue was only resolved after I involved Booking.com.
Housekeeping is only provided every other day and consists of emptying bins and replacing towels. Beds are not made and no real cleaning is done. Although a card in the room states that housekeeping can be requested, I was told daily service was not available when I asked. There also appears to be no management presence, with staff unable to resolve complaints.
Breakfast quality was poor. Omelettes and proper metal cutlery were only available Monday to Friday. At weekends, guests are left with paper plates, plastic cutlery, stale fruit, and cheap reheated food. The toaster regularly stopped working; staff admitted they knew about the problem but could do nothing.
The room was dated and poorly maintained, with issues such as drawers not closing properly and loose fittings in the bathroom. Security was also lacking, as elevators could be accessed without a room key.
To make matters worse, despite the stay being fully prepaid through Booking.com, the hotel charged the card provided for the deposit, forcing me to initiate a chargeback.
Overall, this hotel seems focused on reducing costs rather than maintaining standards. Between the housekeeping, breakfast, maintenance, security concerns, and billing issues, there are far better options available.
Very nice and good
It was amazing
Excellent service lariya was amazing
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