White Tree Residence

Hotels
8.3 (66 reviews)
Jl Asem II No. 19, Cipete , Jakarta , id

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Lift / Elevator
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
Lack of alertness from security

Categories

Cleanliness
7.96
Positive sentiment from reviews indicates a clean environment.
Service
8.63
Staff are described as kind and helpful.
Location
8.67
Well-located near the French community.
Room Quality
8.22
Standard quality for this hotel tier.
Amenities
8.25
Standard quality for this hotel tier.
Value for Money
8.21
Good value for the pricing.
Food and Beverage
8.26
Standard quality for this hotel tier.
Overall Experience
8.23
Overall satisfactory experience based on combined sentiments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 15:03

Property Description

Modern Accommodation with Convenient Amenities

Fitness Centre and Outdoor Pool
White Tree Residence in Jakarta offers a comfortable stay with a fitness centre and an outdoor swimming pool for guests to unwind and stay active during their visit.

Concierge Service and Free WiFi
Guests can enjoy the convenience of a concierge service and stay connected with free WiFi throughout the property, ensuring a seamless and enjoyable stay at White Tree Residence.

Well-Equipped Rooms with Kitchenette
Each room at the hotel is well-equipped with modern amenities including a kitchenette with a microwave, flat-screen TV, and a private bathroom, providing guests with everything they need for a relaxing stay.

Book your stay at White Tree Residence for a modern and convenient hotel experience in Jakarta.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.3
Based on 66 reviews
Cleanliness: 7.96
Service: 8.63
Location: 8.67
Room Quality: 8.22
Amenities: 8.25
Value for Money: 8.21
Food and Beverage: 8.26
Overall Experience: 8.23
S
Saleem couple gb
8
Pros:

Everything is great The service was excellent and the staff were very kind.

2026-01-31 via Nuitee
詩于 couple tw
8
Pros:

All staff are very nice.

Cons:

The sound insulation isn't great, but overall it's still a great experience.

2026-01-14 via Nuitee
A
Aloy family_with_children id
9
My first time and will be back for sure!
Pros:

The staff so helpful and friendly, good location and lots local food

2026-01-03 via Nuitee
F
Frederick solo_traveller fr
10
Un lieu idéal et de bon rapport qualité-prix, proche de la communauté française
Pros:

La gentillesse de l’accueil, la terrasse, la localisation

Cons:

Rien

2025-12-01 via Nuitee
S
Stan solo_traveller kh
8
Prijs kwaliteit verhouding goed
Pros:

Het receptie personeel was heel goed.

Cons:

De security had wat alerter mogen zijn toen ik mijn rugzak buiten liet staan.

2025-11-30 via Nuitee
B
Bayram Uğur couple tr
7
2025-11-08 via Nuitee
S
Sha couple za
10
2025-10-23 via Nuitee
パルモ solo_traveller id
8
Pros:

Jauh dari kata bising, nyaman, bersih, dan staff2nya sangat ramah dan membantu.

2025-10-08 via Nuitee
M
Miriam family_with_children es
9
2025-08-19 via Nuitee
H
Habib solo traveller id
1
Bad
Pros:

Nothing

Cons:

The property cancelled my booking unilaterally.

2025-04-09 via Nuitee
A
Andrew
10
Pros:

Goo

2025-04-05 via Nuitee
J
Juliet review category business travellers sg
9
Superb
2025-03-28 via Nuitee
T
Teodora young couple ro
9
Superb
2025-02-22 via Nuitee
A
Abdul young couple sg
6
May not come back
Pros:

Great and warm staff like Mas Ali
Allows us to put our frozen items in their freezer
We forgot to collect our rendang from the freezer on our last day and a lady staff did a service recovery by sending it to our in law’s house via Gojek
Bedsheet is fresh and changed daily

Cons:

Breakfast same each day, bread and guava juice.
No laundry service
Room has mosquitoes
Location not strategic

2025-02-03 via Nuitee
M
Muhammed
8
White tree stay in Jakarta
Pros:

Narrow street, A three stories building. Front parking and nice attendants helped parking with a breeze. Small Reception but check in went smoothly. Room is two story. Nice but small stairs made a little uncomfortable. They should have a hand rail for safety on rails. Easy to fall on floor if not careful.

2024-12-18 via Nuitee
A
Akin young couple jp
8
Great value
Pros:

Spacious loft room, clean (daily room service), friendly staff, free water dispenser, still in walking distance to MRT train (20 min), yummy vegan restaurant next to it

Cons:

AC switching off sometimes at nights, furniture a bit old

2024-12-01 via Nuitee
A
Asen young couple bg
6
Pleasant
Pros:

Friendly staff

Cons:

Room without window view, non working fridge, squeaky bed

2024-10-18 via Nuitee
R
Ronald young couple us
9
Great staff! Great hotel!
Pros:

Great staff. Great facility. Great elevator. good wifi. Comfy bed

Cons:

Minor things - At random times, something was making a tapping/dripping noise in my room. Maybe the aircon dripping somewhere. Enough to wake me up multiple times. Also, the shower heads could use some maintenance.

2024-09-28 via Nuitee
E
E-safeurope review category business travellers es
10
Exceptional
2024-09-27 via Nuitee
M
Mohd review category business travellers my
8
Very good
Pros:

Location, friendly and helpful staff, unique design of the building, the outdoor terrace for my suite

Cons:

Cleanliness of the common use kitchen.
Kitchen utensils provided but no tissue paper provided at all. No dishwasher soap provided also.
Wifi intermittently disconnects
Cleanliness of the sofas in the room.
Thorough cleaning of the sofa is required.
Need to bring your own universal plug

2024-09-24 via Nuitee