Best Western Eau Claire South

Hotels
Best Western
8.6 (550 reviews)
3614 Gateway Dr , Eau Claire , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Convenient location
Decent breakfast
Cons:
Lack of cleanliness
Service issues

Categories

Cleanliness
7.1
Multiple reviews mention unclean rooms and facilities.
Service
9.1
Standard quality for this hotel tier; occasional issues with front desk staff.
Location
9.6
Convenient location near shopping and services.
Room Quality
8.1
Decent accommodations, but issues with room assignment and comfort.
Amenities
9.1
Good selection of amenities including breakfast options.
Value for Money
9.1
Reasonably priced for the accommodations provided.
Food and Beverage
8.1
Breakfast was adequate but some items were often out.
Overall Experience
8.6
Overall experience marred by cleanliness but acceptable for the price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:42

Property Description

Luxurious Amenities and Comfort
Indulge in the ultimate comfort at Best Western Eau Claire South with amenities like a refrigerator, hairdryer, and a Keurig coffeemaker in every guest room. Relax and unwind while watching your favorite shows on a flat-screen TV.

Convenient Facilities
Stay on top of your fitness routine at the on-site fitness center or keep your wardrobe fresh with the available launderette.

Ideal Location
Located just minutes away from Hillcrest Country Club and within close proximity to Eau Claire city center and the University of Wisconsin Eau Claire, our hotel offers the perfect blend of convenience and relaxation.

Book your stay now at Best Western Eau Claire South and experience a seamless blend of comfort, convenience, and luxury.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EAU

Location

Guest Reviews

8.6
Based on 550 reviews
Cleanliness: 7.1
Service: 9.1
Location: 9.6
Room Quality: 8.1
Amenities: 9.1
Value for Money: 9.1
Food and Beverage: 8.1
Overall Experience: 8.6
N
Nancy solo_traveller us
8
Pros:

Friendly staff, the property was quiet.

Cons:

I arrived earlier than expected and had a $25 early arrival fee.

2026-08-07 via Nuitee
D
David family_with_children us
10
Quiet and relaxing stay after a long grueling drive.
Pros:

Sunny Patel handled our last-minute on-line request with ease. He greeted us on our arrival with an infectious smile and saw to every need.

Cons:

That we couldn't stay another day. It was a long drive from Portland, OR, to Indianapolis, IN.

2026-08-07 via Nuitee
G
gerald couple us
7
left above comments with front desk at checkout.
Pros:

breakfast was good. Location was excellent. Target and Menards were within walking distance.

Cons:

tv did not work. had to have front desk get tv working. freezer section of refrigerator was froze up. toilet had dark stains.

2026-08-03 via Nuitee
T
Travel68534446444 Family
2
Highly not recommended!!!!!
Pros:

Mold grout in the shower, poor breakfast, rude ones running it. If you have a boat or any type of trailer they prefer you not stay there or wa t you to park in someone else's parking lot, even though their are plenty of parking spots. We had a small boat that it and our truck full of fishing supplies, etc and guy at the front desk wanted is to park in another stores parking lot where you couldn't even see your vehicle. He tried to tell us it wasn't fair to paying customers, even though I stayed up all night watching our vehicle due to alot of kids,etc walking through all hours of the night, and not one time was the parking lot full. He ended up banning us from staying there again. I hope everyone reads this and considers stay somewhere else as their are better and cheaper places to stay at in the area.

2026-08-01 via Tripadvisor
8
880carlir Couples
6
Okay stay
Pros:

Room smelled so bad like pet smells and urine

2026-07-27 via Tripadvisor
R
Rachel solo_traveller us
1
Pros:

Location

Cons:

Requested a crib for our room and never got any notice if we could have that accommodation or not, when I tried to call and confirm the guy barley spoke English and kept asking if I wanted a roll away bed then said a crib would be in the room and when we checked in it wasn't even mentioned about it being on my account luckily I brought another option so my child could have a place to sleep. A/C didn't work very well at all. The bed was TERRIBLE so hard and uncomfortable, the floor would have probably been more comfortable to sleep on. Breakfast wasn't very good but could have been worse. Would not recommend.

2026-07-22 via Nuitee
L
Lawrence solo_traveller us
6
2026-07-19 via Nuitee
P
Praserd family_with_children us
9
2026-07-18 via Nuitee
K
Kim extended_group us
8
Good
Pros:

Good value for the 5 rooms we booked

The hotel manager was very friendly and accommodating getting us towels when we requested them.

Cons:

It’s aging. Plaster in our bathroom is coming off the wall.

Breakfast was the same every morning.

2026-07-16 via Nuitee
A
Alexander couple us
7
2026-07-12 via Nuitee
C
Carson solo_traveller us
9
To my recollection it was the cleanest Best Western I have ever stayed in.
Pros:

It wasn't open at 6:45 when I left the facility.

Cons:

Breakfast should be ready earlier for those, like me, who get going before 7 AM.

2026-07-01 via Nuitee
C
Constance family_with_children us
7
I’d stay there again
Pros:

Breakfast was good 👍🏻

2026-06-27 via Nuitee
S
Sudie solo_traveller us
10
Pros:

Outstanding.

2026-06-26 via Nuitee
P
Patricia couple us
8
2026-06-26 via Nuitee
B
Bridget family_with_children us
7
2026-06-22 via Nuitee
D
Debra couple us
7
2026-06-22 via Nuitee
T
Trish extended_group us
9
Pros:

good

2026-06-19 via Nuitee
T
Thomas couple us
7
Fine except the tv not working. Don't think it is that hard to adjust the room price. Disappointed
Cons:

The television in our room did not work. The desk manager came up to look at it and could not fix it. He offered us another room, but my wife was already in bed and unpacked. Asked for a $5-$10 discount and said he could not do it.

2026-06-17 via Nuitee
E
Eric solo_traveller us
9
2026-06-14 via Nuitee
C
Carol couple us
8
2026-06-13 via Nuitee