Hyatt Place Cincinnati/Sharonville Convention Center

Hotels
Hyatt Place
8.1 (658 reviews)
11345 Chester Rd , Sharonville , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly staff
Cons:
Poor quality breakfast
Cleanliness issues

Categories

Cleanliness
7.76
Several reviews mentioned cleanliness issues including ants and a dirty sink.
Service
8.73
Mixed sentiment; however, some reviews praised the staff's friendliness.
Location
8.77
Convenient location for events, though there were some noise issues.
Room Quality
8.22
Generally positive, noting clean and comfortable rooms, but also noise concerns.
Amenities
8.25
Mixed reviews regarding amenities, positive comments about the size and cleanliness of rooms.
Value for Money
8.01
Some customers felt surcharge was excessive; billing issues also noted.
Food and Beverage
6.76
Numerous negative comments regarding the quality of breakfast and service.
Overall Experience
8.33
Overall sentiment reflects a mix of opportunities for improvement but still a generally satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:49

Property Description

Luxurious Amenities
Hyatt Place Cincinnati/Sharonville Convention Center boasts a fitness centre, terrace, and a restaurant and bar. Guests can unwind in air-conditioned rooms with free WiFi and enjoy the indoor pool.

Comfortable Accommodations
Each room features a desk, seating area, and a flat-screen TV with cable channels. The private bathrooms provide convenience and the 24-hour front desk ensures all needs are met promptly.

Convenient Location
Located in Sharonville, this 3-star hotel is near Cincinnati Zoo and Botanical Garden, offering easy access to local attractions. With Cincinnati Municipal Lunken Airport just 26 km away, travel arrangements are a breeze.

Book your stay at Hyatt Place Cincinnati/Sharonville Convention Center for a memorable and relaxing experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CVG

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 658 reviews
Cleanliness: 7.76
Service: 8.73
Location: 8.77
Room Quality: 8.22
Amenities: 8.25
Value for Money: 8.01
Food and Beverage: 6.76
Overall Experience: 8.33
A
Anthony family_with_children us
9
2026-04-18 via Nuitee
B
Brittany couple us
9
2026-04-14 via Nuitee
S
Sydney family_with_children us
7
Would stay again if needed.
Pros:

It was clean and easy to navigate the hotel and area.

Cons:

There was a convention going on and nothing was done about people using the hotel parking for the convention. Also, we had an issue getting any hot water for the showers both nights

2026-04-13 via Nuitee
C
Campbell solo_traveller us
10
2026-04-10 via Nuitee
R
Raquel family_with_children us
10
2026-04-07 via Nuitee
A
Alicia family_with_children us
10
2026-04-06 via Nuitee
T
Travis family_with_children us
9
Hyatt
Pros:

It was clean it was cozy booking was quick and easy.

Cons:

Breakfast could be a little better.. maybe waffles or pancakes. But over all 7 out of 10

2026-04-05 via Nuitee
P
Patricia couple us
9
2026-04-01 via Nuitee
A
Amber family_with_children us
1
2026-03-31 via Nuitee
C
Charles couple us
10
2026-03-29 via Nuitee
D
Dotson couple us
10
2026-03-28 via Nuitee
Y
Yevgeniy family_with_children us
10
2026-03-24 via Nuitee
K
Kristen couple us
9
Pros:

The staff was very helpful and friendly. We were in town for a baseball tournament so arrived early and had to check out early no issues. The only thing was the pool was freezing so my kids refused to get in which was one of the main reasons for booking this hotel with 2 kids. Everything else was great.

2026-03-15 via Nuitee
A
ARTHUR solo_traveller us
8
Excelente
Pros:

Excelente

Cons:

Excelente

2026-03-09 via Nuitee
A
Alexis family_with_children us
10
My stay was comfortable and relaxing.
Pros:

I love this location/the rooms are always super clean and the staff is amazing.

Cons:

N/A

2026-03-06 via Nuitee
M
Malika couple us
8
2026-03-04 via Nuitee
T
Tamarah family_with_children us
10
2026-02-24 via Nuitee
S
Sarah family_with_children us
9
2026-02-08 via Nuitee
K
Katelin couple us
10
2026-01-23 via Nuitee
S
Stacy solo_traveller us
10
Hyatt Pl Cincinnati/sharonville was an extremely well kept and there was always a very friendly face each time we ca
Pros:

Very friendly clerk, it seemed like she was sincere when she inquired if we were having a nice time

Cons:

Nothing!

2026-01-21 via Nuitee