Province Al Sham Hotel

Hotels
7.3 (4145 reviews)
Central Area , Al Madinah , sa

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Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Good location
Professional service
Cons:
Dirty rooms
Inadequate amenities

Categories

Cleanliness
5.63
Several reviews mentioned dirty rooms and bad smells.
Service
9.1
Some positive mentions about reception staff, particularly Mohammed Nasir.
Location
9.14
Multiple reviews highlighted the convenient location near the mosque.
Room Quality
5.59
Reviews indicated issues with bed condition and overall room maintenance.
Amenities
6.62
Complaints regarding limited amenities and poor bathroom conditions.
Value for Money
6.58
Guests felt that the cost did not match the quality of services provided.
Food and Beverage
6.63
Mixed feelings about breakfast choices and overall food quality.
Overall Experience
9.1
Some guests expressed satisfaction despite various complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:55

Property Description

Modern Rooms with Amenities: All rooms in Province Al Sham Hotel are air-conditioned and feature a flat-screen TV, minibar, and soothing beige & brown tones. The bathrooms are well-equipped with a bathtub, hair dryer, and complimentary toiletries.

Convenient Location: Just a short walk from Masjid Nabwi gate 17 and close to ladies Ziyarat gate #24, the hotel is ideally situated in the northern part of Masjid Nabwi. Guests can easily access nearby shops, fast food chains, and other amenities.

Exceptional Services: Enjoy 24/7 room service, complimentary Arabic Coffee with Dates in the lobby, and the convenience of a BMW car service available for travel to Madinah Airport, Jeddah, and Makkah. Book your stay at Province Al Sham Hotel for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 8 years old stay for free when using an existing bed.
    People 8 years old and over stay for 50% of the adult rate per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.3
Based on 4145 reviews
Cleanliness: 5.63
Service: 9.1
Location: 9.14
Room Quality: 5.59
Amenities: 6.62
Value for Money: 6.58
Food and Beverage: 6.63
Overall Experience: 9.1
Y
Yahya • solo_traveller • za
5
2026-05-09 • via Nuitee
W
waqas • couple • sa
8
Excellent
Pros:

Clean and smooth check in
Location is very good and near to masjid
No issue in getting lift as in other hotels

2026-05-09 • via Nuitee
M
Muhammad Shoaib • family_with_children • sa
8
2026-05-07 • via Nuitee
M
Muhammad • family_with_children • sa
8
Neat and clean place with great location
Pros:

Great location

Cons:

Parking of hotel, not offered properly

2026-05-07 • via Nuitee
M
Mohammed Ayed • family_with_children • sa
8
Pros:

اشكرك الموظف فهد المطيري

2026-05-06 • via Nuitee
A
Aisha • solo_traveller • ie
6
2026-05-06 • via Nuitee
T
Talha • family_with_children • sa
10
2026-05-03 • via Nuitee
Z
Zitani • solo_traveller • sa
10
Pros:

ماشاء الله نظيف والتعامل جيد

Cons:

سعره كان غالي شوي

2026-05-02 • via Nuitee
A
Akif Emre • extended_group • tr
8
2026-05-01 • via Nuitee
F
FEI • family_with_children • sa
8
2026-04-30 • via Nuitee
S
S. • solo_traveller • sa
6
Pros:

The location, room is good

2026-04-30 • via Nuitee
محمد • solo_traveller • sa
10
2026-04-30 • via Nuitee
R
Reem • couple • ae
7
سعر جيد وقريب من المسجد النبوي
Pros:

قريب من المسجد النبوي

Cons:

الحمام يحتاج تجديد

2026-04-29 • via Nuitee
H
HAMAD • couple • sa
9
2026-04-28 • via Nuitee
مسلم • couple • sa
8
ياليت يتم توفير مواقف للسيارات
Pros:

الاستقبال وقرب المكان من الحرم

Cons:

عدم وجود مواقف للسيارات

2026-04-28 • via Nuitee
وليد • family_with_children • sa
6
2026-04-28 • via Nuitee
محمد • family_with_children • sa
2
Pros:

فندق قديم

Cons:

قديم الفندق والعفش قديم

2026-04-28 • via Nuitee
معيد • solo_traveller • sa
6
2026-04-27 • via Nuitee
T
Tahir • family_with_children • sa
1
Avoid
Pros:

Location

Cons:

The rooms were quite smelly, and we had to check three before settling on the least smelly one. Even then, it was a terrible experience with dirty carpets and poor hygiene.

2026-04-27 • via Nuitee
عبدالعزيز • extended_group • sa
9
2026-04-27 • via Nuitee