Province Al Sham Hotel

Hotels
7.3 (4299 reviews)
Central Area , Al Madinah , sa

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Professional service
Cons:
Dirty rooms
Inadequate amenities

Categories

Cleanliness
5.63
Several reviews mentioned dirty rooms and bad smells.
Service
9.1
Some positive mentions about reception staff, particularly Mohammed Nasir.
Location
9.14
Multiple reviews highlighted the convenient location near the mosque.
Room Quality
5.59
Reviews indicated issues with bed condition and overall room maintenance.
Amenities
6.62
Complaints regarding limited amenities and poor bathroom conditions.
Value for Money
6.58
Guests felt that the cost did not match the quality of services provided.
Food and Beverage
6.63
Mixed feelings about breakfast choices and overall food quality.
Overall Experience
9.1
Some guests expressed satisfaction despite various complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:55

Property Description

Modern Rooms with Amenities: All rooms in Province Al Sham Hotel are air-conditioned and feature a flat-screen TV, minibar, and soothing beige & brown tones. The bathrooms are well-equipped with a bathtub, hair dryer, and complimentary toiletries.

Convenient Location: Just a short walk from Masjid Nabwi gate 17 and close to ladies Ziyarat gate #24, the hotel is ideally situated in the northern part of Masjid Nabwi. Guests can easily access nearby shops, fast food chains, and other amenities.

Exceptional Services: Enjoy 24/7 room service, complimentary Arabic Coffee with Dates in the lobby, and the convenience of a BMW car service available for travel to Madinah Airport, Jeddah, and Makkah. Book your stay at Province Al Sham Hotel for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

7.3
Based on 4299 reviews
Cleanliness: 5.63
Service: 9.1
Location: 9.14
Room Quality: 5.59
Amenities: 6.62
Value for Money: 6.58
Food and Beverage: 6.63
Overall Experience: 9.1
ابو يحيى • solo_traveller • eg
7
Pros:

القرب من الحرم، النظافة، سرعة اجراءات الدخول والخروج

Cons:

الغرفة تحتاج صيانة دولاب الميني بار ، قنوات التليفزيون قناة واحدة فقط،

2026-08-29 • via Nuitee
علي بن احمد • solo_traveller • sa
10
Pros:

فندق والقرب من الحرم وتعامل طيب والمسؤولين في الاستقبال

2026-08-29 • via Nuitee
A
Aleidah • solo_traveller • sa
7
Pros:

مكان الإقامة

Cons:

مساحة الغرفة

2026-08-29 • via Nuitee
H
Hassan • solo_traveller • sa
9
2026-08-29 • via Nuitee
A
Abd El Rrahman • solo_traveller • ae
5
Good
Pros:

Design, near to Haram , stuff

Cons:

I take a room which has very old fridge and not working properly
Also the toilet hood was not working asking them to fix it with no luck

2026-08-28 • via Nuitee
N
Noman Samad • family_with_children • sa
9
2026-08-27 • via Nuitee
M
Mona • solo_traveller • sa
9
2026-08-27 • via Nuitee
A
Ahmet • family_with_children • tr
7
2026-08-26 • via Nuitee
A
Anwar • solo_traveller • sa
5
2026-08-26 • via Nuitee
M
Muhammad • family_with_children • ae
8
2026-08-26 • via Nuitee
M
Mohsin Dhedhi • solo_traveller • sa
9
2026-08-26 • via Nuitee
B
bougroura • family_with_children • dz
8
2026-08-26 • via Nuitee
F
Faisal • family_with_children • sa
6
“A comfortable stay with a great location, helpful staff, and good value for money.”
Pros:

1. Overall Experience: My stay was good, and I noticed a significant improvement compared with my previous visit last year.

2. Rooms: The rooms provided to us were very good—spacious, comfortable, and suitable for our family. I stayed in a suite with two rooms, and each room had three beds plus a small bed for a child.

3. Privacy & Layout: The room arrangement was convenient. We had access through one main door, followed by a small lobby and then separate access to our rooms. This provided good privacy and there was no disturbance during our stay.

4. Location: The hotel is very close to the Haram, which is one of its biggest advantages. The convenient location made it easy for us to travel back and forth.

5. Staff: The staff were friendly, helpful, and cooperative throughout our stay.

6. Bathrooms: The bathrooms were acceptable but could be improved. In particular, the bathroom in one of the rooms was quite small and tight, making it difficult to move around comfortably.

7. Breakfast: I did not use the hotel's breakfast service, so I cannot comment on the quality of the breakfast.

8. Value for Money: Overall, I would say this is not more than a **3-star level hotel**, but considering the price I paid, it offers good value for money.

9. Overall Rating: 7/10. The hotel has improved noticeably since my last visit, and I would consider staying here again, especially because of its excellent location and reasonable value for money.

Cons:

The bathroom in one of the rooms was very small and uncomfortable to move around in. Some facilities could also be improved, but overall the hotel was good value for money.

2026-08-25 • via Nuitee
H
Haroon Mohamed • solo_traveller • ae
7
2026-08-25 • via Nuitee
I
Imran • couple • sa
8
2026-08-24 • via Nuitee
M
Mahmoud • solo_traveller • sa
7
2026-08-24 • via Nuitee
M
Mohamed • family_with_children • eg
7
2026-08-24 • via Nuitee
A
Amrianto Lawi • solo_traveller • id
10
2026-08-24 • via Nuitee
W
waseem • family_with_children • sa
10
Good location very clean and supportive staff
Pros:

Very clean and good location

Cons:

Coffee shop mostly closed

2026-08-22 • via Nuitee
S
Shaikh • couple • sa
3
2026-08-22 • via Nuitee