Province Al Sham Hotel

Hotels
7.3 (4325 reviews)
Central Area , Al Madinah , SA

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Professional service
Cons:
Dirty rooms
Inadequate amenities

Categories

Cleanliness
5.63
Several reviews mentioned dirty rooms and bad smells.
Service
9.1
Some positive mentions about reception staff, particularly Mohammed Nasir.
Location
9.14
Multiple reviews highlighted the convenient location near the mosque.
Room Quality
5.59
Reviews indicated issues with bed condition and overall room maintenance.
Amenities
6.62
Complaints regarding limited amenities and poor bathroom conditions.
Value for Money
6.58
Guests felt that the cost did not match the quality of services provided.
Food and Beverage
6.63
Mixed feelings about breakfast choices and overall food quality.
Overall Experience
9.1
Some guests expressed satisfaction despite various complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:55

Property Description

Modern Rooms with Amenities: All rooms in Province Al Sham Hotel are air-conditioned and feature a flat-screen TV, minibar, and soothing beige & brown tones. The bathrooms are well-equipped with a bathtub, hair dryer, and complimentary toiletries.

Convenient Location: Just a short walk from Masjid Nabwi gate 17 and close to ladies Ziyarat gate #24, the hotel is ideally situated in the northern part of Masjid Nabwi. Guests can easily access nearby shops, fast food chains, and other amenities.

Exceptional Services: Enjoy 24/7 room service, complimentary Arabic Coffee with Dates in the lobby, and the convenience of a BMW car service available for travel to Madinah Airport, Jeddah, and Makkah. Book your stay at Province Al Sham Hotel for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

7.3
Based on 4325 reviews
Cleanliness: 5.63
Service: 9.1
Location: 9.14
Room Quality: 5.59
Amenities: 6.62
Value for Money: 6.58
Food and Beverage: 6.63
Overall Experience: 9.1
A
Abdulsalam • family_with_children • de
9
2026-10-31 • via Nuitee
M
Mohammed Sani Tahir • family_with_children • ng
8
Pros:

Cleanliness and closeness of the hotel to the Prophets' Masjid is what excites me most. The Restaurant services has been impressive too. My wife is too happy about our 3 days stay parti cularlly on the staff excellent welcoming gestures

Cons:

None. I like every I saw

2026-10-29 • via Nuitee
M
Mahmoud • family_with_children • eg
5
Pros:

القرب من الحرم حيث انه قريب نسبيا
الطاقم لطيف ومتعاون جدا

Cons:

الاثاث قديم ومستوي الغرفة لا يتناسب مع المدفوع

2026-10-28 • via Nuitee
N
Nawaz • family_with_children • qa
6
Pros:

Location

2026-10-28 • via Nuitee
H
HaMzA • family_with_children • sa
8
2026-10-28 • via Nuitee
A
Abdellah • family_with_children • nl
1
2026-10-27 • via Nuitee
A
Adargo • family_with_children • gh
10
2026-10-27 • via Nuitee
L
Lalia • family_with_children • es
5
Pros:

قربه من الحرم

Cons:

فطور الصباح مافيه تنوع و الأكل مبين تحت المستوى و المطعم صغير ،المطعم يحتاج اعادة النظر فيه و تنظيمه
انصح بالحجز من غير فطور

2026-10-27 • via Nuitee
S
SEIKH AZIMUL • extended_group • bd
7
Pros:

Location

Cons:

Breafast were well set for Indonesian. Should think about non Indonesian also.

2026-10-26 • via Nuitee
D
Dina • family_with_children • sa
4
Pros:

الموقع

Cons:

تعامل العاملين كان جدا سيئ

2026-10-26 • via Nuitee
I
Imad • family_with_children • fr
6
Idéal pour l’emplacement
Pros:

Emplacement à 5 min à pied de la mosquée An Nabawi

Cons:

Pas de rangement pour 4 personnes dans une chambre, salle de bain petite

2026-10-26 • via Nuitee
K
Kalair • family_with_children • us
10
2026-10-26 • via Nuitee
A
AHMED • couple • ng
8
Nice location and facilities and great staff
Pros:

The location and breakfast

Cons:

The room cleaning is not regular despite my complaints. The room was not clean throughout my stay

2026-10-25 • via Nuitee
U
Uddin • family_with_children • gb
4
2026-10-24 • via Nuitee
A
ABDUL RAZAK • family_with_children • my
10
2026-10-24 • via Nuitee
F
Fayyaz Khan • couple • sa
7
2026-10-24 • via Nuitee
H
hamed • family_with_children • eg
8
2026-10-23 • via Nuitee
U
umair • solo_traveller • ca
10
Pros:

very close. good elevators

Cons:

they were not even a bit flexible with check out time. would have helped me if they allowed check out at 1pm instead of 12pm

2026-10-22 • via Nuitee
A
a hannan • family_with_children • us
3
Pros:

Nothing

Cons:

Bathroom door did not lock. Wall outlets didn't work.
Breakfast was real limited

2026-10-22 • via Nuitee
F
Fuad • solo_traveller • sa
3
2026-10-20 • via Nuitee