Province Al Sham Hotel

Hotels
7.3 (3946 reviews)
Central Area , Al Madinah , sa

listing image 1
Show all photos
Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Good location
Professional service
Cons:
Dirty rooms
Inadequate amenities

Categories

Cleanliness
5.63
Several reviews mentioned dirty rooms and bad smells.
Service
9.1
Some positive mentions about reception staff, particularly Mohammed Nasir.
Location
9.14
Multiple reviews highlighted the convenient location near the mosque.
Room Quality
5.59
Reviews indicated issues with bed condition and overall room maintenance.
Amenities
6.62
Complaints regarding limited amenities and poor bathroom conditions.
Value for Money
6.58
Guests felt that the cost did not match the quality of services provided.
Food and Beverage
6.63
Mixed feelings about breakfast choices and overall food quality.
Overall Experience
9.1
Some guests expressed satisfaction despite various complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:55

Property Description

Modern Rooms with Amenities: All rooms in Province Al Sham Hotel are air-conditioned and feature a flat-screen TV, minibar, and soothing beige & brown tones. The bathrooms are well-equipped with a bathtub, hair dryer, and complimentary toiletries.

Convenient Location: Just a short walk from Masjid Nabwi gate 17 and close to ladies Ziyarat gate #24, the hotel is ideally situated in the northern part of Masjid Nabwi. Guests can easily access nearby shops, fast food chains, and other amenities.

Exceptional Services: Enjoy 24/7 room service, complimentary Arabic Coffee with Dates in the lobby, and the convenience of a BMW car service available for travel to Madinah Airport, Jeddah, and Makkah. Book your stay at Province Al Sham Hotel for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 8 years old stay for free when using an existing bed.
    People 8 years old and over stay for 50% of the adult rate per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.3
Based on 3946 reviews
Cleanliness: 5.63
Service: 9.1
Location: 9.14
Room Quality: 5.59
Amenities: 6.62
Value for Money: 6.58
Food and Beverage: 6.63
Overall Experience: 9.1
A
Ali • family_with_children • id
9
2026-03-14 • via Nuitee
Z
Zahid • family_with_children • in
5
The location is very good, but the room size, cleaning and other room items are very old/not clean
2026-03-14 • via Nuitee
A
Adnan • family_with_children • sa
7
2026-03-14 • via Nuitee
A
Ahmed • extended_group • eg
3
2026-03-14 • via Nuitee
S
Samira • family_with_children • ng
10
2026-03-14 • via Nuitee
M
Mohamed • family_with_children • sa
7
2026-03-13 • via Nuitee
A
Abdulgadir • family_with_children • gb
10
2026-03-12 • via Nuitee
A
albrahimi • extended_group • sa
8
Pros:

الفندق نظيف وجيد وقريب من الحرم النبوي

Cons:

الحمام يحتاج للصيانه

2026-03-10 • via Nuitee
Y
YAHAYA YAHAYA • extended_group • ng
7
2026-03-09 • via Nuitee
S
Syed • family_with_children • sa
7
2026-03-08 • via Nuitee
H
Huzaifah • family_with_children • sa
10
2026-03-07 • via Nuitee
M
Mohmmed • couple • sa
5
2026-03-07 • via Nuitee
Z
Zohra • family_with_children • fr
1
Pros:

Le Buffet

Cons:

Pas de nettoyage chambre, ascenseur saturé et chambre très sale

2026-03-07 • via Nuitee
K
Khalid • family_with_children • pk
7
2026-03-06 • via Nuitee
مروان • extended_group • ae
5
مشي الحال فقط
Pros:

الموقع القريب وبشاشة الموظفين

Cons:

الحمامات سيئة ورائحة الممرات غير مقبولة والمطعم غير جيد

2026-03-06 • via Nuitee
I
Ikhwan Supriadi • family_with_children • sa
10
2026-03-06 • via Nuitee
K
Khadija • couple • fr
10
2026-03-04 • via Nuitee
B
Basyirah • couple • my
9
2026-03-03 • via Nuitee
S
Soufyane • family_with_children • fr
8
Pros:

Proximité de la mosquée

Cons:

La chambre mériterait un petit rafraichissement

2026-03-03 • via Nuitee
M
Mohammed Hasan • family_with_children • bd
5
2026-03-03 • via Nuitee