Isann Lodge

Hotels
Independent
8.6 (17 reviews)
Tramneak Street, Chong Kousou Village, Siem Reap, 171001 , Siem Reap , KH

Facilities

Full-service spa
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Concierge service
Wheelchair accessible
Breakfast available (surcharge)
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Nice time
Comfort
Food and beverage services
Cons:
Booking issue
Location inconvenience
Lacking spa services

Categories

Cleanliness
7.5
Guests mentioned cleanliness as a positive aspect, but some concerns were raised regarding the area of the hotel.
Service
8.3
Service was generally appreciated, with compliments for the staff, although issues regarding refund process were mentioned.
Location
6
Location received mixed reviews, with some guests finding it inconvenient due to distance from shops and restaurants.
Room Quality
7.5
Rooms were decent, with positive feedback on comfort and staff friendliness, but concerns about original booking availability were raised.
Amenities
7.5
Amenities were satisfactory, although some guests missed having certain services like a spa.
Value for Money
6
Value for money had mixed opinions, with some feeling the hotel did not justify the price due to booking issues.
Food and Beverage
7.5
Food and beverage services were overall positive, with some guests wanting more variety.
Overall Experience
7.3
Most guests had a positive overall experience but highlighted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-07-31 16:07

Property Description

Pamper yourself at Isann Lodge, a serene retreat nestled conveniently close to Angkor Wat and the vibrant Pub Street.

Relaxation Awaits
Unwind in our luxurious spa, offering a range of massages and body treatments designed to refresh your body and mind.

Culinary Delights
Savor unforgettable meals at our on-site restaurant or enjoy the comfort of room service. Start your day with a delicious local cuisine breakfast served daily.

Comfort & Convenience
Stay connected with complimentary Wi-Fi in our well-appointed rooms, each featuring private balconies, deep soaking bathtubs, and modern amenities like 32-inch LED televisions.

Experience the perfect blend of luxury and comfort at Isann Lodge. Book your stay today!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8.6
Based on 17 reviews
Cleanliness: 7.5
Service: 8.3
Location: 6
Room Quality: 7.5
Amenities: 7.5
Value for Money: 6
Food and Beverage: 7.5
Overall Experience: 7.3
V
Verified traveler
6
Unsure
Pros:

The room I originally booked they advised me during check in that it was full. I’m not sure if that was done on purpose. I asked for a refund of the difference and they told me they couldn’t and offered other services instead. It’s a bit hard to believe that a hotel has overbooked when everything was done online and the fact I couldn’t get a refund for the difference. I had a nice time here and the staff was really nice but I’m also not sure if I got scammed or not. The area of the hotel was not so great as it was far from any shops or restaurants. If I was to do this trip again I would have preferred to find a hotel closer to walking street where the restaurant and night market is as we went there every night after the temples to grab dinner.

2025-03-16 via Nuitee
S
SONDRA
8
Pros:

The area a little noisy from kids neighbors. The bathroom need place to put sanitary and need a hooks to hang the towels.

2024-12-03 via Nuitee
E
Edwin
10
Pros:

A real gem in an area that may give pause to some. Staff and people around the lodge are great. I had a good experience and really enjoyed my time at the lodge.

2024-06-27 via Nuitee
C
Cherish
10
Restful retreat
Pros:

I wish we had more time here, great spot to rest and clean up from traveling before we had to quickly move on. It’s on a nice quiet street with beautiful landscaping!

2024-06-24 via Nuitee
C
Cherish
10
Restful retreat
Pros:

I wish we had more time here, great spot to rest and clean up before we had to quickly move on. It’s on a nice quiet street with beautiful landscaping!

2024-06-23 via Nuitee
C
Cameron partner
10
Pros:

The staff was very friendly and helpful and the food was delicious! It was a quiet and beautiful place!

2024-01-12 via Nuitee
T
Tatjana
10
A hidden gem
Pros:

I stayed in a beautiful room at upper level of one of the wooden bungalows surrounded by tropical trees. The site is located slightly outside Siem Reap and once you enter the gate you leave all the noise and dusts behind.
It is a perfect place for people who would like to enjoy Seam Reap and Ankor but also have some quite time and relax in front of lovely pool surrounded by trees.
The hotel also have an organic garden used by their restaurant.
I would highly recommend this place. The hotel team is very friendly and helpful .
Tanya

2020-01-03 via Nuitee
S
Sio Kei
6
will not stay again
Pros:

The staff is friendly and helpful. The room doesn’t look as good as the pictures. The toilet is plugged every other day and the sink is plugged too. The layout of the room is inconvenient. The free breakfast is small. The room wasn’t clean properly everyday. The closed by street was noisy.

2019-12-02 via Nuitee
R
Rita
10
Pros:

Very comfortable and beautiful place, delicious food. Very friendly and helpful staff.

2019-08-16 via Nuitee
V
Verified traveler
8
Pros:

The lodge was set in very beautiful gardens which were reflected in the infinity pool which was a really nice touch. The lodges themselves are very well made using natural wood.

2019-07-22 via Nuitee
V
Verified traveler family
10
Pros:

If Possible I would give Isann a better rating than excellent! Nice rooms, SUPER friendly and helpful staff, and EXCELLENT food. They have my highest recommendation.

2019-06-28 via Nuitee
V
Varachai
10
Pros:

Very nice lodge. quiet and very charming Khmer wooden house. really great garden feel and infinity swimming pool. room intertir also beautiful.
the food is really good, delicious from their concept from farm to table organic meal.
we really had a wonderful stay.

2018-11-20 via Nuitee
C
Christina
4
Pros:

Das Hotel liegt sehr weit außerhalb der Stadt. Sie ist nur über TukTuk Transfer auf eigene Kosten zu erreichen. Die Gartensuite war wie das gesamte Hotel abgewohnt und es gab keinerlei Moskito-Schutz (mitten im Grünen außerhalb der Stadt!); die Fenster konnte man nicht öffnen, man war also in einen kleinen nur sparsam gepflegten Zimmer "eingesperrt". Die Anlage selbst war vor Jahren möglicherweise sehr schön. Vielleicht in der High Season auch noch besser hergerichtet. Aber bei unserer Ankunft Anfang Oktober fanden wir nur kaputte Liegen in einer ungepflegten einsamen Gegend vor. Wir haben uns ein anderes Hotel gebucht und sind nach einer Stunde wieder abgereist. Auf den bereits gezahlten Kosten für die Isann Lodge sind wir komplett sitzen geblieben :-(

2018-10-16 via Nuitee
S
Spencer
10
Sanctuary in Siem Reap
Pros:

Wonderful time spent here relaxing with friends. The staff were very friendly and helpful and the grounds and hotel were beautifully kept and managed. Only downside would be that the local area made noise quite often in the middle of the night, music every night around 3-6am. Sometimes it got really loud where you had to wait till it stopped to fall back asleep. Another downside would be the free airport transfer we were promised. No one informed us on our way in so we ended up paying for our ride and on our way out the “free airport transfer” was a Tuk Tuk, there was three of us, each with two bags. Overall stay was pretty great. Would definitely recommend!

2018-05-18 via Nuitee
C
chrystelle
6
Belle adresse mais éloignée
Pros:

Très bel hôtel mais il faut juste savoir qu'il est très éloigné . Chaque trajet en tuk tuk a un réel coût au Cambodge en tout cas à la fin la note monte vite. Savoir aussi que c'est pas parce que c'est moi. Qu'on est au calme. Beaucoup de bruit tot le matin. Après c'est juste la vie locale qui débute mais bruit de scie sur l'entreprise à côté et toit les reste . Très bon restau sur place et corect en prix.

2018-02-21 via Nuitee
X
Xiaoyue
10
Pros:

very nice decoration, spacious, authentic, calm, excellent staff,

2018-01-02 via Nuitee
B
Brok
10
A new favourite in Siem Reap
Pros:

A faultless experience at the newly finished Isann Lodge!

2017-07-21 via Nuitee