Facilities

Free breakfast
Meeting rooms
Full-service spa
Free beach cabanas
Fitness facilities
Guest education on local ecosystems and culture
Free WiFi
24-hour front desk
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Amazing service
Friendly staff
Comfortable rooms
Clean facilities
Cons:
Cleaning issues
Inconvenient payment processes
Poor communication among staff

Categories

Cleanliness
7.7
Some concerns about cleanliness in the reviews, including issues with water pressure and bathroom facilities.
Service
9
Staff is generally attentive and friendly, though there were some issues with communication.
Location
8.2
Good location near the beach, although some mentioned nearby facilities are underdeveloped.
Room Quality
8.7
Overall, the rooms are comfortable, with specific mentions of bed comfort.
Amenities
8.5
Amenities are generally good, but there were issues with payment processes for services.
Value for Money
8.2
Value is considered decent, though some felt paying for amenities as they use them was inconvenient.
Food and Beverage
8.2
Food quality is appreciated, but some guests expected more variety in the beverage selection.
Overall Experience
8.7
A generally positive experience with minor issues, leading to a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:35

Property Description

Experience the ultimate island getaway at Wyndham Grand Phu Quoc, where luxury and relaxation meet!

Indulgent Spa Treatments
Unwind at our full-service spa offering soothing massages, rejuvenating body treatments, and refreshing facials that will leave you feeling revitalized.

Exceptional Dining
Savor exquisite Vietnamese cuisine at our renowned restaurant, Nautilus, or indulge in 24-hour room service. With seven diverse dining options and multiple bars, your taste buds are in for a treat!

Beach and Leisure Activities
Bask in the sun at our private beach or take a dip in the outdoor pool. Enjoy a thrilling night at the casino or explore nearby attractions, making every moment memorable.

Don’t miss out on the luxury and convenience waiting for you. Book your stay at Wyndham Grand Phu Quoc today!

Important information:

  • Children stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PQC

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

Location

Guest Reviews

8.4
Based on 115 reviews
Cleanliness: 7.7
Service: 9
Location: 8.2
Room Quality: 8.7
Amenities: 8.5
Value for Money: 8.2
Food and Beverage: 8.2
Overall Experience: 8.7
H
Hung
8
Pros:

Bathroom too dark, need more light
Hallways too dark also

2025-10-11 • via Nuitee
T
Truls
6
Supert hvis man er gira på et all-inclusive
Pros:

Et stort og fasjonabelt resort. Mye lyd og mye mennesker. Helt rått med egen stor vannsklie for barn. Supert hvis man vil ha alt på et sted, men må leve med støy og mye folk.

2025-10-06 • via Nuitee
J
Jeffery
10
Pros:

Amazing service and place to stay

2025-09-05 • via Nuitee
K
Khanh-Dieu
10
Pros:

The staff is very attentive and friendly. The Hotel, the beach, the swimming pool are clean and nice! We will come again that beautiful place and we will share beautiful moments with our friends about the Wyndham Grand Hotel! Thanks again and see you next time!

2025-09-04 • via Nuitee
L
lee kwee • family
10
Pros:

overall is a GOOD! all staffs are so friendly and we feel like a home in vietnam.

2025-08-26 • via Nuitee
Y
YUSUKE • family_with_children
8
Pros:

ホテル施設は申し分ないですが、周辺施設がまだまだ、建設途中と言いますか、テナントがほとんどガラガラ状態なので、夜などにフラットご飯やコンビニに行くのはけっこう不便さを感じます。カジノが直結している点は、好きな人には最高ですね。隣の遊園地は、無料シャトルバスがありますが、お急ぎの方は歩いても行ける距離です。いきは、サファリ経由ですので、30分近く時間がかかる可能性があります。帰りはシャトルバス、もしくはタクシーで40000ドン240円程度で帰れると思います。

2025-08-25 • via Nuitee
F
FAN
8
有點失望
Pros:

浴室淋浴間水壓小，試過沒有冷水
廁所又塞

太失望了 ，5星酒店

2025-08-18 • via Nuitee
S
Sin Yan • family
2
Pros:

Different staff from different teams did not communicate properly and gave me mis information, put the wrong sticker on my luggage’s when I checked out. Also took me extensive effort to communicate with staff regarding my lost items in the room

2025-08-14 • via Nuitee
C
Cleveland • family
10
Pros:

Bed was very very comfortable good food fast WiFi good free transportation provided by the property. 5 stars all the way

2025-08-11 • via Nuitee
T
Thang • family
8
Pros:

Bed comfort

2025-08-02 • via Nuitee
S
siu fan • family_with_children
10
Pros:

適合親子住宿👍酒店服務員很親切，距離沙灘很近，步行5分鐘就到，鄰近有珍珠樂園，富國島大世界，都很方便，很適合攜帶小朋友

2025-07-29 • via Nuitee
Y
Yonghee
4
Pros:

Real level is Medium ,
But
Head name level is top

2025-07-24 • via Nuitee
K
Kieran • family
8
Pros:

Our beachfront villa was amazing and could not be faulted. It was a bit annoying having to pay for everything as you go rather than just apply it to the room. Every drink and meal, around the pool or in a restaurant, had to be paid for there and then. Even room service. It was strange for a 5 star hotel. A couple more wines in their selection wouldn’t go a stray. 😁 In saying that, we had a wonderful stay.

2025-07-10 • via Nuitee
S
sang youp • family
10
Pros:

직원 모두 친절하고 고객 맞춤 서비스에 감동했습니다.
가족과 함께 보내는 시간동안 수영장,쇼핑등 편의시설이 많아서 더 좋았습니다.

2025-07-02 • via Nuitee
N
Nhan • family
10
Pros:

Great resort for families with young kids, convenient location. Very close to Grandworld, Vinwonders and the Safari

2025-06-29 • via Nuitee
H
HELEN
8
Pros:

Only thing we don’t really like , we ask front desk give us a cooking pot and some silverware they ask for fee

2025-04-12 • via Nuitee
M
Michelle • partner
10
Pros:

Friendly staff and always eager to help with a smile.

2025-04-05 • via Nuitee
S
Son • family
6
Pros:

Like: close to entertainment

Not like: poor staff handling of guests. I was waiting to check out. Your staff willing to serve people who cut in front of me. Further additions to insult when other staff took other peopĺe cutting through the lines. You need to do better.

2025-03-22 • via Nuitee
C
Carl • family
10
Pros:

Staff were friendly and helpful.

2025-03-20 • via Nuitee
H
han james
4
Pros:

Dear Wyndham

It took a lot of time to arrive and check in, and the food is average, but even though it is a weekend, the lettuce type of salad is of poor quality, and before leaving, at 2 o'clock in the morning, the reception tries to book a bus to the airport for 10am but Mr Allen's attitude towards guests seems so rude and racist. Can you make the reservation you want at 10 a.m only at 6:30 left over?

Afterwards, the attitude is unimaginable. Behavier Mr Allen yourself correctly

2025-03-09 • via Nuitee