Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Very friendly and attentive staff (reception, housekeeping, bellhop)
Rooms are spacious, comfortable and well equipped
Extremely clean and well maintained
Excellent, varied breakfast and good restaurant meals
Attractive hotel decor, pleasant hall and ambiance
Pool and jacuzzi praised, good public facilities
Special touches (anniversary champagne, attention to detail)
Good location for visiting La Laguna and northwest Tenerife
Cons:
No pool bar or sunshades/umbrellas reported
Lack of dedicated pool supervision; incidents with minors/alcohol mentioned
Some rooms with views of construction/parking
Narrow street in front of hotel makes luggage unloading less convenient
One guest found pillows too firm; minor room comfort preference
Only one bottle of water provided when two guests were present (suggested improvement)

Categories

Cleanliness
9.4
Multiple guests comment 'super limpio' and 'habitación espaciosa y limpia' — overall very high cleanliness and attention to detail.
Service
9.5
Very strong positive mentions of staff friendliness and helpfulness (Pablo, Fran, housekeeping, reception); attentive service and special gestures (anniversary champagne). Minor operational suggestions (pool supervision).
Location
9.2
Described as 'ubicación excepcional' and convenient for visiting the northwest and La Laguna; minor drawbacks noted (narrow street for luggage, some rooms facing a construction parking).
Room Quality
9.2
Rooms described as beautiful, spacious and well equipped (robes, coffee maker, shower supplies); beds comfortable though one guest found the pillows firmer than preferred.
Amenities
8.2
Pool, jacuzzi, gym and pleasant public spaces are praised, but guests noted no pool bar/umbrellas and suggested better pool supervision for minors/alcohol—some amenities expectations unmet.
Value for Money
9.1
Standard quality for this hotel tier (not explicitly discussed in reviews) — assigned target overall rating.
Food and Beverage
9.4
Repeated praise for varied and excellent breakfast and good evening meals; F&B described as delicious and well adapted to guests' tastes.
Overall Experience
8.8
Many reviewers describe an excellent, memorable stay with attentive staff and beautiful facilities; minor issues (views for some rooms, pool service/umbrellas, luggage unloading) slightly reduce a perfect score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 13:12

Property Description

Luxurious Stay in La Laguna Gran Hotel

Express Check-in & Check-out, Free WiFi, and More
Experience convenience with our express check-in and check-out services, stay connected with free WiFi, and enjoy a refreshing dip in our seasonal outdoor swimming pool.

Delicious Dining Options and Fitness Center
Indulge in culinary delights at our on-site restaurant, stay active at the fitness center, and unwind with a drink at the bar.

Comfortable Rooms and Bike-Friendly Amenities
Relax in well-equipped rooms featuring a flat-screen TV and a private bathroom. Explore the area on two wheels with our bike-friendly services.

Book your stay at La Laguna Gran Hotel now for a memorable experience in La Laguna!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TFN

Location

Guest Reviews

9.1
Based on 6666 reviews
Cleanliness: 9.4
Service: 9.5
Location: 9.2
Room Quality: 9.2
Amenities: 8.2
Value for Money: 9.1
Food and Beverage: 9.4
Overall Experience: 8.8
F
Flori • solo_traveller • fr
10
2026-09-05 • via Nuitee
A
Andrea • couple • de
10
Wir hatten einen tollen Tag im Hotel!
Pros:

Sehr geschmackvoll eingerichtet! Das Frühstück war super reichhaltig! Der Pool groß und der Fitnessraum perfekt! Wir empfehlen die Zimmer mit Terrasse!

2026-09-05 • via Nuitee
S
Samuel • solo_traveller • fr
8
2026-09-05 • via Nuitee
A
Aitor • couple • es
10
2026-09-04 • via Nuitee
M
Maurice • family_with_children • nl
10
Heel gaaf, sfeervol, mooi, gezellig hotel met karakter
Pros:

Heel mooi sfeervol hotel zoals op de foto's. Met een leuke bar en (zit ook een aparte wijn bar bij.) zit gedeeltje waar je nog tot laat wat kunt drinken. Zeer vriendelijk personeel, Geen P bij hotel maar eindje verder op in de straat. Je kunt voor de deur stoppen en Concierge helpt met in/uitladen baggage en het naar de kamer brengen. Hebben er geen ontbijt/diner gehad, maar dag menu klonk lekker. Genoeg leuke ontbijt/lunch/restaurantjes in het centrum. Leuk zwembad met uitzicht over de daken van de stad. Prijs/kwaliteit zeer goed.

Cons:

Niets. Ik kan dit hotel alleen maar aanraden.

2026-09-04 • via Nuitee
J
Javier • family_with_children • es
9
Pros:

Muy bonito. Habitación grande y nueva. Jacuzzi y piscina

Cons:

Problema para aparcar

2026-09-04 • via Nuitee
M
Mario • couple • es
9
Pros:

Ubicación inmejorable. Camas muy cómodas y gran superficie de la habitación

Cons:

No encontraron mi reserva ni aún dándole la referencia de booking , pero al final no hubo problemas.
La cristalera de la parte exterior del hotel estaba muy sucia

2026-09-03 • via Nuitee
Y
Yeray • couple • es
9
Maravillosa
Pros:

Todo

Cons:

Nada

2026-09-03 • via Nuitee
O
Otilia • couple • es
8
Pros:

La decoracion y limpieza

Cons:

Desayuno

2026-09-03 • via Nuitee
S
Susanne • extended_group • es
9
2026-09-03 • via Nuitee
A
Ana • solo_traveller • es
10
2026-09-03 • via Nuitee
G
Gemma • couple • es
10
El millor hotel a la Laguna
Pros:

L’espai, ubicació i el tracte

Cons:

Res

2026-09-03 • via Nuitee
S
Soňa • extended_group • cz
10
Pros:

Muy rico

2026-09-03 • via Nuitee
G
Guillermo • solo_traveller • es
10
2026-09-02 • via Nuitee
S
Sonia • family_with_children • es
10
Una monada dentro de La Laguna
Pros:

Que encanto de sitio!

2026-09-02 • via Nuitee
A
Amaiuki • solo_traveller • es
10
Pros:

La habitación muy cómoda, la piscina y lo céntrico q estaba, el personal muy atento

2026-09-02 • via Nuitee
V
Víctor Manuel • couple • es
10
ALTAMENTE RECOMENDABLE Y CON GANAS DE VOLVER NUEVAMENTE.
Pros:

ES UN HOTEL EMBLEMATICO, ESTRATEGICAMENTE UBICADO. MARAVILLOSA ATENCIÓN EN LA CAFETERIA, EXCELENTE PROFESIONAL

Cons:

CREEMOS QUE PUEDE HABER FALTA DE PERSONAL

2026-09-02 • via Nuitee
I
Idaira • solo_traveller • es
10
Pros:

La ubicación y la atención recibida

2026-09-01 • via Nuitee
D
del Rosario Rodríguez • solo_traveller • es
10
2026-09-01 • via Nuitee
G
GERALDINE • couple • es
10
Pros:

Piscina y zonas comunes muy bonitas y cuidadas.
La habitación muy amplia y cama confortable, bañera grande.

Cons:

Que no me cogieran el teléfono de recepción desde la habitación.

2026-09-01 • via Nuitee