Hotel Viktoria-Leukerbad-Therme

Hotels
9.7 (77 reviews)
Pfolongstutz 2 , Leukerbad , CH

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Terrace
Hiking
Lift / Elevator
Cycling
Safety deposit box
See all facilities

Review Highlights

Pros:
Location
Amenities
Cons:
Cleanliness
Service
Food and Beverage

Categories

Cleanliness
9.54
The room was coated in dust and the shower was filthy.
Service
8.51
Service was marked by cruelty and a refusal to accommodate basic needs.
Location
10
Location was not explicitly mentioned; assuming standard quality for this hotel tier.
Room Quality
10
The room had hygiene issues and uncomfortable conditions.
Amenities
10
Standard quality for this hotel tier; amenities were not explicitly covered.
Value for Money
10
Though price transparency was lacking, some amenities could suggest good value.
Food and Beverage
9.55
Breakfast was poorly organized and selection was small.
Overall Experience
10
Overall experience was negatively impacted by service and hygiene issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:33

Property Description

Luxury Stay at Hotel Viktoria

Nestled in Leukerbad, Hotel Viktoria offers the ultimate convenience being the closest hotel to the renowned Leukerbad Therme Spa. Each non-smoking room boasts a balcony, flat-screen TV, and complimentary WiFi. Guests are pampered with bathrobes and towels for the spa, ensuring a relaxing stay.

Unmatched Amenities

Enjoy the hotel's terrace or let your children have a blast in the games room equipped with a Nintendo Wii. Guests receive complimentary access to the thermal bath, Gemmibahn Cable Car, and even a free green fee at Golfclub Leuk. The inclusive Leukerbad Card Plus provides discounts for various attractions, making your stay truly unforgettable.

Explore with Ease

Conveniently located within walking distance to Gemmibahn and Torrentbahn, guests can effortlessly access nearby attractions and facilities. Make the most of your stay at Hotel Viktoria and book now for an unforgettable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

9.7
Based on 77 reviews
Cleanliness: 9.54
Service: 8.51
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 9.55
Overall Experience: 10
A
Ali • solo_traveller • fr
10
Exceptionnel séjour à deux à côté de tout et surtout l’accès direct aux thermes.
Pros:

L’amabilité et la disponibilité de Rinaldo et les petits soins avec les pains locaux de Inger. Nous avons passé un très bon séjour chez vous, un grand merci à tout le personnel.

Cons:

Rien

2026-11-07 • via Nuitee
B
Bernard • couple • ch
10
Pros:

Einfach, aber sehr gut

Cons:

Wir waren mit allem sehr zufrieden.

2026-11-06 • via Nuitee
D
Delessert • couple • ch
9
2026-10-25 • via Nuitee
S
Severin • extended_group • ch
9
Himmlisch.
Pros:

Der direkte Zugang zum Bad.

2026-10-23 • via Nuitee
E
Erasmus • couple • ch
9
2026-10-23 • via Nuitee
A
Andrea • couple • ch
10
2026-10-23 • via Nuitee
E
Erika • family_with_children • ch
10
Die Berge,, die Schlucht, Thermalbad, das Hotel mit freundlicher Aufnahme.vielen dank
Pros:

Frühstück tip top
WellnessNatur

2026-09-15 • via Nuitee
N
Nicole • couple • ch
10
Un soggiorno bello sotto ogni punto di vista! Magnifico
Pros:

L’accoglienza dei proprietari e la loro gentilezza! Buona posizione dell’hotel e accesso facilitato ai bagni termali!

Cons:

///

2026-09-11 • via Nuitee
R
Renate • couple • ch
9
2026-08-21 • via Nuitee
D
doris • solo_traveller • ch
10
Pros:

🥰 freundliches Personal und ein sehr feines Frühstück.....war perfekt für mein Patenkind und für mich.

2026-08-12 • via Nuitee
U
Urs • couple • ch
8
Kurzer Aufenthalt, gut bedient
Pros:

Nähe zu Therme

Cons:

alles top

2026-08-06 • via Nuitee
D
DayTrip44315891308 • Couples
10
Hotel with easy access to thermal spa
Pros:

Great location and access to thermal spa.Excellent hosts and very good Swiss breakfast.
Rooms facing down the valley quieter than those overlooking the spa.
Excellent value, would visit again.

2026-06-16 • via Tripadvisor
U
Ulrich • couple • ch
8
zum weiter Empfehlen
Pros:

der direkte Zugang zur Therme

Cons:

Das Frühstück dürfte etwas üppiger sein

2026-05-29 • via Nuitee
J
Jose Carlos • couple • lu
9
2026-05-26 • via Nuitee
M
Moritz • solo_traveller • ch
10
2026-05-25 • via Nuitee
T
Therese • solo_traveller • ch
8
Ein Auf Wiedersehen
Pros:

Gute Lage zu dem Thermalbad

Cons:

Nichts

2026-05-07 • via Nuitee
N
Noémi • couple • hu
10
2026-03-28 • via Nuitee
S
Stéphane • couple • fr
10
Reposant et très agréable MERCI 🙏
Pros:

La gentillesse et la sympathie des hôtes
Un grand merci pour votre accueil chaleureux et votre bienveillance
L’accès direct aux thermes
Petit déjeuner fort agréable et très bien agencé

Cons:

Peut être un grand lit plutôt que deux lits jumelés…. mais cela reste un détail car nous avons très bien dormi

2026-03-26 • via Nuitee
H
Hans • couple • ch
9
Nur empfehlenswert,ein grosses Dankeschön
Pros:

Ja einfach aber sehr gut, eigentlich alles

Cons:

War alles ok👍

2026-03-25 • via Nuitee
S
Soenke_London • Solo travel • London, England
10
Alps-olutely Magical & Relaxing
Pros:

I stayed with Inger & Rinaldo high up in Leukerbad that I am fairly sure I was level with the peaks on a Toblerone bar!:
The mountain tops covered in snow, crisp air, breathtaking views and a wonderful local thermal spa.

Hotel Viktoria is absolutely 'Alpine' for comfort.
Check-in easy, charming and efficient. Swiss-tuned, so to speak.

The key card to your room also provides access to local cable cars (which you need to reach the skiing slopes, amongst others) and further outdoor activities.
Another key provides direct access to the local thermal spa with indoor pools, 2 outdoor pools and sauna - instead of turning left for breakfast, you head up one floor and turn right into the spa. So SO relaxing from the minute you decide to enjoy yourself at the spa and / or sauna.
I enjoyed the spa on a daily basis (again all included in my stay). After a few hours in the thermal baths, I was basically Switzerland myself: calm, balanced and strictly neutral about everything.

Rooms are large and have a balcony overlooking mountains, the town and / or the spa. Snow-capped peaks provided for maximum postcard impact!

Breakfast is a triumph. It feels like 'Grimm's Fairy Tales': "Little table, set yourself' or "Tischlein Deck Dich" if you still remember your German from school.
Fresh local bread from the 'Wallis' region, hot coffee & tea made to your liking, always with a smile and friendly advice from Inger, Rinaldo & Maria.

My only real complaint? ... Leaving!

2026-03-19 • via Tripadvisor