Hotel Viktoria-Leukerbad-Therme

Hotels
9.7 (70 reviews)
Pfolongstutz 2 , Leukerbad , ch

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Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Terrace
Lift / Elevator
Safety deposit box
Ski storage
Non-smoking throughout
Allergy-free room
Public Bath
See all facilities

Review Highlights

Pros:
Location
Amenities
Cons:
Cleanliness
Service
Food and Beverage

Categories

Cleanliness
9.54
The room was coated in dust and the shower was filthy.
Service
8.51
Service was marked by cruelty and a refusal to accommodate basic needs.
Location
10
Location was not explicitly mentioned; assuming standard quality for this hotel tier.
Room Quality
10
The room had hygiene issues and uncomfortable conditions.
Amenities
10
Standard quality for this hotel tier; amenities were not explicitly covered.
Value for Money
10
Though price transparency was lacking, some amenities could suggest good value.
Food and Beverage
9.55
Breakfast was poorly organized and selection was small.
Overall Experience
10
Overall experience was negatively impacted by service and hygiene issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:33

Property Description

Luxury Stay at Hotel Viktoria

Nestled in Leukerbad, Hotel Viktoria offers the ultimate convenience being the closest hotel to the renowned Leukerbad Therme Spa. Each non-smoking room boasts a balcony, flat-screen TV, and complimentary WiFi. Guests are pampered with bathrobes and towels for the spa, ensuring a relaxing stay.

Unmatched Amenities

Enjoy the hotel's terrace or let your children have a blast in the games room equipped with a Nintendo Wii. Guests receive complimentary access to the thermal bath, Gemmibahn Cable Car, and even a free green fee at Golfclub Leuk. The inclusive Leukerbad Card Plus provides discounts for various attractions, making your stay truly unforgettable.

Explore with Ease

Conveniently located within walking distance to Gemmibahn and Torrentbahn, guests can effortlessly access nearby attractions and facilities. Make the most of your stay at Hotel Viktoria and book now for an unforgettable experience.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs CHF 14 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9.7
Based on 70 reviews
Cleanliness: 9.54
Service: 8.51
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 9.55
Overall Experience: 10
T
Therese • solo_traveller • ch
8
Ein Auf Wiedersehen
Pros:

Gute Lage zu dem Thermalbad

Cons:

Nichts

2026-05-07 • via Nuitee
N
Noémi • couple • hu
10
2026-03-28 • via Nuitee
S
Stéphane • couple • fr
10
Reposant et très agréable MERCI 🙏
Pros:

La gentillesse et la sympathie des hôtes
Un grand merci pour votre accueil chaleureux et votre bienveillance
L’accès direct aux thermes
Petit déjeuner fort agréable et très bien agencé

Cons:

Peut être un grand lit plutôt que deux lits jumelés…. mais cela reste un détail car nous avons très bien dormi

2026-03-26 • via Nuitee
H
Hans • couple • ch
9
Nur empfehlenswert,ein grosses Dankeschön
Pros:

Ja einfach aber sehr gut, eigentlich alles

Cons:

War alles ok👍

2026-03-25 • via Nuitee
S
Soenke_London • Solo travel • London, England
10
Alps-olutely Magical & Relaxing
Pros:

I stayed with Inger & Rinaldo high up in Leukerbad that I am fairly sure I was level with the peaks on a Toblerone bar!:
The mountain tops covered in snow, crisp air, breathtaking views and a wonderful local thermal spa.

Hotel Viktoria is absolutely 'Alpine' for comfort.
Check-in easy, charming and efficient. Swiss-tuned, so to speak.

The key card to your room also provides access to local cable cars (which you need to reach the skiing slopes, amongst others) and further outdoor activities.
Another key provides direct access to the local thermal spa with indoor pools, 2 outdoor pools and sauna - instead of turning left for breakfast, you head up one floor and turn right into the spa. So SO relaxing from the minute you decide to enjoy yourself at the spa and / or sauna.
I enjoyed the spa on a daily basis (again all included in my stay). After a few hours in the thermal baths, I was basically Switzerland myself: calm, balanced and strictly neutral about everything.

Rooms are large and have a balcony overlooking mountains, the town and / or the spa. Snow-capped peaks provided for maximum postcard impact!

Breakfast is a triumph. It feels like 'Grimm's Fairy Tales': "Little table, set yourself' or "Tischlein Deck Dich" if you still remember your German from school.
Fresh local bread from the 'Wallis' region, hot coffee & tea made to your liking, always with a smile and friendly advice from Inger, Rinaldo & Maria.

My only real complaint? ... Leaving!

2026-03-19 • via Tripadvisor
H
Henri • couple • ch
9
Sehr angenehm.
Pros:

Frühstück und Lage sehr gut!

Cons:

Für den Winter könnte die Badetasche etwas grösser sein.

2026-03-16 • via Nuitee
R
Raphaele • solo_traveller • ch
9
Très joli hotel, accès direct aux bains thermaux, situation centrale, accueil et service impeccables
Pros:

Très joli hotel avec passerelle d'accès direct aux bains thermaux (compris dans le prix de séjour), ce qui était bien agréable. Situé au centre de Loèche-les-bains, avec téléphériques Gemmy/Torrent à quelques minutes de marche seulement.
Accueil chaleureux et personnalisé par les propriétaires. Riche choix de pains au petit déjeuner, avec buffet gourmand salé-sucré et service impeccable.
Ma chambre était claire, très propre, avait un balcon donnant au sud avec belle vue sur la vallée et le Daubenhorn.

2026-03-15 • via Nuitee
U
Ulrich • couple • ch
10
Wir waren sehr zu frieden von der Freundlichkeit der Unterkunft und des Personals
Pros:

Sehr gut

Cons:

Sehr gut

2026-02-27 • via Nuitee
E
Emmanuel • couple • fr
10
2026-02-23 • via Nuitee
S
Sophie • solo_traveller • ch
10
Magnifique
Pros:

Les hôteliers étaient exceptionnels, super gentils

2026-02-22 • via Nuitee
E
elena • family_with_children • ru
9
2026-02-11 • via Nuitee
M
Mareena.i • couple • rs
10
2026-02-11 • via Nuitee
E
Evelyne • solo_traveller • ch
10
Pros:

Ich habe mich sehr wohl gefühlt in dem kleinen Einerzimmer. Der Ausblick auf die Therme war speziell und der direkte Zugang dazu natürlich auch. Sehr schön zwischen den Bergen gelegen.
Leider bin ich etwas eingeknickt nach dem ich die Bilder von Crans Montana gesehen habe. So nah geschah, was nie hätte geschehen dürfen. Ich dachte sofort an meine Kinder die da auch hätten sein können.
Sie können nichts, aber auch gar nichts dafür dass meine Stimmung deswegen gesunken ist!
Alle Leute, die ganze Nation und darüber hinaus, sind tief traurig über das Geschehene...

Cons:

Leider hat sich das bestätigt, was meine Kollegin erzählt hat.
Nach dem Tod ihres Mannes wurde sie danach in ihrem Hotel jeweils im Speisesaal ganz am Rand an ein kleines Tischli gesetzt, was bei mir jetzt auch der Fall war.

Für mich, vielleicht auch für andere Einzelhotelgäste, wäre es schön, an einem grösseren Tisch zu sitzen, damit es möglich ist mit jemandem ins Gespräch zu kommen.
So wäre es vielleicht weniger spürbar dass Frau/Mann alleine unterwegs ist und es können gute Gespräche entstehen.

2026-02-11 • via Nuitee
A
Andre • solo_traveller • ch
8
Pros:

Ruhiges sauberes Hotel.Sehr herzliche Gastgeber.Super Zugang direkt ins Bad.Ich habe mein Hotel in Leukerbad für die Zukunft gefunden.Danke.

2026-02-09 • via Nuitee
C
Corinna • couple • ch
10
2026-01-26 • via Nuitee
N
Noemi • extended_group • ch
10
2026-01-19 • via Nuitee
D
Donia • couple • fr
10
2026-01-18 • via Nuitee
E
Emir • couple • ch
8
2026-01-08 • via Nuitee
J
Jose Carlos • couple • lu
9
Excelente
Pros:

Ótimo pequeno almoço,muita variedade,excelente localização,proprietários e empregados muito atenciosos

2026-01-02 • via Nuitee
S
superskunk2000 • couple • ch
10
2025-12-29 • via Nuitee