Hotel Juan de la Cosa

Hotels
8.4 (833 reviews)
Primera Avenida de la Playa de Berria, 14 , Santoña , es

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Children allowed

Facilities

Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Excellent food
Friendly staff
Cons:
Cleanliness issues
Need for room updates

Categories

Cleanliness
7.61
Some reviews indicated that the cleanliness of the room and facilities could be improved.
Service
9.08
The staff was consistently praised for being friendly and helpful.
Location
9.12
Multiple reviews highlighted the perfect location right by the beach.
Room Quality
7.57
Rooms were noted as spacious but some mentioned the need for updating.
Amenities
8.1
Amenities were decent, but some mentioned areas needing refreshing.
Value for Money
8.06
The value was questioned given the condition of some facilities.
Food and Beverage
9.11
Food was frequently described as excellent and satisfying.
Overall Experience
8.58
Guests had a generally positive experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 08:17

Property Description

Beachfront Apartments with Indoor Pool and Whirlpool

Luxurious Amenities: Hotel Juan de la Cosa offers self-catering apartments with free WiFi, air conditioning, and stunning ocean views. The apartments feature a cozy living room, a TV, and a dining area, providing the perfect blend of comfort and convenience.

Dining and Entertainment: Indulge in a variety of dining options at the on-site bar, café, and restaurant. Enjoy special diet menus, packed lunches, and breakfast in your apartment. Unwind in the TV lounge or games room, offering entertainment for all ages.

Convenience at Your Fingertips: Take advantage of laundry facilities, car hire services, and airport shuttle service. With the A8 Motorway nearby and Bilbao Airport just an hour away, exploring the area is easy and stress-free.

Experience a beachfront retreat like no other at Hotel Juan de la Cosa. Book your stay now for a memorable vacation!

Important information:

Please note check-in for apartments can be done after 17:00.

Please note the hotel's indoor heated pool will remain closed from 1 February until 31 March.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 25 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    Children up to and including 11 years old stay for € 20 per person per night when using an available extra bed.
    People 12 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 833 reviews
Cleanliness: 7.61
Service: 9.08
Location: 9.12
Room Quality: 7.57
Amenities: 8.1
Value for Money: 8.06
Food and Beverage: 9.11
Overall Experience: 8.58
M
MIGUEL ANGEL • couple • es
10
Sitio perfecto
Pros:

Todo perfecto

2026-01-19 • via Nuitee
M
Montserrat • family_with_children • es
10
Ens haguéssim quedat més dies!! Hem estat molt bé!!! Gràcies per tot!!
Pros:

L'hotel i apartaments tenen unes vistes a la Playa de Berria que són brutals i l'hotel està molt a prop de la platja.

Cons:

El manteniment de la piscina es pot millorar.

2026-01-19 • via Nuitee
L
Lydia • couple • es
9
Repetiría sin duda
Pros:

Todo genial. Habitación muy espaciosa, cama cómoda, tv nueva, aire acondicionado, hervidor, café y té.
Opción de desayuno buffet por 15€ muy muy completo.

2026-01-19 • via Nuitee
M
Marta • couple • es
9
2026-01-19 • via Nuitee
L
Luis • family_with_children • es
9
Paz y tranquilidad a la orilla del Cantábrico
Pros:

La ubicación es excelente, literalmente metido en la playa. Es un hotel muy funcional para disfrutar de unos playa.

2026-01-19 • via Nuitee
J
Jorge • couple • es
9
Pros:

La amabilidad del personal, en concreto el de Recepción. La ubicación es excelente y tiene una piscina cubierta que está muy bien. El salón de lectura del piso superior es muy agradable y las vistas espectaculares.

Cons:

Todo bien

2026-01-19 • via Nuitee
J
José María • couple • es
9
paz y descanso en un entorno magnífico
Pros:

terraza, cercanía a la playa, el personal... me gustaron muchas cosas, el hotel está muy bien...

Cons:

si te duchabas con mucho caudal el agua se salía de la ducha e inundaba el baño, esto es una pequeña pega que, una vez lean el comentario, a buen seguro lo solucionan...

2026-01-19 • via Nuitee
A
Asun • couple • es
9
Excelente
Pros:

Ubicación y personal

Cons:

La cafetería no abre hasta las 11:00 no dando la opción de tomar un café antes de esa hora

2026-01-19 • via Nuitee
C
Claus-Dieter • couple • de
8
Ist zu empfehlen!
Pros:

Standort direkt am Wasser war super!

Cons:

Freundlichkeit des Personals war teilweise mangelhaft.

2026-01-19 • via Nuitee
A
Angel • solo_traveller • es
8
2026-01-19 • via Nuitee
J
Javier • solo_traveller • es
10
2026-01-19 • via Nuitee
O
OSVALDO • couple • es
10
Excelente.
Pros:

Excelente todo, la atencion del personal, amabilisimos todos, la habitacion con b¡vustas al mar, la cercania con este. En fin, volveremos con la familia seguro.

Cons:

Nada, nos encantò todo

2026-01-15 • via Nuitee
C
Carmelo • family_with_children • es
10
Pros:

La ubicación, las instalaciones y el personal son extraordinarios

2026-01-09 • via Nuitee
E
Elise • family_with_children • be
8
2025-12-18 • via Nuitee
M
massimo • extended_group • it
10
Finestra sull'oceano molto bella
Pros:

posizione

Cons:

-

2025-12-01 • via Nuitee
J
Javieluni • family_with_children • es
10
Pros:

La ubicación

2025-11-10 • via Nuitee
B
Beatriz • solo_traveller • es
10
sitio ideal para desconectar
Pros:

La ubicacion frente al mar y la piscina que tienen y la comida , comi un bagabante excepcional

Cons:

El acceso al parkin la valla no fuuncionaba muy bien

2025-11-03 • via Nuitee
L
Lisa • couple • de
9
2025-11-02 • via Nuitee
L
Leon • extended_group • ie
3
Staff and food great. Building needs to be demolished.
Pros:

Staff & food were excellent

Cons:

Very dated building. Lots of stains in the rooms on the threadbare carpets. Bathrooms in the rooms were made of stone, multiple silicone botch fixes to cracks over the years. Grime around the bath & toilet. Quite an expensive hotel given location and certainly the hotel condition. Had to park at the back of the hotel and walk around to the front with bags in the rain as no rear entrance. We were a group that booked 7 rooms, and all were in the conditions listed above. Also, the receptionist, a lovely person, looked to be very uncomfortable in her working area. She was quite tall, but for some reason there was a false ceiling put in for a maritime feature over the reception desk, which drastically lowered the head height.
And there was a grand piano in the reception waiting area. Not a good idea when drunken individuals start hammering at the keys thinking they are Elton John, but in reality sound like a bag of cats being slowly murdered.
The beach was covered in Portuguese man-of-war. Not the hotels fault of course. But next time im in the area, I think I'd rather sleep on the beech with them rather than stay in the hotel.

2025-11-02 • via Nuitee
S
Stephen • extended_group • ie
8
Pros:

Food was excellent

2025-11-01 • via Nuitee