The Monsaraz San Diego, Tapestry Collection by Hilton

The air conditioning would not turn off in our room. Gave us blankets to compensate for cold. Be nice if we had some sort of discount on future stays. Have stayed there several times over the last 2 years

We didn’t get the room with balcony that we booked. We were told that the following night we were to be moved to the one with a balcony.

The room that we stayed in the first night, the air conditioning was broken. It was really stuffy in the room. The following day we were moved to another room, but it wasn’t the one with the balcony. It was better than the first one since at least we had a working a/c.

It was very disappointing. I was really looking forward to this stay. They offered to waive the valet, which was accepted.

The staff in the front office were very nice. The valet attendant was also very nice and pleasant. I guess the problem is in management.

It’s a shame because the hotel has a lot of potential. The rooms were a bit small although nice and modern.

We stayed in another Tapestry Collection in Tucscon, Az right before this stay. It is called The Eddy. That one was outstanding! It’s so much better than The Monsaraz.

I don’t think we’ll be staying here again in the future. There are so many other options available.

The room defintely was not clean and everything on the bedding had down in it. The hotel was extremely understaffed and therefore the bartender who was also a waitress in restaurant was also the valet Parker so expect to wait a very long time for food and your car.

Staff was extremely helpful

We loved the hotel for its great staff, perfect location in a wonderful shopping and dining district. Close to everything.

It was had some games in court yard

Pet frendly

Allowed someone not on reservation to check in.

Great hotel

Great staff but the room was wet our whole stay. The humidity was high and wouldn’t get better. Woke up with wet sheets, carpet and anything left out was wet. No windows opened and we tried using the heater. Which also didn’t work that well.

Unique hotel in a great location. Staff were excellent. Very happy with my stay.

The only reason this place is getting a star at all is because of Arianna/Adrianna at the front desk. she’s the only competent person here.

Sandra, on the other hand, was flat-out rude and completely useless. Our sheets were filthy when we arrived, and she couldn’t even manage to order clean ones. When I asked for an extra towel, she brushed me off with a “well, I placed the order” and left me waiting for hours. I finally had to get the valet boy to grab one because Sandra clearly has no business working in guest services.

Check the photos of the bed. We packed up and left a whole day early to stay at the Bay Club instead. Do yourself a favor and avoid this Hilton at all costs. Run, and run fast.

Do you want me to push it even harsh

They do not have self parking they only have valet and they charge $37 a day also for pets they charge $75 for each pet.

The hotel was very nice for a 1 night stay but parking is difficult and $37 a night for parking, yikes!😬

Sandra at the front desk was exceptionally helpful and delightful.

We booked a queen room and

Absolutely awesome place to stay room was clean staff was wonderful only thing was I felt 37$ a day for parking was a bit steep other than that it's a very nice place to stay

Staff so friendly!

Great place

Good location,centerlize.Over prized for amenities. No real view, no pool or spa. Everything within walking distances.