Mitsui Garden Hotel Prana Tokyo Bay

Hotels
•
Mitsui Garden
8.5 (5310 reviews)
Akemi 6-2-1 , Urayasu , JP

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Service could be more attentive

Categories

Cleanliness
8.08
Some cleanliness issues mentioned with yellowing in the washroom.
Service
8.85
Friendly staff noted, but some mechanical interactions mentioned.
Location
8.59
Convenient location near Disney, with good bus access.
Room Quality
8.54
Rooms spacious and well-equipped, with comfortable beds.
Amenities
8.77
Good amenities like Onsen and kid's space noted positively.
Value for Money
8.53
General sentiment suggests good value, especially for families.
Food and Beverage
8.08
Breakfast enjoyed but mentioned some issues with queues.
Overall Experience
8.55
Guests expressed a desire to return and overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:53

Property Description

Convenient Amenities
Mitsui Garden Hotel Prana Tokyo Bay offers a 24-hour front desk, free WiFi, and shuttles to Tokyo DisneySea and Tokyo Disneyland. Guests can enjoy a designated smoking area, private parking, and a spacious public bath with scenic views.

Comfortable Rooms
Each air-conditioned room is equipped with a flat-screen TV, private bathroom with bath and shower, and complimentary toiletries. Some rooms feature a balcony or terrace for a relaxing stay.

Dining Options
Guests can indulge in a buffet breakfast and dinner at the on-site restaurant for an additional fee. Late-night meals are available, and there is a convenience store and drinks vending machine on site for added convenience.

Experience comfort and convenience at Mitsui Garden Hotel Prana Tokyo Bay. Book your stay now for an unforgettable Tokyo getaway.

Important information:

Hotel does not guarantee entry to Disney parks.

Shuttle Service Information
Shuttle Service Information The property provides shuttle service to/from Tokyo Disneyland bus terminals 6 and from Tokyo DisneySea bus terminals 7. Buses may be delayed depending on traffic, and the schedule is subject to change depending on the opening hours of Tokyo Disney Resort. The bus ride takes approximately 20 minutes.

Please contact the property directly for more details regarding the above shuttle service.

One child aged 0–5 years can stay free of charge when using existing bedding.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 5310 reviews
Cleanliness: 8.08
Service: 8.85
Location: 8.59
Room Quality: 8.54
Amenities: 8.77
Value for Money: 8.53
Food and Beverage: 8.08
Overall Experience: 8.55
K
KAZUKI • family_with_children • jp
10
2026-10-17 • via Nuitee
Y
YUKI • family_with_children • jp
8
2026-10-17 • via Nuitee
M
Mary • couple • it
9
Pros:

Posizione e navetta gratuita per Disneyland
Onsen e konbini interni alla struttura
Servizio di spedizione bagagli

2026-10-16 • via Nuitee
M
Mark • family_with_children • au
10
2026-10-16 • via Nuitee
N
NORIHIDE • couple • jp
6
プランをミスった。
Pros:

清潔感

Cons:

エレベーターまでが遠い。

2026-10-16 • via Nuitee
S
Saya • solo_traveller • jp
1
Cons:

三井ガーデンホテルというブランドを信頼し、「部屋おまかせプラン」にて予約・訪問いたしました。
案内されたお部屋は、事前告知のない完全なバリアフロールーム(アクセシブルルーム)でした。設備面で一般的な客室の想像とは大きく異なり困惑したため、フロントにお部屋の変更をご相談したところ、2万円の追加料金が必要とのことでした。
また、キャンセルや不泊でのご相談を申し出た際も全額(100%)のキャンセル料が発生すると告げられ、その際のフロントの対応や接客姿勢にも非常に強い不安と怖さを感じました。
このままでは安心して夜を過ごすことができないと判断し、結局チェックイン後に宿泊を諦め、夜23時頃に急遽別のホテルへ移動せざるを得なくなりました。結果として、一度も利用・宿泊していないにもかかわらず、宿泊費用全額を支払う形となりました。
「部屋おまかせ」であっても、特殊な客室タイプへの案内や変更時の柔軟な対応、何よりお客様に寄り添う誠実な案内が必要ではないでしょうか。大変残念な体験となりました。

2026-10-16 • via Nuitee
A
ayako • family_with_children • jp
10
Pros:

ディズニーで2万歩歩き、疲れ切ってお部屋に入るとフットマッサージが置いてあり大変感動しました。
お風呂も夜通し朝まで営業されており疲れを癒せました。豊富な種類の朝食も美味しかったです。チェックアウトは12時までと、全て至れり尽くせりでした。

Cons:

ないです

2026-10-15 • via Nuitee
T
Trotter • solo_traveller • gb
10
2026-10-15 • via Nuitee
M
MIWAKO • family_with_children • jp
7
2026-10-15 • via Nuitee
J
Jacqui • family_with_children • nz
10
Pros:

Fantastic location, great room (loved the foot massager) and really brilliant use of space. Fantastic shuttle service to Disney parks. Recommended for families.

Cons:

The evening meal options were not great.

2026-10-15 • via Nuitee
栗田 • family_with_children • jp
8
2026-10-15 • via Nuitee
Y
Yasuko • family_with_children • jp
10
最高
Pros:

お風呂が良かったです

2026-10-14 • via Nuitee
K
Kaho • family_with_children • jp
10
家族でゆったりと
Pros:

8ヶ月の子どもと一緒に宿泊しました。靴を脱いでくつろげる為、自由にはいはいで動き回ることができて安心して過ごすことができました。朝食時に、飲み物をこぼしてしまった際も、すぐにスタッフの方が拭きに来てくださり丁寧に対応してくださいました。
1階のキッズスペースも広く、楽しく過ごすことが出来ました。

2026-10-14 • via Nuitee
K
Kazuhiko • couple • jp
7
2026-10-14 • via Nuitee
南 • family_with_children • jp
10
2026-10-14 • via Nuitee
A
Akemi • couple • jp
5
お値段通り
Pros:

ご飯がおいしかった

2026-10-13 • via Nuitee
持月 • family_with_children • jp
10
2026-10-13 • via Nuitee
B
BRIGITTE • family_with_children • fr
10
Un séjour idyllique
Pros:

Absolument tout: le cadre exceptionnel, un parc tout près, promenade et jeux pour les enfants. Le petit déjeuner pantagruélique, les pyjamas hawaïens, les lits confortables, l’espace, le konbini à l’intérieur de l’hôtel…
La navette gratuite pour les parcs Disney

Cons:

Rien

2026-10-13 • via Nuitee
A
Audrey • family_with_children • gb
10
Pros:

The whole experience was excellent. Comfort and affordability.

Cons:

The facilities met all needs whether for families or solo travellers. Very clean and the staff were so helpful. Fabulous location and good links to attractions.

2026-10-12 • via Nuitee
K
Kinari • extended_group • jp
10
2026-10-12 • via Nuitee