The Crown Hotel

Hotels
3.8 (1136 reviews)
C/o Crown Hotel Operations LTD Times Square, 545 King Street, Longton , Stoke on Trent , GB

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Non-smoking throughout
Private parking
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Great price
Great location
Cons:
Dirty rooms
No hot water
Noise issues
Poor service

Categories

Cleanliness
2.69
Many mentions of filthy rooms, dirty bathrooms, and bugs.
Service
5.16
Staff were described as lovely in some instances, but overall experience was poor.
Location
6.2
Location was convenient by the station.
Room Quality
2.65
Rooms reported as dirty, cold, and needing repairs.
Amenities
3.68
Issues with lack of hot water and dirty bathrooms noted.
Value for Money
4.14
Some mention of good price, balanced by poor experiences.
Food and Beverage
3.19
No mentions of food services, only issues reported.
Overall Experience
2.66
Multiple negative experiences detailed across reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 07:46

Property Description

Convenient Location
Located in Longton, The Crown Hotel is a perfect choice for football fans and travelers looking for easy access to Stoke's attractions.

Historic Charm
Set in a Victorian building, The Crown Hotel retains its original features, offering a unique and charming stay for guests.

Comfortable Accommodation
All bedrooms at The Crown Hotel are equipped with private en suite bathrooms, TVs, and tea/coffee making facilities, ensuring a comfortable and convenient stay.

Experience the perfect blend of convenience, charm, and comfort at The Crown Hotel. Book now for a memorable stay in Longton!

Important information:

All group bookings of 5 rooms or more require a nonrefundable deposit of 25 GBP per room.

Please specify on booking and prior to arrival your room preference type (for example, smoking or nonsmoking). The hotel does not guarantee that your request will be available.

Should you require a late check-out, please see the Duty Manager on check-in. Late check-out will be charged according to time of late check-out.

Please note that the guest name and cardholder name must be the same, otherwise the booking will not be accepted.

Please note the property is going through refurbishments on the exterior and interior of the building. The work will be completed by October 2019.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MAN

Location

Guest Reviews

3.8
Based on 1136 reviews
Cleanliness: 2.69
Service: 5.16
Location: 6.2
Room Quality: 2.65
Amenities: 3.68
Value for Money: 4.14
Food and Beverage: 3.19
Overall Experience: 2.66
T
Tula • solo_traveller • gb
9
Very comfortable stay
Pros:

Good location

Cons:

Nothing

2026-10-22 • via Nuitee
S
Simon • family_with_children • gb
2
Pros:

It had parking

Cons:

The whole place is disgusting. Completely rundown an

2026-10-22 • via Nuitee
D
Dylan • couple • gb
1
2026-10-21 • via Nuitee
N
Nelson Manuel • solo_traveller • gb
10
TV better program
Pros:

Price and location

Cons:

The tv

2026-10-17 • via Nuitee
J
James • solo_traveller • gb
2
2026-10-13 • via Nuitee
D
David Allan Anthony • solo_traveller • gb
10
Excellent staff, so helpful ,dated hotel ,would recommend .
Pros:

This hotel is an icon , is old but it is good value for money . Very close to town centre loved it .

Cons:

My room was a single en-suite very spacious nice comfortable bed , fan and TV and coffee making facilities in the room . Duty manager at reception all times to welcome you and open front door . Parking at the rear in a very busy area .

2026-10-13 • via Nuitee
C
chloe • couple • gb
1
2026-10-10 • via Nuitee
M
Mudumo • solo_traveller • gb
1
2026-10-07 • via Nuitee
G
Grigoras • solo_traveller • gb
5
2026-09-19 • via Nuitee
Z
Zaitoon • solo_traveller • gb
7
Would recommend and go back again.
Pros:

Love the hotel. Looked really nice with real character. The staff were really helpful too

Cons:

Bathroom was slightly dated.

2026-09-18 • via Nuitee
T
Tafadzwa • solo_traveller • gb
10
2026-09-17 • via Nuitee
M
Muma • family_with_children • gb
8
Staff were good and helpful when needed
Pros:

The family room was good

Cons:

Entry via the back isn’t accessible

2026-09-15 • via Nuitee
C
Charlotte • solo_traveller • gb
10
2026-09-12 • via Nuitee
R
Rakesh • solo_traveller • gb
8
Pros:

Yes I would book again

2026-09-12 • via Nuitee
T
Thomas • extended_group • gb
2
Cheap, dirty, unsafe, hostile.
2026-09-12 • via Nuitee
R
Richard • solo_traveller • gb
5
2026-09-12 • via Nuitee
S
sane • solo_traveller • gb
10
Pros:

Stoke on Trent

Cons:

Nothing loved it all

2026-09-10 • via Nuitee
G
Grigoras • solo_traveller • gb
7
2026-09-10 • via Nuitee
L
Luke • solo_traveller • gb
7
Pros:

Does what it says on the tin

Cons:

The area 🤣

2026-09-10 • via Nuitee
F
Foromani • solo_traveller • gb
2
2026-09-10 • via Nuitee