Hotel Narvil Conference & Spa

Hotels
8.9 (2317 reviews)
ul. Czesława Miłosza 14A , Serock , pl

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Good amenities
High-quality food
Cons:
Cleanliness issues
Inconsistent service

Categories

Cleanliness
8.04
Issues with cleanliness noted, such as mold on carpet and hair found in room.
Service
9.01
Service quality varied; some issues reported, but generally helpful.
Location
9.55
Well-located hotel in a green area, favorable reviews on location.
Room Quality
8.5
Rooms described as spacious but some deficiencies noted.
Amenities
9.03
Good amenities such as pool and spa; minor complaints about the size of the pool.
Value for Money
8.49
Some reviews mentioned it not being worth the price, but others highlighted good value.
Food and Beverage
9.04
Food quality rated highly; some complaints about specific restaurant experiences.
Overall Experience
9.51
Most guests enjoyed their stay despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-23 03:38

Property Description

Modern Interiors Inspired by Nature
Hotel Narvil Conference & Spa offers a unique blend of modern interiors inspired by water and the forest, creating a tranquil atmosphere for guests to unwind and relax.

Extensive Spa and Sports Facilities
Guests can indulge in a wide range of spa treatments at the Niagara Spa, enjoy sports activities like tennis and squash, or take a dip in the impressive swimming pool. The hotel caters to both relaxation and fitness enthusiasts.

Family-Friendly Entertainment
With professional animators at Club Narvilek organizing games and activities for younger guests, families can enjoy a fun-filled stay together at Hotel Narvil. There's something for everyone to create lasting memories.

Experience luxury and relaxation at Hotel Narvil Conference & Spa. Book your stay now for a memorable getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for 50 zł per person per stay when using an available cot.
    Children from 4 years old to 12 years old stay for 200 zł per person per night when using an available extra bed.
    People 13 years old and over stay for 270 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 2317 reviews
Cleanliness: 8.04
Service: 9.01
Location: 9.55
Room Quality: 8.5
Amenities: 9.03
Value for Money: 8.49
Food and Beverage: 9.04
Overall Experience: 9.51
M
Monika solo_traveller pl
10
2026-04-17 via Nuitee
M
Maciej solo_traveller pl
9
2026-04-17 via Nuitee
M
Maciej family_with_children pl
8
2026-04-16 via Nuitee
B
Bukalska solo_traveller pl
10
Pros:

Piękne miejsce, hotel pełen komfort i reset dla umysłu. Strefa spa cudowana, panie bardzo miłe i masaż jest obłędny.

Cons:

Brak

2026-04-16 via Nuitee
A
Artem couple ua
6
2026-04-15 via Nuitee
I
IZABELA couple pl
9
2026-04-13 via Nuitee
S
Sommer extended_group pl
9
2026-04-12 via Nuitee
M
Maksymilian couple pl
10
2026-04-10 via Nuitee
B
başoğlu solo_traveller pl
7
2026-04-09 via Nuitee
B
Bożena extended_group pl
10
2026-04-08 via Nuitee
S
Svitlana solo_traveller pl
8
Дорого дуже. Не варто таких грошей.
Pros:

Сподобалось все окрім деяких речей

Cons:

В номері не було чайника. Куллер з водою не працював на коридорі. Води в номері немає. В один день була холодна вода в джакузі та в дитячому басейні

2026-04-08 via Nuitee
M
Marta family_with_children pl
10
Wspaniały
Pros:

Fantastyczne miejsce, duże pokoje, możliwość zabrania ze sobą zwierzaka. Dookoła spokojna okolica, idealna na spacery. Świetne śniadania. Restauracja Aruana - wybitna, naprawdę wspaniałe dania i desery.

2026-04-07 via Nuitee
M
Monika couple pl
9
Udany pobyt
Pros:

Czystość w hotelu, piękny basen, przestrzeń i otoczenie wokół hotelu.
Wykwintna restauracja

Cons:

Zbyt szybko kelnerzy zabierali talerze podczas śniadań.
Zostawiając stolik w celu wyboru dań, wracając stolik był już sprzątnięty.

2026-04-07 via Nuitee
A
Andrzej extended_group pl
9
Było miło w miłym towarzystwie
Pros:

Organizacja czystość i personel

2026-04-06 via Nuitee
J
Julia couple pl
10
2026-04-06 via Nuitee
N
NASTASSIA couple pl
1
Unfortunately, my stay did not meet expectations due to the spa being unavailable.
Cons:

I had been really looking forward to my stay at this hotel, especially because I had heard many positive reviews about the spa. I booked a one-night stay (March 8–9) as a small “self-care getaway” and even took a day off work to fully relax and enjoy the facilities.

Unfortunately, the day before my arrival, in the evening — when it was already too late to change plans — I was informed that the spa would be closed. This was very disappointing, as the spa was the main reason I chose this hotel.

As an alternative, I was offered access to bowling or billiards, which did not match the purpose of my visit. I asked if it would be possible to arrange at least a massage instead, but this was also declined. The only solution offered was a free cancellation.

While I appreciate that the hotel allowed me to cancel without penalty, the situation still significantly affected my plans. I could not reschedule my day off work, and my planned отдых and relaxation simply did not happen.

I believe the hotel itself may still be very good, especially the spa, based on others’ experiences. However, my personal experience was disappointing due to the late notice and lack of suitable alternatives.

2026-04-06 via Nuitee
A
Anastasiia family_with_children pl
10
Pros:

Прекрасный отель) Большое количество развлечений на любой вкус как для взрослых так и для деток) Обязательно приедем еще

Cons:

Для меня вода в бассейне была достаточно прохладной,это единственный минус что с ребенком было не очень комфортно купаться, в остальном все супер

2026-04-06 via Nuitee
K
Kamila family_with_children pl
10
Pros:

Wszystko na plus. Polecam.

2026-03-31 via Nuitee
Y
Yana solo_traveller pl
4
2026-03-26 via Nuitee
S
Sylwia Antoniak family_with_children pl
7
Pros:

Lokalizacja

2026-03-24 via Nuitee