Grafen Hotel

Hotels
8.4 (65 reviews)
Katip Kasım Mah. Langa Hisarı Cad. No:27 Fatih istanbul , Istanbul , tr

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Affordable pricing
Cons:
Cleanliness issues
Room conditions
Lack of amenities

Categories

Cleanliness
7.31
Significant issues mentioned with cleanliness, particularly in bathrooms.
Service
9.28
Positive remarks about helpful staff and their service.
Location
8.82
Good location mentioned, but some discrepancies noted.
Room Quality
7.77
Issues with broken furniture and odors in the room.
Amenities
8.3
Some mentioned amenities were lacking, but overall satisfactory.
Value for Money
8.46
Perceived good value for the price paid despite some issues.
Food and Beverage
8.81
Not explicitly mentioned in the reviews.
Overall Experience
8.48
Mixed experiences, with some highlights and several significant downsides.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:15

Property Description

Luxurious Accommodation in the Heart of Istanbul
Grafen Hotel, located in the old city of Istanbul, offers a luxurious stay just 1.3 km from the iconic Grand Bazaar.

Modern Amenities for a Comfortable Stay
Select units at Grafen Hotel are air-conditioned and feature a cozy seating area with a flat-screen TV and DVD player. The private bathrooms are stocked with slippers and complimentary toiletries.

Convenience at Your Doorstep
Guests can enjoy the convenience of free WiFi throughout the property, with the option of grocery delivery. Suleymaniye Mosque is a mere 1.4 km away, making it a perfect choice for travelers interested in exploring the city's rich history.

Ready to experience luxury and convenience in Istanbul? Book your stay at Grafen Hotel now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for € 15 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 65 reviews
Cleanliness: 7.31
Service: 9.28
Location: 8.82
Room Quality: 7.77
Amenities: 8.3
Value for Money: 8.46
Food and Beverage: 8.81
Overall Experience: 8.48
Руслана Аксакова family_with_children nl
10
I had a fantastic experience at Grafen Hotel.
Pros:

The location is unbeatable—you can get here directly from both Istanbul Airport and Sabiha Gökçen Airport via metro. Just get off at the Yenikapı Metro Station, and you're practically there! It's also just a short 15-20 minute walk to the Grand Bazaar and Sultanahmet, with tons of great restaurants and cafes right around the corner. The rooms are spotless, exactly like the photos, and the staff is incredibly welcoming. Don't listen to any doubts, just book it. This place is a real gem for exploring the city!

2026-03-24 via Nuitee
D
Dorothy R. extended_group us
10
Pros:

I had a great stay at Grafen Hotel and honestly, I don’t get some of the doubts people have. If you’re looking for a clean, comfortable, and friendly place, just book it. The rooms are exactly like the photos—spotless and very cozy. The staff is super welcoming and they really make you feel at home. It’s also in a perfect spot for getting around. I’m already looking forward to my next visit. Don’t think twice, you’ll love it here!

2026-03-24 via Nuitee
J
Julia family_with_children gb
10
I had a fantastic experience at Grafen Hotel.
Pros:

If you're looking for the perfect base in Istanbul, this is it! It’s ideally located within walking distance to major historic sites like the Grand Bazaar and the Sultanahmet area (about 15-20 minutes), and the tram and metro stations are just a few steps away, making it so easy to explore the whole city. The area is packed with great local restaurants and cafes, so you'll never run out of options. The rooms are spotless, exactly like the photos, and the staff is incredibly welcoming. Don't hesitate—just book it. I’ll definitely be staying here again!

2026-03-24 via Nuitee
M
Martinus solo_traveller it
10
Pros:

Good location and affordable price. The hotel is close to the metro and tram, which makes transportation easy. We spent most of our time exploring the city and only used the room for sleeping, and it was perfectly sufficient for our needs.

2026-03-14 via Nuitee
N
Nathan extended_group au
7
2026-01-19 via Nuitee
F
Faisal family_with_children gb
1
Pros:

Nothing

Cons:

Not cleaned no lift available
bathroom was so bed water coming out from
Toilet everytime go toilet all the toilet wet due to this issue not cleaned at all

2025-10-30 via Nuitee
C
Cosmin family_with_children ro
10
2025-09-01 via Nuitee
A
Ausenda Sara extended_group pt
6
2025-08-30 via Nuitee
M
Molly family_with_children kz
10
Pros:

Děkujeme mockrát, skvělé město a moc příjemný personál. Děkujeme panu Mehmedu, připravil nám plán dovolené pro mé rodinu

2025-08-21 via Nuitee
M
Mateusz extended_group pl
8
Pros:

very good for this price:)

2025-08-11 via Nuitee
T
Turabi family_with_children nl
1
Resimlere güvenmeyin
Pros:

Çalışan işciler

Cons:

Temizlik basta olmak üzere banyoda resmen su akmıyor.
Her yere yakın deniliyor ama alakası yok odada koku var koltuk kırık yatak temiz değil.
Araç park yeri var denildi ama park yeri yok caddeye park ediliyor.
Aracımın lastik sboplarını calmışlar.
Otel özelliklerindeki yazılanlarınların hiçbiri yoktu.
Resimlerle alakası yok.

Üzgünüz ama malesef güzel sözler bulamıyorum çalışanlar dışında.

Araç park konusunda büyük sorun var.

2025-07-13 via Nuitee
H
Henri de Solages family_with_children mn
7
Très bon emplacement pour le tourisme dans un petit hôtel bon marché avec un propriétaire serviable.
Pros:

L'emplacement est très bon. Le personnel est très serviable et souriant. La literie est bonne. Le rapport qualité/prix est bon. Il n'y avait pas trop de gaspillage nuisible à l'environnement.

Cons:

Il y avait une mauvaise odeur tenace dans les toilettes. Wifi ne fonctionnait pas bien le soir. De petits détails gagneraient à être réparés (poignées de meubles cassés, éclats de peintures parties, peinture ayant dépassé sur les plinthes ou les interrupteurs).

2025-07-08 via Nuitee
E
Embla solo traveller xx
10
Great for a short stay awesome staff and easy parking :)
Pros:

I only stayed for one night but it was a great experience. The staff were super friendly and made me feel very welcome. The location was perfect — I could easily explore the area on foot. My room was clean and comfortable. I was lucky to find free street parking right outside, but if not, the Yenikapı İspark nearby is affordable (about 400 TL for 24 hours). I’d happily stay again for my next quick trip

2025-05-07 via Nuitee
T
Therrien solo traveller fr
10
Felt like staying with friends in the heart of the city
Pros:

From the moment I arrived, the staff made me feel like part of the family. Seriously, they were that friendly! The location? Couldn’t ask for better everything worth seeing was just around the corner. The room was spotless and super comfy. If you want a cozy stay where people actually care, this is your spot.

2025-05-07 via Nuitee
Руслана solo traveller nl
10
Amazing staff and perfect location
Pros:

The staff went above and beyond to make me feel welcome — super friendly and always ready to help. The location couldn’t be better, just steps away from all the must-see spots and public transport. My room was clean and comfy. Honestly, the team and the location made my trip unforgettable. I’ll definitely be back.

Cons:

The only thing was that it could get a bit noisy at times, but it wasn’t a big issue. Overall, I had a pleasant stay and would happily return.

2025-05-07 via Nuitee
D
Dorothy review category business travellers us
10
Exceptional
Pros:

Really enjoyed my stay. The room was clean and comfortable, and I could walk to all the main attractions. The staff were friendly and always ready to help.

2025-05-05 via Nuitee
J
Julia review category business travellers gb
10
Spot on for a city break
Pros:

Couldn’t ask for a better location. The place was tidy, bed was soft, and the vibe was chill. Staff had my back whenever I needed something. Wouldn’t think twice about staying here again.

2025-05-05 via Nuitee
M
Martinus solo traveller it
10
Central, comfy, and staff with superhero vibes
Pros:

Location? Nailed it. I walked everywhere like a local! The room? Spotless and cozy — even my mom would approve. Staff? Superheroes in disguise. They helped with everything and always had a smile. Already planning my next stay. Grafen Hotel, save me a room!

2025-05-04 via Nuitee
C
Csilla family with young children ro
8
Very good
Pros:

The owners were exceptionally kind and helpful—more so than any host I’ve encountered in all my travels across different countries.

I gave a rating of 8, not because of any complaints, but to reflect the fact that this isn't a luxury property with high-end facilities. That said, it offered excellent value for money and perfectly met our needs during our 4-day stay.

At the time of booking, it was the best-priced option available. The location is great—within walking distance to all major tourist attractions, and close to metro, bus and tram stations.
Prices in this part of the city are much more affordable compared to the old town, so we were able to enjoy breakfast, dinner, and fresh juices at very reasonable costs.

2025-04-24 via Nuitee
N
Nathaniel solo traveller xx
10
Great location and friendly staff
Pros:

The hotel is right in the center — I could easily walk everywhere. It's very close to historical sites, restaurants, and the tram. My room was clean, and the staff were very helpful. It was a quiet and comfortable stay, I would definitely come back.

2025-04-21 via Nuitee