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Facilities
Property facilities
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Offsite parking discounted rates available
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Air conditioning
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Pets allowed
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Non-smoking throughout
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Private check-in/check-out
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Delivered food - securely covered
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Free wired internet
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Covered parking
Review Highlights
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Property Description
Charming Accommodation in Hamilton
Convenient Location: Situated just 15 km from popular attractions like Sir Chris Hoy Velodrome and Celtic Park, The Bay Horse offers easy access to key landmarks.
Comfortable Rooms: Each room at our hotel is equipped with essential amenities such as a desk, flat-screen TV, and a private bathroom, ensuring a cozy stay for all guests.
Free Parking and WiFi: Enjoy the convenience of free private parking and WiFi during your stay at The Bay Horse, making your visit hassle-free and enjoyable.
Book your stay at The Bay Horse now for a delightful and convenient experience in Hamilton.
Please note the rooms at The Bay Horse are located above a public house, so guests may be affected by noise on a Friday and Saturday night up until 00:00.
Photo ID is reunited when check in which must include name and address. Payment is by card only and name on ID must match name on credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 1 year old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are allowed. Charges may be applicable.
Location
Guest Reviews
It was just okay nothing interesting
First of all arrived there woman girl was not helpful we had to cross dual road to a restaurant to get a key then cross back went back inside to be told it’s out side round corner dark alley full off loose rubbish like beer cans food waste the got inside building not knowing when the stairs carpet was last hoovered then got inside our room you can hear everything from down stairs in the pub whole night and when the pub loch up closed customers or workers stood outside talking for ages finally bought other room guests it was bad running on down the stairs 4 an no none there to report issues
Very loud
Great size, clean & perfect for what we needed.
No hot water in bath. I had to get bath with ice cold water.
The rooms were clean and spacious. Nice comfy bed and large shower. Fantastic value for money. Perhaps not the most beautiful rooms but great value for money for somewhere to lay your head. I would return.
There was no hairdryer? Or perhaps I couldn't find it!
No
Breakfast included
Not knowing we had to pick up keys and park at a different location
And the guy who checked us in kept telling me I wasn’t booked for that particular day
He didn’t know what he was doing
Good all rounder. Good value . Just be careful of the discos
All good get what you pay for
Ideal for what I needed in that it is excellent value and basic room with en suite shower which was all I required for breaking up a journey and quick catch up with friends . I'm originally from Hamilton so I know the location of where to collect the room keys in the Spice restaurant across Bothwell Road and where to park. I was also aware of the issue of Noise from the pub Karaoke below the room I was in - which finished at 0100 on a Friday. It wasn't a problem for me as I was out of the room till 0030 anyway but might be an issue for some guests if you don't know that beforehand or don't research the reviews about a weekend Stay.
There isn't an Iron or ironing board available at the venue. I did phone up and ask before if they could get a hold of one but wasn't provided.
The quality of Hamilton Karaoke singers has not improved !!
The outside areas around the side entrance were quite messy and run down.
Not much to be fair
Tv not working called the owner who told us it was down to previous guests stealing the remote so we had to do with no tv all night. decor old and musty. The beds seemed to be on a slant and no matter what u did u would roll to centre of bed and disappear down between the 2 singles pushed to gether to make a double so hardly slept a wink
Not much, room was very boring, WiFi and tv wasn’t working correctly, plus the pub was far too loud down the stairs
Bad WiFi; room far to small, pub to loud
The bedroom was very clean, it belied the condition of the building.
The building entrance and building itself were in great need of a major renovation.
Easy check in
Nice and comfy, spacious with 2 beds
Good location
N/a
Τίποτα !
Είχε αράχνες νεκρές στις κουρτίνες. Είχε λεκέδες στα σεντόνια και στις πετσέτες. Τα ωράρια του check in δεν ήταν βολικά καθώς υπήρχε η επιλογή μόνο για μεσημέρι. Το check out ήταν στις 11πμ και μας χτυπούσαν την πόρτα να φύγουμε μια ώρα πριν. Είναι πάνω από karaoke bar οπότε έχει πολύ φασαρία. Το αποχωρητήριο και το μπάνιο δεν ήταν καθαρά. Το δωμάτιο είχε μια πολύ περίεργη μυρωδιά. Οι θερμάνσεις δεν ήταν ανοιχτές με αποτέλεσμα να είναι πολύ κρύο. Οι ιδιοκτήτες ήταν περίεργοι , αφιλόξενοι και αγενείς.
Welcoming staff. Enjoyed the karaoke.
Shabby place
I was unable to access my room. I went to the hotel and was directed to the 'reception' which turned out to be in a restaurant at another location across the road.
The staff were incompetent, unhelpful and slightly rude. They claimed they did not have my booking, despite me giving them my name and booking number.
I tried to resolve the issue with booking.com and was poorly received by AI chatbots and human operators who had a poor grasp of English. I called and was cut off three times
Seven hours later, after I had secured alternative accommodations and fifteen minutes before the latest check in time (9.30pm, the email arrived at 9.15) I got an email saying my room was ready. A complete joke.
Everything. The entire experience was stressful, frustrating and exhausting. I will not be using Booking.com again as a result of this encounter. I feel misled, dismissed and ultimately ripped off by this entire episode and will not be paying to go through it again.
I would expect a refund, but I know it would be impossible to achieve so I will just be withdrawing my custom from Booking.com.
Close enough to Glasgow central. Free parking. Nice shower.
We requested double bed and got twins, couldn't be bothered to ask them to change it.
Good Wi-Fi. Large bathroom. Warm towels. The rooms are above a pub. If you want to go to bed early and you are a light sleep, consider elsewhere.
It's a bit beat up. Very little has been invested in the amenities.
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